Amazon India — Amazon washing machine 6.5kg

Address:No.138/2, Doddakannelli- Bellandur Road Behind EcoWorld Techpark, near AET junction, Doddakannelli, Bengaluru, Karnataka 560035

Date of Incident - 21st april

Client number -[protected]

1st Ticket number from amazon given on "85936" Which was given on 27th april

2nd Ticket Number D45322271 Given on 10th of may from escalation desk stating they will be refunding me back

Called to amazon customer care to claim the warranty cliam they told us they will sending us the techincian to resolve the issue after sevral follow ups after 23 rd attempts in last call conversion they told us stating that they will be refunding or replacing now they are telling again we cant refund or replace
+4 photos
Was this information helpful?
No (1)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
May 25, 2022
Updated by GirishChowdary3205
ate of Incident - 21st april

Client number -[protected]

1st Ticket number from amazon given on "85936" Which was given on 27th april

2nd Ticket Number D45322271 Given on 10th of may from escalation desk stating they will be refunding me back

Called to amazon customer care to claim the warranty cliam they told us they will sending us the techincian to resolve the issue after sevral follow ups after 23 rd attempts in last call conversion they told us stating that they will be refunding or replacing now they are telling again we cant refund or replace
Jun 09, 2022
Updated by GirishChowdary3205
How many day it will take to resolve iam triggering calls on daily basis no proper reponses from the executives so when can i expect the reponse from the amazon team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19939
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information