Amazon India Complaints & Reviews

My parcel having tracking id[protected] was ordered on amazon and was supposed to be delivered by ecom express. once the parcel had arrived the shipping address after which the parcel is being tagged with OUT FOR DELIVERY LOCK by amazon. 24th march i have called amazon and they have removed this lock. to reassure i have contacted ecom express on the same date and being informed that the parcel will be delivered in 24 to 48 hours. today i.e. 31st march i enquired again about my parcel with ecom and they informed me again to call amazon to remove the out for delivery lock. how many times do they expect me to do the same. to save time i has ordered online and here they have been wasting my because i have to call both sides again and again.
this is a completely dissapointing since there is no co-ordination among amazon and ecom express teams. so also amazon does not provide any phone no. of the delivery agent in order to inform them when to come or not. there is no provision of communication and there is only time wastage.

On 15 March 22, I ordered a MI phone from Amazon and paid by my SBI Debit card. The order was not delivered stating damage to phone in transit/incorrect delivery address, and i cancelled the order on 20th March. After which the refund of Rs 19987 was to be done to my SBI account. It has been 10 days and there is not update. Amazon says that the refund is processed but SBI states there is no such refund in process for my Account. I have seen similar complaints online for Amazon and SBI. I need to have the refund processed or status updated from wither parties.

I bought 5 gm gold coin on Amazon, but the seller duped me by shipping some plastic boxes instead of gold coin. I opened the product on camera and even shared that with Amazon, but still Amazon is supporting the seller. I can see from product page itself that the seller duped many customers from customer testimonials, but Amazon isnt accepting that. I am unable to attach the video due to size constraint.

I ordered redmi note 10s but recieved power bank .. Delivery date is 28 but Amazon sent parcel to different delivery hub . After 3 days of calling customer care. They finally delivered it today on 30 . But the product is different ...

My refund not settle on my account
So i received my rrn nun[protected] on 21.01.2022 but still now refund not credited to my indian bank account so kindly to the need full to help me to get my refund

On 14 March 2022 I ordered a product (redmi 11 prime) and the price of the product was 12499. This is the Order I'd:[protected].On 19 March was the date of initiation of the refund and still my refund has not credited in my account.

I ordered a book 2 months ago but never recieved one . I want refund

Order id[protected]
After returning the exact same product they are still denying the refund.

The pickup guy very well checked, matched the images of the product and then picked it up.

They are still not ready to refund and harassing me for 10 days

I order an SSD called Samsung t7
sir got a product which is ok from outside I got some performance issue and I make a return request on 17 March and the product was picked up on 18 March and I wait for 5 days when I don't get a refund I contact amazon .amazon told me to wait 3 days if the seller not initiated refund then amazon give me the refund and after 3 days I content amazon and they say I send the wrong item.
sir, it can't possible because Amazone verify the product before pickup if the product is wrong then the amazon delivery boy was not picked the product.

Hi Amazon

I have made a purchase via Amazon ( order I'd[protected]

The product was supposed to get delivered by 26th Mar but delivery is getting rescheduled every day.. it was supposed to arrive yesterday but it didn't. The delivery guys are not even trying to reach out to me regarding the order

I spoke to one of the delivery guy and he just picks the call and replies contact customer service and ends the call. Totally unprofessional.considering that the product has already been paid upfront I deserve to get an update on where my product is

Please help as soon as possible as this is going around a week

Order ID: [protected],[protected],[protected]

I have placed the order[protected] (Order amount rs.4999 free shipping) on 21-March-2022, courier partner tell me pickup your order at our warehouse. He is not ready to delivered at address location.

Second Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 25-March-2022. I have faced the very bad experience by amazon logistic partner, because i have purchased health supplement and not received this order. I have raised the complain 4 times on amazon customer care department.

Third Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 27-March-2022. I have called customer care department before the delivered time i have request i purchased the health supplement products so please raised my request on priority based but i am shocking third order i have not received.

I have placed the order[protected] (Order amount rs.4999 free shipping) on 21-March-2022, courier partner tell me pickup your order at our warehouse. He is not ready to delivered at address location.

Second Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 25-March-2022. I have faced the very bad experience by amazon logistic partner, because i have purchased health supplement and not received this order. I have raised the complain 4 times on amazon customer care department.

Third Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 27-March-2022. I have called customer care department before the delivered time i have request i purchased the health supplement products so please raised my request on priority based but i am shocking third order i have not received.

Order id is[protected]. I have ordered this product on 23 rd march and the amount is 5899 rs. Immediately due to a quality issue i have applied for the return and the seller has approved my return i have attached the screenshot of the same. Now amazon pick up logistic is neither giving call and in this way at least amazon customer service had arranged 4 times return pick up. Today it is 28th march yet the product is not picked up. Amazon customer service is giving different excuses and tall promises. Verbally something else and in mail they are mentioning something else. One of the customer service executive said that you can take action. Previously amazon india was much better. Regretting that i have ordered from amazon. Now again purposely they have given 5th time return pick up on 31st march. Am attaching all the screenshots and i have highlighted. Infact amazon have not published my review too about pickup logistic team. Kindly do the needful.

I Placed order of Rs. 89, 990 using ICICI UPI Handle [protected]@icici on 11 March at 10:34 PM.
My order was placed successfully and amount was deducted.
When I check my Mobile after sometime, I received Password Reset SMS which i did not requested but Amazon India reset my password and change my email on behalf of some hacker or insider of amazon employee and My Account was Hacked. the Email in my account was changed by the hacker and as Hacker was not able to change Mobile Number so i received all SMS notifications. My Order number[protected] was Cancelled and the Refund was given in my Amazon Pay Account as vouchers which was misused by hacker as he was having access to my account. I just received SMS for Amazon Pay Reference ID mentioned below: [protected] ₹10000 [protected] ₹10000 [protected] ₹9990 [protected] ₹10000 [protected] ₹10000 [protected] ₹149 [protected] ₹10000

I did not request any refund in Amazon Pay Account and it is big mistake by amazon that they refund the order amount in amazon pay balance and it is fault of Amazon the refund the amount in Amazon pay Account and not in BANK, that was original payment method. If order is cancelled they must refund it in my bank account from where payment was done, then this all issue would not have occurred and my amount would also be refunded safely back but they did it deliberately which i think is role of some inside from amazon as they cannot reset my account details without calling me on my number i.e. [protected] which is registered in the amazon account. I was shocked and immediately called amazon team and have requested amazon many times but they are not helping me. My money is lost and my order also. Now i request strict action against Amazon and refund my money with Interest otherwise I will approach Court for the same. Someone from Amazon Employee is involved in this case as i never requested for Password Change and they changed password, changed email without my concern. My UPI Transaction of Rs. 89, 990 was not refunded back to my source account from where payment was made. If order was cancelled then refund is to be done in my original payment method. I never requested to send refund in my amazon account which was hacked and i was not able to use it. I am still not able to use the account. Kindly help me to get my money back or my ordered product delivered. I never cancelled my order nor i asked for any refund. All was done by hacker which i think is someone insider from amazon india employee.

My wife order New Mobile phone to give gift to me.
She asked to her brother and her brother help him to buy mobile. (they ordered on 25/03/2022)

When I received the parcel on 27/03/[protected]@ 5.55pm. I found (ONE + NORD 6B ram)that the configure is not good hence I request to my wife to replace and buy upgraded product (one plus nord 8GB ram).
But due to amazon policy i can not replace or return item if their is any error of damages.
hence i talked to Customer executive of Amazon help center on 28/03/2022 and made request to replace or return but they not agree on any one of the issue.

Sir there is very short time (with in 24hr of receiving [protected]@ my door step) how can they not accept my returns/replace.
Please help in this issue.

Thanks
Kitesh Panchal
Ahmedabad, Gujarat.
Mob [protected]

This is Srinivasu, I got Amazon delivery boy job offer, I was paid 1000/- rs. for uniform, I was paid money by UPIID:
([protected]@ybl)
Transaction no T2203231906370255152021.
and that fraudster
mobile no ( ±91-[protected]) this number not working from last 6 days, after paid my money, please find him and fanish that guy fraudster name is MIRDODDI NARENDER. Idont know his face and details.

My contact no
[protected]@yahoo.com

I have got wrong product though I have given the amount on COD but product is totally not worth it. As I gave to return it but now I can't return it back. Please help me and I don't want any product in return, I just want my money back. Please look into this matter.

I order a smartwatch from Amazon and when I open it I was shot because the what were missing from it so I ask the company to refund my money but they said they are doing investigation and I have not get a proper solution till now and I am asking for my refund so please help me regarding this my order ID is[protected]

Amount deducted and the refund amount
Not showing in my bank account when i
talk to the customer service of Amazon
they told me that we have given you a
refund reference number so talk to ur
bank's customer service and give this
number they refund it... when i call to my
banks customer service they say that this
number does not mean to them because it
is given by Amazon not by them and they
also said that Amazon haven't refunded
ur amount so contact to them ... i contact
both of them but they refused to solve my
problem what should i do it is so mentally
harrassing plzz solve my problem sir

Hello Dear Amazon Team.
I order all my stuff from Amazon, And I am also happy with Amazon. But for the first time after years of faith or trust, a fraud has happened to me. I have received empty box from Amazon. I ordered a smartwatch and didn't receive it. there is only a charging cable. As at the time of delivery we cannot open the product and check.The product was completely sealed from above like every time but the packaging was open from inside.
I am basically a regular customer of Amazon and prefer to order products from Amazon itself. But if this type of fraud happens with customers then I will have to order from some other shopping site.
Today Amazon is because of the trust and faith of the customers. And I guess you wouldn't want to lose your regular customer.
Dear Amazon either refund me or deliver the product to me.
Order Number:[protected]
Name - Sachin Yadav
Aadhar Number[protected]

Thank You