Amazon India Complaints & Reviews

I ordered a product and the product didn't match my expectations so I return it and refund was not credited to my bank account till now and Refund Refrence number is[protected].

Dear Sir
This is my first experience with amazon. But unfortunately. I have
ordered at amazon india dispatched next day
and reached the distinction that
item out for delivery on 18/5/2021.. they never contact me.still now not yet
delivered.

No delivery person contacted me .Even I contact the customer care 10
times. But no positive response from them.
So, I really unhoped. So please solve this problem

Thanks & Regards
P Nagaraj Rao
Order id
[protected]

Fm:- Vijay Karnik
Phone [protected]
Mail [protected]@gmail
I have 7 items in my basket. I am trying to place order and pay. But Amazon is notifying that some error is coming in my address. My address is not changed. All previous deliver were recieved on that address..
Please help and ratify error.

Sir. mene amazon se mobile power bank purchase kiya tha. usi din mene order cancel kr diya. mera payment 18 may tk refund hona. tha cancel 7may ko kr diya tha. but refund aj 23 may tk nhi hua. mene amazon k custmer care pe baat ki . umhone rrn no. diya. ki apka refund ho chuka h. par abhi tk nhi hua. actuly. .plz my help

Wireless bluetooth was not provides after prepaid payment of the same. 5 days investigation was set up but nothing related to the investigation was shared with me . Now they simply cant help me

So kindly requested to please credit my refund

I orderd Shrey cricket helmet on November 2020 but I returned it back the refund is initiated by them on 17th of November but I refund didn't reflected in my account

Today I have placed a call back request of Amazon’s customer support to inquire about delay in delivery of one of my order ... I got a cal back from Amazon caller( +[protected] who’s name is Ms. Priyanshi during the interaction she talked in very arrogant manner instead of providing information and solution she had done 20mins of argument and tried to put me at fault regarding delay of delivery... finally I have asked her to provide details of escalation to share my experiences with her interaction... she replied that She will be providing a mail if to report... she didn’t provide me the mail I’d and made me to hold line for 5mins without any Response and finally she dropped my cal ...Request you to take this up with concerns of Amazon India for needful actions

Dear Sir/ Madam,
I would like to request you that I Dilip Kr Biswas, and my replacement order[protected] but today delivery boy not replace my product due to i have received different product . That's Why I want to say that I had received different product for that i want to replace my product. I called customer care and from there reply me not possible to replacement your product and your money will be refund your a/c . So request you please solve my problem as soon as possible...

Today I buy a oximiter from Amazon worth 1900, in Amazon website clearly show that if the product is damaged they return or refund the amount of product, today when I get the product there was no bill inside the box and the product was also not working, I call the customer care and request them to return the amount, but they didn't co operate with me and they said they will not return the amount, and it is clearly breach to the consumer act 2019, , , and Amazon also betrey their replacement policy, if I don't get the refund I will sue them in consumer forum

I've sold gold and it got failed... my gold debited and i have not Recieved my refund... its 10 days..
My complaint no [protected]

Order id[protected]

I have purchased two products from amazon they were not delivered refund was initiated from there end i was requested to wait from 3-5 business days i waited for the same then they shared me refrence number but bank told amount is not credited contact amazon i am sharing two refrence numbers its my humble request to please help me on this matter i visited bank nothing done. My bank is at central bank of india. I am sharing my account details and reffrence no .
These are above mentioned details help me with the same
Account no. -[protected]
Refund refrence no.1-30005111251125137674824

Refund refrence no.2-30005111261126008586194

Dear sir/mam,
I'm requested that, I'm recently ordered oil from Amazon (fortune and vivo expart).
Amazon refund me (amount of 1263.00 date of 06/05/2021)but my PNB account not received, I have been talking to Amazon Company and Punjab National Bank Manager and their customer support for a long time but I have no idea.
Amazon has made it clear that we have refunded you. Contact your Punjab National Bank.

My refund reference no:-
Refund Reference # 74332741127112683274801
Date of refund:-06/05/2021.

Placed an order ORDER #[protected] for delivery of some essential grocery supplied on Amazon Pantry on 17th May 2021, notified of shipment by 24th May 2021. My payment of Rs. 2996.10 by Credit Card was taken. Sometimes if I order a product on Amazon which is not available, they usually cancel it and refund my payment.

But this time my payment for Amazon Pantry was taken and I assumed it will be shipped. Today, 20th May, I got an SMS and email indicating that my order is out for delivery so I waited at home.

Did not get any calls from amazon delivery. Instead, I got a message claiming that Amazon has already delivered my supplies!!! This is wrong, the shipment was never delivered to me, my neighbors/ security, etc never got it either. Not able to complain about this to Amazon Customer Service because, during Covid times, their Customer Service appears to have vanished! There is ZERO customer support.

I want a full refund from Amazon INdia.

My order no is #[protected].

On 17th of may, 2021 My mobile recharge got cancelled somehow. Amount got debited from my account of bank. I informed to their executives about the situation. But they are just playing around of me, by sayin amount will credited to my account soon.

But all in vein. today is 20th may, 2021.

I would like to report a complaint about the amount which they are keeping for not returing me.

My name udbhav my no is [protected]...I ordered treo by milton designer verve glass bottle, 1000 ml on discounted price was 94 rs .. I received my bottle on 15 may, but the bottle wast broken from bottom so i just request to return but there was no option fot replacement or exchange so i went amazon live chat and told my problem that executive arranged exchange request behalf of me and told me its a hand to hand exchange i said ok. But next day morning on 16 delivery boy came for pick up the package i asked him for bottle but he said first u have to return this bottle then u get new bottle so i gave bottle to him, after 2 day again a delivery boy came to me, then he asked return bottle which i have already returned to the delivery boy. I told him all story but he didnt gave me parasol next day again deliver boy came
asked for bottle and made it rejected or whatever i dont know...In this time i called up customer care live chat so many time but no use...I got 94 rs in my amazon account which i never asked for i always wanted a replacement .From day one.Please help me for my ordered bottle at same old price ...U can my call and message too

I have return the order[protected] of Rs.819.00 .They are saying refund has been initiated on 8 may but it has not been credited in my account till now.The Refund Reference Number for the transaction is[protected].
So pls have a look to this issue.

Dear sir,
My refund of Rs. 371 is not back in my account since 26 december 2020 over Amazon app.My order no.[protected].Please solve my problem as soon as possible.
Thanking you.

Hello,
Myself Dakpi Angu I have cancelled my order from amazon, & on 18th may amazon has successfully issued my refund, now the problem is my money is not showing in my bank account. and so i want my Rs489 back.

As a proof amazon has sent me the Refund Reference #806496.

Kindly, help me to get my money back.i'll be grateful to you.

Thanking you
Dakpi Angu

Hi Team, I have ordered Oximeter from Amazon and received damaged product. I have retuned the Item and Amazon also confirmed that they have received the product. When I have asked for replacement or refund they started saying we haven't received the product. I have contacted Amazon with all Email related to this, but they are not even bother to check Email and simply sending blind replies stating that we haven't received this product.
Looks like Amazon is not doing basic checks as now a days mostly I am getting damaged products.
Can you please take an action and send product replacement or refund?
Thanks,
Rajesh