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Amazon India Complaints & Reviews

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I
i2a
Feb 6, 2021
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Yesterday below amount debited from my account. There is no invoice and no billing in account.

05/02/2021 VSI/AMAZON STAN/[protected]/[protected]
1, 089.20 DR
05/02/2021 VSI/AMAZON STAN/[protected]/[protected]
1, 089.20 DR

I don't have any idea why it is deducted, Please respond
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    G
    Ghanshyam Thorat-CONT
    from Noida, Uttar Pradesh
    Feb 5, 2021
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    Address: Pune

    9244, 71 is deducted from my personal account on 5th Feb
    By VSI AMAZON ST. without any permission or any intimation. Really disappointing.
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      B
      Biswajit Si
      from Kolkata, West Bengal
      Feb 5, 2021
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      I ordered an LG TV 32" on 30.12.2020. I received it on 09.01.21. The LG TV mechanic came to my house for installation
      and saw that the TV sent by AMAZON seller was an old MICROMAX TV 32" without remote. I contacted the Amazon service representative on the spot and sent a photograph of job sheet by the mechanic.The representative sent a request to refund the purchase value as early as possible . They will pick up the wrong product and the refund process will be initiated. Six times the customer care has given me messages of picking up but failed every time. I am in anxiety about my money and time. I am not able to leave my station peacefully.
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        F
        FEARLESS GUYS
        from Saint Thomas Mount, Tamil Nadu
        Feb 5, 2021
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        18/12/2020 sum of rupees 1, 999 refund from amazon. Ref no.74332740353035272343967.Till the amount was not yet credited please revert the amount to my account.Acc Name: G.Manikandan
        Acc no:[protected].
        UDC branch, kattur, Trichy.
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          A
          Arun Kumar Ganguli
          from Chakapara, West Bengal
          Feb 5, 2021
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          Address: Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ

          I had ordered one product (Sold by Craftatoz® i.e. Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ, cost Rs.5, 299.00) through amazon on 17th January 2021[Order#[protected] ] and subsequently cancelled it, prior to arrival of the Parcel . On 23rd January 2021 Parcel arrived & the same was promptly sent back of the same without opening & receiving the same . The seller has also approved the return request. Further, Amazon has sent me a notification that refund would be issued within 3-5 business days from when Craftatoz® receives your return. But the amount has not been credited to my account yet. No refund reference number is also sent. I request you to check the status and process the refund.
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            P
            PRABHAKAR-SINGH
            from Samastipur, Bihar
            Feb 5, 2021
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            I ordered my first product from Amazon (Canon Eos 1500D. 26 Dec 2020, Oder id- 408-[protected]) Amount Rs-28, 070.00 but I got different wrong product.
            Then after I complaint Amazon customer care. Amazon customer care create replacement (replacement Oder no[protected] than I will be replace and receive product but not proper packaging (Canon Eos 1500D) I have not receive memory card and I have faced the the issue on camera LCD I feel my camera LCD was blinking then after I will again complaint to customer care and he tell me first of all I verified and I have need to all proof so please you provide me all proof regarding your issue. I will send all the videos pictures and all proof customer care satisfied verified everything then after he should be create return process. pickup boy come on my address and verified the product(Canon Eos 1500D) then after he should pickup the product.
            app show refund process reflect 2 to 3 days in your account but I can't received my refund amount.
            Amazon customer care say me wait some more time after some day again I call the customer care he process the refund and say it will be created by 29 jan 20201.
            Certain Amazon send me mail 2 Feb Amazon customer care say I will not refund your amount.
            He Also kept my product and not refund my amount (Money) And he also blame me I am return a wrong product but is it not possible because Amazon pickup boy verified first of all then after he should pick up the product.
            I am totally disappointed so please my humble request to you help me please I want to refund my money please help me
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              A
              Aaryasoma
              Feb 4, 2021
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              I did a payment of 3, 999 rupees. I refunded it on the app, but I didn't get the fund yet . The transaction was refunded on Aug 25, 2019.
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                N
                Nethra Yuvraj
                from Bengaluru, Karnataka
                Feb 4, 2021
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                I made a payment of Rs 884 (442 & 442) in google pay to amazon on 25.01.2021. Amount has been debited but on contacting amazon they are saying they haven't received the amount & are refusing to refund the amount
                Amazon India customer support has been notified about the posted complaint.
                Feb 04, 2021
                Updated by Nethra Yuvraj
                I made a payment of Rs 884 (442 & 442) in google pay to amazon on 25.01.2021. Amount has been debited but on contacting amazon they are saying they haven't received the amount & are refusing to refund the amount

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                  M
                  mradarshr
                  Feb 4, 2021
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                  My name is Adarsh Rathaur and i am using Amazon My email Id is : [protected]@gmail.com
                  My Amazon account which is linked to [protected] is on Hold from last 30 days i cant resolve this because i place order and by mistake filled wrong Credit Card Details and instantly My ACCOUNT holded by Amazon. I am sorry for my mistakes please release my amazon Account so i can continue using Amazon services.

                  Thank You
                  Contact email
                  [protected]@gmail.com
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                    V
                    VARUN KUMAR12
                    from Noida, Uttar Pradesh
                    Feb 3, 2021
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                    I am very much disappointed with the customer service provided by customer care. They always request to wait for 48 hours and when contacted again they asked to wait for 48 hours more. I want immediate call back for help
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                      M
                      Mohitsingh12345
                      Feb 3, 2021
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                      Subject: Refund amount is not reflected in my account

                      I was suppose to get the refund amount of RS 1849 from Amazon
                      They have processed on 18 jan 2021, but still it has not reflected in my account.

                      They have provided me the reference number which is as follows:

                      Refund Reference # 75503721019045291837374

                      Kindly look into the matter.

                      Thank you
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                        A
                        Aamir0296
                        from Kakinada, Andhra Pradesh
                        Feb 3, 2021
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                        Address: India
                        Website: Amazon

                        Hi there I returned an item from amazon but not got my refund yet, the amount is one thousand INR. Only. The company is saying they send the refund but the problem is with the bank plz lookout it's been more than a year!!!
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                          Pitibo A Kibami
                          from Kohima, Nagaland
                          Feb 3, 2021
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                          I recieved a call on the 3rd of February 2021 regarding a deal which i was shortlisted for. i did all that i was told but had to keep making payments again and again on the pretext of GST. I have paid a lot already and yet they didnt refund my amount after i had refused the order. Got connected to many different employees. The refund method was shady and i had to back out before i lost more money. I want Amazon to verify this no and help me get my lost amount. the number they called me from was [protected].
                          Amazon India customer support has been notified about the posted complaint.
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                            T
                            tarun jaya
                            from Gurgaon, Haryana
                            Feb 3, 2021
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                            Earlier amazon delivered me a different product which I haven't order and only of the executive had only requested my return pickup for the same issue and after returning the product amazon declined my query by saying you have given us the different product and now they are not refunding my money back and threatening me daily that they won't give a refund for the same. I request you to please help me in this regards and try to get my refund back as soon as possible as I am having an issue and the refund amount is too big so please it's my humble request to help me, please
                            Amazon India customer support has been notified about the posted complaint.
                            Hi Team,

                            Seeking your attention for the fraud happened with me on Amazon.
                            I have returned a product on 27 aug with order id[protected]. But my refund is still pending. I talked to customer care regarding this but they denied to refund because of mismatch which I already mentioned. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

                            Kindly look into the matter and do the needful.
                            sumit1166's reply, Apr 25, 2022
                            HI, same is happening with me right now. I have returned 2 shirts and they are saying returned items are different than original. Is your query solved? Kindly guide me.
                            The same thing has happened with me as well. Ordered a Size 9 sports shoes of a certain design on 9 August, got the item delievered on 14 August in a well sealed packet. The box of shoe was Size 9 but inside the shoe was a different design and size 7. On contacting customer care the agent confirmed that the mix up was at seller end and created a return and refund. The product was then picked on 17 Aug by Amazon pickup agent after verifying but the refund is denied saying that I have sent a different product. Nobody is even repsonding and the customer service team keeps saying that they can not do anything for my refund. The item is still shown as in transit on their website under the return & refund status. They had my money as it was a prepaid order, then they delieverd a wrong product which they took back and denied refund. Long story short, Amazon wins both the amount as well as the incorrect product they sent, which may now be used to scam someone else. How is this unilateral decision justified?
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                              S
                              SachinGg
                              from Delhi, Delhi
                              Feb 3, 2021
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                              I order one airpod which was not switchin on i call call centre and they created replacement but replacement was not awailable so they canceldand mark return on that . When i returned them product they said that you have not returned the product so how can we refund you money.
                              Delivery boy has not provided me any return slip
                              My order# is[protected]
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                                M
                                Meena Sundar
                                Feb 2, 2021
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                                Hello,
                                Amazon India has refunded me rs 699/- and 472/-in my bank account.
                                My bank account was Oriental Bank of Commerce which is now PNB.
                                Amazon has initiated my refund on 30th of January 2020 and they have provided me rhe reference number also. I tried calling the customer service. No one picked up the call. I also approached the bank and no proper answer was given.
                                Bank Account No: (protected)
                                Bank : Punjab National Bank
                                Branch: Kotekar Branch, Mangalore
                                Refund Reference No: 74332741024102308463636
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                                  B
                                  Bhupi77611
                                  Feb 2, 2021
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                                  Address: Amazon.in

                                  I have purchased a jacket from amazon.in and they delivered me a saree. I returned it and they have started my process to refund.
                                  Return process completed on 31.12.2020.
                                  After that so many times I call customer care for my refund but till now my refund not to come in my account.
                                  Please do a needful action.
                                  Thannks
                                  Amazon India customer support has been notified about the posted complaint.
                                  Feb 02, 2021
                                  Updated by Bhupi77611
                                  Totally unsupported team in Amazon.in
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                                    K
                                    kumarnar
                                    Feb 2, 2021
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                                    Address: MAYUR VIHAR PHASE 3
                                    Website: amazon

                                    I would like to bring it to your notice that, the amount of Rs 169 /- has been deducted from my ICICI account xxxxxxxx6784 since May 2019 and the transaction message says VSI/AMAZON STAN. neither had I done any transaction nor did I get any otp during the transaction. neither I am a prime member thinking to be auto renewal. I have checked this whenI was going through my account statement, the amount is being debited on 17th of every month since Jun 2019. Rs. 3380 ( rs. 169*20) has already been deducted from my account without my consent.
                                    you are requested to please look in to and arrange to refund the same on urgent basis.
                                    message from amazon on jun 2019 vsi/amazon stan/[protected]/[protected]/
                                    message from amazon on jan 2021 vsi/amazon stan/[protected]/[protected]/
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                                      S
                                      Sai bismaya
                                      Feb 2, 2021
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                                      Address: India
                                      Website: www.amazonindia.in

                                      I have ordered a vaccum cleaner but we have returned that.. They told that refund is initiated from 21 January but we have not got any money credited to our bank account..
                                      Amazon India customer support has been notified about the posted complaint.
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                                        C
                                        CSC ONLINE NONHAR
                                        Feb 2, 2021
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                                        Address: VILL PO NONHAR PS SURAJPURA DIST ROHTAS BIHAR 802212

                                        Sir ya mam mai mukesh kumar amzon se ek thermal Bluetooth printer order kiya tha pr kisi reason se cancel karna pda jiska amount 2999 tha jiska PAYMENT 4 rupees amzon wallet se kya tha aur shesh paisa (2995) mere debit card se kta tha. Pr mai ye product 11/01/2021 ko hi cancell ho chuka h pr iska refund abhi tk mere account me credit nhi hua hai. Mere ko bank wale aur AMAZON customer care iska koi solution nhi bta rhe h. Bhut presan kr rhe h. AMAZON se mere ko refund reference number mila hai jo ki iske sath document ke rup me niche attach kiya hu. ATH AAPSE NIVEDEN HAI KI MERI SAMSYA KO JANCH KR SOLVE KREN. ISKE LIA MAI AAPKA AAJIVAN ABHARI HU. MY BANK NAME CENTRAL BANK OF INDIA HAI. MERA AMAZON REGISTER MOBILE NUMBER-[protected] AND EMAIL [protected]@gmail.com HAI.
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