Amazon India Complaints & Reviews

Sir, i purchased a Double Foot Barrel foot Pump on dated 10.12.2020, for its defection i made complaint with company M/s Super tech, Bengaluru, Karnataka. in periodicaly i remind them e.g. on 10.2.2021, 29.3.2021, 31.3.2021, 7.4.2021, 18.5.2021, 5.8.2021, and after that 18.09.2021.
they demanded returned this defected one, I send to him on dated 19.09.2021with detail and expensed Rs. 330.30 on speed post. I have all receipt etc.
Purchased on dated 10.12.2020
vide Invoice no. SLKA-3629792
Invoice details UP-SLKA[protected]
1st request made for complaint on dated 10th of February 2021
Last on dated18.09.2021

BUT NOW RESPONSE IS ZERO.
PLEASE DO NEED FULL. MAKE REPLACEMENT AND REFUND MY POSTAL CHARGES RS 330.30/-
Makkhan Lal Agarwal
586-GF, Phase 2, omaxe city, Palwal -121102
Phone [protected] and [protected]

I recived this video on whatsapp. Amazon please investigate

I ordered a Redmi note 10s during the amazon sale but at the time of delivery at my doorstep, delivery guy informed my that the product cant be delivered and he cancelled my order and returned it to seller. He didn't even go for 2nd try of delivering the product. when i spoke to your customer service they misguided me that the product is not meant to be delivered at the given location so he cancelled the order.
 details of the customer service guy that i spoke to :
Name = Ashwin
desg. = senior leadership team
details of my order:
order date= 07/10/2021
order number =[protected]
amount = Rs. 11, 999
I need resolution of this order because whenever i order any new phone i get same result. Last year i have ordered a phone it was also cancelled on my doorstep.

Last Day I brought a Nike Backpack Which Claimed 30L volume.When it came the Specification written on the bag was 16L.I thought it was a seller mistake.Then Exchanged it.Boom! Again i got the same product of 16L.So when i complained to customer care they said that i can return and take refund.But i couldnt as the price for bags have increased and Its now almost triple of what i brought it for.The Customer Service was Changing each person one after another till a 3rd person told me only refund is possible.Actuay what is this?I feel this is cheating.16L is very small but I think i should get a 30L backpack from amazon.Either i need a compensation for this time loss or another 30L nike bag or the money to buy it.I need any of this It is just ridiculous.I hope amazon resolves me by giving me either a 30L Nike backpack or giving some amount as compensation as they cheated me.Also I took Prime as there was 200CB as amazon pay.Now they deny there was no offer like that.This offer made me choose prime and now its like this.They also didnt gimme flat 50 on 500 for upi payments.They are just doing gimmikky stuff to earn money and customers to sell.Please Amazon i can attach proofs all day long

Logitech MK710 Wireless Desktop Mouse and Keyboard Combo
Ordered on 25 October 2018 Order#[protected]
Sold by Shop the world Mumbai.

Keyboard keys not working approached Accel they rejected saying it was imported and could not replace even though in warranty. When approached seller not response for more than three months now Amazon customer service is trying to play and no resolution as of now. the warranty is going to end this month-end. I need a resolution immediately

Dear sir

My account no[protected]
Customer id[protected]
I purchased a product on amazon on 12th august 2021 by using amazon pay later landing partners idfc first bank and then EMI paid through canara bank google pay UPI on 23 august but refund was not received and i asked then for refund. As per their confirmation refund was initiated on 26th august maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 2uQ5y8scnEvUsOD7Xach. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

Dear sir

My account no[protected]
Customer id[protected]
I purchased a product on amazon on 12th august 2021 by using amazon pay later and then EMI paid through canara bank google pay UPI on 23 august but refund was not received and i asked then for refund. As per their confirmation refund was initiated on 26th august maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 2uQ5y8scnEvUsOD7Xach. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

I shipped my order with Amazon easy ship, before 2 months.
And then the delivery was attempted buyer refused for order.
But the buyer was refunded.
I'm yet to get my return of product.
When I contact customer care they just provide baseless reasons.
Also I filed for safety claim, but was refused with the reason being that the seller refused to take delivery.
But the truth is I never got any product nor did I receive any call regarding the same.
When I checked the tracking ID of the same, it showed that the delivery was never attempted nor did it reach Coimbatore hub .
It's been 2 months/60 days from the delivery of the product.
So either give me my product back or reimburse me for the same.
Order ID[protected]
Contact-[protected]
Tracking ID:[protected]
Thank you.
Hoping early reply

I talked to Amazon customer service regarding refund they said that refund has been initiated from their side and gave me a referal no.[protected] and told me to contact bank give this referral number
Please help me regarding this... And plz credit my money as soon as possible

I was ordered HP Chromebook 14" laptop of amount 27999/- from Amazon on dated[protected] & I was returned it on immediately but now it's already more than 20 days still on the daily basis I m having long long discussion with Amazon customer care representatives & following the Amazon rules & policies and waiting for my refund back...I just received this number from Amazon TRM559TG0000KTOSYY8Y but still I didn't get any payment in my account...now what should I do .. should I need to take an legal action against Amazon???

I was ordered HP Chromebook 14" Laptop of amount 27999/- form Amazon or I was returned it to immediately but now it's already one month passed out to having regular discussion with Amazon ### CUSTOMER support but still I didn't get any refund in my bank account.
They just shared me this number on my mail which is not trackable TRM559TG0000KTOSYY8Y...should I need to take an legal action against Amazon.

I am having great issues which the return of my order Redmi note 10 phone which I had ordered from Amazon. Its been 3 months now, I am struggling to return it but nothing has been done.
As the product which I got was damaged so I filed a return request for it several times but something or the other issue had occured everytime.
The major issue was that as the display of the phone is broken, I cannot provide the IMEI verification code to the agent.
I have mentioned the same issue numerous times but nothing has been done.
I am literally fed up now as I have contacted hundred of times to calls and through emails, many promises has been made to me everytime but no one has done nothing.
The most saddest part is that my emails are not been answered now from your end.
I literally need help... I request to please reply and help me regarding this.
Order ID:[protected]

I bought a phone which is hanging and I called to refund after the technician visit but they kept me on call for 2 hrs n kept me saying day the same is not possible as their technician gave a resolved report where as the technician have given not resolved report.

I want to complain against Amazon as it’s a harassment to customer to be on call for 2 to 3 hr

I want a strict action to be taken towards dem

Ordered TV, got delivered on Monday 4th Oct, Installation scheduled on Tuesday 5th Oct, but Technician decides to reschedule on Friday 8th Oct.
On the Installation day he informs that he will come but doesn't turn up and after calling him he says that he will not come today.
I complaint to Amazon and speak to Sachin the escalations TL who asked me for last chance and promised that this will not happen again and also provides me with a ₹500 Amazon pay.

Then the installation is scheduled on Sunday 10th but Technician still says he won't come today and not sure when he will come as he has some problem in the software and won't get pay.

Orderd a watch on same address as used for previous deliveries. But this time worst ever experience faced as my nearest delivery agent returned my watch without informing me.
Reason mentioned for returning watch is “delivery address is out of service carriers”.
My contact number is [protected]
Tracking ID:[protected]

I am a amazon prime member and i have ordered multiple things this year which have always arrived.today 2 orders i placed on 6th October got cancelled with no explanation and i was confused.when i called them they say my address is undelivered.when i have received past orders from amazon at the same address it has arrived fine. The amazon employee also checked on his data base and confirmed past orders to the same address were fine.My Building where i live, still exists in the same location and has not been destroyed or disintegrated. Amazon is saying i need to wait for my order to return to seller for me to get my refund which is not acceptable as i have not made any error from my end nor have i cancelled those orders myself.Amazon need to do their Job efficiently, and hire people who are competent.now i need to wait for 4-7 days for refund for an order Amazon themself cancelled due to their incompetence.and also place a new order myself.and i was told to get a new address by amazon employee.how do i get a new address? so i need to buy a new house just so amazon can deliver my products there? or what do i do... please help.in the past amazon has delivered products to my address just fine. this time they are not willing to accept their mistake and causing me inconvenience

Amazon se mujhse refund reference number bhi diya gaya hai main screenshot daal rakha hai

I will order one product from Amazon redmi 9 power is product name and I will ordered phone 3 October 2021 and this product price is 10499 I will order cancelled 3 October after sometimes and money is 10399 not back to my account SBI State Bank of India my bank account I will contact customer care from Amazon then Amazon customer say Our sides are amount inisiat hogya h ar aap bank se contact kriye kyu ki agr amount inisiat nii kiya gya hota to refund reference number nii show krta and then i will contact sbi customer care and sbi customer say ki isse hmm aap ki koi help nii kr skte kiyu ki aap direct Amazon ko amount pay krte h ar Amazon direct refund aap ke account me krte h

My name is ANU and I had ordered The Product of RS.1, 999.00 Amount from Amazon (Product name- SEEWELL Net Sharara Suit Embroidary and Stone Work with Cut Work Dupatta Semi Stitched) in Amazon on 22-Sep-2021 and after 27-Sep-2021 I returned this order due to personal reason. And on 5-Oct-2021 Amazon initiated the amount to my card but I stall didn't get the money. Amazon sent this reference number TRM559TG0000KTOT2YWU and told me to fill charge dispute . So please kindly respond to this complaint it’s very urgent.
Account Name: ANU
Account Number: [protected]
Account Type: SBA
IFSC Code:CNRB0018281
Branch : SONEPAT
Address-808 Urban Estate Sector 14 Sonepat 131001

Hi sir, my name is Jani Saida, my Amazon amount refunded but andhra bank didn’t credited in my account. So please resolve the issue. My amount is 447
A/c no is [protected]
Refund issue date is 30-09-21