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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 255

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R
Ramiyar Karanjia
from Powai, Maharashtra
Dec 5, 2020
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Dear sir, Today, on 5th December 2020, a call came from the number [protected] to my daughter claiming to be from amazon.in. They talked about buying for Rs. 5000/- to claim a gift. They fraudulently extracted about Rs.40, 000/-. from my daughter's account.

The amount was debited to Karnataka Bank Ltd., account no. XXXXXX9201, IFSC: KARB0000439.

Since you have the phone number, bank account details, and your name is involved, please see to it that you initiate action and help us get back our money.

Ramiyar Karanjia
[protected]
Amazon India customer support has been notified about the posted complaint.
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    N
    Neha Mamgain
    from Powai, Maharashtra
    Dec 5, 2020
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    Address: Gurgaon
    Website: Amazon

    I purchased Diaper on Amazon but product was not okay so they processed refund of Rs 880 on 26 November but still refund was not received in my account.

    RRN is 30005403320324193965360.

    Please check as refund was processed by Amazon but not credited in my account.

    Earlier i was customer of Oriental Bank of Commerce but as PNB and OBC has merged so i have now contact you.

    Please look into this issue.
    Amazon India customer support has been notified about the posted complaint.
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      J
      Jatin chadda
      from Powai, Maharashtra
      Dec 5, 2020
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      Address: Panchkula sector:2 #1097,haryana 134112
      Website: Amazon

      I placed my order on 19-11-20 and there after amazon itself cancel my order and there after a refund of amount 15, 299 was issued but i didn’t get it, my order number is[protected] its around 11 days amazon issued refund reference: 74332740329032876734841 but I didn’t get my refund in my bank account my details are
      Name: HARSH KUMAR
      Account no. [protected]
      Ifsc code: CBIN0283456
      Central bank of india
      Amazon India customer support has been notified about the posted complaint.
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        R
        roobesh p
        from Powai, Maharashtra
        Dec 5, 2020
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        Recently i have ordered something in amazon and paid through my debit card and i returned the item back on 29/11/2020 and i still have not received my refund amount and my reference number is[protected]. Please help me to get my refund back.
        Amazon India customer support has been notified about the posted complaint.
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          M
          Mohitjain151504
          from Amritsar, Punjab
          Dec 5, 2020
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          R/sir
          I am purchased vivo v19 Mobile order no.[protected] on 18 nov 2020 which value 24990
          I am purchased this mobile with exchange my old mobile which value 8200 and balance amount paid from bank account
          Due to deleviry of defective item i returned my order then company refund only my bank account balance not my exchange value of my phone or not return my old mobile
          I already contact with company agents many times but not refund yet
          Company fraud by me 8200
          Amazon India customer support has been notified about the posted complaint.
          Dec 10, 2020
          Updated by Mohitjain151504
          I already contact with company agents many times but not refund yet

          Dec 13, 2020
          Updated by Mohitjain151504
          Not refunded yet
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            K
            Kaushlesh Kumar Shukla
            Dec 4, 2020
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            Resolved

            I was booked online a new mobile by amazon on 28-November-2020.
            but the status is showing "Not yet dispatched" and its showing delivery expected by 27-December-2020, s I request please try to send it asap.

            Order No. : #[protected]
            Jan 16, 2021
            Complaint marked as Resolved 
            Just Courired the Parcel.
            Amazon India customer support has been notified about the posted complaint.
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              M
              Mintu kaith
              from Powai, Maharashtra
              Dec 4, 2020
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              Address: Amazon mumbai
              Website: Amazon

              Dear sir, I placed order for dhe best HB 32handle bar for my bike but product wasn, t suitable for my bike so I cancelled my order on 27 oct 20 and order picked by amazon delivery boy on 28oct 20. Amazon refund initiated on 28 oct 20 evening but it isn, t credit in my SBI bank acct.
              And amazon refund reference number is[protected]
              Amazon India customer support has been notified about the posted complaint.
              Dec 04, 2020
              Updated by Mintu kaith
              Refund my money soon.

              Dec 04, 2020
              Updated by Mintu kaith
              Plz! Give me my money and my harassment charge by the amazon and sbi both

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                S
                SonuKumarJaiswal1984
                from Bengaluru, Karnataka
                Dec 4, 2020
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                I ordered an Incense Holder vide order no.[protected] dt.28/11/2020. This item delivered today dt.04/12/2020 but delivered item is defective and not as per specifications.

                Kindly help me to get back my money rs.409/-

                Thanks & regards.
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  Amit567
                  Dec 4, 2020
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                  My registered mobile number is [protected]
                  I paid 200 rupees on 1st December 2020 by using Amazon pay UPI through Paytm Bank account but money deducted and transaction status show pending so i request please fix this problem and either funds transfer complete or refund back to my bank account.
                  Amazon India customer support has been notified about the posted complaint.
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                    A
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                    Address: Somewhere in WA
                    Website: Yahoo

                    Was charged 13.93... AMZN Mktp US*287QS48P1 Amzn.com/bill WA I deleted my credit card on file because it was compromised as I was receiving fraudulent charges, and these charges continue. I am requesting a complete audit and reimbursement for the charges. Due to this dilemma, my account was intentionally locked, and I have been unable to correct this problem. My cancelled credit card is still being charged by your company. Please correct immediately!
                    Alfredo Montellano 11169 Terrell Ave. El Paso, Texas
                    79936 [protected]@yahoo.com
                    Amazon India customer support has been notified about the posted complaint.
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                      H
                      Hanuman Amrutha
                      from Powai, Maharashtra
                      Dec 4, 2020
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                      Address: Anandanilayam appartments, block-1,3-G. Near Sai Baba temple opposite to current office.I.P.D. colony 1st line Guntur

                      On 23rd November 8items ordered on Amazon shopping app 6items are cancelled among 8items, 2items are delivered. Total 8 items price amount is 3385/- so after cancelled 6items refund is not credited to our account.till December 3rd. Of 2827/-
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Ajit Vattat hod
                        from Powai, Maharashtra
                        Dec 3, 2020
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                        When proceed to pay the following message comes and I can't pay.

                        "Important Message
                        An error occurred when we tried to set your shipping address. Please try again"

                        I edited my address also even then the same message comes. Very difficult for me, kindly look into the matter and help me. Now four items are in the cart, but I can' proceed to pay. Your help in this will be highly appreciated.
                        Thanks,
                        AJIT VATTAT HOD
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          asr1948
                          from Bengaluru, Karnataka
                          Dec 3, 2020
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                          I have ordered for "Storite USB 3.0 Male A to Female A Extension Cable Speed 5GBps for Laptop/PC/Printers -3M - Black" vide order no. #[protected] on 17.11.2020. But i have received a wrong item. I have returned and asked for replacement vide order no. :[protected]. The returned item was received by the seller on 23.11.2020.Later I have cancelled the order as it was getting abnormally delayed. The cancellation was confirmed vide mail dated 25.11.2020.
                          As per Amazon.in policy the amount is to be refunded within a maximum period of of 5 days which had not happened till date i.e; even after 9 days.
                          Please arrange for refunding the amount immediately.
                          Srinivasa Rao
                          Amazon India customer support has been notified about the posted complaint.
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                            V
                            venkata.sw1980
                            from Powai, Maharashtra
                            Dec 3, 2020
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                            I have placed for return of Gas stove from amazon Order No #[protected]. But amazon pick up boy rejecting the item to take as it is heavy size that he can't take back by his bike.
                            The item came by auto but during return they send a person with bike where he keep rejecting or updating as door lock.
                            Even I escalated to amazon customer care they keep creating mutliple return tickets where every time agent not picking up. my amount is stuck but management not taking any action to to heavy item.
                            Even with final escalation I sent to [protected]@amazonpay.in also they replied within 3 days they will arrange new pickup. again that delivery boy also same story they can't take heavy item unless we take them to their office .
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              from Powai, Maharashtra
                              Dec 3, 2020
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                              I am refunded an amount of Rs 655/= vide RRN No. 74332740317031632730618 on 16/11/20 by Amazon India to my savings account no. at corporation Bank...but it is not reflecting in my account and the banking authorities are also not giving me any satisfactory answer !
                              Please help & resolve this issue from your end !

                              Thanks
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                skjonline
                                from Powai, Maharashtra
                                Dec 2, 2020
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                                I purchased 'pTron Bassbuds Pro HSN:8518' vide Order Number:[protected] Invoice Number : IN-DEL[protected] Order Date: 17.11.2020. The product was delivered to me on 20th Nov. 2020.

                                I put my return on 23rd November 2020, as the product is defective, it's charging case is not displaying the battery charge level correctly, it always shows '0'. Further, the Bassbuds are not designed to properly fit in ears. I was shown as 28th November as pick date. But nobody came on 28th and on 29th I checked the position and found 'Return' button disappeared from my order. The Customer Care of Seller is no reply.

                                I posted the product feedback with my concerns on 29th, which I have revised today from 2 to 1 Star.

                                Please arrange return as I want to buy these at Amazon from some reputed Company to avoid this sort of in-convenience.

                                Regards.

                                Shakti Kumar Jain (Prime Member)
                                Chandigarh
                                [protected]
                                [protected]@gmail.com
                                Amazon India customer support has been notified about the posted complaint.
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                                  Tejas TS
                                  Dec 2, 2020
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                                  Hello

                                  This is Tejas TS and my account number is ([protected]), I had purchased a product on Amazon on 14th November using my card worth 278, and I got a refund from them on 20th, and it has still not reflected in my account, when I contacted Amazon they said me to call pnb customer service, when I called them, they said me to mail the issue, but i did did not get any reply from bank after 2-3 days of sending the mail.
                                  Amazon has sent me a mail giving me the reference number #5134040326028921735538 of the refund, can you check and let me know, where has the money gone.
                                  I have attached my bank statement and Amazon reference number mail, so that you can have a check.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    K
                                    krishan_hsr
                                    from Powai, Maharashtra
                                    Dec 2, 2020
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                                    Order number:[protected] dated Nov 15 2020

                                    I have placed above mentioned order availing cashback offer. The cashback offer said that if i place an order for Rs. 900 or more then i will receive a cashback of Rs. 300.
                                    After placing the order- i called the customer care and specifically asked if there are any terms & conditions for that offer and was told that my order was eligible for it and i should get the cashback in 2-3 days.
                                    But later i realized that cashback has not been issued to me as per the offer. When i complained to Amazon on 20th November then again i was told that they will escalate this issue and ensure cashback is issued within next 7 days. Unfortunately that didn't happen.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Aisha Patil
                                      from Powai, Maharashtra
                                      Dec 2, 2020
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                                      I cancelled an order made by Amazon pay and they show refund has been credited but no refund has been received in SBI account.
                                      I contacted Amazon they asked to contact bank when I went to bank they said contact Amazon no proper response recieved
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Aisha Patil
                                        from Powai, Maharashtra
                                        Dec 2, 2020
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                                        I cancelled an order and Amazon pay initiated my refund worth 1550 to my SBI account but I have not received my money it shows it was. Sent on 30 Nov 2020 but still not credited when called Amazon they told me go to bank and now bank person says mail to Amazon .
                                        Amazon India customer support has been notified about the posted complaint.
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