Amazon India Complaints & Reviews

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Dear Team,
i had purchased a saree from amazon.com on 05-sep-21 and the same was returned on 8th sep 2021 but till now i have not received the refund amount of 1999/-INR
when i called amazon customer care service they said the refund is already done and kindly check with your bank

Kindly help ! '

Order No[protected]
Product Saree- Varkala Silk Sarees
Returned on 08-sep-2021
Refund initiated -15-sep-21
Reference number - SJDXMW5T0000KSGLUDG6

Account number [protected]
Phone : [protected]

Thanks & Regards '
Divyashree HA

I have cancel the item but the amazon customer locked my account

My credit card not refund amount to order id[protected] and RRN is 497869 please track this refund order and provide result as soon as possible.

Dear sir, I have been scammed yesterday at the name of online trading.And they scammed me of 15000 rupees.Firstly they asked me to do a trade of 2800 to give me the amount that they told me i will recieve when i will do transaction of 2800 but they again demand amount of 12000 and i was told thatvi will recieve my money only if i pay them 12000 but when i paid them this money they again demanded money of amount 10000 and when i refused to give it and told them tham i am gonna tell Police the whole thing they blocked me.I request to look into the matter and help me please sir.I would be thankful to you.

Hi i am interested money lot off
This company is fake
Chith with me
Company name is mall rebate
Name is shaukkatathali ks
Lady
Online furad contact number is
[protected]

I have ordered 2 American tourister Polyester 69cm Navy Softside Suitcase.
I have received one with tracking number[protected].
My other parcel with tracking number[protected] which contains 2 items and supposed to be a big parcel didn't have suitcase in it. I have received confirmation from your delivery team also that order with tracking number[protected] was a very small parcel and suitcase can't come in that size of packaging.
While initial conversation Amazon team has told for refund but we told that we want product only.

Now Amazon Team is telling that the package is delivered.
And I did not received that product, which is already proved by delivery team.
Now Amazon is not listening to me anything.
And they have no answer to my questions.
Guys please be carefull, as I have lost ₹ 3000 against this order.
And Amazon team is telling me that they do not want to listen anything and they toldme that I am forcing them to drop the call.
I want to convey this message to all, so that you all will be alert while ordering on Amazon.
Order I’d :[protected]
Email I’d :- [protected]@gmail.com

I ordered an item from Amazon .. received it and we are not happy and satisfied with that item so we returned it .. Amazon has refund the amount ( 2, 612 ) to our bank account.. but we have not received our amount to our bank account..

Amazon has gaven us an Amount transaction ID[protected]

Please do slove this problem and credit the amount to our bank account as much as early as possible

Respectable Sir/Madam,

I, Khundrakpam Prasuram Singh from Manipur, now living at Delhi, mahipalpur Bypass Road, near CIS[censored]NIT GBS COMPLEX 's a rent house with family, (HNO-1196, Room no-102, MHP-1341, mahipalpur, new DELHI-110037)tried a Amazon part time job through a massage recieved from [protected] staff of mall located at: 3C, Supreme Chambers 12 13, Veera Desai Road, Industrial Zone, Andheri West, Mumbai,...

Recebi uma mensagem de uma mulher com o site pra me cadastrar na plataforma e ganhar dinheiro recebendo comissões por pagar por produtos. Sendo assim pegando o valor mais a comissão. No começo deu tudo certo mais quando o valor dos produtos aumentou eu não pude mais pagar e não posso sacar meu dinheiro da plataforma. E lá diz que os produtos ficam na aba congelados até que se pague o valor de todos para que assim possa liberar o valor gasto mais a comissão. E é aí que eu me encontro. Me ajudem!!

Hi Sir,

I ordered LG 108 cm (43 inches) 4K Ultra HD Smart LED TV 43UP7500PTZ (Rocky Black) (2021 Model) on 21st Oct 2021 . It was supposed to be deliver on 27th Oct,

on 28 Oct they updated the status that package in cancelled and we are returning item to seller.

on 30th Oct then they updated status that item is delivered though we dint get any delivery.

Since then I am chasing them for refund and they are just saying that, we are investigating. Today they messaged me that product is delivered

On Nov 6th, thay delivery boy came with product, but we refused, because we dont know condition of product and as per their policy within 10 days you can return/replace. so if we received there was only 1 day left and we can not return

Please help, it cost me 37K and now `i am chasing

Hi Amazon team

“Amazon great Indian festival scam 2021”
#How to save yourself from the scam # Bangalore

Here’s my issue

I have ordered 2 AirPods
One was AirPods 2 and another one is AirPods pro as a birthday gift.

I have received both the products, AirPods 2 was in good condition

Airpods pro had the issue,
Amazon packaging was not great,
When we opened the product the seal of the box was broken,
The wire packaging seal inside the case was open, not sealed properly.
We thought it might be fake or may have some defects

We called the customer service team, they connected us with the concerned
Explained the issue, they told us to return the product

We uploaded all the pictures they verified with the bill and all the other details and initiated the return and said the money will get credited in 7 days.

Oct 21 delivery guy comes to pick up the product, verify things and check all the accessories and take the product.

The Return process in the app said - Picked up and on the way back

After 6 days we saw our refund process is not moving it’s been more than 5 days,

We called the team, they said they will rise to the concerned team and disconnected the call

On 29th we again called they said we have raised it to the concerned team toinvestigate

Just a disclaimer it took 6 hrs overall to connect and talk and explain the issue again and again to 9 customer service representatives till now and their so-called concerned team

On 31st we again called, they said you have sent us a fake product,
We cant refund.

These guys haven’t received the item, as in it was showing Picked up and on the way back.

We explained we have received a tampered product, without a proper seal and all that’s what our issue was to return the product

The packaging was open, the seal was open
We have raised this issue to you
We have returned the product as per amazon policy with all bills and accessories
Your team confirmed, we uploaded the pictures, your team verified and initiated the return
The team verified and the delivery guy verified and after 10 days you are telling that
the rude escalation team have disconnected the call saying “Thank you for calling amazon”

It took another harassment of hours to explain 2 more people to get back to the concerned team.

They said some other concern team will call back we haven’t received any call back till 8 oct

Tried calling customer service the wait time being very high,
Still, I manage to connect with 2 representatives, they kept my call on hold and after 1 min it got disconnected. Just imagine the kind of mental harassment, and the number of hours I have spent to explain the issue again and again

Today, 9 th Oct sat for 2 hours explained the issue again and again to 3 customer representative
Got on a call with some some rude head of the team, didn’t even listen to my issue, said you guys have returned fake product cant help and disconnected the call
For which I was on call for 45 mins waiting to connect with the best person

The best part of my whole journey of harassment

Amazon did not receive my product, they must have lost it in transit or stolen or their delivery guy would have tampered with the product as in the app it shows picked up on the way they have not received the item for last 20 days

If it was a fake product, there was no communication from the amazon side,
Nor they have returned the product to me which should have happened within 3 days
No message, email, app notification etc.
Nothing zero.
For 12 days I was kept blank about the situation.

Today i cant trust amazon, with returns, we receive fake tampered products, we get harassed with wait time and calls, we get no information for 12 days we get blamed for returning fake products, we as customers become losers.

My request to people in the amazon senior leadership team, customer support, ops team etc. seeing this, don’t harass the customer, please help them don’t blame for the mistakes you do.

I am raising this issue after 20 days of mental torture which I have faced, don’t force me to move to a court or a consumer forum. I need my money back 18999.
Don’t force me to sue you for the mental torture I have faced and I can’t let this happen to customers of India so that you take away our hard-earned money and put blame on them for the mistakes you do with your delivery guys, and logistics & transportation.

You guys have already destroyed the birthday present, now my mental health. Please help me now, I don’t have the power to leave all my work again and again explain issues to multiple people and wait for hours on calls.

I just need my money back that's it. Its my hard-earned money. There are lot of people getting fake products, please check your seller as well. See the reviews recently people have posted. I can relate to that.

I am attaching all the proofs and records to this drive
Added my bill,
Picture of the seal broken product, which were uploaded to the team before pickup
Order id[protected]
Pickup id[protected]
Current Refund status - Picked up on way, still not received

Hello Sir / Madam,
my order number is[protected](ben martin jeans pant and GigglePulm baby boy dress)
My name is - Shivraj L. Mone
My Registration/mobile Number - [protected]
I have been e-mailing and calling this company for the last 1 month but they have not given my refund and they do not say exactly when they will give it, just wait 3 to 5 days your case has been registered and your refund is assured, And calls or e-mails are not answered properly, and my account is now closed. Can't buy anything out of it ... with that company
Speaking on the phone, he says we can't help you. We give you an e-mail to tell them if you have any problem, but for last 1 month I have been e-mailing them but I have not received any help from them ...

Amazon refund my money amount rs1069 but still not credit in my account.

RRN:TRLUC9WL0000KTOSJVE0

Amazon order no. #[protected], placed on 28 March 2021, Crompton cooler. Mail 1/4/21 shows dispatched, Sold by: PiyshStore. Rukhsana talked on 16/4/21 that delay is due to LOCKDOWN. PiyushStore replied on 18/6/21 that our account is suspended 2 months back so unable to help you, contact Amazon.
Contact option on customer service page of Amazon rejecting calls by stating unable to find your order. Reem replied on 23/6/21 to contact amazon.in site. Sethu Soss replied on 25/6/2021 that he is setting special team to settle the matter..But there is no further progress.. Raksha replied on 5/7/21 to send mail from Registered email id. Mail sent on2/7/21 from Registered email id replied unable to deliver massage even after multiple retries. Same message again on July 3, 4 and 5 also. It appears that email is also blocked. I am watching wonderful things in amazon for the first time.
If you find it difficult to deliver my order, I will be happy if you refund the amount. From Narayan Zende, Mobile no [protected].

Refund reference number :- 276995.

I have purchased a product on 27th oct but I have cancelled that product where my amount was got debited .

from that day I am struggling to get my refund amount back .

I ordered treadmill from Amazon on 31 oct 2021 and it was delivered to me on 3 rd of nov 2021 the order was cash on delivery I paid through cash all went well till this but after the product was delivered it’s been six days I have not received any installation however the product when I ordered was told that the installation will be done and the concerned branch will contact me within 48 hours of delivery I have tried to contact Amazon regarding this and they are just giving me multiple numbers of the brand, When I tried to contact them they just simply said that it’s not their product, I will attach all the required documents invoice copy and conversation please help me out For further details please contact me on [protected]

I had ordered a noise watch of 1999but till now I have'nt got my money back but Amazon is telling that they had refunded it but money is not reflecting inyour bank account they had already generated transaction I'd I had call your customers servitbut no one is responding

Hi, In September I bought a mattress from Amazon India. Due to some reasons, I returned the item. 4 days passed and no refund was initiated. I then called up the buyer and they told me that they have initiated the refund and it will take 5-8 business days to reflect in my account.

Now, it has been like 1 and a half months approx and I still haven't received the refund, that is, ₹6, 140. I also called amazon many times to seek help and then they said it has been marked complete in their data and also the money has been deducted from their account. They told me, my bank PNB must be facing some issues, they even provided me a reference number and told me to tell my bank to track it.

I went to my bank 5-6 times and asked them for the same, but they said they could not help me. It is amazon that can solve this issue. Finally, amazon told me to fill a charge dispute form, so that both the parties work together on this issue, but I could not find the form.

So here I am. Please reach out to me regarding this concern.

I booked flight ticket from Amazon using icici credit card on 10th oct. There was 14% cashback offer (9% max rupee 999 + 3% unlimited cashback + 2% unlimited reward point will be credited monthly). After few days I found that i did not receive cashback. After following multiple time with amazon customer service they agreed to pay but they paid only 3% amount. So again I called customer care and they agreed to pay remaining amount but I have not received yet. Everytime they says your remaining amount will be credited within 3 to 5 business working day but these all are false commitments. I called again amazon customer care and now they said if I provide offer snapshot then only we can proceed further. I have seen such company first time ever which ask offer snapshot from customer. Now I started tweets but Amazon social media also keep asking offer snapshot. I provided all the detail including offer snapshot but now they said we provided all cashback and they stopped responding my email and tweet.
This is very simple issue. I provided all the proofs then also they did not provide cashback.
We know Amazon is number one company for online shopping but it has very poor customer service and uneducated employees.