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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 194

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R
Rajbar Singh
from New Delhi, Delhi
Jul 14, 2021
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Address: Delhi Ayanagr Phase5 110047

Hi,
I am Prime member of Amazon, on 9th July-21 when i am trying to login it giving message your account is locked due to misuse of services. Same time i have called to amazon customer care, he said ok we have raise your request for unlock account and wait for 48h, but nothing happen again after 48h i have called and got answer wait for 24h but again noting happened, again called to customer care got answer wait for 24h but again no update from amazon end and still my account is blocked. Pls look into the issue else return my prime member ship amount and close my account there is a lots of another online platform where i can buy product.
Mar 22, 2023
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
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    D
    Div0512
    Jul 13, 2021
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    Website: www.amazon.com

    Since Last three years I am asking for the refund for a order and still have not got the refund. The Amazon customer care say go to the bank and bank say go to the Amazon. What can I do?
    Amazon India customer support has been notified about the posted complaint.
    Jul 13, 2021
    Updated by Div0512
    [protected]
    Also not got the refund for this order
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      B
      Bhavana26
      Jul 13, 2021
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      Refund and Return pick up not done by Amazon since 24 days

      Address: india

      Order no:[protected]
      On 19.06.2021 I have received lenovo LCD monitor (Image-2-6) instead of ordered lenovo LED monitor(Image1). I have reported on same day on Amazon customer care that received item is Lenovo LCD monitor(Image2 to 6). Amazon has verified on line with seller and confirmed to return item and money will be refunded. Return pick up was schedule on 25.06.2021. Nobody came for return pickup. We have called return...
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      Ramesh2021
      Jul 13, 2021
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      Hi,
      We have ordered LENOVO TAB on JUNE 21st, till now item not yet delivered. We have called to Amazon customer care about delivery but they said initiate refund and some other reasons. If we want re order the item also not available and sometimes price is also very high.
      They are cheating the customers after placing order. Many times called to them but even one time also not given proper response through email/sms.
      We need the item immediately or pay the double amount since they have wasted our valueable time. Please take the action on Amazon India immediately.
      Order ID :[protected]
      Amazon India customer support has been notified about the posted complaint.
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        P
        partha banerji
        from Varanasi, Uttar Pradesh
        Jul 13, 2021
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        Address: 14/18 Elgin Road Civil Lines(behind heartline hospitalbehind Heartline Hospital)

        This is with regard to order no ORDER #[protected] for Van Huesen shorts that was placed on the 24th June and purportedly handed over to a security guard on 29th. I've kept informing you time and again that it was not delivered but receive no reply. I always thought Amazon was different. I've even ordered later a ortho mattress ( subsequently delivered) but believe me when I keep reiterating that the shorts worth Rs 779 has not yet been received by me. Why the silence to my queries/reminders?
        Amazon India customer support has been notified about the posted complaint.
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          F
          Faadu Gaming
          Jul 13, 2021
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          I have ordered 2 redmi 9a from amazon on 25th june with two different card. They cancelled both and initiate refund on 26th june. But I got refund of one transaction.
          And whenever I am asking them to provide me the UTR number they gave me the RRN of another transaction which refund I already got in my card
          They just misguiding me everytime
          My order ID of which refund I got is[protected] and RRN is 75503721177049033117598.
          Whenever I am asking them the RRN no. Of this order Id[protected] they send me the same RRN.
          How two different transaction with different bank have same RRN. Please help me
          Amazon India customer support has been notified about the posted complaint.
          No reply from amazon. They are scamers
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            M
            Mondal Bishnu
            Jul 13, 2021
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            Address: KOLKATA 700001

            Bank Name: Allahabad Bank(INDIAN BANK)
            Branch: Gurudaspur, South 24 PGS
            Account No:[protected]
            IFSC Code:IDIB000G662
            A/C Holder Name: Bishnu mondal.
            Phone-[protected]

            Dear Sir,
            I am Bishnu Mondal s/o Sanyashi Mondal, residing at Vill: Dakshin Durgapur, PO: Sri Durgapur, PS: Dholahat, District : South 24 PGS. I bought an item from Amazon and the item was returned to Amazon on July 4 for the worst. Message from amazon(10 July):This is to inform you that your refund initiated on your order[protected] between 5 july 2021 to 9 july 2021.
            If it is not reflected in your bank account please check the refund reference number 30005411871178234854413
            and contact to your account.But Our account not a(RS.499) any Money Credit from amazon.card Ending Number ***8195.Please help me So sir I would be grateful if your would cooperate.

            Please refer my attached screenshot for your reference.
            Amazon India customer support has been notified about the posted complaint.
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              Piu Tudu
              Jul 13, 2021
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              I ordered a product in Amazon on 14 June. Order I'd is[protected] amount of RS 449 and I returned the product on 1st July.. refund reference number is 30005111731173000824738
              Amazon India customer support has been notified about the posted complaint.
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                Prabh62717
                Jul 13, 2021
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                Address: gurdaspur, marri panwan near pannu medical store

                Hlo this is navreet, I request to amazon please unhold my amazon account I make an prepaid order of 51, 999 and now my account was locked 🔒please unlock it otherwise give my money back
                Amazon India customer support has been notified about the posted complaint.
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                  B
                  Bhavana26
                  Jul 12, 2021
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                  Address: India

                  Order no:[protected]
                  On 19.06.2021 I have received one Lenovo LED monitor (Image1). I have reported on same day on Amazon customer care that received item is Lenovo LCD monitor(Image2 to 6). Amazon has verified on line with seller and confirmed to return item and money will be refunded. Return pick up was schedule on 25.06.2021. Nobody came for return pickup. We have called return pickup person in evening they inform that they are not going for return pickup.
                  Again return pick up reschedule daily from 05.07.2021 to 12.07.2021. Almost all these days (7-8 time pick up reschedule arranged and hour talk to CC) are talking to Amazon customer care. Only on 09.07.2021, once laymen person came for pickup and denied to take back. When we asked, why so, then inform that he has sent image to main office they simply denied to take may be large size.
                  On 12.07.2021 talk to CC for long time(we have audio recording file for 140 minute unable to load due to size). They mail as self return the product to the seller address. When I have asked to confirm seller address and courier charges then they canceled the self delivery by saying multiple other reasons. Again pick up schedule on 15.07.2021.
                  Last 23 hays harassment created by Amazon. Still item is not return picked up and no confirmation made when they will refund the money. We should get refund at the earliest and compensatory amount for handing issue/harassment for such long time.
                  Jul 26, 2021
                  Complaint marked as Resolved 
                  Contacted (on phone call) Customer care for one month. Every time 30 to 90 minute discussion took place to reschedule return pick up. Why Amazon took such long time and why return delivery party was visiting to take it back, we do not know. Item cost was Rs.12000 and got refund after month. Take care for electronics item. As specification publish by seller who is like 'Jethabhai'. Amazon and Government should take care for such activity. Amazon must have to pick up the wrong item. Customer should not be in latch.
                  Amazon India customer support has been notified about the posted complaint.
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                    B
                    Bibek Adhikary
                    Jul 12, 2021
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                    I have ordered products of ₹2858 on 6th July 2021 and also canceled my orders on the same day, but till now I have received only ₹1299.When I called them they told me to contact to my Bank if I don't receive the message of refund of money before 13th July 2021. I want my money back, otherwise I will post my complain against Amazon in all social media sites.
                    Amazon India customer support has been notified about the posted complaint.
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                      R
                      Rajesh Mukthavarapu
                      from Hyderabad, Telangana
                      Jul 12, 2021
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                      Address: 500090

                      Hi Team,

                      Not received my order.It has been more than 10 days. The item is still in Delhi.

                      Wasted my time and money here.

                      Pl arrange for refund at the earliest

                      Regards

                      On Mon 12 Jul, 2021, 12:47 AM LEXICO - Amazon Marketplace, wrote:
                      Amazon India customer support has been notified about the posted complaint.
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                        Naini Gopal Banerji
                        from Mumbai, Maharashtra
                        Jul 12, 2021
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                        Address: 2, p.n,,chatterjee street ,belgharia

                        Ordered on 04/07/2021, delivery date 12/07/2021 by dtdc
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                          billu0906
                          from Siliguri, West Bengal
                          Jul 12, 2021
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                          Address: Siliguri

                          I have ordered a jacket Order id #

                          [protected]

                          Product - leather jacket stylish men, size M, black

                          mob no [protected]

                          The item was given to me without any price tag.. And when i am returning this the delivery boy saying that without price tag they cant return it.
                          Now what can i do. The item is defective. And there was no price tag attached with it so pls return my product and refund my amount.

                          Do it need ful
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                            V
                            vvvbp
                            Jul 12, 2021
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                            I have purchased 6 glass jars of S S Enterprise brand thro' Amazon India vide their order no[protected] dated 5-7-21 and items were delivered to me on 7-7-2021. I have noticed that out of 6 jars delivered, one glass jar was broken in pieces in the packing itself and I have informed the same to Amazon India on 8-7-2021 vide my delivery assessment on their supply regarding breaking of one glass jar. I have not received any response either from Amazon India or their supplier so far.
                            Now I am submitting my compliant on this matter for replacement of broken glassjar with a new one. Pl register my compliant
                            Vempati Bala Prasad, [protected]@gmail.com
                            Mobile no: [protected]
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                              S
                              Samir Saha Poddar
                              Jul 12, 2021
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                              Order no.#[protected]. Did not receive item. Sent a mail for getting back the money in a mail dated 8th July to
                              Amazon.in . But no reply from your end.
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                                Duraipalam thanasingh p
                                Jul 12, 2021
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                                I placed an order for k7 antivirus premium 1 user 1 year for rs 229/- on 10 july 2021 (order#[protected]. but i have not yet received the same through digital delivery. kindly check and resend the digital delivery or kindly cancel the order.
                                Thanks.
                                p.duraipalam thanasingh
                                [protected]
                                [protected]@yahoo.co.in
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                                  Sumit Bichewar
                                  Jul 11, 2021
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                                  I had ordered Canon m50 Mark II camera worth 59K and received damaged product with insufficient packing. Product seemed used. Raised complaint shared images as proof of damage. Return request was raised. Ever since 5 times the pick up was scheduled and first 2 times item was not picked up by giving some excuse. Next 3 times nobody showd up and return pick up request was cancelled automatically. Package is not yet picked up.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Mandal Arindam
                                    Jul 11, 2021
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                                    Refund realesed from Amazon. But refund amount not reflected in my account.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Abhinavchhimwal
                                      Jul 11, 2021
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                                      Address: Amazon India

                                      I ordered a Wacom one by CTL graphics Tablet from AMAZON and paid Rs6090/. While the courier guy was giving me package I got suspected because it was a small size packet not suitable for 8.5*5.3 inch tablet. Courier guy Opened and I recorded the video proof. It was 2 small glass jars. Packet has two delivery stickers one pasted on other, with different weights. Now customer support is behaving pathetically.
                                      Almost 20 days passed there are just replying with same email
                                      “Sorry for that we are investigating”
                                      Very disappointed
                                      Help me
                                      Amazon India customer support has been notified about the posted complaint.
                                      Jul 17, 2021
                                      Updated by Abhinavchhimwal
                                      Arrogant customer support..cheaters ..contacted lawyer ..will update
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