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Amazon India Complaints & Reviews

1
Updated: May 11, 2026
Complaints 20358
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1485
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Amazon India reviews & complaints page 152

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A
Artindam Chakraborty
from Kolkata, West Bengal
Nov 23, 2021
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Address: Arindam Chakraborty 3012 Ranjdanga Main Road KOLKATA, WEST BENGAL 700107
Website: www.amazon.in/progress-tracker/package/ref=pe_24967711_587055801_302_E_DDE?_encoding=UTF8&from=gp&itemId=&orderId=407-5594321-6709161&packageIndex=0&shipmentId=35610679603302

I ordered an Item in Amazon and today while delivery boy attened to deliver the Item he denied to deliver the same inspite I provide the PAN and Aadhar details, as our office denied to submit the Ruber stamp because it was an personal order not an official order.
Amazon India customer support has been notified about the posted complaint.
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    M
    mehfuz farooqui
    from Mumbai, Maharashtra
    Nov 23, 2021
    Resolved
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    I am staying in poonam complex 2 E1 F1 CHS LTD society Mira road, Thane, Maharashtra where we have few connections. This Sunday guy name Deepak [protected] promise to connect new connection for me on 21st nov or max by 22nd. Today 23rd he rest assured me to complete the new connection process. But now Mangesh [protected] another guy is telling it will take 2 or more days as no free port is available. Kindly take action against this false committment.
    Nov 23, 2021
    Complaint marked as Resolved 
    Finally it has been resolved. Thanks to mangesh
    Amazon India customer support has been notified about the posted complaint.
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      P
      Poornima Athreya
      from Chennai, Tamil Nadu
      Nov 23, 2021
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      On 14 November i paid 4, 597 & ordered 3 sets of curtains from Urban Spaces via Amazon India site.
      The curtains were mismatched in addition to having the Urban spaces logo garishly printed on the front side of the curtain all across.
      I raised a return request on the day of delivery. I also escalated to an amazon executive yesterday.
      The curtains are yet to be picked up and i have not been given a refund so far.

      This is an unfair practice. Since neither the return request to the company nor the escalation to an amazon executive has been honoured i am left with no option but to raise it on the consumer Complaints board.

      I hope they will collect their curtains and refund the money to me.
      Amazon India customer support has been notified about the posted complaint.
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        S
        Samuel jindal
        Nov 22, 2021
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        Amazon has sent the refund but till now refund is not received by us. Refund reference number[protected].
        Amazon India customer support has been notified about the posted complaint.
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          N
          Nirmal Singh NAWADA
          Nov 22, 2021
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          Dear sir
          01/11/2021 and time is 7:58 still date 3400 pending show my money I made many complaints to the company and also made phone calls.He took 10 days time a week.He said, problem in your bankI also complained in the bank, the bankers said, the balance was cut from our side.You can contact on your own Amazon.I have also called the customer care of all the companies.Right now it's only about I added my hand.Amazon people.He stuck my balance in his UPI
          Right now he is not doing any solution for me.I request you to get my money.
          Amazon India customer support has been notified about the posted complaint.
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            S
            Surya pratap soni
            Nov 22, 2021
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            Address: Level 3 & 7, The Capital, Plot No. C-70 G Block Road, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India
            Website: www.earnmall.cc/user/index

            Sir mera name Surya pratap soni hai main Madhya Pradesh ke Satna jile ke mukundpur ganv se hon.
            Mere satha foud hoya hai 3/11/2021 ko 42000 rupees ka.
            Facebook me flipkart ka advertising raha jisme job ke liye tha maine usme click karje details janni chahi to Telegram joine ka number aaya main aur main join ho gaya unhone jaisa bola main kiya lalach ke karan ab main pachta raha hon sir meri madad kijiye facebook me apka page dekha tha to mail kiya ho hon sab Kuchh screenshot me hai
            Nov 22, 2021
            Updated by Surya pratap soni
            https://www.earnmall.cc/user/index
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              A
              Ayush_29
              from Jaipur, Rajasthan
              Nov 22, 2021
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              I purchased through amazon app in paytm bank amazon send me refund but Paytm not refund in my bank account I complent more than 10 complents also nodal officer but they didn't give me my money the Order#[protected]. We've checked with the details and found that the refund was processed successfully. I request you to please contact your bank with the refund reference number #HSBCN[protected] for further assistance. If your bank is unable to locate the refund, please contact your bank's customer service and file today 40 days but Paytm not refund me..
              Amazon India customer support has been notified about the posted complaint.
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                C
                chanji
                Nov 22, 2021
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                Address: C3/617 Milan Vihar Patparganj

                Ref order ID :[protected] pertaining to 2 qty La Jarden Air dry wet clay/Terracotta.
                I had earlier submitted my complaint on 29 Oct 2021 regarding non receipt of refund for the said order.
                However after that I had also spoken to customer care regarding non receipt of the refund. I was told that with three working days the subject matter will be resolved.
                It is more than 20 days now and nothing has been done. Neither the money has been refunded nor there is any communication from Amazon side. I never expected that prime members will be given such step motherly treatment.
                You are therefore requested to look into the matter and credit subject refund on priority.
                Regards
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  sachindixit.1990
                  from NEW DELHI, Delhi
                  Nov 22, 2021
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                  Address: India

                  ORDER #[protected]

                  I have ordered SAW Saqib ali wooden handicrafts on 29th Oct 2021, I got some Iron Metal Product in delivery parcel. On filing complaint Amazon has not scheduling return pick up or not giving refund.

                  Kindly arrange for return pickup and refund at the earliest.

                  Thanks
                  M. No. [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    A
                    Aravind Chowdary
                    Nov 22, 2021
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                    I ordered earbuds on in Amazon, later I returned those because of quality issues on 07/11/21 and no refund was credited, the name of the ordered person and the Bank account linked with Amazon was different. Still now I didn't get refund.reference number[protected].
                    Amazon India customer support has been notified about the posted complaint.
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                      T
                      Tijesh Chouhan
                      Nov 22, 2021
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                      Address: Bapu nagar near karmik nagar dhanbad jharkhand

                      My cooktop have do not proper worked...
                      So helps me
                      Amazon India customer support has been notified about the posted complaint.
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                        D
                        from Ahmedabad, Gujarat
                        Nov 21, 2021
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                        Address: Ahmedabad

                        Order #[protected]
                        I have ordered Robot Vacuum Cleaner, but on 10th Nov 2021, I got some clothing in delivery parcel. On filing complaint Amazon has scheduled return pick up, but person has refused to accept the same. Thereafter, it was rescheduled for 4 times, but for 3 times nobody turned up for pickup and one time again a person refused to accept return. Kindly arrange for return pickup and refund at the earliest.
                        Amazon India customer support has been notified about the posted complaint.
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                          L
                          Lakshay Maini
                          Nov 21, 2021
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                          AMAZON ID : [protected]@MILLENNIUMSEMI.COM

                          I have ordered Diva dinner set 33 pieces quantity 2 in month of October end however only 1 quantity was delivered to me on 3rd November 2021 holidays were going on in office as it is my business account so no one checks it in the office and after we get to know that only 1 quantity was delivered still we waited that this can be delivered later after some days but it don't get delivered, so we lodged the complaint in amazon that said to give them 5 days for investigation then we contacted them after 5 days they said they would require 5 more days then we called them and they are saying you complaint has never been registered instead they fought with us and said abusive words to us and said they cannot do anything in this matter and you refund will not be issued now as you have yourself refused for the investigation but as I stated earlier we waited for 10 days why we will refuse the investigation as its my business account and I need to answer to my authorities also so please help in returning the amount I had paid for that 1 quantity that has not been delivered. ASAP
                          Amazon India customer support has been notified about the posted complaint.
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                            M
                            Manoj Varrier
                            Nov 21, 2021
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                            I had ordered below item from Amazon India and the items were received as damaged and unusable. The rice bran packets were unsealed and covers open and the contents were found spilled inside the polythene bag.

                            Nature Health Natural Organic Purified Rice Bran
                            Order #:[protected]
                            Sold by: Venu's foods
                            Quantity: 3
                            Item price: ₹316.00
                            Amazon India customer support has been notified about the posted complaint.
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                              C
                              Crescent Khatsin
                              Nov 20, 2021
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                              I've ordered book ( integral calculus & boundary value problems) of rs718 on 22/10/2021 but I cancel the order & ask for refund as delivery was delaying by many days .I made the payment from my card, the company customer service said refund money was initiated successfully but till now I didn't get my money yet.
                              I want my refund money back.
                              Why they are saying that it has been refunded successfully but there's no sign of refunded amount on my account .
                              Amazon India customer support has been notified about the posted complaint.
                              Nov 20, 2021
                              Updated by Crescent Khatsin
                              I want my refund money as soon as possible .I've checked my account transaction & deposit details but there's no sign of deposit money from Amazon.
                              Really disappointed !
                              Please solve my issues soon.
                              Till now there's no news from Amazon customer services. Why they are not replying?
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                                K
                                Kyadikkat
                                Nov 20, 2021
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                                I have ordered from Amazon but different product was received from which I had ordered so I raised a complaint for returning of product after some day my product was picked up and there was a msg from company side that refund will be initiated with in 2-3day but it's more than 15 day but refund is not reflecting in my account so I again called back to customer support but they are saying that amount has need refunded so I went to my bank where bank refuses for any money credited in account and I again called to Amazon customer but I don't get any help from there... So I'm complaining here... Here I am attaching details of purchase and mini Statment of bank paasbook... Plzzzz help
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Srinipaul
                                  Nov 20, 2021
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                                  I have purchased Samsung Crystal 4k UHD 65 inch TV on 7th Oct. As per the partnership offer, it is mentioned that free sound bar coupon (at the cost of 1 INR) should be send to the registered email id of the amazon customer (me) after 30 days,

                                  I have waited until 8th Nov and called the amazon customer support, they said, it is in progress and you will get within 5 days. I have waited again 5 more days and called after 5 days. This time, they have told please wait until 30Nov21. But the issue is the coupon validity should be 30th Nov21 as per the partnership offer page, So if amazon send the coupon on 30Nov21 around 11:50 PM, I can not redeem because of the validity period should be over.

                                  I am not sure whether this is kind of online scam (get the partners free product and sell it online without giving to customer).

                                  I would like to complaint so that other consumer should be ware of festival season online fraud like this one from Amazon.

                                  I will try to call them again until 30th Nov 21 and will take necessary action afterwards if I will not receive the Coupon on time and not able to get the free 1 INR sound bar.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    Simran55
                                    from Ludhiana, Punjab
                                    Nov 20, 2021
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                                    Website: Amazon.com

                                    I bought glaxy smartwatch 3 from Amazon on 23-7-21 that has problem in software now but samsung service center refuse to provide service as they say it's overseas product as per model no. It has mea in Las according to samsung in india product it's ins last mea is for overseas product and overseas product not covered in there policy but Amazon India say provide us service denied letter we will register complaint against samsung India but samsung say they will not provide service denied letter it's not there problem contact Amazon, so both companies refuse to give service now what we can do we pay full money for product and it is waste of money without any my fault in it pls look into this issue and help me thanks .
                                    Amazon India customer support has been notified about the posted complaint.
                                    Nov 20, 2021
                                    Updated by Simran55
                                    Order id[protected]
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                                      7
                                      7colors
                                      from Delhi, Delhi
                                      Nov 20, 2021
                                      Resolved
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                                      Resolved

                                      Not picking up my return

                                      My order number is[protected]

                                      Amazon sent me Used Xbox series s when I ordered a new one, I’ve been trying to return it since past 6 days but they’re not picking up, it only has 7 day return policy. Kindly help me out as I’m being cheated by amazon and they keep giving me fake pickup status but nothing happens....
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                                      H
                                      Honey....
                                      Nov 20, 2021
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                                      I didn't not received refund from the Amazon.But the company said they send refund on 01 November.
                                      Amazon India customer support has been notified about the posted complaint.
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