Amazon India Complaints & Reviews

I have ordered a kurta. But received a wrong product. Tag was there but not attached. And one who came for return pick up was very very rude. Doesn't know how to speak to woman. He didn't pick up nor gave a proper reason. Just spoke to us bluntly and left. Unacceptable behaviour. We are consumers. Not his slave. Take a proper action against him

Date of the Incident :- 01 March 2022

Description:- I ordered a woodland shoes on [ 25 Feb 2022 ] name woodland shoes which is sold by [ Cloudtail india pvt limited ] of [ RS 2690 ]and i have returned the shoes because of its quality issue. Amazon delivery boy has pick return on 09 March2022.

After Amazon initiated my refund they ask me to wait for 5 days and when i didn't recieved the payment after 6 days i have called amazon customer care and asked for my refund that it is not credit to my account yet, but they said that go and check through your bank so i ask for the (reference no.) from them, so they ask me to wait for { 3 days}. After 3 days when i have recieved the (reference no.[protected] I went to the bank to check the reference no. so the bank accountant told me that we cannot check the reference no. because it is generated by Amazon company so i called the Amazon customer services again so they told me that we have credit your amount.
and when i am calling to the Amazon customer care again they told us that they can't help us any more it is your responsibility and your bank's responsibility and it is not our fault.

Dear sir/mam,
My name is Sunil chandra and it is my kind request to please look after the matter and please help for me Amount :- RS 2690 is a huge amount so please refund it in mine Bank Account NO. and if they cannot credit it to my Bank Account NO. so please Refund it to My Amazon Pay Balance.

I scheduled the return for pigeon pressurecooker on 14th April 2022.
But in morning i received a message return pickup failed as package was not ready.

But no any delivery boy visited at my doorstep to pick up the order so without attempting for pick up they put on such comments.This is so disappointing and bad service from your end.

Kindly check the same and take strict action against it.

I have nearly 7k in my Amazon pay balance account . It's huge amount for me to spend on other things especially I am living in a very rural area I can't use pay balance so please kindly allow me to buy non digital orders just to use my pay balance this isn't fair . You have closed my account without any warning or a chance to explain myself and now not allowing me to use my pay balance this is not acceptable please help me

ORDER #[protected]
Return Pickup Tracking ID:
[protected]
return pick-up was scheduled for: tuesday, 12 Apr, 2022, 07:00 - 19:00 The carrier for this pick-up did not contact me & updated the status as return pick up verification failed . Please arrange
reschedule for return pickup & refund my money....

Sir/mam,
Tracking ID[protected] I ordered a Samsung split ac from Amazon india on 4 April 2022 which delhivery was 12 April 2022 but the delhivery delayed 3 days I can't found my package and no response from company.

I have ordered Shure Beta58A Microphone on Amazon on 8th April 2022..And delivery date shown is Wednesday 13th 2022.. Without Any update or Any message of order delivery agent came on 12th evening 8:34pm..i said i didn't even got any message suddenly u came to delivery..i said I'm not in the delivery location..he said i will come tomorrow morning only as i will also get ready for the order to pick up..on wednesday itself i mean today it's almost 11:30am no call from him i only called him back he said he had given that parcel to another one as he will deliver within 45minutes it's almost 4hours i have been waited for him.again called him he said i will ask him once nd i will call you back later..still no call from him..now I'm calling him again but no response from him..I'm fedup with this Amazon service and delivery agent not even correct update and making us to wait for them wholeday ..it's very unfair.. irresponsible of Amazon..i want lodge a complaint against it as other customers should not suffer like this anymore

Hi, My name is Anjali manocha and I am a new customer on amazon.Yesterday I got a empty package at home and My account got suspended.I havent received neither one of the product nor the refund.When I tried calling support team, Very rudely they talked.I request you to kindly solve this issue as soon as possible

I have made payment of Rs. 300 to my society Atulyam Emerald on dtd. 02.04.22 which is failed due to some problem. Now, the same is not credited in my society account or neither revert back in my account after passing of 12 days. So, you are kindly requested to look into the matter and resolve the issue as soon as possible. Thank you very much...

I have bought a new headphone Oneplus Bullets Wireless Z Bass Edition bluetooth in ear earphone with mic (Reverb Red). And I am not able to give you my order id because my account has been closed. You must have registered mobile number of my account +91 [protected]. Ordered from Amazon.in will have to be delivered on 7th March 2022 on Amazon.in. Oneplus Bullets Wireless Z Bass Edition Bluetooth In Ear Earphone with Mic (Bass Blue) Headphone packed in plastic packet and when I asked customer care to replace it, he took the headphone which I got, at first he refused After much talk, he took the headphones with him on 21st March 2022, and now when we talk about giving the money back, he says I gave you the real stuff, this is what I want and he has come to me . This is not my item and they say the original item will be delivered until we return the money.
After that my account has been closed, when I tried to talk to them by mail, they told us that your account will not be opened and they have not returned my money either. You help me sir, he is not taking anything from me.
If you won't open my account then no problem I request you to refund my money.

cheating on me, i get the real thing

Sir, please return my money, I have given you the goods which came from here and it has reached your place.

please give my money back

and help me with this

Sir you help me i just ordered an Apple Watch SE (GPS + Cellular, 44mm) - Space Gray Aluminum Case with Midnight Sport Band - Regular which cost 36, 900 after that amazon put my account on hold. When we tried to contact them, they told us we can't help you, after that they sent me a message from an email whose screen short I sent you, my account was the first order, even after that they held my account and didn't even refund my money
please help me i had ordered by taking this loan i am unable to give you the information of my order because they got hold of my account as soon as i ordered from it
you help me
i have been cheated on
Amazon has forged with me
amazon register no : [protected]
email id :
[protected]@gmail.com
[protected][protected][protected][protected][protected]-----
महाशय आप मेरी मद्दद करे मैं अभी एक आर्डर किया Apple Watch SE (GPS + Cellular, 44mm) - Space Grey Aluminium Case with Midnight Sport Band - Regular जिसका मूल्य ३६, ९०० है उसके बाद ऐमज़ॉन ने मेरे खाते को होल्ड कर दिया. जब हम उन से संपर्क करने की कोशिश की तो उन्होंने हमें बोला हम आपकी मदद नहीं कर सकते है उसके बाद उन्होंने एक ईमेल से मुझे मैसेज जिसका स्क्रीन शार्ट मैं आपको भेजा हु मेरे अकाउंट यह पहला आर्डर था उसके बाबजूद भी उन्होंने मेरा खाता होल्ड कर दिया और मेरा पैसा भी वापस नहीं किया
कृपया आप मेरी मदद करे मैं यह लोन ले कर आर्डर किया था मैं आपको मेरे आर्डर का जानकारी देने में असमर्थ हु क्योकि उससे आर्डर करते ही उन्होंने मेरा खाता होल्ड कर दिया
आप मेरी मदद करे
मेरे साथ धोखा हुआ है
अमेज़न ने मेरे साथ फॉर्ड किया है

I have ordered crocs slipper(3000 rs) and they sent me Aqualite (300 rs) slipper. When I tried to call customer service, again and again they are saying same thing that seller sent the correct product and I am sending back the counterfit product. And they are not listening to me completely and just hand up the phone. I have called many times to customer care service but they are in seller's favour. They kept my slipper as well as 3000 rs with them. I lost my slipper as well as 3000 to Amazon.

Order No:[protected]
Return date: 3 April 2022

I have booked a ticket for KGF 2 for 15th April through amazon pay for Swati Cineplex (Dolby Atmos): Bhubaneshwar for 5.30AM show. the booking was done on9th April 2022. tghe booking ID -W9HWUFE. The ticket price for Diamond category of the particular theatre was Rs.300 . However when I was checking again the price on 12th April the price is now Rs.200. I think we have been charge more than the actual price. Change in price should take place after completing the particular show. Change in price everyday for the same show is against the ethics and rights of a citizen.

I have purchased a curtain from Amazon, I received a different product from what I have ordered, I returned the product I received. Now the company is asking for the product I have ordered originally and has not been received by me. I have returned the product received from their end. Now they are not issuing my refund for the wrong item delivered from their side. The company is at fault and they are harassing me. The amount involved is Rs. 1799.

Just realized that Amazon has been ripping off people and has been running a fraud through their online portal. Few days back (04/04/22) I ordered product from Amazon whose MRP on their site was 499 and after discount I paid 379. On 06/04/22 when I received the product the actual MRP of the product was just 199. As per the consumer law in India no product can be sold above the MRP. I request everybody to be very careful while buying product from Amazon. I also raised a complaint with their customer service but there has been complete silence

I hope some will reply and give clarification on this injustice to Indian consumer. I request the Indian government to audit these portals and protect them from such fraud

It’s a shame that grand like Amazon is involved in such loot.

Amazon pay account not working properly money sending options not working properly

I made a purchase from Amazon on 13 Feb 2022 but the order was not delivered to me. I requested refund and Amazon say they have initiated it on 20 Feb 2022 . I still haven't gotten the money in my account and I did everything what they told me to. Go to bank, file a charge dispute form everything but still nothing. All they provided was refund reference number #[protected]
And nothing else.now they are not even helping.

I have been trying to return the product from past one week and the request is being canceled. I have tried to return it three times already and there is no update from the Amazon side.

I had ordered Cello Multi Kadai and returned it. I got the message from amazon for pick-up date and i handed it over to the person who came for pick up after confirming it. After sometime the update showed that the pick-up was cancelled. I have been calling the customer service and they say that they cant track the details because of which i havn't got my refund yet. It's been a month now. I contacted the escalation team. They refused to help me. It's a torture to the customer.

I placed an order like any order time on Amazon and then realized I did not want the product anymore. Order was yet to be dispatched, and was successfully cancelled via Amazon App.
However, order was still delivered and left with the Security guard, no phone call, no OTP.
On trying to contact cust care for returns, I am being told that the order is not returnable and that I should have rejected the delivery.
This is outright cheating when you pay in advance, if I had marked this as COD, this problem would not have come up.
It's just such a blatant violation of consumer trust.