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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints page 1009

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J
Jane Holland
Jan 12, 2011
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$50 charge on credit card. No idea what item is. Also,received a book I never ordered. Name Ring 31265. Someone wanted it. Please advise
Aug 13, 2020
Complaint marked as Resolved 
0n 16/11/2011 you charged my visa 242.89 usd including overseas txn fee 7.20 aud
I do not know why as I have received no goods and I only made an enquiry about calendars.
Can you please explain
Tony Rawson
Please explain what has happened
Regards
Tony Rawson
I have no doubt you will sort this out for me
Tony Rawson
please look into this for me
Tony Rawson
What is happening?
I have made 2 previous comments.
how many more do you want?
I have just received a bill from Amazon.com for $183.75. One charge I agree to. A purchase of $52.22, but not the purchase itsself, because I ALWAYS paid the orders by Visa., the fee charge of $25.00 and interest of $1.91. I don't understand this at all

not recieved the online order

Order Number:[protected] on amazon, est delievry date was 21st april, not yet recieved, order was placed on 7th april of OLD SPICE deo
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    J
    janer95
    Jan 10, 2011
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    I ORDERED A PORTABLE ICE MAKER FROM AMAZON BUT IT ARRIVED WITH A RELATIVELY SMALL PIECE BROKEN OFF OF THE BACK END OF THE TOP OF THE UNIT. THERE IS AN OIL STAIN ON THE BOX AND OIL ALL OVER THE INTERIOR. IT APPEARED TO BE PACKED WELL BUT THE POSTAL SERVICE MANAGED TO DAMAGE THE ITEM BEFORE WE EVER GOT TO USE IT.

    I JUST AM NOT SURE HOW TO GO ABOUT TRYING TO REPLACE THE UNIT.

    THE ITEM WAS PURCHASED ON 12/18/10 FROM: AMAZON MKTPLACE PMTSAMZN.COM/BILL WA
    Q2JMETMYJUZ MERCHANDISE
    $219.00
    AMAZON.COM REF#[protected]
    1200 12TH SO STE 1200
    SEATTLE, WA 98144

    THANK YOU FOR WHATEVER YOU CAN DO FOR ME.
    JANE RYAN CAMPBELL [protected]@aol.com
    Aug 13, 2020
    Complaint marked as Resolved 
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      C
      carcox
      Jan 5, 2011
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      12/21/2010 ATM/POS ATM AMAZON MKTPLACE PMTS AMZN.COM/BILL WA ON 101221##7764 ($11.24)

      12/20/2010 ATM/POS ATM AMAZON MKTPLACE PMTS AMZN.COM/BILL WA ON 101219##7764 ($10.98)

      12/6/2010 ATM/POS ATM AMAZON MKTPLACE PMTS AMZN.COM/BILL WA ON 101206##7764 ($2.25)

      Have no idea what these charges are for or where they came from. Where to I write or who do I call to get help with this? Have had to cancel bank card due to this.
      Aug 13, 2020
      Complaint marked as Resolved 
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        C
        Cart
        Dec 27, 2010
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        Resolved

        Charged 100.00 on account for I don't know what. How did they get my account #?
        Aug 13, 2020
        Complaint marked as Resolved 
        With reference to my credit card No. [protected] I have given cheque No.107528 dated 03.12.2010 amounting to Rs.10, 000/- of State Bank of Bikaner & Jaipur bearing branch PWD Complex, Jaipur, the said cheque does not show any payment to my bank till now. A payment of Rs.3, 000/- has been declined at the time of swift card at Yadava & Co. Petrol Pump, Jaipur.
        Please let me know the reasons of poorest service of Citibank.
        May I submit the above issue to Lokpal, Reserve Bank of India, Jaipur.
        [protected]@gmail.com

        Amazon — Fraud charge to my account

        I have a 39.99 drafted from my checking account. I have not used amazon to purchase anything. Please research this as soon as possible as I do not know who might have access to my account.

        Amazon — FRAUDULENT CHARGE

        I HAVE A CHARGE ON MY CREDIT CARD OF 19.45 DOLLARS ON 12/02/2011 OF A BOOK I DIDNT ORDER AND HAVENT RECEIVED. I WANT THAT MONEY BACK IF I SEE NO RESPOND FROM YOU I WILL GO TO REPORT THIS WITH THE POLICE.

        Didn't receive my refund yet.

        My Order ID 403Order ID[protected]: i got wrong product. They told me to refund my money back. but i didn't get it yet.
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          K
          kamathbv9
          from Bengaluru, Karnataka
          Dec 21, 2010
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          This amazon.com website has framed the rules and regulations and agreement , policy to cheat people who work on their website. Many people are attracted towards it because they can make little money by investing time and brilliance. Immediately for no reason they suspend the workers accounts without tendering any reason and forfeit all money in their amazon payments accounts. I had around $120 in my payment accounts which was earned by working for various requesters on mechanical turk.com associate of amazon.com. My account was opened on 7 of this December but on 16 th they terminated without giving any reason and forfeited all the money in the account. The requesters have promptly paid their money into my account but this mturk.com has eaten up all this money. I had seen on an average daily they suspend more than thousands of accounts like this and make money for them in-spite of eating commission from the requisitioner. A nation like America is housing this type fraudulent business house which has no fair policy is surprising. I must get my money earned on this site, This rules shall be modified and whatever earned shall be passed on to the poor working people other wise it is unjest enrichment to the .com
          Oct 5, 2015
          Complaint marked as Resolved 
          not resolved, not even bothered to re instate the said account they did not sent me any mail or my problem was not resolved
          i am also Immediately for no reason they suspend the workers accounts without tendering any reason and forfeit all money in their amazon payments accounts. I had around $100 in my payment accounts which was earned by working for various requesters on mechanical turk.com associate of amazon.com. is it true or fraud tell me true.
          kindly any body tell me online earning idea (without investment )

          k.senthil
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            B
            bajabethy
            Dec 14, 2010
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            charges were made to my visa account on 24 nov. 2010 for $17.98 that i did not authorize.
            please explain what was purchased.
            Aug 13, 2020
            Complaint marked as Resolved 
            amazon.com has billed my discover credit whic is unauthorized who do I talk to about this matter [protected]@ yahoo.com please get in touch as soon as possible from Kenneth Bakari of Oak Forest
            on 8/20/2002 youcharged my master card 16.94 and 23.66 as of this date i have not received-the goods..
            did not get the emale send me a new emale please.

            Amazon.in — my memory card damaged

            sir my memory card damged .ireqest to change it they not helpme i talk for price backthey not help.ple sir take nececery step give me anew memory card.

            poor service

            i never expected the delivery guy to steal the money worst service i ever got.
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              S
              Sandra R. Longenecker
              Dec 6, 2010
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              I was reviewing my American Airlines credit card. I have a purchase on 10/21 for $181.19 and 10/22 for $65.94 to AMAZON MKTPLACE PMTS. Could you tell me what this was for? The credit card is under Robert J. Longenecker. Neither o[censored]s remembers making theses purchases. Thank you ahead of time!

              Sandra Longenecker
              Aug 13, 2020
              Complaint marked as Resolved 
              To Whom It May Concern,

              I was reviewing my Scotia Momentum Visa Card. I have a purchase on Nov. 18, 2010 to AMZN.COMBILLWA AMT 229.89 UNITED STATES DOLLAR. Could you tell me what this was for? The credit card is under Rodolfo Ignacio. I can't remember making this purchases. Thank you and hoping for your reply soon. Please contact me in this email add rudy.[protected]@gmail.com

              Best Regards,
              Rudy Ignacio
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                A
                aaglenn
                Nov 22, 2010
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                I want to know what the hell is a deduction of $15 off my debit card is for? I didnt purchase anything with Amazon.com....I want answers asap! You thieving are quick to charge someone and really slow to rectify the mistakes you make! I am ready to press charges and seek monetary damages for the piracy you made!
                Aug 13, 2020
                Complaint marked as Resolved 
                I have the same problem! I have TWO charges of $4.99 to my credit card!
                I purchased a book from on line through Amazon.com for my Alzheimers Father and never received the book. The charge was shown on my account for Bill Waus for 4.00, but I still havent received the 36-hour day book!

                Now I am looking on line and see his name every where...Bill Waus - Ripp off person who is stealing everyone's money and they are not getting what they ordered in return!

                WHY does someone like this get away with this continiously AMAZON??? Don't you think you should BAN him??

                VERY UPSET WITH BILL WAUS AND AMAZON!!!
                Why was



















                Why was $1 taken out of my account?
                Why was $1 taken out of my visa account?

                refund not received

                Product was returned on 05.11.2014. As per rules, refund is to be received within 10 days of product return. However, refund is not received till date i.e. till 02.12.2012014. No response from amazon regarding this matter.
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                  Adaline
                  Nov 11, 2010
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                  I have a charge of $42.62 on my credit card from Amazon Mkt Place PMTS.
                  I do not know what this amount represents. I always make a copy of any invoice when I order
                  something and I have no such copy. Please advise. Thank you.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Amazon MKTPLACE — credit card charge

                  I have an unexplained charge from Amazon on my credit card as of April 1, 2011. What is this for?? Please contact and explain!
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                    M
                    Margaret L McKerley
                    Oct 27, 2010
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                    unauthorized charges

                    There are two charges on my credit card for merchandize I did not purchase attributed to the above referenced business. They are posted on my Visa: one posted on 9/28 in the amount of 9.98 and one on 9/29 in the amoount of 163.33. How do I have these charge reversed? Thanks, Margaret McKerley...
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                    C
                    ceecee1943
                    Oct 2, 2010
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                    Transaction on 8/28/10 for $17.50 on my VISA Account. Do not remember or have confirmation of this transaction. Helpcontact me: Phone #[protected] or [protected]@comcast.net
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    On 7.7.2011 you charged my account on my creditcard for $39.99. As I have no idea what I ordered for this amount of money I am asking you to send me some explanation about it. I did order a book- letters between Richard Strauss and Romain Rolland, but it costed 7.49 EUR. I would like to see a balance notification, the money that I presumably owed to the Amazon.
                    Contact me: [protected]@gmail.com
                    On 2.27.12 you charged the account [protected] on the business credit card for $31.17
                    On 2.28.12 you charged the account [protected] on the business credit card for $25.94
                    I do not know who order and what for those amounts.
                    Please respond with the name of the person and items that were ordered
                    my phone number is:[protected] X131
                    or e-mail me: [protected]@germainelawrence.org
                    Thank you

                    Galina Veremekroit
                    Accounts Payable Manager

                    order id : 402-6038844-0757103

                    Philips MMS4040F received on 25.12.14, is not at all working. when power on it is giving a big Buuuum sound. kindly. replace the product immediately. MRN TAGORE
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                      terryntexas
                      Sep 15, 2010
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                      I have over $2,000 taken from my credit/debit card within just one month, I have been afraid to see what was before this date. I authourized nothing from Amazon and do not shop with Amazon. Why are multiplecharges on the same day when I am at work and the same amount?

                      You can talk to my attorney very soon. I will be reimbursed by this fraud/idenity theft.

                      Terry Peck
                      1884 Wehmeyer Lane
                      Madisonville, Tx 77865
                      i have a charge o my account that i donot reconize.Can i talk to someone about this charge my cell phone number is[protected]
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                        D
                        Donna Robertson
                        Sep 3, 2010
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                        Received charge for $13.64 to my credit card when no purchase was made. I do not have a clue as to what this about.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Can't seem to locate what item was purchased for 142.51 on 9/23. Can you help with this?
                        Thanks. Nathan Lyons
                        My name is Jodie Herrera and I purchased a wrist watch on 1/14 and it still has not arrived yet and I have had no word of any kind on when it will. Can you please check into it for me? It was charged to my Visa Credit Card on 1/14 and it is 8.05 purchase price. Thank you and my e-mail address is [protected]@cox.net. Thank you again
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                          rhonda hicks
                          Aug 3, 2010
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                          MY CREDIT CARD WAS BILLED 24.44 FOR AMAZON MKTPLACE PMTS., ON 07/08/2010. I'VE NEVER HEARD OF THIS, OR OWE ANYONE !!!!!!!!!!!!!!!!!! REFERENCE # MT101890102000010218599.
                          REMOVE THIS NOW OR I WILL TAKE FURTHER ACTION.
                          THANK YOU
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            S
                            SPEDIE
                            Jul 8, 2010
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                            MY CAP ONE CREDIT CARD WAS CHARGED TWICE BY AMAZON MKTPLACE PMNTSAMAZN.COM/BILL/WA, 6/10 FOR$130.99, and 6/12 for$47.35. amazon says I didn't buy anything in june or pay for anything. I want my money BACK!
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I ordered "understanding American Government" Fourth edition on 8/18/2010. My computer crashed the next day and I could not contact Amazon. Ireceived my amex statement and was billed for the book. How do I go about the book. My daughter needs it for her college class. I have no way of tracking it as my computer crashed and I do not have a hard copy of the transaction.
                            [protected]@msn.com[protected] PLEASE ADVISE/RECTIFY
                            I purchased 3 Magic bullets cross blades in October 2010. One of the blades came

                            with the rubber in place, and two came with the rubber out of place. We have been trying

                            to put the other two rubbers in place. Many people have tryed but we all failed.

                            Now I have 2 cross blades I can't use. They were charged to my Discover charge on

                            Oct. 23 $15.82. Mary Ann Schaeffer, 8660 Grant Rd. 63123.

                            last 4 numbers 5016. my email address is [protected]@gmail.com.

                            Please reply . Ihope you can help me Thank you,
                            I have a charge of $70.75 on March 23, 2011 and I am trying to figure what it is for.

                            There's a merchandise # Q26KJM98PD

                            What is it?

                            James L Sharp
                            I have a charge of $94.91 on 9/21/11 and can't figure out what it is for.
                            I have a charge on 9/21/11 for $94.91, I need to know what it was for.
                            I have charge on 17-02-12 for $304, 94 on my credit card and can'figure out what is for. I want refund early.
                            i've had a charge on my visa card (us bank) for $2.35, i have no ideal what for? i want a REFUND PLEASE!!! Timothy Maylee, 1229 Gray St., Mexico, Mo.65265
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                              S
                              sumangupta
                              Jun 18, 2010
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                              Resolved

                              I have 3 transactions from "Amazon Mktplace Pmts Amzn.com/bill Wa " amounting to $15 for purchases I have not made!! I did not do any transactions with amazon in last 3 months. I want to know who is using my credit card and want to stop this. Eventhough this is a small amt, it doesnt mean that it is not a fraud. If I had not noticed it, in future there could be transactions of higher amts as well.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              AMAZON.COM — Fraudulent use of my credit card.

                              On October 26th. 2009, there was a debit charge for $29.96. I did not make this charge and the website won't tell me what purchase was made. I would like to know who is using my card to make this purchase?
                              I made a purchased in July, had it sent to another address. I signed up for a trial of the quick delivery you now have. So why was my purchased assigned to my Visa Credit Card. I no longer want this service of quick delivery. Please cancel this sign-up. It was on a trial basis. I made a mistake signing up.
                              I'm not sure how to file a complaint, so I hope this reaches the right person. Please let me know via e-mail if I need to take other measures to have this corrected. I received my latest Visa bill and there were two charges from Amazon Mktplace for 09/17 in the amounts of $20.98 & 24.98. I have not ordered anything from Amazon for several months. Please let me know what these charges were for. I need these charges to be deleted from my Visa bill. Since I have no idea how you came by my new Visa charge number, I will have to have a new card issued. This is the second incident this year I have had with you and I hope it will be the last. Because of these issues I am afraid to charge anything from you. Please respond ASAP, so that I know what steps I need to take next. Thank you for your attention in this matter. Carol Beltz ([protected]@gmail.com)
                              @sumangupta. Have you contacted Amazon? They are exceptionally good at handling customer issues. If a fraud has been committed, rest assured Amazon will not let you suffer. That's my experience of purchasing from Amazon for the last 12 years (from India).
                              However, the first few levels of response from Amazon will probably be from an Indian based here; and, sad to say, the experience may be frustrating.
                              Amazon guarantees your credit card against misuse on their site, so you don't have anything to worry about.
                              Also, adopt reasonable precautions on your side; get a Verified by Visa or MasterCode on your card, and be more cautious about your physical card (don't leave it lying around, ensure merchant swiping is done in your presence, etc.)
                              Have you contacted Amazon? They are exceptionally good at handling customer issues. If a fraud has been committed, rest assured Amazon will not let you suffer. That's my experience of purchasing from Amazon for the last 12 years (from India).
                              However, the first few levels of response from Amazon will probably be from an Indian based here; and, sad to say, the experience may be frustrating.
                              Amazon guarantees your credit card against misuse on their site, so you don't have anything to worry about.
                              Also, adopt reasonable precautions on your side; get a Verified by Visa or MasterCode on your card, and be more cautious about your physical card (don't leave it lying around, ensure merchant swiping is done in your presence, etc.)

                              Mis use of amazon e vouchers

                              Hi i have received amazon e vouchers of 12000 but some one else have used these vouchers as i have mail of these vouchers and all detail so kindly hold the delivery who so ever has used these vouchers.

                              Vouchers details are:


                              AM4T-H5AV5U-BFX9- 1000 rs

                              A6YQ-STE4AD-XYHW- 10000 rs

                              Ae luxury metal bumper with acrylic mirror for lenova k4. Has been damaged and I can't fix it in my lenova k4 note

                              Please take. An immediate action. Because me and my family members were bought so my products in Amazon. All them are Gud. Except this one.
                              I have purchases on my credit card from "Amazon Mktplace Pmts Amzn.com/bill Wa " a total of $1600. This happened 9/2017. I immediately contacted Amazon to place a freeze on my account and I removed the credit card associated with my account. I then contacted the credit card and reported the fraud charges, they cancelled the card and re-issued me another one. By now you would think I have refunded the amount...well I haven't. I have had over 15 correspondences with Amazon via phone and chat on-line and e-mail. Each time I am placed with individuals who "can't help me". I need to speak to a "Account Speicalist". They will not transfer my calls, I am told I will be contacted within 1-2 days. I have copies of all of the correspondences. I have investigated this issue myself and have located the person, address and phone number who made the order and what they ordered. One item had a request for signature. I can not get any help from Amazon. I can't file a police report without them helping me provide/acknowledge that my account has been compromised. I am so furious. The more I talk with them and they lie to me, the more angry I get. Any advice?
                              Additionally, remember back in September I put a freeze on my account, well, when I log into my account, I have items in my cart ready to purchase. Thank goodness there isn't a card attached or I would have more charges. So I guess "freeze account" means nothing.
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                                hazel chivers
                                May 29, 2010
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                                Charged on Visa from Amazon Mktplace Pmts on 5/04 $7.50 and $10.75

                                purchased from amazonbooks.com
                                from YourOnlineBookstore, The Human Condition $7.50
                                fromMedia Mail, Open Mind Open Heart $8.54

                                received both with package slips indicating above charges

                                why $10.75 instead of $8.54???
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Amazon Books — Charged twice

                                I have been charged for 2 books only 1 of which I want I have been charged $99.26 & $106.77 the second amount is the right amount how do I get the $99.26 amount back?
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                                  Joyce Goode
                                  Mar 23, 2010
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                                  Resolved

                                  A charge was placed on my sears mastercard account

                                  What was the charge for on my sears mastercard for on 2/22/10? I believe this may be an unauthorized charge of $26.51. I don't remember ordering anything from amazon. Please respond asap as i do not want to pay for something i did not recieve....
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                                  Thomas L. Miller
                                  Mar 14, 2010
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                                  Resolved

                                  UNAUTHORIZED CHARGE

                                  I RECEIVED MY CAPITAL ONE CREDIT CARD STATEMENT AND FOUND A $94.24 CHARGE TO AMAZON MKTPLACE PMTAMZM.COM/BILLWA DATED 21 FEB. I HAVE NEVER PURCHASED ANYTHING ON AMAZON!...
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                                  Ajit Narain Mulla
                                  from Noida, Uttar Pradesh
                                  Mar 14, 2010
                                  Resolved
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                                  Resolved

                                  I had ordered a book titled "Organisational Psychology" by Edgar H. Schein and paid for the same through my credit card. The order number is[protected]. I was told that I will receive the book by 27th February 2010 but have still not done so.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I order this bookThe Spa Encyclopedia/A guide to Treatments @ Therir Benefits for [protected]@ Healing By:Hannelore R. Leavy/Reinhard R. Bergel, PH.D A few mon's ago I reciverd this book and paid it with a creadit card.On 08/03/10 Recevied a nouther book on the same thing, I was charge $46.64 This would make me paying for this book twice, on 08/04/10 you can see on you record this . How do seen this book back an and get a refun back . My e-mail is [protected]@yahoo.com thank you Joy Mitcham 220 North Strathmore Drive Sharpsburg, Georgia 30277 Please respond ASAP Thank you Joy Mitcham
                                  I did received it, but you have sent me a second one . How do i take care of seening this one back.They were no paper with this. I do not want to pay for two books28
                                  This is not the book Organistional Psychology I am been charge twice for.The Spa Encyclopedia/a guide to Treatments @Therir Benefits for Health @healing by Leavy/Bergel
                                  I need to talk to someone on the Phone, I feel like I am not making you uderstanding what I need for you to do.
                                  Hell-o am I talk to my self

                                  Amazon India — sir my money not refund

                                  i buy memory card when i use it damaged amazon not give my money or new memory card ple take step give my memory card[protected]

                                  Im complaining about low service

                                  I've ordered a book named "medicinal plants" on 13th june.i got a cl on 17th june that they would delievered d book that day but unfortunately i havenot get the book.my name is Paradha Biswas, from kolkata.full adress-santinagar palta post-nonachandan pukur, kol-700122.plz solve this problem as early as possible.
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