Amazon India — Amazon the delivery fraud Maker

I am very disappointed with this kind of delivery fraud service provided by Amazon. Please find the below details.

Customer Name : Om R Kadam
Amazon order ID:[protected]
Tracking ID:[protected]
Item Name : Supples Premium Diapers
Prepaid Amt : 1368.95 Rs

I didn't received the order but Amazon delivery boy has marked it as delivered at today 9:58PM. After saw this status I checked with my neighbours and at my doorstep but nothing was there regarding my order.

Then on same time I gave a call to Amazon customer care at 10:06pm and one of Amazon delivery team customer executive attend to my issue. Below mentioned executive details

Amazon executive Name : Himanshu ( he denied to give his employee Id or surname)

Himanshu told me sometime it's happened when delivery boy wants to achieve their targets so they marked as delivered.

So my questions to Amazon and it's delivery Team

1 if your delivery boy came on my location then why he didn't call to me ? - I have called 19 times to your delivery boy but single ring and cut for more details please find the snapshot of calls.

2 OTP amazon gave for security then from where delivery boy got my OTP and mark as delivered?

3 Amazon making people fool or fraud with their prepaid clients ?

4 Amazon do such kind of delivery target complete activities doing misuse of their clients trust?

I request to Amazon to take a strict action on this and money doesn't matter we ordered from Amazon coz we want that item on time so i request Amazon to deliver my product on tomorrow first half otherwise I will cancel it and never do any deals with Amazon.

I will take the strict actions on Amazon for making delivery fraud and do complaint on consumer forum and on social media applications.