Amazon India Complaints & Reviews

Dear Sir

I have not received Order#[protected] item and in website (order tracking) it is showing it is delivered yesterday i.e. 29.07.10. Unfortunately now this is frequently happening with Amazon

Sir/madam I ordered through Amazon India but due to some reason I return the item. For the return items Amazon India refund the money and they provide the RRN but the amount is not showing in my y account. Plz do the needful..

Hi,

This is Srikanth from Hyderabad, had recently ordered a product from Amazon India with Order Number #[protected] for which the said date of delivery was 27th Jul'21 which is prime delivery. Issue is said product reached final delivery station on 27th Jul'21 and i being in the same city till now the delivery dint happen inspite of calling repeatedly every day executives are not giving any information of where the product is and what is causing the delay and there is no mail communication also that product is getting delayed until today when i asked the senior folk to drop a mail regarding the same.

Please take necessary action on the amazon transportation services and the customer care to ensure timely information is actually given to the customer.

Also help me in expedite the product delivery.

Thanks & Regards,
Srikanth.SP
[protected]@yahoo.com

PRODUCT description G-T-A VCity-Digital Download-NO DVD-NO CD-NO online multiplayer mode-full pc game
I am an senior citizen aged 73years wish to play the game since your product description shows that it is easily to downladed hence I have placed the order as per above on 05-07-21
Surprised to note that I have received a notice from the seller that Order Id and Product name asked me to send whatsapp and mail noted therein I have also send whatsapp and Mail on 14-07-21 to the address noted in the notice ( Xerox copty attached here in)till now there is no reply from their end both whatsapp and mail
You have dealing with a fraudulent supplier so you are requested to return the money amount paid by me to my bankers Rs.655/-immediately a line of reply is solicited from your end to me

SUNDARA MOORTHI S
[protected][protected]@gmail.com

I have ordered AmazonBasics 564 L Side-by-Side Door Refrigerator (Silver Steel Finish) the order id is #[protected]

I have opted for a warranty claim service because of the failure of the sensor panel which can able to control the temperature of the refrigerator. As soon as I started facing this issue (in April 2021) I have contacted the helpdesk. They have filed my issue and in return, they have sent me a mail stating that my issue will be taken up by a technician, and the person has called me and said - The sensor panel needs to be changed. And he had raised the order request for sensor panel. It has to be delivered and installed by date - 17 July 2021 (as mentioned by amazon technical team).

Now, none of the technicians is responding to my calls and the current technician is responding with very rude behavior. I am regularly following up with the helpdesk but my issue is not yet resolved. The warranty period is of 1year on the product and 5 years on the condenser. It seems like they are neglecting the customer issues. They are postponing the dates but no solution to my issue. I have also raised a complaint with the amazon helpdesk about the technician. But there is no use.

Kindly help me with the justice as earliest as possible.

Sir Mene 1 Order 20th May Ko Place Kiya Tha But Abhi Tuk Mera Order na To Shipped Hua HE Na Hi Delivered And company mera koi bhi response nahi de rahi aur na hi delivered kur rahi ye complaint me 29 tarik ko kur raha hu abhi tuk shipped bhi nahi hua he plzz solve my problem
Order Date[protected]
Order No:[protected]

I cancelled a product on Amazon worth 12899 and they initiate my refund in my account and sand me refund reference no -30005111991199204697583
I have account in Punjab national Bank
My account no- [protected]
I don't get refund yet.

My amount is not reflected in bank account reference id is provided. But bank is denying from relecting any amount.the amount is of 6549.even after 10 days😡

I purchased Malabar Gold & Diamonds 22k (916) 5 gm Yellow Gold Coin (3 units) online using Amazon app. At the time of order, no details regarding the delivery was mentioned. Once the order was placed on 23 July 2021, it was showing the deliveriy date between 6th April and 11th April 2021. I immediately contacted amazone to cancel the order. However Amazon representative informed that they were unable to cancel the order as it was a gold purchase. They informed that they can raise a cancellation request and if the seller (Malabar gold and diamonds) is not responding within 48 hrs amazon has an option to cancel the order and process the refund. I again waited for 48 hrs. In the mean time I received a message from Seller (Malabar gold and diamonds), that they can't deliver the item and it will take more time. When ever I request for cancellation, I am getting the same response from seller (Malabar gold and diamonds). Now since 48 hrs completed I again contacted amazon this time they are telling that they can't cancel and seller (Malabar gold and diamonds) has to cancel the order. Escalations was raised and waited for another 48 hrs. Story continues and no help received. The attitude of the employees were as if they were giving it for free. No one was even ready to listen or help. Just keep telling the same thing. I need the order to be cancelled and refund be issued at the earliest

My order number for the above item is[protected]. i made the payment rs 299/- via icici bank BIL/ONL/[protected]/AMAZONSEL/AMAZON_W on 28/07/2021..
shipping addres is
R.Visweswaran, d2 Thodi wing 1, Ragamalika appartments, Thiruvengadam st, Mandaweli, chennai 600028 mobile number is [protected].

Now ur web site show no such a order.
pl arrange to dispatch the item or arrange for the refund
regards
R.VISWESWARAN
[protected]

Date - 12 july 2021
Refund Reference # 74332741194119334360622

मैंने सोमवार(26/07/2021) को Amazon pay ki सहायता से अपने bank account se Dusre bank account me ₹15000 transfer kiya.लेकिन मेरे bank account se paise kat jane ke bawjud bhi paise dusre ke bank account me nhi gye.
Jiska transaction id-
[protected]

Amazon delivery person took my 2 products on 20th july and till now i have not got the refunds
i have contacted customer support 100 times but no help
amazon is now fraud company
they took my products and not sending me the money as well
plz help

Dear Sir/Madam,
I am Ajay Choure savings bank account holder of your bank with a/c no [protected]. on 17/07/2021 when I tried to make a transaction for an amount of 20, 949.00 Rs on Amazon website through internet banking my money was deducted but the transaction is not yet completed.
When I contacted the Amazon customer care they replied that they didn’t receive any money for that particular transaction
Here is the reference of the transaction: [protected]IGA LNWABQ0
After that I called the state bank customer care Case no – 59707887
They replied money will refund after 5 working days, but my money not refund
It has been 10 days since then and I have called multiple of reminders. they don't response properly
So here I am requesting you to please look into this matter and refund my money as soon as possible I attached all transaction information

I have ordered one product Crocs Unisex Adult Bayaband Seasonal Printed Slate Grey/Black Clog-7 UK[protected]) from Amazon on 25th June 2021 of amount 1863 Rs. and later that I cancelled that product also. The amount has been refunded by amazon and still my refund amount is not received in my RBL Super card account. When I try to get my RRN number from Amazon, they said that, they have not received from RBL Bank end. Then I try to contact RBL Bank, they told me that they are not still received from merchant side. Please do the needful immediately.

Amount Requested : Rs.1, 863.00
Transaction Id : 2dPZmtrDKmuOlmfpNu73

I returned a product whose order id is[protected] and now 13 days after i haven't received refund yet ... Registered mobile number is [protected].. i waNt my refund today and now itself

Dear Sir/Madam,

I submit my complaint for missing pages from book " The Phycology of Money" ordered on 03.06.2021 Order No[protected].

68-102 are not there in the book

You are requested to send a new complete book at the earliest

Mahesh Pal Singh Gosain
[protected]

Hi,
On the 20th of July, I ordered Sony wf-1000xm3 truly wireless earbuds worth 15000rs. I got the product on the 23rd of July, and when I opened it, guess what the box was empty. I recorded the video, and instantly after opening the box I called Amazon they told me it will take 5 days to resolve the problem from their end. And today is the 5th day(28th of July) I called them but they are not replying now, they are saying I got the product. so now I am going to take legal action against it, 15000 does not come for free. I am attaching the video kidly check that too.

Order no[protected]. The item in their catalog specified the item as organic stuff sweet dried ginger. But, when the product arrived it was salty dried ginger. Hence, I asked for replacement. They said that it is non-returnable item and hence cannot be taken back. The item is still with me. I want replacement.

Refund initiated but not credited in my bank account
My order no[protected] of Total amount ₹9, 999 was paid on 29 Jun, 2021 whose Refund initiated to my bank account on July 8, 2021 but yet not credited in my bank account.
RRN : ONUS[protected]Return reference number)
Kindly help me out.
Thank you