| Address: Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ |
I had ordered one product (Sold by Craftatoz® i.e. Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ, cost Rs.5, 299.00) through amazon on 17th January 2021[Order#[protected] ] and subsequently cancelled it, prior to arrival of the Parcel . On 23rd January 2021 Parcel arrived & the same was promptly sent back of the same without opening & receiving the same . The seller has also approved the return request. Further, Amazon has sent me a notification that refund would be issued within 3-5 business days from when Craftatoz® receives your return. But the amount has not been credited to my account yet. No refund reference number is also sent. I request you to check the status and process the refund.
Amazon India customer support has been notified about the posted complaint.
Seeking your attention for the fraud happened with me on Amazon.
I have returned a product on 27 aug with order id[protected]. But my refund is still pending. I talked to customer care regarding this but they denied to refund because of mismatch which I already mentioned. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.
Kindly look into the matter and do the needful.