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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 123

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D
Dev Adhikari
Mar 20, 2022
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I ordered an intel processor. They send me only fan, but not processor. I return the product they take from me at morning. At night, I log in to my Amazon account it's showing that your account has suspended.
Order id[protected]
I did not want my amzon account back. But I want my refund.
Amazon India customer support has been notified about the posted complaint.
Pathetic customer service. I also am facing a similar problem with Amazon. They don't value their customer at all-
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    sachinjindal1981
    Mar 19, 2022
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    Dear Sir,
    I have pay electric bill. 797 but not received cash back till date .
    I have already complain about this
    Problem not resolved.please help me.
    Amazon India customer support has been notified about the posted complaint.
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      M
      Monsoon7
      Mar 19, 2022
      Resolved
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      Resolved

      I purchased a laptop worth 67k three days ago and today the price of the same reduced at 64990 INR at Amazon website. Although the price is as before ( 67k) at the brand website and other e-commerce sites. I contacted their customer care and they're not ready to provide me a return so that I can order the product again at current price. Also they don't want me to provide the balance as refund. It's really disheartening as I purchased it within less than a week. I understand prices may vary and go up and down, but one should also consider the time-frame duration. This makes me to never purchase any electronics item from Amazon in future.
      Mar 20, 2022
      Complaint marked as Resolved 
      Amazon India customer support has been notified about the posted complaint.
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        U
        uttamdas1966
        from Delhi, Delhi
        Mar 19, 2022
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        I was tried to add a International gift card of 5 dollar but they msg varification failed and asking give statement but I told just delete card because, my original payment method is ICICI Amazon credit card issued by you and many other Indian credit card/ UPI, I used as a payment method. But they msg we decide to clsoe your account and no further comunication.
        And I wrote the below matter from my registered email and from other email also but no reply till now. From grevience cell reply to my other mail we give reply from only from registered email id.
        1.How I can reach to you through my registered ([protected]@rediffmail.com) mail Id, as many times I have mailed from that but you are not responding in my registered mail.
        2. And amazon [protected] account is on hold so I can not login also, so cant chat online .
        3. Many times I have talked to your customer care and every time they told within 24hrs to 48 hrs team will contact you, but nobody contacting for last 10
        days..
        4.I cant understand the problem of account to hold as it is a long run genuine account with prime membership and good relation wth you.
        5. My ICICI amazon pay linked credit card rewards points always credited to this account.
        6. I am sending some attachments of screen shot of mail I have sent to your team from my Registered mail ID [protected]@rediffmail.com for your
        reference.But no reply.
        Hope you have understand the serious problem and I believe you can resolve the problem.
        Please give me the way I can open my account and use my Amazon Pay balance of Rs 12000 (Approx). सादर धन्यवाद / Thanks & Regards
        Uttam Kumar Das
        [protected]
        Amazon India customer support has been notified about the posted complaint.
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          Parth15452
          Mar 19, 2022
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          I ordered a shoe on 7 February 2022, name of the shoe is Skechers Men's D'lux Walker-Pensive Sneaker for rs 2805 /- which I did not like so I placed for refund. The refund was initiated on 11 Feb 2022. amazon guideline says it will be received in bank account by 14 - 16 February but did not received in my account. Amazon customer said that go to the bank with the reference number " The Refund Reference Number for the transaction is[protected]." So i went to the bank and refused to do anything with reference number also said we dont have any system which can check this reference number so i went and after again and again talking with amazon support. I again went to bank with a complaint but the bank manager said i wont accept this complaint because the problem is from the amazon and clearly said no. I would request for my refund in my bank account .

          sincerely yours,
          parth verma
          [protected]
          Amazon India customer support has been notified about the posted complaint.
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            K
            Kumar bike rider
            Mar 18, 2022
            Resolved
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            Resolved

            Hi, my name is Kumar and lately i found out that when i ordered some things from amazon, sometimes i would get a different products other than the one i purchased.

            Can you please fix this problem.
            Mar 18, 2022
            Complaint marked as Resolved 
            Its okay, there was no problem it guess it was due to many busy things amazon had.
            Amazon India customer support has been notified about the posted complaint.
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              M
              Manishuttar
              Mar 17, 2022
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              Largest comapny Amazon done 3 lakh fraud with me. My orders worth 3 lakh are on hold and they are not answering anything. They said to contact by registered email id but i registered only with my mobile number
              Mobile number : [protected]
              Name : manish kumar
              Amazon India customer support has been notified about the posted complaint.
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                Manishuttar
                Mar 17, 2022
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                Amazon done 3 lakh fraud with me. My orders worth 3 lakh are on hold and they are not answering anything. They said to contact by registered email id but i registered only with my mobile number
                Mobile number : [protected]
                Name : manish kumar
                Amazon India customer support has been notified about the posted complaint.
                Mar 17, 2022
                Updated by Manishuttar
                By mistake, correct mobile number registered is [protected]
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                  I
                  Imnitinj1
                  Mar 16, 2022
                  Resolved
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                  Resolved

                  I booked a train ticket on 8 march 2022
                  order id:[protected]
                  transaction was failed and its been 9 days but refund not credited, i complaint about this many times but customer service provider have no knowledge about it they keep telling to wait more 2-3 days today one of service provider told me that refund amount reflected to your bank, contact to your bank, thats the false information they giving to their customer because i paid through amazon pay balance and upi, they dont have any idea what to do.
                  Mar 17, 2022
                  Complaint marked as Resolved 
                  After posting here Amazon's response was quick they refunded my dedicated amount I got my amount in amazon pay balance. the company didn't emailed called or messaged me, i got email that amazon added a gift card in your pay balance then i checked Amazon's transaction history it shows that rest of amount will be credit on 22 march in my bank account. A big thanks to consumer complaints
                  Amazon India customer support has been notified about the posted complaint.
                  After posting here Amazon's response was quick they refunded my dedicated amount I got my amount in amazon pay balance and got notification that rest of amount will be credit on 22 march in my bank account. A big thanks to consumer complaints
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                    N
                    Nikhil9470
                    Mar 16, 2022
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                    Address: Banglore
                    Website: Amazon.on

                    Dear Sir i have order luminous battery on[protected] and then same my account was closed and cancel my order and process my refund but 10 days go but my refund not credited to my bank account so please help me and provide me resolution and provide me refund reference no mail to contact bank
                    My account details
                    Name-Nikhil Kumar
                    Mob-[protected]
                    Adress-Motipur, bihar, pin-843127
                    Order product name-Luminous battery
                    Seller -Electric cart
                    Orderno[protected]
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Ankit_chauhan21
                      from Shahjahanpur, Uttar Pradesh
                      Mar 16, 2022
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                      Address: Amazon Bhim UPI

                      Sir my Amazon UPI I'd is [protected]@apl I did Two Transection on 28 feb. And both are failed but Money debited from my account. One of them refunded worth of 239 but One remaining. Please solve this problem as soon as possible 😔 🙏
                      Amazon India customer support has been notified about the posted complaint.
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                        Hamid Janta
                        Mar 16, 2022
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                        I ordered redmi note 11 with exchange and its not verified due to fault of delivery man. He didn’t know the right procedure And it get cancelled. I called the customer service and they told that your product will not cancel and another delivery guy will came tomorrow to verify the exchange one. But when i open my order it get cancelled and all my offer and coupon gone waste. Please help to resolve my problem and replace the same product with same offers
                        Amazon India customer support has been notified about the posted complaint.
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                          M
                          Meena Goel
                          Mar 16, 2022
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                          Hi, I had tried to add money to my Amazon wallet through UPI, but the payment was declined. However, the money has been debited from my bank account. I have contacted both Amazon and HDFC customer care but no one is giving an appropriate reply.

                          Kindly help me to get my money back.

                          Customer Name- Meena Goel
                          Date of the transaction- Feb 23, 2022
                          Transaction/Order id on Amazon Pay[protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            N
                            Naveen Kumar Azhagesan
                            Mar 16, 2022
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                            Regarding i will pay TATA sky Rs-300 but not receive my TATA sky account

                            Hi, i am Naveen Kumar from Cuddalore in Tamil Nadu, 12.03.2022 Time 12:52pm i Am recharge to My Tata sky dish recharge 300 Rs, I am using UPI in Amazon UPI, in My bank account amount debit 300 RS, but but not receive
                            I conduct Amazon UPI customer service people his diverted to TATA sky, Tata sky to divert to Amazon UPI,
                            What to do, 🥺 customer now confusion,
                            Both are created, not support customer, only earning money 🤑, his Amazon UPI customer service people his speek too much bad, activity, rude speek, fake UPI is Amazon UPI, hello public please don't use Amazon UPI, his One number India cheeter

                            Amazon Tata sky dish UPI Paying ID - billdeskbqr.[protected]@hdfcbank

                            Bank reference id[protected]

                            I need refund My amount 300 RS

                            Please friends this message share to social media on Facebook, instgram, YouTube, tweeter, news media also,
                            Amazon India customer support has been notified about the posted complaint.
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                              N
                              Nikhil9470
                              Mar 16, 2022
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                              Address: Amazon.in

                              Dear Sir i have order luminous battery , but same[protected] my account was close by Amazon and refund my balance but my refund is not credited into my account, my account has not any emai register and I also i am unable to login my account so I also not provide you order no

                              I provide you account details so please verify my account details and help me immediately and provide me resolution with refund refrences no

                              My account details

                              Name-Nikhil Kumar

                              Mob-[protected]

                              Adress-Motipur, bihar, pin-843127

                              Order product name-Luminous battery

                              Seller -Electric cart

                              Please think like a customer and help me with resolution
                              Amazon India customer support has been notified about the posted complaint.
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                                M
                                Mahimsinghrajput
                                Mar 15, 2022
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                                Address: Noida sector-45 sadarpur calony gali no-2

                                Please refund my money because I found week product poor product
                                Amazon India customer support has been notified about the posted complaint.
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                                  Naveen Shanigaram
                                  Mar 15, 2022
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                                  Address: Financial District, Nanakramguda, Paayilis Rd, Gachibowli, Nanakaramguda, Telangana 500032

                                  I ordered from that date Feb 27th 2022. amazon website that product name " Simran Handicrafts Wooden Serving & Cooking Spoons Wood brown "
                                  Still not received product. when i called amazon customer care they are telling that is third party seller i dont know tracking details so contact only DTDC courier so what please take the action Amazon & DTDC. i am waiting for that product since almost 20 days, still not delivered product.
                                  i am facing issues from amazon.

                                  My Details:
                                  Naveen Shanigaram
                                  [protected]
                                  Amazon order Id : Order#[protected]
                                  Amazon India customer support has been notified about the posted complaint.
                                  Mar 15, 2022
                                  Updated by Naveen Shanigaram
                                  I ordered from that date Feb 27th 2022. amazon website that product name " Simran Handicrafts Wooden Serving & Cooking Spoons Wood brown "
                                  Still not received product. when i called amazon customer care they are telling that is third party seller i dont know tracking details so contact only DTDC courier so what please take the action Amazon & DTDC. i am waiting for that product since almost 20 days, still not delivered product.
                                  i am facing issues from amazon.

                                  I need refund the money with products

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                                    manojamanvani
                                    from Bareilly, Uttar Pradesh
                                    Mar 15, 2022
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                                    Address: amazon india

                                    3rd class customer care services, payment deduct from my account, but amazon india decline the payment wide order no #[protected].
                                    Any mail id not mention in website, 3rd class chatting services.please find attached screen shot
                                    Mk walia
                                    #[protected]
                                    Amazon India customer support has been notified about the posted complaint.
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                                      MohitAD_15
                                      Mar 15, 2022
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                                      Name - Mohit Anil Kumar
                                      Order Id[protected]
                                      Acc No - [protected]
                                      Refund Ref No[protected]

                                      I Purchased Hair Oil from Amazon on March 09 Wednesday with a Total Amount of Rs 150 and due to some reason I cancelled my order, and asked to refund my amount onto my bank account, On Saturday 12 March I received a mail from Amazon that they refunded my Amount and it should be reflected onto my bank account by now, But still uptil today Tuesday 15 March, I haven't received my refund yet, when I contacted Amazon they asked me to fill Charge Dispute Form of Indian Bank . I Urge you to look into my issue and provide refund as soon as possible .
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Z
                                        Zahid Bahreinwala
                                        Mar 15, 2022
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                                        Amazon India order number
                                        [protected]

                                        This order was for 2 boxes motion sensor lights
                                        when i opened the box after courier left sealed parcel there was only one box of 3 pieces
                                        I did complain to Amazon India for redressal and they sent me a letter stating that by 11 th march they will reply.

                                        Nothing has come in the mail or from the dealer,
                                        Amazon India customer support has been notified about the posted complaint.
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