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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 1013

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S
Sunny91
from Mumbai, Maharashtra
Mar 22, 2014
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Address: Bharuch, Gujarat

I won wish and win contest in amazon on December 18, 2013. I received a phone call that I won and now you have to change your wish list and add products up to 9999 Rs and I had done so but they sent me wrong product of Kindle worth 5000 Rs. I mailed them nearly 12 times and after 2 months they said we can not give you your products and you should keep the kindle if opened. I want that I should get items of 9999 as it was promised.
Aug 14, 2020
Complaint marked as Resolved 
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    rakeshnrb
    Feb 4, 2014
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    Address: Kurnool, Andhra Pradesh

    Dear readers


    Recently(31/01/2014) I made purchase one baby product from Amozon.in.I received product but manufacturing date of that product is Nov-2012.I make use of that wipes and my baby get reacted with that wipes.So pls verify with amozon while purchasing products.I proceed legally on this issue...
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      contact.srikanthba
      from Manthani, Telangana
      Jan 27, 2014
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      Address: Hyderabad, Andhra Pradesh

      Hi Team, I purchased P Tron - USB 3.0 Extension wire costing Rs.258 from Amazon on 13 Jan 2014 bearing order no.[protected]. Till 24th Product was not delivered to me. I inquired with Amazon Customer Care and checked the first Flight courier site. The Courier site displays the statement that ''I have received my product'' on 16th Jan itself. Amazon do not have any clue as they are mentioning it is a seller product, and they dont take full responsibility of the same. I requested for POD details which I have not received till date. No one is taking responsibility of the delivery and I consider this as a breach of trust. Please look in to this.

      Rgds,
      Srikanth
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        M
        muneer mc
        from Alappuzha, Kerala
        Dec 27, 2013
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        Address: Kozhikode, Kerala

        my mturk account was suspended due to name change problem. Actually i haven't done anything wrong. When i have changed my name on mturk, I have resubmitted the identity proof and got it approved at the same time itself. Also i have withdrawn money many times after this name change. there was no error at that time. But unexpectedly my account has been suspended. I haven't received any block from requesters till now. I have approval percentage more than 98.
        when i contacted them, they said me to submit my marriage certificate. I have done so. But they replied me as follows:

        your Amazon Mechanical Turk account was closed due to a violation of our Participation Agreement and cannot be reopened. Any funds that were remaining on the account are forfeited, and we will not be able to provide any additional insight or action.
        my account balance is $160.
        pls help me.
        what can i do to get my account balance?
        how can i reopen my account?
        is the problem can be solved by changing the name to the older one?
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          S
          Sathish
          from Harihar, Karnataka
          Nov 23, 2013
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          Address: Bangalore, Karnataka

          Hi Amazon, I returned my product on 14th Nov. Still no refund. When it track it jus says, product picked up successfully. When i call customercare, you are saying wait for 10days everytime. Its been 10days. Package status hasn't moved a inch. When will you initiate my refund? This is such a pathetic system. Flipkart initiated refund the day they picked up product. You are saying it should reach your fullfillment centre and then only u will refund. There is no way to track package as ATS has no contact number. When i request your customer service to atleast send mail to Courieri guys, they are saying "We will escalate it after 10 days". So even after 10days, no guarentee of refund? What the heck? Are you fooling people? Refund my money immediately. Creation Date: 13 Nov 2013 Return Authorisation #: D71yj0qhRRMA Order #:[protected] Ship Carrier ATS Tracking Number: [protected] Status: Pickup Successful Regards, Sathish
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            L
            larrelle
            Nov 7, 2013
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            I was charged $1199 on 11/6/13 for a purchase I NEVER made using a cancelled credit card before cancellation. I have now had to cancel a second card due to this unauthorized activity. The charge was made on an Amazon website in Washington. Please contact me asap. Thank you, Larry Denerstein ...[protected]@hotmail.com
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              Camille J. Cook
              Oct 20, 2013
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              The sum of $182.92 was charged to my credit card on 7-23-13
              I have no record of a purchase in that amont and no description o what was supposed to have been delivered.
              Please explain.
              Thank you for your attention

              Camille J. Cook
              home phone[protected]
              My credit card statement reflects a charge of $24.84 from amazon mktplace pmts amzn.com/bill wa ref number 2526 post date of 12/22/10 transaction date of 12/21/10.
              I DO NOT have any records or remembrance of this transaction. Please clarify what this was for and if you can't then please credit my card the appropriate amount.

              Thank You

              Jennifer H. Johnson
              email address [protected]@aol.com
              A charge of 46.94 was posted to my credit card on 8/31 of this year. Do not know what or what the charge was for.

              Thanks
              Fran [protected]@aol.com
              I HAVE BEEN CHARGED $39.00 OUT OF MY CARD. I NEED TO KNOW WHY AND HOW DO I GET MY MONEY BACK! CONTACT ME ASAP!

              [protected]@yahoo.com
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                S
                shirleyjean
                Oct 20, 2013
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                Returned item to Amazon. UPS picked up the item from my home on[protected] ups reference number 1: DCZj2QpBRRMA, tracking number 1Z[protected] UPS ground. Amazon processed a refund in t h e amount of $26.92 according to a e-mail I received from them on August 29, 2013. Amazon then recharged my credit card on October 3, 2013 in the amount of $26.92 with a e-mail stating they had not received my returned item.
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                  S
                  sameermemonkbj
                  from Baramati, Maharashtra
                  Oct 12, 2013
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                  Respected sir/mam I(mohammad sameer) have deposited money in this mobiles company but I didn’t get the mobiles. As per the john frank said to deposit the money in the bank SBI I had deposited and I have all the evidence of making payment . when m calling to him he is not responding my calls. I complaint this to police too also but they didn’t take my case help me or suggest me it will be a favour for me for whole the life. I had deposited rs 35000 and i attaching the receipts of all. This the info of thee mobile company : AMAZON SMART MOBILES ENGLAND Branch address: E-59, C-Block, Bandra Kurla Complex, Bandra East, MUBAI, MH 400051 U.K Line- [protected] U.K Line-[protected] awaited for your positive and good response my cell no. [protected] email:[protected]@gmail.com
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                    V
                    Vikas B
                    from Jammu, Jammu and Kashmir
                    Sep 28, 2013
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                    Address: Jaipur, Rajasthan

                    ============= Placed the order on Amazon.in From: Amazon.in <[protected]@amazon.in> Date: Wed, Sep 18, 2013 at 5:29 PM Subject: Your Amazon.in order of "HP NB Dual Earphone With..." has shipped! To: "vikas" <[protected]@gmail.com> Shipping Confirmation Order #[protected] Hello Vikas, Thank you for shopping with us. We thought you'd like to know that anytimeretail shipped your item(s), and that this completes your order. Your order is on its way, and can no longer be changed. If you need to return an item from this shipment or manage other orders, please visit Your Orders on Amazon.in. Why may tracking information not be available? Your package was sent to: <my address here> Jaipur, Rajasthan India This shipment does not have an associated tracking or delivery confirmation number. Please note that a signature may be required for the delivery of the package. If no one will be available to sign for this package, you may wish to make alternate delivery arrangements with the courier. Shipment Details HP NB Dual Earphone With Microphone (EL283PA) Sold by anytimeretail Rs. 449.00 Item Subtotal: Rs. 449.00 Shipping & Handling: Rs. 43.47 Total Before Tax: Rs. 492.47 Shipment Total: Rs. 492.47 Paid by : Rs. 492.47 Returns are easy. Visit our Returns Support Center. If you need further assistance with your order, please visit Customer Service. We hope to see you again soon! Amazon.in This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message. ====================== contacted Anytimeretail. the Shipper on Amazon.in On 23 September 2013 23:57, Vikas <vikas.[protected]@gmail.com> wrote: Hello @Anytimeretail, The HP Headset (below) that you sent me is apparently defective. Its speakers (ear pieces) work but its mic (mouth piece) does not work. The other party (callee) cannot hear me. I have tested it on 3 calls on two different machines (laptop and a desktop). Other headphone (my old one) works on both machines. Can you please replace it asap? Amazon Order ID:[protected] Vikas =========== Shipper on Amazon.in's Response From: Anytime Retail Team <[protected]@anytimeretail.com> Date: Tue, Sep 24, 2013 at 10:33 AM Subject: Re: Your Amazon.in order of "HP NB Dual Earphone With..." has shipped! To: Vikas <vikas.[protected]@gmail.com> Dear Sir, Sorry for the inconvenience. Please contact HP support for warranty. [protected] in.[protected]@hp.com Kind Regards, the Anytime Retail Team =============== Contacted HP.com From: Vikas [mailto:vikas.[protected]@gmail.com] Sent: 27 September 2013 16:30 To: In Contact Subject: Fwd: Your Amazon.in order of "HP NB Dual Earphone With..." has shipped! Hello HP, Please help with the below. Vikas <Copied communication till date to HP here> ============== Reponse from HP Dear Customer, We apologize for the inconvenience, request you to call on Technical Support number [protected]. Thanks & Regards, Naval Kishor [protected] Forwarded message[protected] ======== Contacted HP on the number On the phone at their 1800 number they shared, they told us that they do not deal in complaints for Headphones. Only computers and printers.
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                      S
                      smeher
                      from Bengaluru, Karnataka
                      Sep 5, 2013
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                      I had bought a product from Sans-Surgical via Amazon.in. I was given an estimate of 6-10 days for shipment of the order. However I didn't get any status of the shipment even after contacting the seller several times. There was NO response at all from the seller. Even after the final shipping estimated day passed, I didn't receive any response or status of the shipment. When I called the customer care they had just one solution - to refund my money back. That too I have to wait another 2 weeks to get my money back. That means, I wasted 1 month of my time and my money without any gain. I would say the Indian counterparts like Flipkart.com, yebhi.com are far better in service than Amazon.in.
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                        G
                        Gábor DrKirály
                        Aug 13, 2013
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                        Dear Madam/Sir,
                        This is the secound time Iam complaining about your unfair behaviour, because I have ordered the above mentioned book, and I have 27.32USD by my Bank but you have not send the book till now. Do you think this is all right, I do not think so.
                        Send me what I payed for. Transaction ID:455052******3393
                        Regard
                        Dr.Király Gábor Retired GP.Hungary
                        3275 Detk Kossuth u. 32
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                          Gábor DrKirály
                          Jul 28, 2013
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                          Dear Madam/Sir,
                          On the six of Junee of 2013 I ordered The above mentioned book. By my electronic Banc Account its seems that 27.32USD229.3200 HUF/USD was transfered to your account but till now you have not posted the Book.
                          The Transaction Identity:455052******3393.
                          My Ban account Number:HU20 [protected] 0192
                          My name:Dr.Király Gábor.
                          Would You please tell me that tha above mentioned item when will arrive.
                          i would be pleased t know.
                          Yours Faithful
                          Dr.Király Gábor Retired GP.
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                            D
                            Dheeraj mc
                            from Tellicherry, Kerala
                            Jul 28, 2013
                            Resolved
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                            Resolved

                            Address: Kannur, Kerala

                            I have made a purchase and got email confirmation of successful payment and delivery date.

                            After 2 days got another email stating order cancelled by their reseller.

                            When I questioned their action they doesn't have proper answer.

                            Who knows amazon may close down in 14 business days.so in that case what wil happen to my money?

                            Why did they charged money before dispatching product?.

                            I have given them whatever time they requested to resolve this issue,but they badly failed and keep

                            on sending me emails with same content in different ways.Being called as market giant they are showing

                            false commitment by using our fund.if such a big company does nonsense like this how ecomerce will

                            grow?.

                            Am just wiring for my product deliver date to cross to make legal claim against them.

                            Please refer attached image screenshot.which I took this before they made these mess.

                            As on now they have removed this product order history and just says order cancelled.




                            Best regards

                            Dheeraj mc
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            On my 22/26/08--1/25/09 bill there were two charges on 01/21 totaling just under $94 that I cannot identify. Please advise.
                            Clyde Hostetter
                            [protected]@q.com

                            Amazon — account charged

                            My credit card was charged $79.00 for Amazon Prime, I have no idea what that means, if it has something to do with shoooing and sending, I had no idea what the charge would be and want a credit.
                            As other complaints, there is no 800 number on the bill to call, and no detailed bills, and this charge is not something I recollect.
                            Thank you
                            I had a similar charge appear on my bank statement. i e-mailed Amazon and they said it's a years membergip to Amazon Prime. I took this on a trial basis and even then it was more by accident than design. I'm waiting for my reply. Not good service from the up until now brilliant Amazon.!!! dissapointed

                            Amazon — Unknown charges

                            I am receiving a monthly charge against my credit card of $29.95. I have received nothing that I have purchased. Don't remember purchasing anything or signing up for anything that would have a monthly charge. I need this to terminate immediately, thank you

                            Amazon — complaint on email id

                            Dear sir,
                            My nmae is ranjeeth
                            i am leaving in hyderabad in india
                            My email id is [protected]@gmail.com
                            my mobile number is [protected]
                            i have recieved a mail...

                            Yestarday Night This mail and
                            He call me and what he is saying mince pay 12000 rupees

                            ""You have won a prize money of ( £5, 000, 000.00 GBP ) by Google /Rediffmail Lottery for the year 2010 Annual Lottery promotion which is organized by Google /Rediffmail in conjunction with the yahoo.com .We collect the emails that are active online, we use electronic balloting System without the winner
                            applying.we only select thirteen people every year as our winners, through electronic balloting machine without the
                            winner applying

                            Contact our claims officer detail below.
                            Name:Mr Cox Rooney
                            E-mail: [protected]@yahoo.com
                            fill in the below information for your claims:

                            1.FULL NAMES:
                            2.HOUSE ADDRESS:
                            4.OCCUPATION :
                            5.AGE ;
                            6.TELEPHONE NUMBER:
                            7.STATE:
                            8.COUNTRY;
                            9).I... hereby declare that the aboveinformation is true and binding on me. If
                            at any time it is discovered that
                            I have given false information, I will forfeit my rights to my winnings


                            So what can i do sir tell me

                            i ahve to now full deatiles about this maild [protected]@yahoo.com

                            like this mail for me 8 to 10 mail has came to me sir pls salove my probleam sir

                            Amazon — charge

                            Just had a charge of 89.47$ in my bank account from my credit card debit, do not understand why, as I never use this card. Tell you friend to be very careful. I will ask to my bank to be reimburse.

                            Amazon — Camera Purchase

                            Today i check my bank statment online and i saw there was a charged on the amount of $699.95 for the purchased of digital camera i did not purchased anything on amazon.com but i created my account on amazon.com i check my account on this one but there was no item purchased above mention email address how do i get my money back for something that i didnt purchased!!

                            Amazon — purchase of a camera

                            yeah i have a a nephew who has an account on amazon.com they sent him an email and there was a canon digital camera purchased in the amount of $699.95 from my atm number [protected] and he told me he did not purchased the camera from my visa debit card mention into these complaint how did this happened is there a possible way i can get my money back when i check my online account the purchased was placed in amazon marketplace bill wa..

                            Amazon — camera

                            i need to return my item because it does not work and i want a full refund how do i that.
                            Thank You Cindy Sweeney

                            Amazon — items on US Bank Visa

                            Charges are on my US Bank Visa card that I did not make.

                            ref number 9543, date 04/04 Amazon mktplace pmts amzn,com/bill $34.72
                            ref number 1828 date 4/14 Amazon mktplace pmts amzn.com/bill $24.90

                            Let me know what I should do?

                            thanks
                            Ruth Bennington
                            [protected]@gmail.com
                            I have two charges that I'm not sure I purchased. Who do I call to verify what those purchases are? There are no phone numbers on my bank transaction, so I don't know who to contact.

                            Amazon — Charges on my Visa

                            I have three charges on my visa and I don't know what they are for. One is for $11.18 ( amazon marktplace pmts.

                            One is $6.51 amazon MKTPLACE PMTS AMZN.com/BillWAXWY6420JFO


                            One is Amazon MKTPLACE PMTS AMZN.Com.BillWA QDU8FDEKKO Amount$4.25


                            [protected]@msn.com

                            Amazon — credit card charge questionable

                            I have a questionable charge on my credit card that was generated by Amazon. I am curious as to why $19.94 was charged to me from your company? I am not aware of any order being placed. Your rapid response to this error is greatly appreciated. My e-mail is as follows: [protected]@yahoo.com

                            Thank you, Ms. Sami Siegel
                            I received a bill from Amazon on my Visa card #1430 for $27.27 dated 27 Oct. 2011. I can't reconsile this charge.Can you please check it for me?
                            My name is Lawrence M. Lake (e-mail [protected]@charter.net) Phone[protected]
                            Thank you

                            Amazon — credit for returned items

                            My order number[protected] was returned via UPS UNOPENED. This order was canceled via email. Please credit my credit card a total of $119.98
                            Susan Timmons
                            7225 Indian Mound Trail
                            Battle Ground, IN 47920
                            [protected]
                            [protected]cel)

                            Amazon — charge of 93.99 do not remember

                            There was a charge o f 93.99 ref. number m195261 that I do not remember placing. If you cpould be so kind and advise me of this order as to what it is so I can see if the charge is mine or a fraud. I appreciate your response as soon as possible. thank you B. Beghelli

                            Amazon — unauthorized charge

                            I recieved an unauthorized charge of $4.20 on my credit card from amazon on 12/19. I did not make this purchase.

                            Amazon — What did I purchase from you on 12/12/11 and 12/19/ll

                            I need to know what the charges are on my credit card from Amazon on December 12, 2011 and December 19, 2011. I don't remember getting anything from you. I know I charged something that was on back order. Sorry- I have been sick and cannot remember what you are charging me for.
                            Please let me know

                            Amazon — 3 charges on my charge card/not mine

                            i have three charges on my credit card , two for 53.00 dollars and one for 36.89 , from amazon books, i did not order any books. could you please tell me what the charges are for. ref # 55432862052000534045374====ref# 55432862052000534045168 ref# 55432862050000172366498 Thank you

                            Amazon — charged fee

                            I received the amount of 39.99 on my account, but I've not ordered anything from you guy. How the hell you guys had a nerve to charge me this much. I want the problem to be resolved Right Now, and please.
                            Thanks

                            Amazon — Not received product from UPS

                            I am not sure why I have not received the product that was ordered around the 8th or 9th of March. I am just trying to figure out what has happened. When I ordered it said it would be delivered or either shipped by the 15th, it is now the 23rd and maybe it is on the way. It is showing up on my credit card statement. I ordered 10 stainless steel butter dishes. It should be under the name John Todd. I would appreciate any feedback you may have concerning my order. [protected]@yahoo.com

                            Amazon — How long does it take for custom clearance?

                            How long does it takes for custom clearance. My Goods i ordered is stuck at MUMBAI FOREIGN POST OFFICE (Retention reason : Awaiting presentation to customs commissioner) Past 4 days... I want to know how long does it take for custom clearance ?
                            I have ordered moto turbo white under an promotional offer and it has been cancelled by amazon although I have paid the amount online.

                            Amazon India — Delivery delayfor the Order# 403-4312431-1836359

                            Dear Sir, Since yesterday i have been assured to get the delivery ref to the above order. Till now not recevied. Could you pls check and confirm.

                            order #403-6605437-0431500

                            Received one weighting machine today. but received in damage conditon from the battary side. Request you to replace the same urgnetly.

                            D-Link DWM-156 14.4Mbps DATA CARD NOT WORKING PROPERLY

                            Order Number:[protected] D-Link DWM-156 14.4Mbps USB Data Card (White) not working properly, very slow and after one hour disconnecting., please i want refound the amount. please solue my complaint . thank you
                            I think if there is any real and strong Lawyer, he should file a case against these e-sellers to shut down their business in India or infact in the world itself. Looking at number of complains including my complaint where in I paid the amount but never received a product and neither seller or Amazon is talking properly. They are hanging up phone as soon as I inquire for product. Whatmore, I asked them I filed a case, they laughed and said "go ahead". It shows they have backing from corrupt *****.
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                              shishirkmk
                              from Mumbai, Maharashtra
                              Jun 28, 2013
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                              Address: Aurangabad, Bihar

                              Hi ,
                              My name is shishir kamal and I have placed an order (order no.[protected] at amazon.in on 19th of june 2013 at that time it was said that I would recieve my order by 24th june 2013 but till date I haven't recieved it . However I mailed the company a cuple of times but they haven't taken the mater seriously . Pls look this issue at your best level
                              Thanks
                              Regards
                              Shishir kamal
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                                C
                                coolguy1983
                                from Ernakulam, Kerala
                                May 12, 2013
                                Feb 11, 2026
                                This thread was updated on Feb 11, 2026
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                                Resolved

                                Worst Interview Procedure at Amazon,Chennai(India)

                                Address: Chennai, Tamil Nadu

                                Dear Sir,

                                My name is MuthuKumar and I have been working into Software Industry.Around september 2012,I have attended Amazon Interview at Chennai location for an Application Software Developer in C/C++.I have completed written test followed by three rounds of Technical Interviews(Problem Solving,Analytical Thinking and Scripting) then HR advised me to come on some other day(Only on Weekdays).
                                I put leave on weekday...
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                                Cassandra Brooks
                                Apr 2, 2013
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                                There has been charges to my Visa credit card for purchases I have not made. After reading several complaints about Amazon charging people for hundreds and sometimes up to $1000.00 on someone Visa cards. Something needs to be done about Amazon making unlawful charges to one's credit card.

                                AMAZON.COM — fraud

                                an unathorized charge on my bank acct. the charge showed up on my acct. this morning oct. 12 . my card is cancelled as of this morning
                                I keep getting a charge on my visa account from Amazon and I have not purchased any books from you people. PLEASE return the monies to my visa account and make whatever corrections you have to to keep this from occurring again. If it shows up again on my account the fraud division will be contacting you...I have had them remove this once, and I am sure they will have no problem assisting me once more...

                                Phyllis Munsey
                                phyllis.[protected]@yahoo.com
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                                  upesabhi
                                  from Ahmedabad, Gujarat
                                  Feb 19, 2013
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                                  Address: Maharashtra

                                  Hi,

                                  I made an order for a Demdaco willow tree figurine from Amazon .com.It was shipped to India via USPS with tracking ID LJ[protected]US. The status says it left US on 30th Jan 2013 and since then it is lying with Indian Customs.The item was shipped to Pune and was supposed to be delivered by 21st February.So I am expecting It must be stuck Mumbai Customs for clearance.

                                  Kindly provide the information on this.
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                                    stephensonconie
                                    Jan 5, 2013
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                                    I have 2 charges on my mastercard charge card, for amounts, and on days where I have no record of purchasing anything for those prices or on those days. I do not plan to order anything else from Amazon again so that I will not get any more fraudulant charges on my charge card. I would appreciate these charges being removed and credit given back to my charge card account. Hopefully, we will be able to get this matter corrected, and not to have it happen again. I can be reached at [protected]@yahoo.com Thank you with help in solving this problem.



                                    Bruce Roberts
                                    Amazon India customer support has been notified about the posted complaint.

                                    Amazon — charges on credit card with no receipt

                                    We have five charges on our credit card bill THAT WE HAVE NO RECEIPT OR MERCHANDISE FOR
                                    Amazon. com AMZN.COM/BILL.WA $9.49
                                    Amazon.com AMZN.COM/BILL.WA $31.12
                                    AMAZON MKTPLACE PMTS AMZN.COM/BILL WA $7.66
                                    AMAZON MKTPLACE PMTS AMZN.COM/BILL WA $8.07


                                    THE LAST ONE IS OFFERPAL MEDIA FOR $9.99
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                                      Wava
                                      Dec 5, 2012
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                                      Resolved

                                      I bought a book from Amazon for my Kindle on Nov 7 of this year. I then showed a charge to Amazon mktplace pmtsamna.com.billwa Nov 7 for $4.65, Nov 8 for $4.86, Nov. 8 for $24.69, Nov. 8 for 23.35, Nov14 for 29.58 total of $87.23. I only bought the book on my Kindle this shows me that people shouldn't be buying from Amazon. What even is this amazon mktplace pmtsaman.com/billwa? Will not be paying this off.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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