Amazon India Complaints & Reviews

Wipro Luster 3W LED Bright Rechargeable Torch (Pack of 1, Red and Black)
This item was purchased on 17th July by making ICICI bank netbanking, The money Rs. 399 was deducted from my account. This is not refunded so far

Hello,
please note : Due to this COVID people are taking undue advantage of their customers'. Calling them from dummy/false contact numbers pretending to be Customer Care of Amazon, and many other companies etc, . where we try to contact these companies, there is no option to press to talk to customer care or even if there is in some companies, they don't receive the call or don't reply to my mails as if it has been mentioned or told prior to someone not to receive or reply to particular numbers or e-mail IDs. If I am ordering from Amazon, Flipkart or any other shopping website, since last many years and in last 2 years happening more that I get wrong colored or wrong sized product deliberately, thinking that I may return it or replace it. while communicating with customer care nowadays I get fake calls as customer care where explaining for several times through phone or e-mails, my issues don't get solved. 1. Fake/ dummy calls of customer care boys/girls. 2. The delivery agents boys come at any time either at 7 am or 8 pm afterwards. 3. Crushing or tearing my online ordered product's packages - boxes / bags before delivering to me, so that I shall return the package and waste my time in it. 4. Deliberately contacting the person's where I order my products online and telling them to send wrong colored products or wrong size products. This happened when I tried ordering from Facebook account. 5. Forcefully asking me to pay by card or online even if my orders with the email ID [protected]@rediffmail.com +91 [protected] or with my father's & mother's joint Amazon account. 6. By grouping with society security guards, delivery boys mistalk with me. I already have lodged complain against cyber crime, e-mail and other accounts hacking, gmail accounts, paypal, skrill, facebook, social media accounts hacking & fake accounts creating, controlling the websites or customer care where I try to work or shop online by stalking, abuse on the name of religions, languages, castes, marriage, career, simswap by misusing my IDs from such platforms or mobile network provider service centers by making groups and contacting some people from my (Dombivli, Thane, Kharghar, Kolhapur) city, neighborhood, schools, colleges, jobs, classes, relatives as these wanted to ruin my career, marriage, reputation, character, contacts, where they failed in doing so, so they are doing it even more as if these have rights on me or my parents or things which I do. As per their thinking I need to keep contact to such groups of boys, girls, men, women whose name I will mention for further investigation, where these can do any crimes of abusing a girl (me), listening her personal conversations, using her government identity cards, stalking her, imitating her only, ruining environment of wherever she goes jobs, classes, social media, contacts. My lodged police complaint is still not been solved. These particular group of people don't let me contact to anyone or go ahead by my own in my career or marriage or creating my own teams/contacts, reputation, social status. I was living in Dombivli in my parents house and I have shifted in Kharghar in my parents house only on 27th February 2020. My parents along with my brother shifted to Kharghar in August 2017. Wherever I am living, people living in front of my window stalk me or people living above or below our apartment stalk me, my internet activity, in this sense many unwanted boys with the help o[censored]nwanted girls try to ruin my pure character, reputation, image, abuse me verbally, physically, socially, economically on the name of marriage, career, religion, languages, caste and so on. I am correct and these people are wrong and doing unlawful activities which can be seen in every proof I will upload. Kindly understand my concern and resolve my issue ASAP. It would be of much help.
Thank you and Regards,
Vaibhavi Shinde.

Hello,
please note : Due to this COVID people are taking undue advantage of their customers'. Calling them from dummy/false contact numbers pretending to be Customer Care of Amazon, and many other companies etc, . where we try to contact these companies, there is no option to press to talk to customer care or even if there is in some companies, they don't receive the call or don't reply to my mails as if it has been mentioned or told prior to someone not to receive or reply to particular numbers or e-mail IDs. If I am ordering from Amazon, Flipkart or any other shopping website, since last many years and in last 2 years happening more that I get wrong colored or wrong sized product deliberately, thinking that I may return it or replace it. while communicating with customer care nowadays I get fake calls as customer care where explaining for several times through phone or e-mails, my issues don't get solved. 1. Fake/ dummy calls of customer care boys/girls. 2. The delivery agents boys come at any time either at 7 am or 8 pm afterwards. 3. Crushing or tearing my online ordered product's packages - boxes / bags before delivering to me, so that I shall return the package and waste my time in it. 4. Deliberately contacting the person's where I order my products online and telling them to send wrong colored products or wrong size products. This happened when I tried ordering from Facebook account. 5. Forcefully asking me to pay by card or online even if my orders with the email ID [protected]@rediffmail.com +91 [protected] or with my father's & mother's joint Amazon account. 6. By grouping with society security guards, delivery boys mistalk with me. I already have lodged complain against cyber crime, e-mail and other accounts hacking, gmail accounts, paypal, skrill, facebook, social media accounts hacking & fake accounts creating, controlling the websites or customer care where I try to work or shop online by stalking, abuse on the name of religions, languages, castes, marriage, career, simswap by misusing my IDs from such platforms or mobile network provider service centers by making groups and contacting some people from my (Dombivli, Thane, Kharghar, Kolhapur) city, neighborhood, schools, colleges, jobs, classes, relatives as these wanted to ruin my career, marriage, reputation, character, contacts, where they failed in doing so, so they are doing it even more as if these have rights on me or my parents or things which I do. As per their thinking I need to keep contact to such groups of boys, girls, men, women whose name I will mention for further investigation, where these can do any crimes of abusing a girl (me), listening her personal conversations, using her government identity cards, stalking her, imitating her only, ruining environment of wherever she goes jobs, classes, social media, contacts. My lodged police complaint is still not been solved. These particular group of people don't let me contact to anyone or go ahead by my own in my career or marriage or creating my own teams/contacts, reputation, social status. I was living in Dombivli in my parents house and I have shifted in Kharghar in my parents house only on 27th February 2020. My parents along with my brother shifted to Kharghar in August 2017. Wherever I am living, people living in front of my window stalk me or people living above or below our apartment stalk me, my internet activity, in this sense many unwanted boys with the help o[censored]nwanted girls try to ruin my pure character, reputation, image, abuse me verbally, physically, socially, economically on the name of marriage, career, religion, languages, caste and so on. I am correct and these people are wrong and doing unlawful activities which can be seen in every proof I will upload. Kindly understand my concern and resolve my issue ASAP. It would be of much help.
Thank you and Regards,
Vaibhavi Shinde.

I had given the order for RENPHO Leg Massager, Air Compression for Circulation Calf Feet Thigh Massage, Sequential Boots Device with Handheld Controller 6 Modes 4 Intensities, Helps SwellingFoot Massager on 4 July 2021 (Order#[protected] Rs. 8999/-. The order was to be delivered to Delhi. When delivery boy came, the packet was in torn condition and there was very light waight as if nothing is inside. We therefore refused to accept and we returned the same. We wrote many complaints but nobody bothered to reply. Today on 28.7.21 we talked to Ms.Riya and Mr. Vinayak Superviser New Delhi. But Mr. Vinayak seems to be so reluctant to attend the complaint. He informed us send complaint on above email id. We made several calls but not attended. Again we called on 30.07.2021 they straight away refused to refund my amount. Kindly look into the matter.

I am not the only one. I could see so many complain related to refund from amazon.
Pnb and Amazon are just fooling me around and wasting my time. My amount of rupees 1297 was refunded to my pnb account on 17th July but could not see any details.
They are not able check through reference no. and refuses to check even most of the time.
Please find my reference no.
75105171198000713860135
75105171193000693321343

It's a humble request help me and provided solutions.

I am not the only one. I could see so many complain related to refund from amazon.
Pnb and Amazon are just fooling me around and wasting my time. My amount of rupees 1297 was refunded to my pnb account on 17th July but could not see any details.
They are not able check through reference no. and refuses to check even most of the time.
Please find my reference no.
75105171198000713860135
75105171193000693321343

It's a humble request help me and provided solutions.

I have order a mobile on 24/06/21, but cancelled the mobile on same date, but money not received in my account, I have complain on Amazon India they gave me a references no .03255221 Amazon say your money is refunded but not credited in my account
My account no is[protected]
Sir
Plz check my details & helpus for refunded money 8799

May be the Amazon largest e commerce company in india but it is worst in case of customer service .
I placed an prepaid order on 25 june of boat rockerz 370 headphone amount rs 1199, of this amount I payed ₹ 46 from my Amazon pay balance and the remaining ₹1153 from my debit card .
I cancelled this order after few hours and refund of ₹46 of Amazon pay came on time but amount of ₹1153 which should be credited in the account in 3 - 5 days didn't came even after 10 days . So I decided to contact my bank 🏦 and for locating the amount bank demands reference number with which i am not provided by the Amazon .
After all this I contacted Amazon customer care more than 5 times in duration of 3 days and now it's been more than 1month I was calling them for the reference number and getting no resolution with no assured reason of delay .
Amazon customer care simply told me that they will forward this message to back end team .which will later mail me the reference number .
Didn't expect that their back end team is on sleep from the past 1 month .
By seeing their type of behaviour it looks like the Amazon doesn't care about the inconvenience of their customer, their only focus is to make profit whether it is through the coffin of their customers.
Is this the behaviour of the company which claims that it is the Earth's Most Customer-Centric Company.

Hi I have placed an order in amazon on 17th July 2021 at 11:14 .later at 11:47 i made the payment twice because of payment was declined with amount Rs.1209. So i need my refund for amount 1209+1209.HDFC bank confirmed that the funds were credited to the benificary on 24th July 2021.

I would like to inform you on that I have made a order of nike shoes on Amazon india and have found some issue with pair size so cancelled the order immediately as per Amazon team my refund approved and inItiated to transfer as per policy REFUND amount of 11995 /- has not been received yet, as per cc team my refund is in process I have spoken many time with different person but problem still the same no body resolve the issue. My order cancel date of 25 june 2021and now after 30 days they ask me for wait 5-7 more days. Kindly do the needful and help to get the refund reference number so that i can check with my bank as they are denied to receive any payment from Amazon in my account.and said that how is possible that payment is done without generating reference no.so please help me to get the date of amount transfer and reference no of the refund payment. It will help me to get my money back and keep me ready to shopping with Amazon again.

Order no.[protected]
Concern Number - ( RRN missing - [protected] )

Dear Sir

I have not received Order#[protected] item and in website (order tracking) it is showing it is delivered yesterday i.e. 29.07.10. Unfortunately now this is frequently happening with Amazon

Sir/madam I ordered through Amazon India but due to some reason I return the item. For the return items Amazon India refund the money and they provide the RRN but the amount is not showing in my y account. Plz do the needful..

Hi,

This is Srikanth from Hyderabad, had recently ordered a product from Amazon India with Order Number #[protected] for which the said date of delivery was 27th Jul'21 which is prime delivery. Issue is said product reached final delivery station on 27th Jul'21 and i being in the same city till now the delivery dint happen inspite of calling repeatedly every day executives are not giving any information of where the product is and what is causing the delay and there is no mail communication also that product is getting delayed until today when i asked the senior folk to drop a mail regarding the same.

Please take necessary action on the amazon transportation services and the customer care to ensure timely information is actually given to the customer.

Also help me in expedite the product delivery.

Thanks & Regards,
Srikanth.SP
[protected]@yahoo.com

PRODUCT description G-T-A VCity-Digital Download-NO DVD-NO CD-NO online multiplayer mode-full pc game
I am an senior citizen aged 73years wish to play the game since your product description shows that it is easily to downladed hence I have placed the order as per above on 05-07-21
Surprised to note that I have received a notice from the seller that Order Id and Product name asked me to send whatsapp and mail noted therein I have also send whatsapp and Mail on 14-07-21 to the address noted in the notice ( Xerox copty attached here in)till now there is no reply from their end both whatsapp and mail
You have dealing with a fraudulent supplier so you are requested to return the money amount paid by me to my bankers Rs.655/-immediately a line of reply is solicited from your end to me

SUNDARA MOORTHI S
[protected][protected]@gmail.com

I have ordered AmazonBasics 564 L Side-by-Side Door Refrigerator (Silver Steel Finish) the order id is #[protected]

I have opted for a warranty claim service because of the failure of the sensor panel which can able to control the temperature of the refrigerator. As soon as I started facing this issue (in April 2021) I have contacted the helpdesk. They have filed my issue and in return, they have sent me a mail stating that my issue will be taken up by a technician, and the person has called me and said - The sensor panel needs to be changed. And he had raised the order request for sensor panel. It has to be delivered and installed by date - 17 July 2021 (as mentioned by amazon technical team).

Now, none of the technicians is responding to my calls and the current technician is responding with very rude behavior. I am regularly following up with the helpdesk but my issue is not yet resolved. The warranty period is of 1year on the product and 5 years on the condenser. It seems like they are neglecting the customer issues. They are postponing the dates but no solution to my issue. I have also raised a complaint with the amazon helpdesk about the technician. But there is no use.

Kindly help me with the justice as earliest as possible.

Sir Mene 1 Order 20th May Ko Place Kiya Tha But Abhi Tuk Mera Order na To Shipped Hua HE Na Hi Delivered And company mera koi bhi response nahi de rahi aur na hi delivered kur rahi ye complaint me 29 tarik ko kur raha hu abhi tuk shipped bhi nahi hua he plzz solve my problem
Order Date[protected]
Order No:[protected]

I cancelled a product on Amazon worth 12899 and they initiate my refund in my account and sand me refund reference no -30005111991199204697583
I have account in Punjab national Bank
My account no- [protected]
I don't get refund yet.

My amount is not reflected in bank account reference id is provided. But bank is denying from relecting any amount.the amount is of 6549.even after 10 days😡

I purchased Malabar Gold & Diamonds 22k (916) 5 gm Yellow Gold Coin (3 units) online using Amazon app. At the time of order, no details regarding the delivery was mentioned. Once the order was placed on 23 July 2021, it was showing the deliveriy date between 6th April and 11th April 2021. I immediately contacted amazone to cancel the order. However Amazon representative informed that they were unable to cancel the order as it was a gold purchase. They informed that they can raise a cancellation request and if the seller (Malabar gold and diamonds) is not responding within 48 hrs amazon has an option to cancel the order and process the refund. I again waited for 48 hrs. In the mean time I received a message from Seller (Malabar gold and diamonds), that they can't deliver the item and it will take more time. When ever I request for cancellation, I am getting the same response from seller (Malabar gold and diamonds). Now since 48 hrs completed I again contacted amazon this time they are telling that they can't cancel and seller (Malabar gold and diamonds) has to cancel the order. Escalations was raised and waited for another 48 hrs. Story continues and no help received. The attitude of the employees were as if they were giving it for free. No one was even ready to listen or help. Just keep telling the same thing. I need the order to be cancelled and refund be issued at the earliest

My order number for the above item is[protected]. i made the payment rs 299/- via icici bank BIL/ONL/[protected]/AMAZONSEL/AMAZON_W on 28/07/2021..
shipping addres is
R.Visweswaran, d2 Thodi wing 1, Ragamalika appartments, Thiruvengadam st, Mandaweli, chennai 600028 mobile number is [protected].

Now ur web site show no such a order.
pl arrange to dispatch the item or arrange for the refund
regards
R.VISWESWARAN
[protected]