Amazon India Complaints & Reviews

My account was debited Rs.199 for no apparent reason. The following message was received:

Txn of INR 199.00 done on Acct XX736 on 19-Dec-20.Info: VSI*AMAZON ST.Avbl Bal:INR 1, 716.66.Call 18002662 for dispute or SMS BLOCK 736 to [protected]

I have not made any transactions today and I have not received any otp or any transaction intimation.

Fake details are being shared and not getting a proper response.
When try to contact customer service they kept call on hold for a long time and then rejects the call

Respected Mam / sir,
I have ordered a mobile of redmi 9 prime 4 gb ram & 64 gb internal storage on dated 28/11/2020, I have made payment through my debit card of bank of india, branch mechua (832102), but my order was cancelled due to the mistake of delivery not available in the pin code 831002, on dated 03/12/2020. The refund was initiated by amazon dated on 4/12/2020 buts its 19/12/2020 now and i haven't received my money yet,...

Dear sir/mam maine 14 nov.2020 ko amazon.in se 526 rupay ka shoe purchase kiya tha jisse maine next day hi return kar diya. aur jiska refund mujhe amazon ne 28 nov ko account me credit hone ko kaha tha. lekin aisa nahi hua. phir maine 30 nov. ko amazon ke customer care se baat kiya to unhone kaha ki yaha se 28 nov. ko hi mere account me 526 rupay credit kar diya gaya hai. unhone mujhe refrence no. bhi diya#74332740329032877847113 unhone kaha ki aap apne branch se baat kijiye phir main apne branch gaya unhe sab kuch bataya lekin unhone kaha ki hum apki koi bhi help nahi kar payenge aur unhone iska koi solution bhi nahi bataya. phir maine central bank ke customer care se baat kiya to unhone bhi kaha ki yaha se kuch bhi nahi ho payega aur ek chij unhone kaha ki aap charge dipute form fill kardo apka promlem solve ho jayega. maine central bank me online bhi complain kiya hai lekin aaj 15 se 20 din hone ko hai unke taraf se bhi koi jawab nahi aaya hai. phir maine central bank ko mail ke jariye bhi apni baate batai lekin 10 se 12 din ho chuke hai unka bhi koi jawab nahi aaya hai.main bahut hi jada paresha ho chuka hu kuch samajh me nahi a raha ki kya karu please meri help kare aur mera jo amount pending hai usse mere account me credite karwa de

Dispute amount -526
Refund reference no._ 74332740329032877847113
Account no.- [protected]
Branch - south jhagrakhand
Ifsc_cbin0281492
Phone no. - [protected]

Dear sir,

I was purchased a product on amazon on 10th of December 2020 of worth rs .948 using my canara bank debit card but we cancelled an order and i asked then for refund. As per their confirmation refund was initiated on 12th December 2020 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 75503720348044364063673 I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status. And kindly help to get my refund.

Sir mai hp 1212 pirntar 19 nawambar ko mangaya tha
Lakin mera parjekt pasand nahi aaiya mai ne usi waqt us ko return me dal diya lakin mera parjekt return nahi kiya gaya aur mera amazon account ko hold kar diya gaiya nahi hi mai koi complen kar sakta hu aur nahi koi shikait
Ab ye pardact mere pas bekar pada huwa hai aur aaj tak mera saman reuturn nahi huwa aur aaj 30 din hogay mere acaont ko hold kar ke rakha gaya hai.
Pirintar HP 1212 .Serial no.CN09P2207X.
FPU NO.7WN07.64002

Hello,

When I open any shopping app in Amazon app in my mobile, Then shows such an error like this "
We're sorry. The Web address you entered is not a functioning page on our site"

Please show me the solution.

Bhavin parekh
India.

I have ordered a laptop and canceled it due to address issues and I've also received a mail informing me that Amazon has processed the transaction and gave me refund reference #30005103440344183667363 but I haven't still received my amount

Order date

31-Oct-2020

Order #

[protected]

Order total

1, 000.00
I have seen this offer and availed but cashback not yet credited to my account as a result I have stopped trust and also haven't renewed my Prime membership, I have enclosed Screenshots of offer so immediately credit 100/- cashback and also compensation of 200/- for the delay!
Already contacted care 2 times but not received cashback yet !
Attachments area

I got Amazon basics washing machine in Dec-2019, It stopped working at 20th Oct 2020, It was in one year warranty so I raised complaint, Person came to check and informed that it will take 3-5 working days to get spare parts. Its been 55+ days since then i am following up every day on email and calls they are just giving fake promises. They have cheated me and making fool since 8+ weeks.

Order Id #[protected]

Hi this Ramesh Kumar
I have Order Kiran SSC book instead they gave used and tared ncret book .i have call customer service they said we will replace it has been 10 days no one still came

Dear Sir,
i purchased a product from amazon on 1st december 2020, but the seller sents wrong item so i make retuirn for this product...on 10th december 2020 i received the product and on 11th december my order was picked for return and refund was processed...but i didn't get refund till now.on amazon app..they shows that refund got credited through debit card by last date 16 december2020 so i contact to both amazon and bank customer care but my problem didn't solved...so please help me sir..

AMAZON ORDER ID.[protected]
REFERENCE NO.- 74332740347034633906991
DATE OF PROCESSING- 11 DECEMBER 2020
I WANT REFUND IN MY BANK ACCOUNT
BANK NAME- CANARA BANK
A/C NO.[protected]
IFSC CODE- CNRB0004550
NAME- RISHABH JAIN

74332740345034474529177 reference number.

Sir,

My invoice copy of the product is attached along. I received a damaged product, had returned the item and requested for refund. When contact Amazon, they say the refund is credited to my bank account (ESAF), but my pay transaction history doesn’t show any refund for this product. I have confirmed the same with my bank too.

Amazon Refund Ref. #[protected]

Kindly help

Thank you in advance.

I have two unauthorized charges on my First National Bank of Omaha credit card. I did not make or authorize these fraudulent charges.

11/15/20 AMZN Mktp US*207GU34TS AMZN.COM/BILL WA $17.84
11/21/20 AMZN Mktp US*182v41hf3 AMCN.COM/BILL WA $44.99

I am requesting a refund and would appreciate the total of $62.83 being credited back to my credit card, or sent to me personally.
I do not know or understand how my card number was compromised.
Thank you,
Phyllis J Crosby
[protected]

Sir ji maine ek amazon INDIA se Samsung Galaxy a21s 6gb128gb phone 17 November 2020 ko order kiya tha jiska order no[protected] he
Mujhe ye phone 19 nov ko receive hua jo defeated mila tha maine iska replacement 19 november ko create kiya jiska order no[protected] he lekin coriur boy mera replacement order 21 ko delivered nhi karke gya fir maine 23 November ko return ke liye request kiya jo mare pass se 25 november ko product ka pickup ho gya aur 25 November ko compny ke warehouse delivered ho gya
Ab Amazon INDIA mera refund dene se mana kar rhi he

Hello,
I have purchased the HP laptop through amazon on 15 August 2020.
Order id[protected]
On 10 December 2020 the issue arrives for which My fan not works and laptop is very slow.
There was also OS corruption which not works.
I have contacted the Amazon and HP for the issue as this laptop is defective.
The HP told they will not visit as this not come under our warranty.
I have visited the HP service center and they declined for windows 7 installation And any help
Amazon telling to bring the letter of service denied.
My product is under warranty and I have shared the service denied email to amazon.

After sharing the details also Amazon is declining to help and HP not providing the service.

I have share details with Amazon.
HP is not providing the help either way for warranty product.
Please take the product return back or I have to lodge a legal complaint.

My registered mobile no - [protected]
Today after 1-2 weeks no help. Date - 16/12/2020

I received a offer letter from amazon mentioned mail. After received that there is no communication. Is it Real or fake.

I didn't get my refund amount

I ordered a product on amazon of INR 1999 on 9th of this month using my canara bank debit card and I cancelled it on that day itself but no refund is there till now. As per their confirmation refund was initiated on 10th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as contacted customer service number. Please help me out