Amazon India Complaints & Reviews

Ordered a product and the product didn't match that i order so I return it and yet refund was not initiated to my bank account till now also amazon is not returning the product that i recieve/anount of shoes.
Puma Women's RS 2.0 Mono Metal Wn s Black-Rose Gold Sneaker - 7 UK[protected] from my amazon account- Order #:[protected]. But i received a different item and i have contact to customer support team, they asked me to send a picture and i have sent it. After that my return is confirmed and return is completed on 3rd May. NOw refund is not initiated. im struggling from past 20 days to get an positive response from your side. But yet i didn't received anything.

I purchased a product on amazon on 25th january 2021 using google pay upi by canara bank my amazon order no #[protected] by mistakly i paid twice to amazon . As per their confirmation extra amount will be refunded Still it was not reflected in my account. They had provided the case no - upi089765 .amazon customer care request me to reach out bank or file charge dispute I had contacted bank customer service they is no proper response .hence i mail you. Please help me out

I have purchased a product form amazon at 3 February and I have been return these product 4th feb but i will not receive my refund amount i have requested you to solve my problem and get back my refund amount in my account

Amazon order Samsung M31 mobile.
I paid Rs.11599/- for the amount debited from my account but the transaction got failed and not yet credited to the account

Reference number:30005410931091127265368
Not created in my bank account
Amount is:650
Not created in my bank account

I ordered a product and the product didn't match my expectations so I return it and refund was not credited to my bank account till now and Refund Refrence number is[protected].

Dear Sir
This is my first experience with amazon. But unfortunately. I have
ordered at amazon india dispatched next day
and reached the distinction that
item out for delivery on 18/5/2021.. they never contact me.still now not yet
delivered.

No delivery person contacted me .Even I contact the customer care 10
times. But no positive response from them.
So, I really unhoped. So please solve this problem

Thanks & Regards
P Nagaraj Rao
Order id
[protected]

Fm:- Vijay Karnik
Phone [protected]
Mail [protected]@gmail
I have 7 items in my basket. I am trying to place order and pay. But Amazon is notifying that some error is coming in my address. My address is not changed. All previous deliver were recieved on that address..
Please help and ratify error.

Sir. mene amazon se mobile power bank purchase kiya tha. usi din mene order cancel kr diya. mera payment 18 may tk refund hona. tha cancel 7may ko kr diya tha. but refund aj 23 may tk nhi hua. mene amazon k custmer care pe baat ki . umhone rrn no. diya. ki apka refund ho chuka h. par abhi tk nhi hua. actuly. .plz my help

Wireless bluetooth was not provides after prepaid payment of the same. 5 days investigation was set up but nothing related to the investigation was shared with me . Now they simply cant help me

So kindly requested to please credit my refund

I orderd Shrey cricket helmet on November 2020 but I returned it back the refund is initiated by them on 17th of November but I refund didn't reflected in my account

Today I have placed a call back request of Amazon’s customer support to inquire about delay in delivery of one of my order ... I got a cal back from Amazon caller( +[protected] who’s name is Ms. Priyanshi during the interaction she talked in very arrogant manner instead of providing information and solution she had done 20mins of argument and tried to put me at fault regarding delay of delivery... finally I have asked her to provide details of escalation to share my experiences with her interaction... she replied that She will be providing a mail if to report... she didn’t provide me the mail I’d and made me to hold line for 5mins without any Response and finally she dropped my cal ...Request you to take this up with concerns of Amazon India for needful actions

Dear Sir/ Madam,
I would like to request you that I Dilip Kr Biswas, and my replacement order[protected] but today delivery boy not replace my product due to i have received different product . That's Why I want to say that I had received different product for that i want to replace my product. I called customer care and from there reply me not possible to replacement your product and your money will be refund your a/c . So request you please solve my problem as soon as possible...

Today I buy a oximiter from Amazon worth 1900, in Amazon website clearly show that if the product is damaged they return or refund the amount of product, today when I get the product there was no bill inside the box and the product was also not working, I call the customer care and request them to return the amount, but they didn't co operate with me and they said they will not return the amount, and it is clearly breach to the consumer act 2019, , , and Amazon also betrey their replacement policy, if I don't get the refund I will sue them in consumer forum

I've sold gold and it got failed... my gold debited and i have not Recieved my refund... its 10 days..
My complaint no [protected]

Order id[protected]

I have purchased two products from amazon they were not delivered refund was initiated from there end i was requested to wait from 3-5 business days i waited for the same then they shared me refrence number but bank told amount is not credited contact amazon i am sharing two refrence numbers its my humble request to please help me on this matter i visited bank nothing done. My bank is at central bank of india. I am sharing my account details and reffrence no .
These are above mentioned details help me with the same
Account no. -[protected]
Refund refrence no.1-30005111251125137674824

Refund refrence no.2-30005111261126008586194

Dear sir/mam,
I'm requested that, I'm recently ordered oil from Amazon (fortune and vivo expart).
Amazon refund me (amount of 1263.00 date of 06/05/2021)but my PNB account not received, I have been talking to Amazon Company and Punjab National Bank Manager and their customer support for a long time but I have no idea.
Amazon has made it clear that we have refunded you. Contact your Punjab National Bank.

My refund reference no:-
Refund Reference # 74332741127112683274801
Date of refund:-06/05/2021.

Placed an order ORDER #[protected] for delivery of some essential grocery supplied on Amazon Pantry on 17th May 2021, notified of shipment by 24th May 2021. My payment of Rs. 2996.10 by Credit Card was taken. Sometimes if I order a product on Amazon which is not available, they usually cancel it and refund my payment.

But this time my payment for Amazon Pantry was taken and I assumed it will be shipped. Today, 20th May, I got an SMS and email indicating that my order is out for delivery so I waited at home.

Did not get any calls from amazon delivery. Instead, I got a message claiming that Amazon has already delivered my supplies!!! This is wrong, the shipment was never delivered to me, my neighbors/ security, etc never got it either. Not able to complain about this to Amazon Customer Service because, during Covid times, their Customer Service appears to have vanished! There is ZERO customer support.

I want a full refund from Amazon INdia.

My order no is #[protected].

On 17th of may, 2021 My mobile recharge got cancelled somehow. Amount got debited from my account of bank. I informed to their executives about the situation. But they are just playing around of me, by sayin amount will credited to my account soon.

But all in vein. today is 20th may, 2021.

I would like to report a complaint about the amount which they are keeping for not returing me.