Amazon India Complaints & Reviews

I have not received the refund for Levi's Men's (511) Slim Fit Jeans[protected]_Blue_36W x 32L) which was picked up from my place on 27/7/2021.

On calling the customer care, I am told after 1.5 months that the product is not matching and it is at the fulfilment center. I totally disagree with the fact that the product is different because the courier person had verified the jeans at pickup and also because the only place I bought the jeans was from Amazon.

The refund status says that the product is still in transit!!!

I do not have the refund nor do I have the product. Look into the matter on an urgent basis.

Sir, I have been amazon prime member, I had received a mail regarding the cancellation of my account according to them I have violated their policy even after repeatedly asking them they haven't told me what policy I violated. I am unable to use my other accounts as well such as prime video and amazon music. it. has been very humiliating for me since I received a mail from their executive saying they won't even respond to me further.

A transaction was made for 333.73 Rs from my account on 17 Sept 2021 by amazon prime and there was no confirmation from me and there was no otp verification too. The transaction was not initiated by me and it happened at 3:15 AM. Who would do transaction at 3 in the morning... Atleast not me...

The Amazon account had my debit card linked to as payment options and without even asking they charged the fees for prime membership from my account. How can the bank allow direct transaction from third party when the account is mine that too without confirmation?

Please look into this issue. Images have also been attached for further details and clarification.

Please reply as soon as possible.

Thank you.

I purchased a mobile phone on 8th september 2021, amount 10999 from amazon but due to some personal reason i canceled this order same day & amazon initiate the refund on 8th sept, 21 and also provide refund reference number gPg527.this payment method done through the dhani prepaid card.till now i didn't get back my refund amount on my prepaid wallet..

I purchased an Item on amazon worth 1008 (Ordered on 11 July 2021 Order#[protected] and made a payment via amazon pay later account.
Rs 14 via amazon pay balance and Rs 994 via pay later.
I then made payment for the pay later account.

later I returned the Item and got a refund from amazon that was supposed to be credited to my bank account and amazon pay balance respectively. the amazon pay balance refund of rs 14 got credited but the remaining 994 never got credited to any of my accounts.

as per amazon, the refund was credited (Jul 25-27

Refund credited to your original payment method)

I raised this several times to amazon but to no avail.

Initially, they denied even raise a ticket for the concern but then after several repeat calls, on (Aug 25, 2021, 8:27 PM) they raised a ticket https://t.corp.amazon.com/D27841345.

I have been following up on tickets constantly but there is no proper response.

frontline agents do not know what's going on, if I ask for escalation they simply deny stating, again and again, a fact that their managers are not allowed to take calls. I ask to speak to the accounts team that also does not happen.

I even reached out to the amazon pay lending partner IDFC First Bank Ltd with Case # [protected]. but they closed the case saying that as I do not have a direct relation with the bank, therefore I need to resolve the issue only via amazon.

I m Maaz I ordered a Mufti shirt men fur to some size issue I return this product but I don't receive any refund the customer was told me he was initiated refund on 8 Septe mber but I don't receive any refund resolve my issue as soon as

I m Maaz Ahmed I ordered a Mufti men Black shirt due to some size issue I return this product but I don't receive any refund and the Amazon customer care told me he was initiated refund on 8 September 2021 plzz resolve my issue as soon as possible

I had ordered jbl earphone costing 5599 from amazon which i received today morning and as i opened the box it was empty i had ordered it on cod and paid it via Amazon pay upi. After seeing the empty box i instantly called customer service for complaint but they clearly Denied that empty box are never delivered in any cirumstances i tried to call again they transferd the call to concern team bt same thing was told by them

Dear sir/madam, i have ordered one product named as dynamic homes polyresin solid grommet window curtain, 9 feet, red, pack of 4 from amazon on 31st august 2021 and done a prepaid payment of 13189 rupee with my Sbi Atm card. Later due to some reason I cancelled it. And amazon saying to me that they initiated refund on 8th sept, 2021 from their side. And told me expected date of crediting amount in my bank account is 9th sept 2021. But still not been credited. Bank customer care is not helping regarding same. Amazon is also saying its bank side problem and bank is saying its Amazon side problem. between these two I am only who becoming fool.
what to do now really mentally harassed and too much time got wasted.

My order id is[protected].

As amazon refunded my 899rs amount on 17th aug and they provided me with Reference number =[protected]. But till now I haven't received my refund yet. Please resolve this issue as soon as possible. And even I want to file "charge dispute" against 'refund not processed'. But my branch is denied to file charge dispute.

I have ordered laptop batteries 2 nos. on 07.09.21 and received the batteries on 13.09.21 and paid Rs. 6038/- by cash (Order No.[protected]. Since the received two batteries are not suitable to my laptop and want to return those. I have tried to return those through Amazon portal as per regular procedure. But, I couldn't get the item return option in their portal. Also, I checked with Amazon customercare, but didn't get proper response from them to resolve the issue. Please have a look into it and do the needful to resolve the above matter ASAP without fail, as the return policy due date will on or before 17th September.

My order no:[protected] dated 26/08.21. My order was for 2 pies of " LAYSAN CORSA SINK FOR KITCHEN SINK." But I received ONLY one(1) pce. on 03/09/21. Since I paid 578 x2 =1156/-Rs. I got only one pce, hence I must get the money for the second one That is Rs, /- 578.
I have complained about this 3 times through E mail( cis-reply @ mamazon.in, on 4/9, 7/9 & 15/9).
Pl. look in to the mater & arrange to mreturn the my money to my account.
Thanks ( N.Ramachandrean Pillai)

I have returned my noise air buds on 31 october 2021. but i didn’t get my refund amount till now . the amount has been initiated by Amazon on 7 sept 2021 but till now i didn’t get . they gave me a refund reference number 455998.
i visited the bank but they are not cooperating with me . i called many times to state bank of india customer care but they also not able to help.
so please help if possible to recovtmy refund amount.

I have been frauded by a person from amazon who was saying that he is giving me part time job in amazon...I have lost my 24.8 lacs. Nd now he is demanding 22 lacs more to give my 24.8 lacs back...pls help me to get back my money..🙏🏻

I ordered Sparx shoes on 29 July 2021 by online mode I done cash transaction of 799 by Bhim upi ..but till date I didn't get the product as well my refund ...they told to fill charge dispute form but Indian banks don't have such policy ...my reference number is[protected], so please kindly respond to this complaint and help me getting my money back

My name is Ajinkya Murumkar I ordered Sparx navy blue shoes of worth 751 on 6 July 2021 and due to personal reasons I returned it on 8 aug and Amazon initiated refund on 23 July but till now I am unable to get the refund, amazon sent this reference number[protected] and told mi to fill charge dispute form but Indian ban don't have such policy, so please kindly respond to this complaint, it's very urgent ..
Thank you

Order number:[protected]
Order date: 06-Aug-2021

*Invoice is attached.
*Activity of the package with respect to time is attached.

In messages it shows "The package is returning to the seller" and when he receives it the money should be returned as well but the time period(10) of money returning policy has extended to a whole month and there is no sign of refund.

This is my first time returning an item and I am very disappointed that the proceedings are taking this long. Please see where the fault lies and try to resolve my problem.
-Thank you

Transactions 1500 failed amount debited but not received refund transactions date of 19th August 2021.transation UPI no.[protected].

Hi sir i placed an order on Amazon @ 12 am deals on discount, i ordered it on 4th August nd the scheduled delivery date was 9th Aug, still now they didn't delivered my item, i don't want refund i want replacement nly, they are playing with me, i almost called them more than 30 times including chatting with Amazon customer support . The last 4 digits are 1947 of the order id, they already shipped it they're not giving the exact location i am waiting for that product, i[censored] can't deliver a product why the hell u guys accepted it nd shipped it, still now it's showing in the transit, please help me to get that order r replacement, but i doesn't want refund

I have purchased a product name Amazon Fire Tv stick on 16th October 2020 which was not working properly. After so much of discussion finally Amazon agree to return the product and payback my amount Rs.2499.

As per amazon they paid amount in my account on 19th August 2021 which was still not recieved in my account as on 13th September 2021.

I have asked on my bank customer care and also in branch but they are unable to track any transaction.

Please do the needful.

Regards

Gaurav Sharma