Claimed

Amazon India Complaints & Reviews

1
Updated: Aug 15, 2026
Complaints 20368
Resolved
1487
Unresolved
18881
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 245

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
FEARLESS GUYS
from Saint Thomas Mount, Tamil Nadu
Feb 5, 2021
Report
Copy

18/12/2020 sum of rupees 1, 999 refund from amazon. Ref no.74332740353035272343967.Till the amount was not yet credited please revert the amount to my account.Acc Name: G.Manikandan
Acc no:[protected].
UDC branch, kattur, Trichy.
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Arun Kumar Ganguli
    from Chakapara, West Bengal
    Feb 5, 2021
    Report
    Copy

    Address: Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ

    I had ordered one product (Sold by Craftatoz® i.e. Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ, cost Rs.5, 299.00) through amazon on 17th January 2021[Order#[protected] ] and subsequently cancelled it, prior to arrival of the Parcel . On 23rd January 2021 Parcel arrived & the same was promptly sent back of the same without opening & receiving the same . The seller has also approved the return request. Further, Amazon has sent me a notification that refund would be issued within 3-5 business days from when Craftatoz® receives your return. But the amount has not been credited to my account yet. No refund reference number is also sent. I request you to check the status and process the refund.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PRABHAKAR-SINGH
      from Samastipur, Bihar
      Feb 5, 2021
      Report
      Copy

      I ordered my first product from Amazon (Canon Eos 1500D. 26 Dec 2020, Oder id- 408-[protected]) Amount Rs-28, 070.00 but I got different wrong product.
      Then after I complaint Amazon customer care. Amazon customer care create replacement (replacement Oder no[protected] than I will be replace and receive product but not proper packaging (Canon Eos 1500D) I have not receive memory card and I have faced the the issue on camera LCD I feel my camera LCD was blinking then after I will again complaint to customer care and he tell me first of all I verified and I have need to all proof so please you provide me all proof regarding your issue. I will send all the videos pictures and all proof customer care satisfied verified everything then after he should be create return process. pickup boy come on my address and verified the product(Canon Eos 1500D) then after he should pickup the product.
      app show refund process reflect 2 to 3 days in your account but I can't received my refund amount.
      Amazon customer care say me wait some more time after some day again I call the customer care he process the refund and say it will be created by 29 jan 20201.
      Certain Amazon send me mail 2 Feb Amazon customer care say I will not refund your amount.
      He Also kept my product and not refund my amount (Money) And he also blame me I am return a wrong product but is it not possible because Amazon pickup boy verified first of all then after he should pick up the product.
      I am totally disappointed so please my humble request to you help me please I want to refund my money please help me
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aaryasoma
        Feb 4, 2021
        Report
        Copy

        I did a payment of 3, 999 rupees. I refunded it on the app, but I didn't get the fund yet . The transaction was refunded on Aug 25, 2019.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nethra Yuvraj
          from Bengaluru, Karnataka
          Feb 4, 2021
          Report
          Copy

          I made a payment of Rs 884 (442 & 442) in google pay to amazon on 25.01.2021. Amount has been debited but on contacting amazon they are saying they haven't received the amount & are refusing to refund the amount
          Amazon India customer support has been notified about the posted complaint.
          Feb 04, 2021
          Updated by Nethra Yuvraj
          I made a payment of Rs 884 (442 & 442) in google pay to amazon on 25.01.2021. Amount has been debited but on contacting amazon they are saying they haven't received the amount & are refusing to refund the amount

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mradarshr
            Feb 4, 2021
            Report
            Copy

            My name is Adarsh Rathaur and i am using Amazon My email Id is : [protected]@gmail.com
            My Amazon account which is linked to [protected] is on Hold from last 30 days i cant resolve this because i place order and by mistake filled wrong Credit Card Details and instantly My ACCOUNT holded by Amazon. I am sorry for my mistakes please release my amazon Account so i can continue using Amazon services.

            Thank You
            Contact email
            [protected]@gmail.com
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              VARUN KUMAR12
              from Noida, Uttar Pradesh
              Feb 3, 2021
              Report
              Copy

              I am very much disappointed with the customer service provided by customer care. They always request to wait for 48 hours and when contacted again they asked to wait for 48 hours more. I want immediate call back for help
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohitsingh12345
                Feb 3, 2021
                Report
                Copy

                Subject: Refund amount is not reflected in my account

                I was suppose to get the refund amount of RS 1849 from Amazon
                They have processed on 18 jan 2021, but still it has not reflected in my account.

                They have provided me the reference number which is as follows:

                Refund Reference # 75503721019045291837374

                Kindly look into the matter.

                Thank you
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aamir0296
                  from Kakinada, Andhra Pradesh
                  Feb 3, 2021
                  Report
                  Copy

                  Address: India
                  Website: Amazon

                  Hi there I returned an item from amazon but not got my refund yet, the amount is one thousand INR. Only. The company is saying they send the refund but the problem is with the bank plz lookout it's been more than a year!!!
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pitibo A Kibami
                    from Kohima, Nagaland
                    Feb 3, 2021
                    Report
                    Copy

                    I recieved a call on the 3rd of February 2021 regarding a deal which i was shortlisted for. i did all that i was told but had to keep making payments again and again on the pretext of GST. I have paid a lot already and yet they didnt refund my amount after i had refused the order. Got connected to many different employees. The refund method was shady and i had to back out before i lost more money. I want Amazon to verify this no and help me get my lost amount. the number they called me from was [protected].
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      tarun jaya
                      from Gurgaon, Haryana
                      Feb 3, 2021
                      Report
                      Copy

                      Earlier amazon delivered me a different product which I haven't order and only of the executive had only requested my return pickup for the same issue and after returning the product amazon declined my query by saying you have given us the different product and now they are not refunding my money back and threatening me daily that they won't give a refund for the same. I request you to please help me in this regards and try to get my refund back as soon as possible as I am having an issue and the refund amount is too big so please it's my humble request to help me, please
                      Amazon India customer support has been notified about the posted complaint.
                      Hi Team,

                      Seeking your attention for the fraud happened with me on Amazon.
                      I have returned a product on 27 aug with order id[protected]. But my refund is still pending. I talked to customer care regarding this but they denied to refund because of mismatch which I already mentioned. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

                      Kindly look into the matter and do the needful.
                      sumit1166's reply, Apr 25, 2022
                      HI, same is happening with me right now. I have returned 2 shirts and they are saying returned items are different than original. Is your query solved? Kindly guide me.
                      The same thing has happened with me as well. Ordered a Size 9 sports shoes of a certain design on 9 August, got the item delievered on 14 August in a well sealed packet. The box of shoe was Size 9 but inside the shoe was a different design and size 7. On contacting customer care the agent confirmed that the mix up was at seller end and created a return and refund. The product was then picked on 17 Aug by Amazon pickup agent after verifying but the refund is denied saying that I have sent a different product. Nobody is even repsonding and the customer service team keeps saying that they can not do anything for my refund. The item is still shown as in transit on their website under the return & refund status. They had my money as it was a prepaid order, then they delieverd a wrong product which they took back and denied refund. Long story short, Amazon wins both the amount as well as the incorrect product they sent, which may now be used to scam someone else. How is this unilateral decision justified?
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SachinGg
                        from Delhi, Delhi
                        Feb 3, 2021
                        Report
                        Copy

                        I order one airpod which was not switchin on i call call centre and they created replacement but replacement was not awailable so they canceldand mark return on that . When i returned them product they said that you have not returned the product so how can we refund you money.
                        Delivery boy has not provided me any return slip
                        My order# is[protected]
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Meena Sundar
                          Feb 2, 2021
                          Report
                          Copy

                          Hello,
                          Amazon India has refunded me rs 699/- and 472/-in my bank account.
                          My bank account was Oriental Bank of Commerce which is now PNB.
                          Amazon has initiated my refund on 30th of January 2020 and they have provided me rhe reference number also. I tried calling the customer service. No one picked up the call. I also approached the bank and no proper answer was given.
                          Bank Account No: (protected)
                          Bank : Punjab National Bank
                          Branch: Kotekar Branch, Mangalore
                          Refund Reference No: 74332741024102308463636
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bhupi77611
                            Feb 2, 2021
                            Report
                            Copy

                            Address: Amazon.in

                            I have purchased a jacket from amazon.in and they delivered me a saree. I returned it and they have started my process to refund.
                            Return process completed on 31.12.2020.
                            After that so many times I call customer care for my refund but till now my refund not to come in my account.
                            Please do a needful action.
                            Thannks
                            Amazon India customer support has been notified about the posted complaint.
                            Feb 02, 2021
                            Updated by Bhupi77611
                            Totally unsupported team in Amazon.in
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kumarnar
                              Feb 2, 2021
                              Report
                              Copy

                              Address: MAYUR VIHAR PHASE 3
                              Website: amazon

                              I would like to bring it to your notice that, the amount of Rs 169 /- has been deducted from my ICICI account xxxxxxxx6784 since May 2019 and the transaction message says VSI/AMAZON STAN. neither had I done any transaction nor did I get any otp during the transaction. neither I am a prime member thinking to be auto renewal. I have checked this whenI was going through my account statement, the amount is being debited on 17th of every month since Jun 2019. Rs. 3380 ( rs. 169*20) has already been deducted from my account without my consent.
                              you are requested to please look in to and arrange to refund the same on urgent basis.
                              message from amazon on jun 2019 vsi/amazon stan/[protected]/[protected]/
                              message from amazon on jan 2021 vsi/amazon stan/[protected]/[protected]/
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sai bismaya
                                Feb 2, 2021
                                Report
                                Copy

                                Address: India
                                Website: www.amazonindia.in

                                I have ordered a vaccum cleaner but we have returned that.. They told that refund is initiated from 21 January but we have not got any money credited to our bank account..
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  CSC ONLINE NONHAR
                                  Feb 2, 2021
                                  Report
                                  Copy

                                  Address: VILL PO NONHAR PS SURAJPURA DIST ROHTAS BIHAR 802212

                                  Sir ya mam mai mukesh kumar amzon se ek thermal Bluetooth printer order kiya tha pr kisi reason se cancel karna pda jiska amount 2999 tha jiska PAYMENT 4 rupees amzon wallet se kya tha aur shesh paisa (2995) mere debit card se kta tha. Pr mai ye product 11/01/2021 ko hi cancell ho chuka h pr iska refund abhi tk mere account me credit nhi hua hai. Mere ko bank wale aur AMAZON customer care iska koi solution nhi bta rhe h. Bhut presan kr rhe h. AMAZON se mere ko refund reference number mila hai jo ki iske sath document ke rup me niche attach kiya hu. ATH AAPSE NIVEDEN HAI KI MERI SAMSYA KO JANCH KR SOLVE KREN. ISKE LIA MAI AAPKA AAJIVAN ABHARI HU. MY BANK NAME CENTRAL BANK OF INDIA HAI. MERA AMAZON REGISTER MOBILE NUMBER-[protected] AND EMAIL [protected]@gmail.com HAI.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    ManishChowhan
                                    Feb 1, 2021
                                    Report
                                    Copy

                                    Address: Bangalore

                                    There are parcels marked as delivered with sufficient proof of delivery,
                                    but no payment is received ?
                                    Proof to be shared privately
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shreedhar kambar
                                      Feb 1, 2021
                                      Report
                                      Copy

                                      Sir my amount is not refunded...
                                      From amazon people are saying the amount will refunded from their side...

                                      Reference id #[protected]

                                      Please check my details amd confirm this complaint...
                                      Amazon India customer support has been notified about the posted complaint.
                                      Feb 01, 2021
                                      Updated by shreedhar kambar
                                      My refund amount is not credited to bamk account
                                      This is reference Id #[protected]

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        avanti@#123
                                        Feb 1, 2021
                                        Report
                                        Copy

                                        Address: Amazon online app

                                        I have ordered 2 biba kurta in 1 order and 1 biba kurta later..
                                        I have returned on 15 jan. but did not get refund yet till today 01/02/2021
                                        Amazon India customer support has been notified about the posted complaint.
                                        Please refund my money of my biba kurta ..refund not processed. Of 3127/-..and 1230/-.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit