Amazon India Complaints & Reviews

My refund issues on 1st August and it's 9th when I call amazon they told that contact to your bank we are not responsible about this and when I call to my bank customer care (pnb) they told we are not provide to share any details.. My refund reference is RRN[protected] Punjab national bank is not compromised with me

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Address: Wasoora,Pulwama,jammu and kashmir india

I orderd 2 set of decorative fans from amazon for 6986 indian rupees and got an empty box instead filled with some broken junk parts for weight

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Order #[protected] dated August 4, 2021
Suppose to deliver on 5th of August. Since then they are rescheduling.
Contacted daily Amazon Service Center on this subject. Nor delivery team at Hyderabad contacted me to update on this item. Today 9th August was my latest attempt by calling them before filing complaint here.
Since they failed to deliver it on several dates I requested them to cancel my order and initiate the refund.
Thanks.

Aug 11, 2021

Complaint marked as Resolved

On Amazon.in tracking showing rescheduling. What was the reason Until today August 11, 2021 no update. However, they refunded in full the order amount.

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Address: VILL+PO-SARMASTAPUR, PS-SALAR DIST-Murshidabad

I bought a product which cost Rs. 459 but I returned it but the balance is still credited to my account.

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Hello,
I had ordered a phone worth 17k on 27th July during Amazon's sale, which was supposed to get delivered between 2-7 August
When checked on 3rd August in the app it was showing already delivered on 2nd August, i was at home that time during the mentioned delivery time plus I checked with my neighbours and security guard regarding this package but they also did not get anything on that date.
Since then I have been contacting Amazon customer service daily and they had started an investigation regarding this which would conclude today (9th August 2021) but for that as well I did not receive any call
So when I called them today regarding this they told that they had contacted me on 6th August which I did not receive which is not true as per my call logs which I checked. Next two days which they had to try and contact me again which they did not did.
Again when I called them on 9th for resolution they extended the timeline till 15th August, so I have not yet received my phone, my money is already debited and still they do not have a resolution and for a better experience I had purchased Amazon prime.
Is this a some sort of Scam by Amazon ?
They are not at all giving me any resolution regarding this.
I need help in this as soon as possible.

Regards,

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Address: 44,ALAMELUMANGAPURAM, MYLAPORE600004

I have ordered for a mobile samasung m31 on echange scheme
of my earlier mobile realme in very good condition.
Since your delivery is comitted befor 9 pm on sunday 8th august 2021, i have removed my sim from my exchange phone and deleted all datas, from the mobile, ready for echange.
But your delivery person unable to verify the details and i hve told him, if he wants i will my sim in the mobile and requested him to verify. I have provided ime1 no. Also to him .
But still he is unable to verify and informed me that there is some error and to day some one will come and solve the problem. Finally in this process, iam suffering a lot, with out a phome. I am unable to cxonvince him with fact of information. Kindly note that, i am a very geniune customer of amazon. Kindly sort out the issue immediately. Regards
s.Krishnamurthy [protected] chennai

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No clear policy description
Not providing refund option
I purchased a hair straightner worth 5990
At the time of purchase it mentioned 7day return
But now no option for refund only replace is available
And the product I received is defective and used
It also contains bill of the previous customer

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Address: Bohra colony near college road

Recent ly i ordered a product from amazon then a cancel it the refund was initiated on 2 August 2021, but not reflect to ny bank account to now ao what i have to do ? Help!

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Address: Aluva, kochi, kerala

Hello,

Recently I ordered samsang m31 with exchange offer with my current phone redme 9 prime. The first verification of IMEI number is okey... But at delivery attempt time, deliverey boy could not verify IMEI number... I am using same phone... If Amazon exchange offers is like this... You will lose more customer..

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Address: Theni

Fake Amazon job Requirements

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Address: Kalagere branck

Website: www.amazon.com

Canara Bank – canara bank charge dispute file form to canara bank
I purchased a product on 08d jul 2021 month using my Canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated maximum time frame was 5 days. Still it was…
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Aug 08, 2021

Updated by Maruthi t Canara Bank – canara bank charge dispute file form to canara bank
I purchased a product on 23rd oct 2019 month using my Canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated maximum time frame was 5 days. Still it was…
National Consumer Helpline India helpline redressal empowerment Advisories power Tips complaint board. complaint email id complaints tamilnadu www complaints new complaint online complaint against company complaint format. court email court phone forum India contact court India government forum consumer complaint. Useless Garbage ORDER NO DEADLINE Canceled Waste Attitude Debited Receive Standard False Promises Redemption ICICI Festival Season Unknowing Followed. The Instructions Immediately Stopped AXIS SMS Due Bill Updated Outstanding During Application Duplicate Message Replace Offer Store Neglence Registration. Impolite Permission Assist Membership Fee Neither Authorized nor Participated in This Transaction Interested for Your Program and Facility Name Changed Exam Before Correct Literally Twice. Including Deactivation Forced App. Further Suffering Hopeless Connect Credited Withdrawn Confirms Successfully Remove. Resolved Worst Experience Broke Down Stopped Working Mechanic Refused Attend Protected Branch Salary. Covers Quantities Debit Card Interview Disappointed Transaction Area Public Road by Resident. Created Submitting Yes Bank ATM Card Manager Products Called Insisted Regularly Despite Several Commissioned. Authorized Engineer Recovery Team CUTTING DOWN REDUCING THE HARMFUL EFFECTS REFRESHING CREATED VEHICLES PLEASE Neighbors Fails Occurs Problem Scolding Reason Accident Happened. Between Heavy Collection Spreading Harmful Diseases Waste System Dangerous Cheque Franchisor Needful Balance. Purchased Alternate Station Thieves Evaluate Stuff Quotation Imagine Delivered Are Damaged Franchising.

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Address: Pan India

Website: Amazon.in

I ordered a product named Parasnath Black Heavy Folding Ladder With Wide Steps Milano 4 Steps 4.1 Ft Ladder on 19th of may 2021 worth Rs 2279 from Amazon.in. Order no[protected]. I received the Product on 24th of May and placed a return on the same day. The agents from Amazon team came saw the ladder and refused to pickup telling they have a bike and can't take it. This happened thrice. Not just this apart from this one executive came n took the ladder from my flat and kept at my society's ground floor without informing us. It was only when I went down after a day n saw the ladder lying there. After that again I complaint to the customer care service. More than this my last pickup was done on 16th June the agent took the ladder but still there is no updated status on my return, it still says return requested. I have called so many times had a chat with so many executives wherein everybody said the same thing that my query will be solved within 3 days. But till date this isn't resolved.

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Website: Amazon.in

This complaint is regarding a refund process that i still haven’t received.I have placed an order for acer nitro gaming laptop on 23/06/21 but I cancelled it on 24 due to some problems.I payed it through debit card and the money got deducted.Even though i have cancelled it, still to this day i haven’t received my payment of 69, 990.Please look into this matter and solve it ASAP.

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I order two product from amazon and received only one after complainting this to amazon they told that you received the parcel we don't help you this is a fraud company don't buy from it

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Address: Haregler seller at AMAZON

I Have ordered for an item on 3 july and expected was marked as 24 Jul, 2021 - 28 Jul, 2021. Suddenly on 19th july it has been marked as delivered. When I inquire, the customer service said, there is some issue with Ghati service. Again after some days, when I called they asked me to raise a complaint. And it has been rejected without proper investigation on delivery. I have not received an item on time nor the refund

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P

priyankasunil

Aug 9, 2021

Thank you for the support, Amazon has reversed the amount.

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A return pickup for an item (Haber handwoven bag) has been rescheduled FOUR times and every single time NO ONE has come for pickup. Amazon keeps just rescheduling the pickup date and promising it will '100% happen next time' but every SINGLE TIME NO ONE shows up for pickup. This is coming across as a scam. If no one picks up the item, there will be no refund!

I have called CC three times, who have twice promised to escalate the issue. I have also complained on Twitter and the social media team also promised to escalate the issue. But this is all a lie. The return procedure is completely and deeply flawed right now. It is basically a LIE. Please solve this issue. It has become a complete joke. I am a customer since 2013 and this ordeal is harassing a regular and loyal customer.

On top of that, I also got a notification saying 'return was cancelled at the time of pickup on Aug 7, which is a COMPLETE LIE. Nobody showed up for pickup for the FOURTH TIME and then on top of that you have the audacity to lie. Are you never going or pick this up? Will this go on forever?

During these stressful times, this is how Amazon India is treating such a LOYAL customer? I am a doctor - Dr. Sanjeev Varma and have lost all faith in Amazon. It is upto Amazon now to deal with this. I do not want any cheap freebies. All I want is PEACE of mind that things will go smoothly and I can place an order with the TRUST that I can return it without HARASSMENT like this.

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Aug 08, 2021

Updated by Bonemaker_2001 Amazon has now sent a mail wrongly stating that this item was a unpaid item delivered by mistake. The bag was paid for and is due for return and REFUND. This is a clear cut case o[censored]nfair trade practices and deficiency of services. They want to pick up the bag and NOT give any refund? Wow.

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Website: www.amazon.in

Order ID: #[protected]

A return pickup for an item (Haber handwoven bag) has been rescheduled FOUR times and every single time NO ONE has come for pickup. Amazon keeps just rescheduling the pickup date and promising it will '100% happen next time' but every SINGLE TIME NO ONE shows up for pickup. This is coming across as a scam. If no one picks up the item, there will be no refund!

br...

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Address: bangalore

I am Arun, From Kumbakonam, i using amazon pay later emi, last month 15th july 2021 i have paid 6517.00 Rupees.. for the due amount.. but still amazon pay not update the emi amount, and also daily sms will sent me for due amount will pay soon, due amount Rs.6517 is pending,
I have already paid the Amazon EMI 6517 on 15th july 2021. I have transfer receipt and also payment confirmation mail also received from amazon, i have so pathetic this issue..i have daily call to Amazon customer care department, they are ask me for, update soon please wait after sometimes.,
5th august also Rs.295 insufficient Fund charges debited my bank account.
please take action for the issue and do the needful.

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Address: Dhad dhad buldhana

Website: Amazon.in

I did not receive my refund

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Address: DARBHANGA,BIHAR

Website: account-status.amazon.in/?authenticationContext=language%3Den_IN%26marketplaceId%3DA21TJRUUN4KGV%26assocHandle%3Dinflex%26pageId%3Dinflex%26returnTo%3Dhttps%253A%252F%252Fwww.amazon.in%252Fref

Hello Amazon Team,
This is to inform you that I have tried to connect Amazon since long time but I m not getting any response from your side regarding my account which is hold since long time.

Please help me regarding this issue.

Note:- There is no registered email I'd of amazon.
I have only contact number([protected]) linked with it.

Phone number :- [protected]

Amazon India Complaints & Reviews

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Amazon India reviews & complaints page 184

My complaint is against pnb bank and amazon they are too irresponsible about my refund

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Im complaining about amazon for sending me an empty box instead of 2 set of fana for Rs 7000

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10 Borges Green Pitted Olives, 450g

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459 balance not add my account

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Phone ordered on 27th July, not yet delivered, in app showing delivered already

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Verification issue exchange mobile

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Not providing refund option

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Refund was not reflect to my account

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IMEI number mismatch

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Fake people

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Charge distbuction file

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Regarding Refund (Order no 406-3245183-2705929)

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Acer nitro i5 gaming laptop

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Received a empty box

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Refund rejected even when the item is not delivered

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Return not being picked up. FOUR times it has been rescheduled and no one has come for pickup each time.

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Return not being picked up. FOUR times pick up has been rescheduled and NO ONE has come to pickup each time.

Amazon pay later EMI

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My refund not compliteted

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Regarding Account hold since long time although I give all the details correct to remove hold of my Account

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