[Resolved]  Amazon India — Amazon has not delivered an item paid online but marked it as delivered on the order page

Amazon IND forces foreigners in the country to pay online and disconnect Cash on delivery for them to extort and steal their money.
Items do not deliver to the customers but Amazon keeps marking the items as delivered.
I have an order #[protected] for 1, 199.00 INR which has been marked as delivered when it has never been delivered.

I have contacted the chat and I call them on the phone multiple times. They disconnected their phone service and their chat when I complained at least 6 times.
This is theft.
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Oct 18, 2023
Complaint marked as Resolved 
I have communicated with many representatives of Amazon multiple times through emails, chat and phone. Some of their employees were pathetic, unprofessional and rude. I finally received a refund from one of their female employees phone costumer Service. This was such a stressful experience. After this horrible experience, I learned to never use a bank card for online payments on Amazon. There is a high chance you will never receive your items neither your refund.
Amazon India customer support has been notified about the posted complaint.
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