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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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I purchased an item from Amazon for Rs/- 9800 on 24 th January but due to quality issue I returned the same to Amazon .Amazon issued refund of R s/-9800 on 31 January 2021, but I did not get the refund in my PNB account. After complaining, Amazon provided me the REFUND REFERENCE NO- 30005110241024174457505.According to Amazon details refund has been successfully done. When almost ten days passed, I did not get the refund, then with this reference...
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Sunilpooja
Feb 16, 2021
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My refund not comes in qccount
Amazon India customer support has been notified about the posted complaint.
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    su@2019
    from Tamlūk, West Bengal
    Feb 15, 2021
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    Address: kamalpur, Radhapur, Shyampur kamalpur, radahapur ,shyamour

    Hello sir
    i am subrata bhowmik infromyou that behalf of aditi chakraborty
    some one purchase from amazon use my phone pay upi id ..
    order no #GB[protected]
    #GB[protected]
    please cancel this order and refund my rupees ..i already complain local police station ..please follow the attachment ..my upi id [protected]@ybl further contact me for more information ...this order is a ford
    Amazon India customer support has been notified about the posted complaint.
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      A
      Ashok Golya
      Feb 15, 2021
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      Order number[protected]
      Tracking I'd - [protected]
      मैने 29 जनवरी को नाइक शूज (MRP 4980) ऑर्डर किया एडवांस पेमेंट किया मैंने। उन्होंने 12 फरवरी डिलीवर डेट दी। 6 फरवरी को में इकॉम से डिलीवरी बॉय का कॉल आया में गांव चला जाने के कारण मैंने उसको अगले दिन ऑर्डर देने को बोला ।दूसरे दिन कोई ऑर्डर नहीं आया मैने सोचा बाद में कल दे देंगे कुछ टेक्निकल प्रब्लम हो गई होगी । 3-4 दिन तक मैने इंतजार किया लेकिन मेरा कोई ऑर्डर नहीं आया मैने कस्टमर केअर से बात की तो उन्होंने बोला अगले दिन शाम 9 बजे तक आपको डिलवरी हो जाएगी 2-3 तक उन्होंने ऐसे ही बोला मैने वेट किया लेकिन कोई सोलुस्न नहीं मिला फिर कस्टमर केअर से फिर बात की उन्होंने बोला 16 फ़रवरी तक डेट है ओर आपको कल तक ऑर्डर आपके पास पहुंच जाएगा मैने 16 फरवरी का इंतजार किया । लेकिन आज 15 फरवरी को एसएमएस आया कि आपका ऑर्डर रिटर्न सेलर जो गया ओर आपका पेमेंट 2-3 दिन में रिफंड हो जाएगा ।मैने कस्टमर केअर से बात किया तो उन्होंने बोला अब आपको दूसरा ऑर्डर करना पड़ेगा ओर आपका पैसा 2-3 दिन में आयेगा ।मैने कारण पूछा तो बोला गया कि या तो प्रोडक्ट डैमेज है या कुरियर टीम आपके एड्रेस को खोज नहीं पाई ।
      सर मेरा आमजन ने 18 दिन खराब किया है ओर ऑर्डर डिलीवर भी नहीं किया ।अगर यही कारण था तो मुझे 6 फरवरी को ही बता देते इतना पागल क्यू बनाया गया ओर मेरा समय खराब क्यू किया गया । ओर मुझे 13 को शूज की जरूरत थी मेरे रिश्तेदार की शादी थी लेकिन आमजन कि वजह से में बिना शूज के रहा मार्केट से में ओर लता तो पैसे नहीं थे में एक गरीब किसान परिवार से आता हूं । मैने पैसा ब्याज पर लिया था 18 का ब्याज बिना फालतू लग गया ओर अब में दुबारा ऑर्डर करू तो 15 दिन का टाइम ओर खराब हो ओर 30 दिन का ब्याज भी फालतू लगेगा ।

      Name Ashok Golya
      Date of insident 15/02/2021
      Email I'd [protected]@gmail.com
      Amazon India customer support has been notified about the posted complaint.
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        D
        Dhule yoga धुळे योगा Yoga
        Feb 15, 2021
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        Address: 78 B oswal nagar dhule, maharashtra.

        I have ordered SanDisk 64 GB Class 10 Memory card on 27 Jan, 2021 It was received but I have Returned my product
        Amazon intitiated the refund on 2 feb 2021 and it was expected to come on 5-7 feb
        Amazon gave me the Refund Reference no.(R.R.no.):=30005110151015134969199.
        but the Panjab National Bank has still not credited my money.
        Product Order id:[protected].
        Amazon India customer support has been notified about the posted complaint.
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          rrpvs
          Feb 15, 2021
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          Sir
          my this order[protected] is not received
          Tracking number[protected]
          Amazon India customer support has been notified about the posted complaint.
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            M
            Mitali Sìngh
            Feb 15, 2021
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            Sir mene Amazon se ek product liya tha but woh mujhe pasand nahi aaya tha... Toh mene use return kiya tha unki taraf se refund rs. 639 mere account union bank of india main date 5feb last date ane ki thi but woh abhi tak nahi aaya hai mene Amazon company se baat ki toh unhone kaha ki waha se cash credit ho chuka hai but woh abhi mere account m ni aya hai ... Please ap mera refund status check karke mera refund wapis krne ki kripa kare

            Thank-you
            Mitali Singh
            Amazon India customer support has been notified about the posted complaint.
            Feb 15, 2021
            Updated by Mitali Sìngh
            Sir mene Amazon se ek product liya tha but woh mujhe pasand nahi aaya tha... Toh mene use return kiya tha unki taraf se refund rs. 639 mere account union bank of india main date 5feb last date ane ki thi but woh abhi tak nahi aaya hai mene Amazon company se baat ki toh unhone kaha ki waha se cash credit ho chuka hai but woh abhi mere account m ni aya hai ... Please ap mera refund status check karke mera refund wapis krne ki kripa kare

            Thank-you
            Mitali Singh

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              Isaac a
              Feb 15, 2021
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              On 13th of February I ordered a antgaming headset and payed full cash at that moment itself you can see
              Order Number:[protected]
              Order Date: 13.02.2021
              And when the pakage arrived to the location of where it needed to be delivered the delivery guys called and said that the delivery will not be done saying that the location is far
              But Daily there are so many packages coming to the area and delivered to the address.
              so I called the Amazon customer care service and they said they will resolve the matter but they did not and then the delivery guys cancelled the ordered pakage and are now returning it to the seller.

              Why is Amazon playing with us providing wrong information and possibly worst egoistic delivery service.

              Pls help!...
              Amazon India customer support has been notified about the posted complaint.
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                Naveen Yad
                Feb 14, 2021
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                Received duplicate. Didn't get the refund.Amazon embezzled my money. Customer care is rude and denied the refund by giving fake policy quotes. I couldn't cash the the recieved cheque dated 30/10/2017. Now they say they embezzled my money and they won't provide refund as it's been more than 6 months since cheque was issued. Amazon cheated me and embezzled my money. It's been 3 years since Amazon embezzled my money. This is a pure fraud with customer by Amazon.
                Amazon India customer support has been notified about the posted complaint.
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                  R
                  Rajbeer.
                  Feb 14, 2021
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                  Address: Manesar Gurgaon Haryana
                  Website: Amazon company

                  Amazon company pay 1269 Rupees in 30 Jan 2021.but this amount not credit in my account [protected] RRN number 012794 dear sir please help me my name Narender Kumar I request you
                  Amazon India customer support has been notified about the posted complaint.
                  Feb 14, 2021
                  Updated by Rajbeer.
                  Dear sir Amazon company pay 1269 rupees 31 jan 2021 but this amount not credit in my account [protected]

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                    Rohitpal007
                    Feb 14, 2021
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                    ALERT:Rs.999.00 spent via CREDIT Card xxxx at AMAZON1258399 on[protected]:09:44:14 without PIN/OTP.Not you?Call [protected].
                    This happened to me and i didnt used my card and one more thing i cant see my balance after deducted amount but if i do normal transaction i can see the Pending balance. I need a resolution about please be quick.
                    Amazon India customer support has been notified about the posted complaint.
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                      paurush totlani
                      Feb 14, 2021
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                      Resolved

                      Address: Amazon Pvt limited
                      Website: Amazon.inorder number 402-7886819-5111513

                      I was cheated for Rs 10000..by Amazon because they offered an exchange value for my macbook of 26850 and refunded only 16850 out of that and cut 10000 despite the fact that the product (laptop)hp chromebook which they gave me had a defective battery for the exchange ..when asked about the incorrect refund they denied the refund status and till date have not returned the 10000 rupees ..absolutely fleecing the customer and this certainly wasn't expected from amazon
                      Jul 17, 2021
                      Complaint marked as Resolved 
                      Just delete the complaints
                      Amazon India customer support has been notified about the posted complaint.
                      Feb 15, 2021
                      Updated by paurush totlani
                      As you can see the way in which the item was delivered looks like a second hand laptop despite the fact that I had paid the amount for a new laptop and not a second hand laptop that was delivered to me ...bloody cheats

                      They have been notified a lot of times before and haven't resolved the issue till date
                      Trust me if it's reputation they are talking about ...for this particular purpose they have fleeced me for 10000 rupees which isn't a joke delivering a faulty laptop in exchange for my macbook by increasing the exchane price to 26850 and then delivering the hp chromebook which has a defective battery ..when asked for the refund only 16850 were returned saying we don't refund promotions ...if it were a normal sceanrio where it was my mistake I would understand but this was pure fleecing a customer just for their sweet benefit and ten thousand rupees mind you is not a joke
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                        aditya318
                        Feb 13, 2021
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                        Address: chak harihar van chhatnag road jhunsi allahabad

                        My name is aditya email id is . [protected]@gmail.com which is registered with amazon.in. My amazon.in account is locked from 3 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i realizes that i fill anything wrong i immediately cancelled that order.
                        After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, but they not listening anything they send me mail that [ your order can't be delivered please send your credit card details with billing address ] but that credit card no i filled is wrong
                        I have also provide all the details to amazon.in by mail but still my account is locked.
                        Amazon India customer support has been notified about the posted complaint.
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                          Gasnnsns
                          Feb 13, 2021
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                          Address: Patna

                          Sir maine 31 Jan ko bluetooth headphone orders kiya tha lekin usi din maine apna order cancel kr diya tha Amazon customer care baat kiya to bole bank customer care baat kriye pr abhi tk mera payment return nhi aya Amazon app mera dikha rah 5 Feb lo return agay mere account me credit nhi hua hai mene uska screen shot lagya hai aur reference no ka bhi plz sir solve my problem abhi tk mera paisa nhi aya hai maine branch bhi visit kiya lekin nhi aaya sir my refund reference no is 30005110311031183814753
                          Feb 14, 2021
                          Complaint marked as Resolved 
                          Amazon India customer support has been notified about the posted complaint.
                          Feb 14, 2021
                          Updated by Gasnnsns
                          Abhi tk mera payment nhi aya plz return my payment
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                            Nicky Rawat
                            Feb 12, 2021
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                            Website: Amazon

                            Had ordered something from Amazon on[protected] which i successfully cancelled on[protected]. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741039103844474338 of amount 3297 Rs.
                            & amount of 899 rs Refund refrence no. 74332741031103095435226 Attached is the email from the Amazon team stating that the refund has been successfully completed. Refund amount:- 899 & 3297 Rs. Product name:- ihandikart aluminum kettel & Bharat pratham wooden wine glass rack My name:-Nikita Rawat Mobile number:- [protected] E-mail:- nicky.[protected]@gmail.com
                            Complaint
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                              8
                              8294815100
                              Feb 12, 2021
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                              Address: at-shamho sarlahi,po-salha saidpur brari ,ps-shamho,distirct-begusarai bihar pin-811106

                              Dear Sir, my account Amazonka has been closed for 6 months, to which I have compiled fifty times on Amazon, even after that no hearing is done.
                              Submitting more information in the file below
                              my name-sarvesh kumar singh
                              at-shamho sarlahi, po-salha saidpur brari, ps-shamho, distirct-begusarai bihar pin-811106
                              Amazon India customer support has been notified about the posted complaint.
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                                M
                                Mrx Bhai
                                Feb 11, 2021
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                                Website: Amazon.in

                                Product returned but refund not processed yet by bank please help
                                Amazon India customer support has been notified about the posted complaint.
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                                  Balaraman KT Udayagiri
                                  Feb 11, 2021
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                                  Ordered item has been shipped. The delivery agent has not yet been called. I am ready to buy the shipped item. My phone number and address are true. Either give the delivery agent's mobile number or office address or do as you please.

                                  Yours faithfully,

                                  Balaraman KT
                                  Udayagiri House
                                  Po chenoli
                                  Via perambra
                                  Kozhikode dist.
                                  Pin: 673525
                                  Mob No. [protected]
                                  [protected]@gmail.com
                                  Amazon India customer support has been notified about the posted complaint.
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                                    lucky1401
                                    from Panvel, Maharashtra
                                    Feb 11, 2021
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                                    Address: amazon Online Shopping Pvt. Ltd. City Tower Complex, Sasthitala Lane, Atghara New Town, Kolkata, West Bengal- 700052 (provided in website)
                                    Website: onlineprizeamazon.in

                                    A person called me saying he is from amazon and sent me a link through message saying I received a gift of 7, 50, 000 Rs. They have all the details like my Name, Phone Number, Address and the details of the order I made on Amazon.in.
                                    Website- onlineprizeamazon.in
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                                      Nik55
                                      from Gandhinagar, Gujarat
                                      Feb 11, 2021
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                                      Every time it is showing wrong OTP.
                                      I hv tried more than 50times by different ways. This cars is useless for me. Solve this wrong otp issue or else i have to close this card! Wasting my time and money. Bakwas service!
                                      Amazon India customer support has been notified about the posted complaint.
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