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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 236

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V
Vennela ph
Feb 19, 2021
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Address: Indian
Website: Amazon

I am pH 111 of the customer of Canara bank actually my account was in syndicate but now syndicate merged with Canara so my account number is[protected] I booked Vivo v5 battery 649 rupees cost in Amazon but I cancel that item and then they released refund amount 649 rupees but that amount not added to the my account please add that amount to my account number[protected] . Amazon order#[protected]
Amazon India customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by Vennela ph
Please add my 649 rupees to my account number [protected]

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    A
    Ashit Roy
    Feb 19, 2021
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    Address: B-1008, Evershine Tower, Geeta Nagar, Vapi, Gujarat, India

    Ordered above 13 pcs. set but delivered 8 pcs. set. this the case of cheating, breach of trust, unethical business practices.

    Why not I lodge this cast to consumer forum?

    Why Amazon is ding business such 420 companies?
    what is their action plan to curb such situation and protect customer right?
    what penalty and fine should be imposed?
    why I should trust "Amazon" in future?

    Ashit Roy
    Amazon India customer support has been notified about the posted complaint.
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      Ditabhai Charpot
      from Dahod, Gujarat
      Feb 19, 2021
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      Address: Agri Business Center Bachkariya,Near Bharat Petroleum sukhsar Via Sukhsar Ta Fatepura District Dahod State Gujarat India, Sales House Number 139, Post

      Sir hame date 15/02/2021 transition Details

      =30020+29990=60010

      return amount only 30020
      Amazon India customer support has been notified about the posted complaint.
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        S
        Staz
        Feb 19, 2021
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        TXN of INR Rs. 199.00 done on Acct **851 on 06-May-20 info: MSI*ICL AMAZON STANDING without PIN/OTP as prescribed by RBI.

        I have received this mesaage with out any authorization.

        They must refund amount and should not repeat in future
        Amazon India customer support has been notified about the posted complaint.
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          P
          Pkj6543
          Feb 19, 2021
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          Sir/ Mam
          I Pankaj Kumar Singh made a transaction of rupees 300 and 50 each on 7th February 2021 through Amazon, but the payment was failed and the money was deducted from my account, I called them and put my issues to them but they say" they don't get any such payment you have to contact to your bank and let them know why the money was deducted after a failed transaction "..
          Please help to get the money back as soon ..
          Amazon India customer support has been notified about the posted complaint.
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            V
            Vikas Ch8013
            Feb 18, 2021
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            I purchase three products from Amazon 596 rupees one is 150, one is 197rs and another is 249rs on 26th January 2021.i paid 50 rupees by my Amazon balance and 546 paid by my debit card . By some reason I canceled it, my Amazon balance was returned but my bank refund is not received in my bank account till now . I also visit to my pnb branch but they said we can't help you in this matter and Amazon customer care said please contact your bank.

            Please help what i do
            Feb 19, 2021
            Complaint marked as Resolved 
            Company not solved my complaint. Company not send me any email, message and not contact to me. Please sir help me as soon as possible in this matter
            Amazon India customer support has been notified about the posted complaint.
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              C
              chaitanyakota
              Feb 18, 2021
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              Please refund my money back. I have subscription for one year prime member ship on 27th September. But I didn't get the refund money till date. Plz PLZ help me in this problem.reference number (848914).plz plz help me
              Amazon India customer support has been notified about the posted complaint.
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                Y
                yogesh kumarr
                Feb 18, 2021
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                I have not received refund from amazon with reference no. 30005110291029204643551 in my PNB a/c-[protected].
                date of incident-01/02/2021
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  sharmapawan108
                  from Guwahati, Assam
                  Feb 18, 2021
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                  Address: Vill:- Koni, Post:- Sanda, P.S:- Kurtha
                  Website: amazon.in

                  I ordered jeans from amazon in january month and returned it on 01/02/2021. the refund is inniated from amazon on 01/02/2021. but my bank didn't show the refunded amount of Rs. 460 .
                  kindly take action and help me to get my money back. i used my Debit Card (PNB) number:- [protected] for my payment if the order from Amazon whose order id is:- #[protected]

                  Refund Reference # 30005110231023153470937

                  Punjab National Bank
                  Pawan Kumar
                  account number:- [protected]
                  IFSC Code:- PUNB0039400
                  Amazon India customer support has been notified about the posted complaint.
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                    H
                    hmnshu190795
                    from Coimbatore, Tamil Nadu
                    Feb 17, 2021
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                    Website: Amazon

                    0n 2nd feb 2021, I had order two keyboards one yamaha and and other casio's both above 12000 each, from last two weeks i contqcted amazon almost everyday and they always gave me different reason and fake promises and said they will provide refrence number .today i got refrence number from them.30005110331033082588575
                    30005110331033223513276
                    And then as they suggested i contacted pnb"s customer cafe they said nothing is showing there by entering these numbers
                    So i contacted amazon and they said now we sugget you to fill up a charge dispute form.
                    Please help me i need my money urgently
                    Amazon India customer support has been notified about the posted complaint.
                    Feb 18, 2021
                    Updated by hmnshu190795
                    They are puting the blame on punjab national bank
                    Feb 19, 2021
                    Updated by hmnshu190795
                    Customer care team of punjab nTional bank is still denying for receiving any rwfund in my bank account from amazon qnd mailed to me talk with amazon team
                    Today amazon team said that they cant do anything more than providing the refund refrence number
                    Please help its a big amount for me.

                    Feb 19, 2021
                    Updated by hmnshu190795
                    Reply from pnb

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                      R
                      ranjan 0000
                      from Bengaluru, Karnataka
                      Feb 16, 2021
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                      Address: gwalior

                      I have made an order of my phone on 6th february but I have cancelled the order on amazon they have initiated the amount on 14th february but i haven't received the amount yet from the bank side the reference number of the transaction is 30005410421037192721658. My bank is punjab national bank(erstwhile oriental bank of commerce). My order amount is rupees 10, 999. i want to get my refund as soon as possible help me with this.
                      Amazon India customer support has been notified about the posted complaint.
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                        K
                        KSantoshKumar1992
                        Feb 16, 2021
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                        As we order track pants from Amazon and payment bank with Andhra bank was done on 4th Feb, 03:43pm.as per amazon customer care discussion they didn't receive any payment on order even it shows successful.
                        Bank reference I'd is[protected]
                        Amazon India customer support has been notified about the posted complaint.
                        Feb 16, 2021
                        Updated by KSantoshKumar1992
                        Order id not created but money WAs debited in my bank account

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                          S
                          Satish1819ssm
                          Feb 16, 2021
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                          I purchased an item from Amazon for Rs/- 9800 on 24 th January but due to quality issue I returned the same to Amazon .Amazon issued refund of R s/-9800 on 31 January 2021, but I did not get the refund in my PNB account. After complaining, Amazon provided me the REFUND REFERENCE NO- 30005110241024174457505.According to Amazon details refund has been successfully done. When almost ten days passed, I did not get the refund, then with this reference number I approached PNB customer care. Customer care executives refused to help me and told that we cannot track this reference 30005110241024174457505, because it is not being displayed on our system. Then I asked for charge dispute form, the executive told that such form is not available or in practice in PNB. Several times I called Amazon customer care and PNB customer care but I did not get my refund so far. Both of them are making liable to each other but not helping me.Where has my refund gone or stuck? Please help me.
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Sunilpooja
                            Feb 16, 2021
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                            My refund not comes in qccount
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              su@2019
                              from Tamlūk, West Bengal
                              Feb 15, 2021
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                              Address: kamalpur, Radhapur, Shyampur kamalpur, radahapur ,shyamour

                              Hello sir
                              i am subrata bhowmik infromyou that behalf of aditi chakraborty
                              some one purchase from amazon use my phone pay upi id ..
                              order no #GB[protected]
                              #GB[protected]
                              please cancel this order and refund my rupees ..i already complain local police station ..please follow the attachment ..my upi id [protected]@ybl further contact me for more information ...this order is a ford
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Ashok Golya
                                Feb 15, 2021
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                                Order number[protected]
                                Tracking I'd - [protected]
                                मैने 29 जनवरी को नाइक शूज (MRP 4980) ऑर्डर किया एडवांस पेमेंट किया मैंने। उन्होंने 12 फरवरी डिलीवर डेट दी। 6 फरवरी को में इकॉम से डिलीवरी बॉय का कॉल आया में गांव चला जाने के कारण मैंने उसको अगले दिन ऑर्डर देने को बोला ।दूसरे दिन कोई ऑर्डर नहीं आया मैने सोचा बाद में कल दे देंगे कुछ टेक्निकल प्रब्लम हो गई होगी । 3-4 दिन तक मैने इंतजार किया लेकिन मेरा कोई ऑर्डर नहीं आया मैने कस्टमर केअर से बात की तो उन्होंने बोला अगले दिन शाम 9 बजे तक आपको डिलवरी हो जाएगी 2-3 तक उन्होंने ऐसे ही बोला मैने वेट किया लेकिन कोई सोलुस्न नहीं मिला फिर कस्टमर केअर से फिर बात की उन्होंने बोला 16 फ़रवरी तक डेट है ओर आपको कल तक ऑर्डर आपके पास पहुंच जाएगा मैने 16 फरवरी का इंतजार किया । लेकिन आज 15 फरवरी को एसएमएस आया कि आपका ऑर्डर रिटर्न सेलर जो गया ओर आपका पेमेंट 2-3 दिन में रिफंड हो जाएगा ।मैने कस्टमर केअर से बात किया तो उन्होंने बोला अब आपको दूसरा ऑर्डर करना पड़ेगा ओर आपका पैसा 2-3 दिन में आयेगा ।मैने कारण पूछा तो बोला गया कि या तो प्रोडक्ट डैमेज है या कुरियर टीम आपके एड्रेस को खोज नहीं पाई ।
                                सर मेरा आमजन ने 18 दिन खराब किया है ओर ऑर्डर डिलीवर भी नहीं किया ।अगर यही कारण था तो मुझे 6 फरवरी को ही बता देते इतना पागल क्यू बनाया गया ओर मेरा समय खराब क्यू किया गया । ओर मुझे 13 को शूज की जरूरत थी मेरे रिश्तेदार की शादी थी लेकिन आमजन कि वजह से में बिना शूज के रहा मार्केट से में ओर लता तो पैसे नहीं थे में एक गरीब किसान परिवार से आता हूं । मैने पैसा ब्याज पर लिया था 18 का ब्याज बिना फालतू लग गया ओर अब में दुबारा ऑर्डर करू तो 15 दिन का टाइम ओर खराब हो ओर 30 दिन का ब्याज भी फालतू लगेगा ।

                                Name Ashok Golya
                                Date of insident 15/02/2021
                                Email I'd [protected]@gmail.com
                                Amazon India customer support has been notified about the posted complaint.
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                                  D
                                  Dhule yoga धुळे योगा Yoga
                                  Feb 15, 2021
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                                  Address: 78 B oswal nagar dhule, maharashtra.

                                  I have ordered SanDisk 64 GB Class 10 Memory card on 27 Jan, 2021 It was received but I have Returned my product
                                  Amazon intitiated the refund on 2 feb 2021 and it was expected to come on 5-7 feb
                                  Amazon gave me the Refund Reference no.(R.R.no.):=30005110151015134969199.
                                  but the Panjab National Bank has still not credited my money.
                                  Product Order id:[protected].
                                  Amazon India customer support has been notified about the posted complaint.
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                                    R
                                    rrpvs
                                    Feb 15, 2021
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                                    Sir
                                    my this order[protected] is not received
                                    Tracking number[protected]
                                    Amazon India customer support has been notified about the posted complaint.
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                                      M
                                      Mitali Sìngh
                                      Feb 15, 2021
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                                      Sir mene Amazon se ek product liya tha but woh mujhe pasand nahi aaya tha... Toh mene use return kiya tha unki taraf se refund rs. 639 mere account union bank of india main date 5feb last date ane ki thi but woh abhi tak nahi aaya hai mene Amazon company se baat ki toh unhone kaha ki waha se cash credit ho chuka hai but woh abhi mere account m ni aya hai ... Please ap mera refund status check karke mera refund wapis krne ki kripa kare

                                      Thank-you
                                      Mitali Singh
                                      Amazon India customer support has been notified about the posted complaint.
                                      Feb 15, 2021
                                      Updated by Mitali Sìngh
                                      Sir mene Amazon se ek product liya tha but woh mujhe pasand nahi aaya tha... Toh mene use return kiya tha unki taraf se refund rs. 639 mere account union bank of india main date 5feb last date ane ki thi but woh abhi tak nahi aaya hai mene Amazon company se baat ki toh unhone kaha ki waha se cash credit ho chuka hai but woh abhi mere account m ni aya hai ... Please ap mera refund status check karke mera refund wapis krne ki kripa kare

                                      Thank-you
                                      Mitali Singh

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                                        I
                                        Isaac a
                                        Feb 15, 2021
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                                        On 13th of February I ordered a antgaming headset and payed full cash at that moment itself you can see
                                        Order Number:[protected]
                                        Order Date: 13.02.2021
                                        And when the pakage arrived to the location of where it needed to be delivered the delivery guys called and said that the delivery will not be done saying that the location is far
                                        But Daily there are so many packages coming to the area and delivered to the address.
                                        so I called the Amazon customer care service and they said they will resolve the matter but they did not and then the delivery guys cancelled the ordered pakage and are now returning it to the seller.

                                        Why is Amazon playing with us providing wrong information and possibly worst egoistic delivery service.

                                        Pls help!...
                                        Amazon India customer support has been notified about the posted complaint.
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