Amazon India Complaints & Reviews

I ordered a speaker but it was not working so I returned it but I haven't got refund till tiday amazon customer support says they have initiated the refund on 10 july 2021
Reference number[protected]
Please help me with this I need the refund back asap.
Refund initiated but not reflecting in bank account

I returned the item whose order id is[protected] and 8 days have been passed qnd successfully returned the product but haven't received any refund yet ... This is not the way to behave with customers .. and there is also a return whose order id is[protected] plz help me

I m ordering a Product from Amazon also paying online through jkbank debit card Now i cancel my order. 6 days is done not refund my money in my account Amazon customer says me your refund is received check bank statements but not received my money And Also says me call jkbank customer care and track RRN No. Jkbank customer says me Give Me UTR NO. PLEASE HELP MY RRN NO. IS 75503721199049557346668

The complaint item was purchased on 17th July 2021. The payment was through net banking of ICICI.
The net banking payment of Rs. 399 was done and same was debited on the same day from my account. If the order is cancelled how payment is still not refunded.to me.
Order No. ORDER #[protected]

I made a payment on 5th july 2021 that was a credit card bill payment from amazon order id was[protected] and amount was debited from my kotak Mahindra bank account but the transaction was declined amount deducted but not credited back to my account

My order was cancelled and money was deducted and refund was not done.in Amazon orders that order Amazon is not displaying the order.so I need my money back.amazon is not even responding to my emails

Appended below details are self-ecplanatory.
It is rather puzzling, as, in spite of 4 reminders, I have neither received a positive response from Customer Service of Canara Bank or credit of Rs.1089/- in my account with them. Every time I incur unnecessary expense by way of sending my representative with passbook to the bank.

I have had so many orders and dealings with Amazon, where every transaction had gone smoothly, this case is earning a bad name for AMAZON, who is also keeping quiet. It will rather be embarrassing for me and AMAZON to start all over and approach Andoerin to cancel all present arrangements, and send me a cheque directly.

I request you to please arrange to close the matter by sending a cheque, and cancel your RRN.

Yours truly
V N MONI
[protected]
[protected][protected]
Item: USB Type-C in-Ear Wired Metal Earphone Headset USB-C Earphone Earbuds in-line Control w/Mic for 6 Note 3 Mix 2 Letv LeEco Le 2 3 Smartisan Pro Pro 2 G

Amount Rs.1089.00

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Refund from Amazon
NetBanking
Expected Credit on: 09 Jul 2021+ ₹1089
ⓘ In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below RRN (Refund Reference Number).

Amount added to
NetBanking₹1089

Order ID[protected]
RRN[protected]

I have ordered a product on amazon on 23rd June 2021 order get cancelled next day that is 24th June but refund still not credited . it is gong to close a month but it is still not credited they are yet provide refund reference number to me

My order id is[protected]
Second order I’d is[protected]

Amazon is canceled my order after 24 hours on 25 June but still I didn’t got my refund amount almost 11600 rupees

I am very depressed Amazon is not giving my refund reference no. And please help me

This is with respect to the above mentioned order dated 15th July. I received a damaged product. I always make video and same i made. I contacted amazon on call and chat on the same day and asked for their help. They asked for the pics and the same i provided to them. As their was no option to upload video and they said pics are enough, i complied with tht. Next day i decided to provide them video and ask them on twitter (my biggest mistake). The social media team thereafter took over the investigation on 16th wnd asked me to wait for 1-2 days. Today 21st is over and I'm yet to receive any final report regarding the damaged product. Whenever i contact them they reply with the same bot mails or copy pasted mails asking me to wait further. Even after requesting and begging for speedy response they say they haven't got response from the investigation team nd thus can't help. I'm at my limit sir, I'm dejected, frustrated and deeply worried abt my money. I paid money for a complete product not for a damaged product. I HEREBY REQUEST YOU WITH FOLDED HANDS TO KINDLY LOOK INTO MY ISS ASAP SIR 🙏🙏🙏🙏. I'M REALLY AT MY LIMIT 😭.

MANISHANKAR is the name of the person who is looking into my matter from social media team. And I have been getting copy pasted mails which r fooling me from POOJA, JYOTHI, KARTIK, TREVOR, SRIRAM ETC. They don't want to listen to me .

I request u sir pls help me 😭😭. Also guide me where should I go from here as social media team is really pathetic at the moment qnd fays after days fooling me

After cancelling an item on 25 Jun’21 I have not received the amount of Rs. 28300/- till this time 22 Jul’21 for order ID[protected])
After raising complaint their customer service associates are saying me as a customer can not do anything but to wait as a helpless creature.

Thanks,
Amit Kumar
[protected]
[protected]@gmail.com

Amazon order no. #[protected], placed on 28 March 2021, Crompton cooler. Mail 1/4/21 shows dispatched, Sold by: PiyshStore. Rukhsana talked on 16/4/21 that delay is due to LOCKDOWN. PiyushStore replied on 18/6/21 that our account is suspended 2 months back so unable to help you, contact Amazon.
Contact option on customer service page of Amazon rejecting calls by stating unable to find your order. Reem replied on 23/6/21 to contact amazon.in site. Sethu Soss replied on 25/6/2021 that he is setting special team to settle the matter..But there is no further progress.. Raksha replied on 5/7/21 to send mail from Registered email id. Mail sent on2/7/21 from Registered email id replied unable to deliver massage even after multiple retries. Same message again on July 3, 4 and 5 also. It appears that email is also blocked.

Company name -Amazon,
Order id[protected],
product -Redmi 9a,
Date of order[protected]
Amount -6119.10,
Reg mobile no -[protected],

Above is the complete details related to the product

Amazon customer services are saying a refund has been initiated from their side. But they are not able to provide the refund reference number for this transaction with the help of which I can talk to bank customer care to track that refunded amount to my credit card.

I purchased ifflicon tv for 11 july 2021.dilivery date is 17 july but not dilivery. I complain for amazon customer care no. Costomer care ask 24 hours solved your problem.next day message out for dilivered today but evening massage dely dilivery on customer request. No any type of call me any dilivery agent. I complain 18, 19, 20, and 21 july daily but not respon. All time asked your problem solved 24 hours. Dilevery agent daily message out for dilivered and evening massage without call delay dilivert on customer request. Three time call for tcl agent installation but amazon agent not dilivery my tv. I mently harested company behavior.

I have purchased a tab "I KALL N4 4G Calling Tablet (7 Inch, 1GB, 16GB, Dual Sim, Volte) (Black)" of Rs 5699 on 6th July 2021 from Amazon India, Which is damaged tab, not opening.

When i requested for return, the return was approved but neither the courier person is picking up the product nor they are returning my amount.

I returned the 3 products whose order ids are[protected],
[protected],
[protected]
And 7 days have been paased i haven't received any refund yet ...
Registered mobile number is [protected]
And when I talked to customer service agent they are only making excuses .. i want my money back today itself ... My huge amount is stucked there ...

I shopping a 3 products- tshirt, Chawanpras and paragon sleeper from Amazon.but my money is not refunded, and I cancelled my product same days.
Amazon provide me a refund reference no.
30005411951177222940401

I had returned a product to amazon, and i got a message from amazon that i will get my amount from 28/6/21 to 2/7/21.amazon also give me a transaction refund reference number. But ultimately i didn't not get money till now.this is message from amazon-
Your refund for the order[protected] of Rs.1799.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

The Refund Reference Number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Sbi bank says that it is not our fault, this is issue of amazon.

I'm buy a AMD Ryzen 5 processor form Amazon buy date 5/7/2021 mujhe Package delivered hua 15/7/2021 KO to maine receive keya aur Tab package open keya aur usmai sirf box tha wo bhi damage aur processor missing tha to maine call keya amazon Pe to unhone kaha sir inquiries hoga ap befikr rehiya apko refund ya replace mil jayga 19/7/2021 KO hm apko call karange to sham tak maine wait keya koe call nhi aaya phir maine call keya amazon ko To unhone kaha ke sir hm ismai kuch nhi kar sakte I m sorry na to maine kaha to main kya karu abhi to unhone kaha ke hm ismai kuch nhi bata sakte.. Hm pura samjaya unlog KO phir bhi unlog ya topic mai baat he nhi kar rahe the bol rahe the Sir main apke koe aur help kar sakta hu to maine kaha ap sirf yahe boliyea main ab kya karu ya 22000/- to mera he gaya to unlog cl ko cut kar diye ab main kya karu consumer court mai mai jaunga aur mera pass to koe idea nhi h amazon wale mera sat fraud kar diye

I ordered a slipper through Amazon which was delivered on 13th of July 2021. The product was defective and seems to be used prior to being delivered. I since then have tried to return the slipper FIVE times. The first three times the pick up guy refused to take it back but the last two times they didn’t even show up. When I tried to call them upfront they won’t pick up. All Amazon does is to assure me that my product will get picked up the following day and it has been embarrassing for me to stand out every day for the pick up guy only to get the pick up cancelled for a trash product that has been delivered to me.
Order No:[protected]
- Abhinav Ojha