Amazon India Complaints & Reviews

I cancel my order but I didn't got my money back yet Amazon.in order :[protected] . Please help me this is my order I'd and I didn't got my money yet.

I ordered a pair of earphones from Amazon.
The cost of the earphones is around Rs15000.

I ordered it on 2 Jan 2020 and the same was delivered to me on 4th Jan 2020. The box delivered had no wear or tear and was properly sealed. When I opened the box, I found that it was an empty retail box with no earphones or charging case in it. I immediately raised the issue with Amazon Customer Support. I was told that they need 5-6 days time to conduct an internal investigation and they will get back with results. I waited for the said time but got no communication from their side. When I contacted Amazon Customer Support in 10 Jan 2020, I was told that as per their internal investigation they product was delivered to me and they cannot assist me any further.

Amazon has taken 15000 rupees from me to deliver an empty box and I can do nothing about it. Its making me feel helpless as a consumer.

I am a frequent shopper and have bought goods of worth more than 2 lakhs from Amazon alone in the past 1-2 years, yet my complaint was brushed aside without any serious consideration. Moreover, the platform has the audacity to call me a liar by telling me that as per theor internal investigation the product was delivered to me.

All the following orders were not delivered on 25 September 2020 the orders being auto cancelled by Amazon.
Order #[protected],
Order #[protected]

Order #[protected]
Order #[protected]
Even after three months my account says
On the way back Your refund will be issued soon.

I made a payment through UPI on Amazon if amount 3548 and then cancelled it but I haven't received the refund till now amazon told me to contact bank customer care so I request you to trace my refund and help me with this
The refund reference number is below.
[protected]

Amazon mobile cancelled amount was not refunded but amazon side was amount refunded they gave an reference number
30005103280328164928806 but imdian bank side not refunded

Amazon delivery agent is careless and dont have manersh
How to talk to customer at time delivery thats also don't
no I see mine time All is good but delivery agent so poori
Can tell them Good bhiver at time delivery to costumer
Can give good renting can Somtly can talk to costumer ok

I recieved only laptop box 📦 and not laptop
I request amazon to check on this
Order id:[protected]
Mac book air laptop worth 65990
Please check this and revert back to me!

My name is Siva... I have orderes a product in amazon then it was cancelled due to some issues then tha amazon initiates the refund but the money was not reflected in my account the RRN is 812604

I canceled my order of rs 261 and amazon's representatives said that they refund 261rs on 31st december 2020 whith refund reference number 74332741001036617844093 but refund is not credit in my account till now.

I booked a wadrobe in amazon but idid not like it and i returned it.they intiate the amount to my bank account of central bank of india.But still i did not get the amount from the bank

Surya Maran T
Mobile No:[protected]
e-mail:[protected]@gmail.com

Date of incident: 2-1-2021 to 7-1-2021

Order No:[protected]Amazon India)

RRN: 74332741003100294947799

I have orderd "Play station 4" amount of "Rs.29, 990" in Amazon on[protected], and I cancelled it on the same date as per mention the amount will be refunded before[protected] but I not received, I requested Amazon customer care regarding refund they said "they have initiated the amount if amount not received contact bank customer care with Refund Reference Number (RRN)" then I contact bank customer care they said " They don't have access for that, contact your branch " and then I contacted the branch they said "it is direct processs by Amazon so please contact Amazon" again I contacted Amazon they told me to file a charge dispute.

Kindly help me in my refund amount of Rs.29, 990

On 9dec I had placed an order ONE ASSIST SANDWICH MAKER EXTENDED WARRANTY PLAN AMOUNT ₹199. I had made that order cancelled my refund has been initiated on 21dec by Amazon but still it has not been credited in my account REFUND REFERENCE NUMBER -H6V85ZG30000KH44H6V85ZG30000KH44IDN3R. I kindly request you to credit my refund un my account as soon as possible

Plz help to resolved m issue.
account id [protected]
This E-mail is regarding your recent orders[protected],
[protected],[protected].
And plz call me [protected]

A refund of rs379 from Amazon has been initiated on 23rd dec 2020 but not been credited to my bank account yet. It should reflect by 28th dec. 2020 but the Amazon customer care service say to contact the PNB and to raise charge dispute.
Please help!
Please find the reference no. 5134040359029813894359.

I have ordered 2 items which is charcoal strips packs ...! And when i was ordering it said that minimum quantity of ordering is 2 ... i ordered 2 items PAID for 2 items ...! But recived 1 item ... which is non returnable ... and hence they are not taking my complaint of missing items ...! They cheated on me with my money ...! I want a refund

My account number [protected] (Punjab Natioanal Bank)
I purchased a product from amazon.in on 20th December 2020 of this month using my punjab national bank debit card same was return to 20th December 2020 i asked them for refund. As per their confirmation refund was credit in account on 20th December to 25th december of this month. Still it was not reflected in my account. They had provided the refund reference number-75503720356044552285624.
I had contacted also bank customer service number there is no proper response. Please check and confirm the status.

Hello

This is Tejas TS and my account number is ([protected]), I had purchased a product on Amazon on 26th December 2020 using my card worth 1798, and I got a refund from them on 5th Jan 2021, and it has still not reflected in my account, when I contacted Amazon they said me to call pnb customer service, when I called them, they said me to mail the issue.
Amazon has sent me a mail giving me the reference number of the refund, can you check and let me know, where has the money gone.
I have attached my bank statement and Amazon reference number mail, so that you can have a check.

Hello sir i am a fan your all products. Sir i already messaged email but no replay sorry for asking i have no other way to ask.This.. Sir do you give me a free product of your m51 pelase. Please... 🙏🙏🙏. I know this your income. If you intrsted please helpe me... Pleas

From last two months my account is debited 169 rs regular on date 6 what can i do for stop this payment and how can refund ny mail address is [protected]@gmail.com and bank is ICICI, Pratapgarh

My account number [protected]. I purchase a product on 10th dec 2020 using my canera bank debit card same was not recieved my account till now. I asked them for refund. As per their confirmation refund was initiated on 10th dec same day but maximium time of 5 days. but amount is not reflected in account till now. They had provide the refund Amazon Ref. No. 3000510345034514438723.

I had contact your customer service their is no proper response please check and response.

Name- Amit Kumar
Mobile No. [protected]
Email: [protected]@gmail.com