Amazon India — amazon don't give refund

Address:New Delhi, Delhi, 110058
Website:www.amazon.in

I have ordered suit form amazon. I received on 26-sep-2017 which is wrong product. I made it return in very next day on 27-sep-2017. After that i revived a msg that i will be getting my refund in 10 business days. I called couple of time to the amazon customer care, they also said that u will be receiving the amount dont worry. After that i am keep contacting the amazon customer care no information about my order. Ivr says that we are not able to find your order.

First i got wrong product
Secondly gave wrong commitment
Third they removed my return and refund status.

Very bad experience
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