Amazon India — Amazon delivery agency foul working

The malicious work done by local delivery agency of Amazon at Nashik regarding my order no.[protected] :

I ordered one nefficar wireless amplifier speaker with Mike on 15th August. Since it was not working well I ordered for its replacement.

The replacement order no.[protected]
arrived on 25th August . I was not carrying the item to be returned at that time. He came again on Thursday 26th August morning at 10 am.

1. I requested the delivery boy to come after 11 as I was still reaching the office with item to returned with me. He didn't come back again on Thursday 27th August.

2. He didn't come on Friday 28th August nor he called me.

3. He didn't come on Saturday 29th August nor he called me.

I came to know on Amazon app same day evening that the order is being returned because I rejected it and requested to return.

4. The local deleivery agency falsely reported that I rejected the order. He didn't contact me at all on Saturday.

5. He didn't bother to collect the item to be returned. I contacted Amazon and requested for pick up of item to be returned.

This seems to be done purposefully by the concerned delivery boy or agency to trouble me because probably he had to come more than once for same work.

But it was my hard earned money with which I was making this purchase. I am old customer of amazon. It was sad to see this disgusting and unprofessional attitude of delivery agency of amazon in nashik.

I request you to take strict action on concerned person. As a protest I have decided to stop all orders from myself to amazon for next 3 months. If you don't value customers, customers don't value you.

Hemant Sonanis
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19946
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information