Amazon India Complaints & Reviews

Had purchased earphones on 8th December cancelled the order and according to Amazon the refund has been initiated but not yet received the refund in my account.

They just provided the below RRN number and asked to contact bank. The bank is unresponsive all the time.

74332740344034336249494

Dear sir

My account no[[protected]]
Order id[protected]
I purchased a product on amazon on 24/11/2020 using my canara bank debit card .I never received the product and then i asked for refund. As per their confirmation refund was initiated on 9/12/2020 of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as # 30005103290329223762606 I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file a case on consumer forum. I WILL wait max 24 hr..

Respected Mam/Sir
I have ordered a Laptop of HP 15s eq0024au 15.6-inch and Dell Km 117 Wireless Keyboard Mouse DATED ON 28/11/2020 . I have made payment through my debit card of Punjab National Bank Branch Kumarsain (172029). But my both order was cancelled on 02/12/2020, then a replacement orders was made by the amazon and they accept their fault . But my same orders was cancelled due to the mistake of delivery not available in the pin code 172029. Then Refund was initiated by amazon dated on 05/12/2020. But its 15/12/2020 now and i haven't received my money yet . I need your help .. When i make call to Amazon customer care they said " we have make the refund payment dated on 07/12/2020".so where my money is gone . Followings are my information related to the complaint .
Amazon Oder no. =[protected]
Refund Reference(given by Amazon) = #75105170344003528742816
Bank Account NO = [protected]
IFSC = PUNB0074100
Account Holder Name = Dharam Prakash

HP LAPTOP Rs 44890
DELL KEYB.. Rs 1319

Total Amount =Rs 46209.

Contact No. [protected]

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th april 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

I have ordered an i12 tws earbud on 13th November and then replace the order and got the new order on 24 November and now also there was a defect in the product, So I decided to return the order . I return the ordered on 25 th November 2020 and the expected due date for my refund was 1st December 2020 . Today is 15 th December 2020 till date I don't get my refund . I called several time to my bank and to amazon service centre, they are saying they initiated the refund but PNB is refusing . My refund reference no is 300054033320318183461489

Amazon company refund me but It didn't process in my account

I Had ordered Hp Laptop Worth 50k, and i had offer to get 5% cashbak of SBI Yono Amazon as Amazon Pay Balance, before 90 days of the transaction, i was supposed to get it by 75 days, but havent got it...till now .i have raised complent and they are giving me (TARIK PE TARIK) .
What should i do, please help...its not a small amount i am supposed to get RS 2500...

On[protected] i placed an order for wecom pentab to Amazon and i pay amount of 6374.00 for this order by using my mastercard ( [protected]) associated with my PNB account (A/C no. [protected]) . Due to some personal reasons i cancelled my order and amazon refund my payment on[protected] and refund reference number provided by amazon to me is 75105170340003510975873 .
since now more than 10 days passed away but 6374.00 rupees are not credited in my PNB account/ matsercard.

please check to this reference number and credit my refund of 6374.00 rupees as soon as possible in my account.

I=money deducted from my account but not received by amazon please refund me.

Sir,
I had buyed a product in Amazon with my debit card and successfully returned it on 2 Dec 2020. But I didn't get my return amount. Amazon claims that successful return amount transaction to me on 8th Dec 2020 of 1509 rupees.
RRN : 30005403390309114487599

Order I'd:[protected]

Debit card number: [protected]

It's been 5 day's, bit I didn't get my amount,
Please solve my problem..

Please resolve my problem

Purchased a Amazon Fire Stick from one of the Reliance Digital Shop. Followed the instructions for initiating the service. Thereafter the fire stick is not working. The screen does not move beyond the first set up showing HOME - SETTINGS.

The toll free number given in the fire stick pack does not exist.

I ordered the product of vaani creation women's blue satin semi stitched heavy embroidered work gown of 649.00 Rs.. I received it on 30th november but i returned back to amazon on 1st december and it is showing that refund is initiated and credited to your account .But, I didn't get my refund back yet. The refund reference number for the transaction is HSBCN[protected]. please help me with my refund.

Good Afternoon,
Madam/sir
Union bank of India,
With due respect i would like to that i am Nida Anwar is a customer of your illustraous with account no (protected) . I request you to order an item through net banking from Amazon on November 30, nov2020, amounting to 10899, but due to some problems Amazon cancelled the ordered but still i didn't got refund.after that i was talk Amazon service center they told me that the refund is payed by amazon at 11th dec, 2020 woth reference number(protected) but amount is credit in my account yet.i lodged the complaint regarding that please solve my problem.even i also told my problem with bank employees but they are saying that we cannot do anything because of bank merging and i also mailed my account no with refund reference number to union bank of India.It has been done 15 days and i didn't get my refund.i am very upset.and that's why i have thought to complaining.i have also giving my RRN below and i hope that my problem will be resolved as soon as possible. RRN is (protected).

I would like to bring it to your notice that, the amount of rs 998.61/- has been deducted from my icici account and the transaction message says vsi/amazon stan. it is being debited every month in my ICICI account from July onwards. Neither had i done any transaction nor did i get any otp during the transaction.even if it is auto renewal why this amount is debited to my account every month? I have checked this when i was going through my account statement, the amount was debited on 14th every month since July 2020. Could you please assist me regarding this.

I had ordered two dresses of amount Rs. 699, Rs 649 on 02 december 2020 made a payment from my debit card...then i returned both the dresses and ask for refund
But till date refund is not credited to my bank account as amazon has updated that refund has been sent from their side. Amazon has sent a mail containing a refund reference no.
One is 30005403440337164923106
Second is 30005403440337164927602

Kindly resolve my problem as soon as possible.

So, since some days a delivery boy comes to pickup my returns when i hsve any, then i always te him please check the product and mark as pickup then ge never checks it, as i was worried because i return products if i am not satisfied and that can be serious issue i tell him please check then he does not care at all, whatever ahain these delivery boys trying to be very friendly with me saying what is in your delivery? I never want to answer them, and they come at 8sm which is unofficial timing, then yesterday a miserable thing happened, when the delivery boy came to deliver my product i saw the delivery box was really damaged this time to the point i can't have a second thought of taking it, so i told him I don't have cash please cancel it, then he stsrts misbehaving with me, and tells me you ### woman in our local Assamese language, which is really ### thing to say to a girl, he says again that i have come three times to deliver still you are not taking it, mow you will see what can i do, i live nearby your house and i will come with my boys and i will show you what can i do, i just got really scared and shut off the door, i am scared till the point i sm unable to sleep right now.. i am really scared to death.help.its urgent

Dear sir,
I tejshree bhagat bought samsung phone from Amazon .in order no[protected] on 1 st November 2020 which due to bad condition of my previous phone I sent it back to Amazon .com.
But I have not recieved his refund yet . While your customers care is the matter .those people say that we have put your refund in your account But it has bot happened . I talked with my bank and respected branch and customer care .he has said that none of your refunds have been received yet.
My account no - [protected]
Card no - [protected]
Ifsc- MAHB0001159

My account no [protected]
I purchased a product on amazon on 10th nov 2020 using my canara bank debit card same was received wrong product and i asked then for refund. As per their confirmation refund was initiated on 23d nov 2020 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number is (30005103150315162770873 )for Rs. 1999.00 I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status.

Dear sir/mam,

I am not getting my refund which was given by Amazon.in on 6th of December 2020 amounting Rs.499 with refund reference number[protected] in your branch with Account holder's name : Aditi Ghosh & A/c no. : [protected].
Please check the details and initiate the refund as early as possible.
All the details are attached herewith..

Campus Men's North YLO/BLK (Anniversary Edition) Running Shoes...