Amazon India Complaints & Reviews

Hi,
I returned a product 6 months ago but still I have not yet received the refund for the item.

I have called the customer care many times and every time they are saying it will be refunded in 3 days but still have not yet received the refund from more then 3 months.

I felt helpless as Amazon is not refunding the amount and there is no other way I can claim that. I have asked the customer care to raise a complaint and provide me with the ticket id but it looks like there is no provision at Amazon. I have been calling the Amazon customer care for more than 6 months but no result.

Name: Alok Kumar Nath
Mobile# [protected]

Order Id[protected]

Thanks,
Alok

Ordered a Ajanta clock from vendor by name ETRADE MARKETING PRIVATE LIMITED who is Amazon Fulfilled ON 25th January 2022 order number
[protected] ) which is delivered on 28th, January, 2022 as damaged then a replacement was placed and delivered on 30th, January, 2022 order number[protected] .
Since the clock was good we ordered another on 4th, February, 2022 order number :[protected] from same vendor ETRADE MARKETING PRIVATE LIMITED again received as damaged then again placed a replacement and received on 9th, February, 2022 this time the delivery executive was very rude and he was shouting at me saying the product being returned is old one and duplicate and not the one he delivered for which i politely said compare the manufacture date, model and batch number for which he rejected and was more rude and threatened saying we will not deliver the goods next time and also he said i will see nobody else also will not deliver the goods we contacted Amazon on this and they were very casual and didn't provide any complaint number or email saying we initiated a inquiry and action would be taken. This conformed that Amazon engages unruly vagabonds as delivery agents ..

Hi

I have made the payment of 8183.30 of my paylater account, then I received a SMS ECS was presented.
I don't understand why Amazon is letting this happen!

Dear Sir,

My name is anbuselvan from tamilnadu searching for parttime job which when i am in free time can earn extra income to run my family. I got a message from Amazon as you earn daily from 150 to 2000 which as per task performance. So, it will be a genuine company and started chatting through whattsup. first they told to pay 200 for 2 task and completed and received the payment. Next day they told pay 500 for 5 task and completed task and that payment also received. While 4th day told to pay 1000 for 7 task. after completing first 3 task and started to pay extra 5000 and then only you can go to next task, after each and every time recharging the payment and finish the task and completing task and while finished the task asked them through message they are saying finish the task and pay the payment Rs.32300/- and then only unfreeze the task till today i am not able to contact them or withdrawal amount. So, please take necessary action at the earliest to solve the issue.
Thanks & Regards

Anbuselvan.M
[protected]

Order #[protected]

I have been defrauded by Amazon delivery agent and it's customer service.

I had ordered an earphone that was not good, I created a return for it. Initially delivery agent did not come. I complained at customer care and after that delivery agent picked up my item on 16th.

I called the customer service 10 days later and they asked me to wait for 2 more days. I last called them on 28th Jan 2022.

They informed that item was not picked up. When I sent the confirmation of the puck up. Then they changed the subject and told me that they have received fraud item.

I don't have my item or the money that was paid to Amazon.

I have been cheated by Amazon and delivery agent.

Attaching the order details and pick up confirmation for your reference

I make a UPI transaction rupees 1300 on 29 December 2021 and it is still pending. Refrence nu[protected] and I want it refund immediately because amount debited from my account.

I had placed my order on 17/01/2022 from Regd Mobile No. [protected] for IFFALCON Television and paid Rs.28, 990 via debit card.
And i cancelled my order on 18/01/2022 for size issue and the same was cancelled and my refund was initiated but still i haven't received the same till date 08/02/2022.
I tried to reach your customer care team they are just telling me to wait for more 5 days everytime i call them. They told me my refund is initiated but the refund reference number is not generated and I don think it take this much time to generate refund reference number.
I also raised this issue on twitter but there also your social media team is not responding on my tweets. Its been more than 20 days, this is how you cheat people by holding their hard earned money, i didn't knew this is what you do to your customer. It was my 2nd order with Amazon and it is my worst experience ever.
Infact I'm suggesting people not to use Amazon.
Tell me when i will receive my refund or else i will be left with no option but to file an FIR against you for cheating and fraud case for stealing money. This will lead to legal case also against you.
So try to close this matter as soon as possible.

Dear sir,
I ordered my phone by Amazon Republic Day sale. I received the defected phone. I replaced it but received the used phone second time. Hence I asked for my refund.
The phone was returned on 3/2/22. Its been 6 days but I am still waiting for my refund.
Its a huge amount of Rs. 34, 990.
Please refund my amount immediately as I have other expanses to do.
Here are my details.

Name - Ajay Kaushik
Email - [protected]@gmail.com
Order#[protected]
Product - Samsung Galaxy S20 FE 5G

Please find the screenshot attached

I shall be thankful for my immediate refund.

I have ordered an item on 4 feb and it was having scratches on screen and sound issue and even after complaint they have not returned it till now.
Kindly escalate this and ask them to return because their executives are asking me to send screen shot again and again which i have already done and not returning it.

I bought Apple Airpods Pro on 6th February, 2022 and they provided a invoice /warranty Pslip with wrong serial number which doesn't .match with product serial number and hence the product doesn't come under warranty. When contacted to resolve the issue they are giving fake dates to give a new invoice and also they are denying to provide replacement. Support executive was harassing me by asking for written documentation on whether the apple...

Kdm varani m8 earphone which mrp is 299 or they charged me 319 plus delivery charges.

So i have ordered this product on 20th January which is i got on 25th January that product was defective never worked. So i have placed return request but nobody came to pickup my order nor i got refund till date 6 feb.
So i have called them multiple times but everytime they said that pick up guy will come in next 2 3 days

I bought a product on amazon and the offer was to get 150 rupees cashback for minimum purchase of 300 rupees from amazon. The price of product which I bought was 635 rupees but I have received only 59.4 rupees of cashback till now. I order that product on 12 January 2022 and today is 6th February. I have contacted them many times but they ask me to wait and have not credited cashback till now.

Am ordered a book of NDA preparations of Rs.799 by Amazon at date of 19 January 2022, ( order id 408 -[protected] ) but after cancellation of my order refund didn't credit to my account .reference referral number[protected].

Refund didn't credit by Amazon in my account .RRN[protected].

I have returned Samsung m12 mobile phone in the month of January..still no one is coming to pick up the product..I have raised complaint more than 4 times bt it is not solved..I will buy new mobile only after returning of this mobile.. I just want to know when will the pick up person come and pick up the moblie phone…tracking no:[protected]

I ordered Television from Amazon on 17/01/22 for Rs.28, 990 and i cancelled my order on 18/01/22 and i received Rs.54 on 18/01/22 on my amazon pay account which i paid from there and rest amount Rs.28, 936 i paid via debit card and i have not received that amount till date 05/02/22. I tried to contact their customer care but they are also not able to help me. I also raised this issue on twitter but now there also they stopped replying my tweets. I asked them for Refund Reference Number they are also not providing me the same. Everytime they tell me to wait for more 3 days or 5 days. Please help me out in this.

ORDER #[protected]
two to three times connect with amazon customer care still no one come to pick up damaged order. kindly arrange to pick up the order.

I purchased a from Amazon and make payment from dhani one freedom card but that time payment was declined it is already one month completed Amazon customer service are saying that they didn't recieved amount but when I went to dhani indiabulls office they provided me the transaction statement and it was successful but we are not getting refund transaction date 28/13/2021. and the amount is 908., . My contact number [protected]. Pls resolve its already been a month. Order I'd is [protected]. Account is in name of Arshad Ahmed
Pls resolve this problem

I ordered panasonic automatic rice cooker in Amazon online shopping on 6November2021 . And they gave delivery date for that product on 6December2021.In that date I will not get any product from Amazon. So I called Amazon customer care for this delivery problem they not responding properly to my call. So this problem happening for about 3 month still I will not get my product which I ordered from amazon. So please solve my problem as soon as possible. I want my refund for this product. Thank you