Amazon India — Auto cancellation of order

Address:	Hyderabad, Andhra Pradesh, 500028
Website:	www.amazon.in

I had purchased two items with order numbers[protected] and[protected]. I had paid for the items through Internet Banking. While making payment first time i had to decline the transaction due to password issue and the transaction second time was successful and the order was placed on 1.9.16. Suddenly next day i.e 2.9.16 at 2.53 pm i received messages that both my above orders are cancelled due to non receipt of payment after 24 hours. When i contacted customer care they declined to take complaint.