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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 229

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A
Anirudh_sharma
Mar 11, 2021
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I have ordered a samsung phone of Rs 18, 999 from amazon india but due to some circumstances it has been returned but the amount has not been refunded into my Indian bank account and the bank manager is saying that they haven't received any money and the Amazon executives are saying that they have refunded it. So kindly confirm that where the amount is?
Amazon India customer support has been notified about the posted complaint.
I still haven't recieved any solution yet.
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    AmitPhogat
    Mar 10, 2021
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    My money return and charger return
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      A
      AmitPhogat
      Mar 10, 2021
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      Amazon Zingoy private limited
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        AmitPhogat
        Mar 10, 2021
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        First I ordered laptop charger then come duplicate After that I file complain to return so through Amazon Zingoy Private limited use my phone pay wallet so pls refund my cashback
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          AmitPhogat
          Mar 10, 2021
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          First I ordered a laptop then duplicate charges I file return not come to take charger then my account money also deduction by Amazon Zingoy Private limited
          Amazon India customer support has been notified about the posted complaint.
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            A
            AmitPhogat
            Mar 10, 2021
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            Address: am

            Amazon Zingoy Private limited my money transfer in own without my authorization
            Amazon India customer support has been notified about the posted complaint.
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              M
              Mahendra wagadre
              Mar 10, 2021
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              Inspite of various follow up i have not receive my refurn. I have already return the product and following up from last 3.5 months, but not getting my refund. The courier boy has already picked up the material and but amazon deny to receive the material.

              Request you to please refund of rs 7886 against order no.[protected].
              Amazon India customer support has been notified about the posted complaint.
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                S
                Shyam6999
                Mar 10, 2021
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                I didnt receive my refund of Rs 1657 from Amazon but they have processed with their end. My RNN is :30005410511043193659591
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Spicnachi
                  Mar 10, 2021
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                  Address: Flat D306, Casagrand Aristo, Noble Street, Alan

                  Sir,

                  Today Amazon collected Rs 999/- from my HDFC credit card account. Reference is XX2736 at AMZON 1258399.
                  'This payment is not authorised by me . Kindly arrange to refund it and stop any such future instructions. Lot of POP comes in the system misguide customers.
                  N Nachiappan
                  Mobile [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Sushilslv@1234
                    Mar 10, 2021
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                    Dear Sir/Madam,

                    I sushil kumar the account holder of your bank has done some personal transaction regarding purchasing through Amajon dated 12th February 2021 (online transaction) but due to some reason I did cancel the same transaction to Amajon on 13th February 2021.

                    However the refund of Rs.1140/- has been initiated by Amajon on 13th February 2021 and (Refund Reference number issued by Amazon is 30005410451043013543498). but the same Amount of Rs.1140/- not credited in my account.
                    So sir, I humbly request to you please kindly initiate and resolve my problem immediately.

                    Information:-
                    Account holder name:- Sushil kumar

                    Account number:-[protected]

                    IFSC code:-ALLA0210511(Allahabad bank before amalgamation).
                    IDIB000S750 (Indian Bank after amalgamation).

                    Bank transaction ID:[protected], dated 12th February 2021.

                    Amajon issue the Refund reference number:-30005410451043013543498, dated 13th February 2021.

                    Amount Rs.1140/-

                    With regards :-
                    Sushil kumar
                    Mobile no. [protected]
                    E-mail :- sushil.[protected]@gmail.com

                    Please find the application enclosed with this email.

                    I already mailed to my home branch sonbarsa, pin code 843330 Sitamarhi Bihar

                    Please do the needful help regarding my refund.

                    There is nothing response from bank side regarding my issues.
                    Amazon India customer support has been notified about the posted complaint.
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                      N
                      Nikisha
                      Mar 10, 2021
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                      Website: Amazon

                      Amazon mailed me for refund but this is not reflecting in my bank acnt..please resolve it
                      Amazon India customer support has been notified about the posted complaint.
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                        V
                        venkatknd007
                        from Indore, Madhya Pradesh
                        Mar 10, 2021
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                        I purchased an lg9kg washing machine from amazon as amazon described several features of the washing machine, i was impressed with features like child lock, but i was surprised when the installer installing the product. Really that product has no child lock option, but amazon bluffed with the false product features.

                        I raised my feedback in product review they never responded to me later i approached the amazon help centre, help centre person mentioned this is not amazon fault this lg mistake i should get a job card from lg. Unfortunately, i didn't purchase a product directly from lg, i bought it from the amazon site. Customers trust amazon alot that is the reason they choose amazon to buy a product.
                        Amazon must pay compensation to me as they cheated me with false product details.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          sumit5643
                          Mar 10, 2021
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                          Hello sir my name is sumit i had ordred a vivo v20 se mobile from amazon but i received damage mobile i raise a complaint then amazon provide me replacement but this mobile received a used mobile i returned to amazon for refund but amazon hold my account i wana my money back if amazon do not take any action on my case i take a legal action against amazon on consumer court
                          order id[protected]
                          mobile number [protected]
                          email id [protected]@gmail.com
                          billing address house no 55
                          gali no 5
                          saharanpur
                          pin code 247001
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            Rousan shaw
                            Mar 9, 2021
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                            The refund of rupees 1885 has been proceed successfully on 19th February 2021 the should be reflected date is 26th February 2021. The Authorization code 300541051042103479330 for transaction but till date amount not credit in my Bank account
                            Amazon India customer support has been notified about the posted complaint.
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                              A
                              ABINASH KUMAR RAY
                              Mar 9, 2021
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                              I have ordered kingston ssd 480 gb of Rs 4850 as well as tecno I7 SCREENGUARD of Rs 248 but due to some problem i was made to cancel the order on March-4, 2021.The amount is still not reflected to my account.Amazon has made clear they have initiated the refund incase balance is not reflected to account pls contact the bank.

                              the refund reference number of two items are
                              30005110581058128599937

                              30005110581058128599937

                              pls help me with this matter
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                S. S gill
                                Mar 9, 2021
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                                Resolved

                                Address: Mandi village sambhav colony South Delhi

                                I bought the watch from Amazon, but I have received the box. The empty and amazon ones are refusing to give money and also from giving the product
                                Brand: STYLEFLIX
                                STYLEFLIX Bluetooth Camera Sim Card Supported, Health Fitness Tracker Smartwatch for Men Boys and Girls (Brown)
                                Rs789
                                Mar 10, 2021
                                Complaint marked as Resolved 
                                Amazon
                                Amazon India customer support has been notified about the posted complaint.
                                Not done my this issue
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                                  N
                                  NagpurMumbai
                                  Mar 9, 2021
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                                  Address: India
                                  Website: www.amazon.in/refunds

                                  Hello, I had ordered Samsung mobile MO2 in exchange with old one on 09 Feb 2021 and Paid through Debit Card. delivery boy came on 12 Feb 2021 for delivery of mobile, at that time he told that screen of your old mobile is little damaged so I can't take old mobile and even he didn't delivered that new one so I asked him to refund the amount Rs 7849.00 and that way Amazon company sent me mail that item we have received and your refund has processed but up till now I have not received the amount I have contacted to Amazon Customer Services 6-7 times but they didn't solve my problem just they gave me Refund Reference Number # 30005110401040213711336 with this again I contacted to my Bank But bank also told me to contact to Amazon Customer Services. Please solve my Problem. if you ask me I will provide my Contact Number. For your information i am attaching all Screen shots of E-mail sent by Amazon Customer Services
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    SanGoKa
                                    Mar 9, 2021
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                                    Delivery agent refused to deliver at doorstep. After a false attempt at delivery, they cancelled my order without informing me. In spite of callign customer care repeatedly and customer care escalating the issue, no action has taken place. Neither has the item been delivered nor was there any communication from the delivery agent. First of all refusing doorstep delivery and secondly cancelling the item without the customer's consent is absolutely wrong.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      H
                                      Hanuman Amrutha
                                      from Powai, Maharashtra
                                      Mar 9, 2021
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                                      Address: I.P.D.colony , anandanilayam appartments, block-1,3-G.
                                      Website: Amazon

                                      On 23 Rd February 2 items has ordered for oatmeal 210/- and pu flite women ballet flats for 184/- but refund not credited till now to our account
                                      Amazon India customer support has been notified about the posted complaint.
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                                        D
                                        dharani dhalli
                                        Mar 9, 2021
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                                        Address: D.no 8-62-53, rayapalem post , chillapeta , tagrapuvalasa, visakhapatnam531163
                                        Website: www.amazon.co.in

                                        I ordered one product in amazon . I paid mobile through sent money but it actually pending that day after then success that amount . I had already paid by hand to courier boy. So that online payment was debited to my account also. Please add that 712 rs (T2011301540298134296710)
                                        As soon as possible add that 712 rs to my account
                                        Amazon India customer support has been notified about the posted complaint.
                                        Mar 09, 2021
                                        Updated by dharani dhalli
                                        No response
                                        Mar 09, 2021
                                        Updated by dharani dhalli
                                        I dont have any information till now
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