Amazon India Complaints & Reviews

Amount debited from indian bank mutt street kumbakonam
account number : [protected]
twice 949+949 on 16/19/2021 to amazon payment
order[protected]
[amount debited but transaction failed]
inquired amazon customer service they said no amount has been credited to them.
[amount must been stuck in between]
kindly check and re credit the amount

Sir,

I have purchased Amazon product on 12th sep the same returned 26th sept due to product damage, committed that they will refund by 1st oct, but still now i didnt receive my Refund,

this transaction done thru KVB debit card

Refund ref ID SOWAOBF20000KSM4CPRI

both party not responding, pl address the same

I (bunty daswani) had purchased samsung galaxy tab a7 26.31 cm (10.4 inches) slim mettal body, quad speaker with dolby almos ram 3gb rom 32gb from amazon on 31.08.2021 order no. [protected] 4827543, invoice no. Bom73053800 and same has been delivered on 02.09.2021.The deliver product was not in working condition and same has been informed to customer care.I got response from amazon customer service for pick up but if they come then never take my tablet back then so many times i have complained but no response each time they give me a different date. But nobody had came to my residence for the same.Again i had called to customer care and got the same reply for pickup on 11.10.21 but till now nobody had come to my residence for the same.

I ordered a product and the product was missing from my package and then I raised a refund request and the request has been accepted by amazon and they promise me to initiate my money in 4-5 days after 4-5days i again contact them and asked about my refund and then they said that refund has been credited from their side but i haven't received my refund yet and it almost more than a week completed. Please help me 🙏. Order id[protected]

Order Number:[protected]
Customer name: sandeep Raut.
Estimated delivery date: 12- 15th October 2021.
On 15th October 2021, customer care executives assured the delayed delivery by 21st October after that claim can be done for refund.
On 21st when asked about refund, the customer care executive of Amazon said that seller will contact wihin 3-4 business days and I have to raise concern to seller directly.
This was assured on 15th October but no seller has contacted me till date.
I have purchased item from Amazon India and its Amazon's duty to either process refund within 1-2 days or arrange delivery of product within 1-2 days.

I have order a printer from amazon.in on 6th Oct 2021 and made payment of 13, 579.00 at the same day.
But when I received the order I see there are some sketch pens instead of printer.
I contacted the customer care and they said they contacting with seller and get back to you within 3 days for action plan.
They refused to replace my product and asked to buy again the new product if get the same it which is cost now showing in amazon is around 22000 Rupees.
So, Kindly look into this with priority I need the product replacement.

Order id Order#[protected]

As i mentioned above, i transferred 5k to a person through Amazon pay method. The amount is deduced from my bank account, but the amount is not yet received to the recipient, in amazon pay it showing like Pending and the amount will be credited in 2 days, but the amount is not yet credited.

Bank Reference ID:[protected]
Transaction date:[protected]

i attached the screenshot of the transaction

Refund Reference # 30005112891289003057961

I ordered an LG monitor listed with discount for The Great Indian Festival, on 18th october. On 19th evening I got the monitor in a LG box, no Amazon box, no Amazon stickers, no invoice. I accepted it, but immediately contacted the customer care to inform them, they asked me to open it and check, inside there where two holes in the styrofoam box, the cd was loose among the other accessories, the stand was wrapped and sealed with paper tape, I had the feeling this was an item returned by someone else, so I decided to ask for replacement. Eventually, after 5 calls, the person agreed to change it. Yesterday again I was at home all day waiting for the delivery person to pick up mine and give me the replacement. By 9 p.m. non calls and no sign of him. The parcel was out for delivery since 7.30 a.m. no way to talk to the guy as his number was constantly busy from 7. Finally the tracking system show DELIVERY CANCELLED. In between I saw the parcel went back to the Amazon center in the afternoon and was again out for delivery at 5.30 p.m.
Now, they say they will refund me the amount without explaining me what happened, they said the system cannot accept another replacement since there is only one chance for replacement and that failed (not because of me...) Is crazy!!!
They suggested me to place another order, today is the last day for the offer and I'm supposed to spend again the amount without first getting it back and perhaps going through the same issues as, if they had a genuine monitor to supply, I think the would have done it in first place.
This sound to me like a FRAUD where they tried to sell me a NON FRESH PRODUCT and they failed, that's why they didn't replace it.

The device got delivered on 9th October, and the device having issue of hanging and lagging since very first day. Initially I thought may be after updates it will be ok. but still having issue so tried to log complaint on 13 or 14th October 2021, the amazon web site provided a link to download some self check app, the app confirmed the device having no such kind of issue. but my problem not resolved so tried to each out to customer help center yesterday 20-Oct-2021, the executive told me there are no any technical team available so call in the morning after 8:00AM so I called today 21-Oct-2021, the executive denied to for help and returning or replacing this device. I know they records customer activity on their web site and they sends suggestion or recently viewed products. my also should be there but they are not accepting it.
Please help me out from this problem and help to return this product to amazon.in
Thanks
Order details:
Order: Saturday, 2 October, 2021 / ‫[protected]
Items: LG W31+ (Midnight Blue, HD+ FullVision Display, 4GB/128GB Storage) | 4000 mAh Battery with MediaTekHelio G25, 2.0GHz Octa-Core Processor, Small

Rakesh Mohan
Ghaziabad

I have ordered a Crompton CIL 120 surface domestic pressure Pump (Blue Almunium),
vide Order#[protected], dt 12.10.2021. For Rs.4598/= pre-paid.
The Item is Returnable by 25th of October 2021.

I placed Return Request for the Item for reasons ----
1. Missing accessories (Both sides Brass Connectors are missing),
2. One Pin of the plug is Broken.
(also the colour is black instead of blue).

But the item was not Picked-up.

On Chatting with amazon customer help I was told to cancel the request and place a Fresh Return Request.

I did the same, but no one came to Pick-up on the appointed date and slot.

Once again I have cancelled my return request and PLACED A FRESH RETURN REQUEST (THIRD TIME).

The last date for the return is 24.10.2021, after that the return window will be closed and I will not be able to place any fresh request for return.

Rakesh Mohan
Ghaziabad

Hi. I have order 2 shoes on 26/08/2021. Order Id[protected]. this pre payment order. 1 shoes (White) Are recived on 30/8/2021. but second (Maroon) not recived. but in amazon application order status showing both order dilevered. When I try to contact your backend team for complaint they said as per our dilever team said both shoes are dilvered to customer. and when I confirm to dilevered boy they said only 1 shoes has been dilevered to you and also same detail send to amazon office. also amazon team said to me. if your order not dilevered to you so you can file a leagle case on amazon otherwise we can't help you. So I would like to request you please rectify this case. and provide me best resolution.

Thanks
Pawan Kumar

A group of people's are right now doipng fake job and traping very poor and inocent people's.i have lost more than 30000.major fraud guy name is shivam bardwaj phone number is [protected] and also senior hr guy name is suraj kumar number is +[protected] pls don't fell on their trap

My name is Lokendra Pratap Singh, I ordered a product on 2nd october 2021 with order id -
[protected],[protected] of 13940 Rs . And After few Hours i cancelled my order for some reasons on 2nd october itself. My refund is initiated on 2nd october 2021 at 07:03pm with the reference id[protected].
Amazon told me that the refund will reflect in my bank account till 8th october 2021. But today is 20th October no refund is reflected in my account . I talked to amazon they told me to qoute the refund reference number[protected]. to your bank, but when i quote the RRN Number they told me no refund is generated with this RRN number please talk to your refund team . Then Amazon told me to file Charge Dispute Form, Then on 13th October 2021 I file a online complaint in my bank that is PNB - Disputed Debit/Credit Entry With Complaint number - CW[protected] . Then also the reply is same from pnb they told me to talk to amazon why only there transaction is not reflected, all the debit credit entry would perfectly work . My bank Details Are -
A/c no - [protected]
Ifsc code - PUNB0093610
A/C holder name - Lokendra Pratap Singh
Refund Reference Number[protected]
Bank Name - PNB, Sector 3, Faridabad, Haryana, 121004
my email id of this transaction in amazon is [protected]@gmail.com
I request you to please solve my issue, As soon as possible .
Thank you

I had ordered a product of Rs.1999 in Amazone & The seller cancelled the order. And on 8th september 2021 amazone initiated the amount to my account but I still didn't get the money. Amazone sent this reference number[protected] and told me to fill charge dispute form but Kerala Gramin Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

I have purchased an blood pressure monitor HEM-7600T in october 2018 with 5 years India Warranty. Since day 1, the product was failing to register and the reading was incorrect. I connected with Omron and they said me to register the product for warranty claim. However the serial number of the product sold was counterfeit and not a valid product in India.
I am in toch with Amazon with all valid details, however Amazon is saying the warranty is owned by Omron and they don't have anything to do in this case.
They are also adament saying they are selling genuine product. When the product is getting refused by OMRON itself.
There is no movement on this and I am looking for compensation and refund for the negligence done by Amazon for life support products.

I've ordered samsung memory card and biotique eye care cream. "Delhivery" executive called me and ask me to come 3-4 kms from my mention adress to collect parcel. He called me 2 consecutive days and on both days he refuse to deliver my parcel at mention adress.

Hi I have bought item Virahi multipurpose Modular System drawer but item is not as expected and is returnable. So I raised return request but i have raised till now three times for return pick up - pickup tracking id is[protected].

I have records and proof that person is visiting society but not coming to pick up items. this is frusted and also show delivery guy is having criminal intention as he entered society and not doing pick up.
delivery guy name - Santosh Sasane [protected]

Sir
I Am Anita Lakra From Raigarh, Chattisgarh, India. I had purchased a dell laptop Order #[protected], costing 69, 000 INR from Amazon.in shopping platform. I had placed my order on 6th August. I received an extremely damaged and wrong laptop, for which I immediately put up a return request.
The vendor comes and goes back every time refusing to pick it up, saying that he has not received any mail from the Amazon regarding the return of the laptop. The vendor says until and unless he gets a mail from amazon regarding the return pick up order, he will not pick up.
It's been 10 times that the return request has been placed.
Customer care people's assurance goes in vain everytime. Customer service is only going on placing return request, this is 10th time now. I am losing patience, as I don't know when is Amazon going to solve my problem. I have uploaded photos and even videos of the damaged laptop in my reviews as well as in the link sent to me by amazon asking me to send pics.
Order #[protected]
Placed on Friday, August 6, 2021
Item Subtotal: Rs.69, 000.00

I have received a very badly damaged laptop . Ever since then, I have been chasing the customer care people since last one and half months, yet no solution has been provided by Amazon . My matter went up to the Amazon Escalating Team, but in vain. Problem was not solved. They talk very sweetly but always fail in addressing the grievances. I have also kept audio recordings of their assurances, which may be required later, maybe in court, if problem is not solved.

I have been Amazon's prime member since so many years. If a prime customer gets such careless response from Amazon, I wonder how do they respond to other customers.
Pls help me to get the Refund amount, as soon as possible.

Mrs. Anita Lakra

I have ordered 1lakh above txn on 2 oct big billon day but my bonous cashback is not credited my account and when i complain customer care then deny cashbach amut to say some item is not eligibility its very fraud by amazon plzz give my solution my cashback