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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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P
Prajwal Thapa
Mar 12, 2021
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Please help me,

Order ID[protected]

Order date- 13/02/2021

Order total- Rs 5999.00

Product- Lenovo Tab E8 defective product.

Payment- Via Debit card.

I had received the defective product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me defective product. And created request for picking the product. During the day of pick up the pickup boy refused to pick up my product. I explained the whole scenario to the delivery boy but conditionally he refused to pick up the product. After which I complaint to customer care for more than 20 times but ordered cannot be picked up. Now 28 Days have been passed and still there team is not refunding my money. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money.
Amazon India customer support has been notified about the posted complaint.
Mar 12, 2021
Updated by Prajwal Thapa
Please help me,

Order ID[protected]

Order date- 13/02/2021

Order total- Rs 5999.00

Product- Lenovo Tab E8 defective product.

Payment- Via Debit card.

I had received the defective product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me defective product. And created request for picking the product. During the day of pick up the pickup boy refused to pick up my product. I explained the whole scenario to the delivery boy but conditionally he refused to pick up the product. After which I complaint to customer care for more than 20 times but ordered cannot be picked up. Now 28 Days have been passed and still there team is not refunding my money. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money.
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    Ramandeep7460
    Mar 11, 2021
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    Address: Vpo Dhogri, Jalandhar

    Plz resolve my problem
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      Nagesh Thalpati
      Mar 11, 2021
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      I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 11th march 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

      My contact Number [protected] / [protected] (Nagesh)
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        Saksham5187
        Mar 11, 2021
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        I raised request on 9-Mar to return product "On Whey protein" and its return window showing is 12-Mar.
        I was committed to pickup the item on 10-Mar, I waited whole day and now I was told by customer executive that I was not available at home (which is totally false). I tried reaching the pickup person on Amazon generic number (received with PIN) about 10 times but he disconnected my number.
        One of the executive told me pickup will happen on 11-Mar, but still there is no update on the website.
        I have seen the negative feedbacks for Amazon regarding return.
        My order number is - 9958 (at the last)
        Request to get it resolved and refund the amount ASAP, the amount is 5003.
        Amazon India customer support has been notified about the posted complaint.
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          a12345z
          Mar 11, 2021
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          Address: 38,AMBALAL PARK CO-OP SOC,NR. NIKOL RD, NAVA NARODA,NAVA NARODA

          Ordered(#[protected] the MI5 pro mobile screen guard and amazon has Delivered 18-Feb-2021. Due to covid, we kept product aside for quarantine as full faith and trust on amazon. While parcel opened, we found that product is completely damaged and not even usable. Due to travel plan, could not log a complaint to Amazon so after reaching the destination logged refund request to Amazon. Representative took refund request and asked me to wait for 3-5 business days but no refund received yet. While yesterday requested them refund and amazon said, we can't help. I lost my trust on amazon while sent damage product and on top of that not ready to help. Since I purchased this product to gift my brother in USA, it ruin complete surprised and damaged my image in front of him. Now need refund and also compensation of my damage reputation to my brother. This is very inappropriate and mishandled procedure by Amazon india. Regards, Sanjay +91-[protected] Document 1 (Product Related)
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            Anirudh_sharma
            Mar 11, 2021
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            I have ordered a samsung phone of Rs 18, 999 from amazon india but due to some circumstances it has been returned but the amount has not been refunded into my Indian bank account and the bank manager is saying that they haven't received any money and the Amazon executives are saying that they have refunded it. So kindly confirm that where the amount is?
            Amazon India customer support has been notified about the posted complaint.
            I still haven't recieved any solution yet.
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              AmitPhogat
              Mar 10, 2021
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              My money return and charger return
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                AmitPhogat
                Mar 10, 2021
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                Amazon Zingoy private limited
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                  AmitPhogat
                  Mar 10, 2021
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                  First I ordered laptop charger then come duplicate After that I file complain to return so through Amazon Zingoy Private limited use my phone pay wallet so pls refund my cashback
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                    AmitPhogat
                    Mar 10, 2021
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                    First I ordered a laptop then duplicate charges I file return not come to take charger then my account money also deduction by Amazon Zingoy Private limited
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                      AmitPhogat
                      Mar 10, 2021
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                      Address: am

                      Amazon Zingoy Private limited my money transfer in own without my authorization
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                        Mahendra wagadre
                        Mar 10, 2021
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                        Inspite of various follow up i have not receive my refurn. I have already return the product and following up from last 3.5 months, but not getting my refund. The courier boy has already picked up the material and but amazon deny to receive the material.

                        Request you to please refund of rs 7886 against order no.[protected].
                        Amazon India customer support has been notified about the posted complaint.
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                          Shyam6999
                          Mar 10, 2021
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                          I didnt receive my refund of Rs 1657 from Amazon but they have processed with their end. My RNN is :30005410511043193659591
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                            Spicnachi
                            Mar 10, 2021
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                            Address: Flat D306, Casagrand Aristo, Noble Street, Alan

                            Sir,

                            Today Amazon collected Rs 999/- from my HDFC credit card account. Reference is XX2736 at AMZON 1258399.
                            'This payment is not authorised by me . Kindly arrange to refund it and stop any such future instructions. Lot of POP comes in the system misguide customers.
                            N Nachiappan
                            Mobile [protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              Sushilslv@1234
                              Mar 10, 2021
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                              Dear Sir/Madam,

                              I sushil kumar the account holder of your bank has done some personal transaction regarding purchasing through Amajon dated 12th February 2021 (online transaction) but due to some reason I did cancel the same transaction to Amajon on 13th February 2021.

                              However the refund of Rs.1140/- has been initiated by Amajon on 13th February 2021 and (Refund Reference number issued by Amazon is 30005410451043013543498). but the same Amount of Rs.1140/- not credited in my account.
                              So sir, I humbly request to you please kindly initiate and resolve my problem immediately.

                              Information:-
                              Account holder name:- Sushil kumar

                              Account number:-[protected]

                              IFSC code:-ALLA0210511(Allahabad bank before amalgamation).
                              IDIB000S750 (Indian Bank after amalgamation).

                              Bank transaction ID:[protected], dated 12th February 2021.

                              Amajon issue the Refund reference number:-30005410451043013543498, dated 13th February 2021.

                              Amount Rs.1140/-

                              With regards :-
                              Sushil kumar
                              Mobile no. [protected]
                              E-mail :- sushil.[protected]@gmail.com

                              Please find the application enclosed with this email.

                              I already mailed to my home branch sonbarsa, pin code 843330 Sitamarhi Bihar

                              Please do the needful help regarding my refund.

                              There is nothing response from bank side regarding my issues.
                              Amazon India customer support has been notified about the posted complaint.
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                                Nikisha
                                Mar 10, 2021
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                                Website: Amazon

                                Amazon mailed me for refund but this is not reflecting in my bank acnt..please resolve it
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                                  venkatknd007
                                  from Indore, Madhya Pradesh
                                  Mar 10, 2021
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                                  I purchased an lg9kg washing machine from amazon as amazon described several features of the washing machine, i was impressed with features like child lock, but i was surprised when the installer installing the product. Really that product has no child lock option, but amazon bluffed with the false product features.

                                  I raised my feedback in product review they never responded to me later i approached the amazon help centre, help centre person mentioned this is not amazon fault this lg mistake i should get a job card from lg. Unfortunately, i didn't purchase a product directly from lg, i bought it from the amazon site. Customers trust amazon alot that is the reason they choose amazon to buy a product.
                                  Amazon must pay compensation to me as they cheated me with false product details.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    sumit5643
                                    Mar 10, 2021
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                                    Hello sir my name is sumit i had ordred a vivo v20 se mobile from amazon but i received damage mobile i raise a complaint then amazon provide me replacement but this mobile received a used mobile i returned to amazon for refund but amazon hold my account i wana my money back if amazon do not take any action on my case i take a legal action against amazon on consumer court
                                    order id[protected]
                                    mobile number [protected]
                                    email id [protected]@gmail.com
                                    billing address house no 55
                                    gali no 5
                                    saharanpur
                                    pin code 247001
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Rousan shaw
                                      Mar 9, 2021
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                                      The refund of rupees 1885 has been proceed successfully on 19th February 2021 the should be reflected date is 26th February 2021. The Authorization code 300541051042103479330 for transaction but till date amount not credit in my Bank account
                                      Amazon India customer support has been notified about the posted complaint.
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                                        ABINASH KUMAR RAY
                                        Mar 9, 2021
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                                        I have ordered kingston ssd 480 gb of Rs 4850 as well as tecno I7 SCREENGUARD of Rs 248 but due to some problem i was made to cancel the order on March-4, 2021.The amount is still not reflected to my account.Amazon has made clear they have initiated the refund incase balance is not reflected to account pls contact the bank.

                                        the refund reference number of two items are
                                        30005110581058128599937

                                        30005110581058128599937

                                        pls help me with this matter
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