Amazon India Complaints & Reviews

Please help me,

I had ordered a Poco x2 mobile phone on[protected] by amazon. But the order was cancelled and received my refund after that I got a message below and then I had done the payment to that account.

The Order number ID is :[protected]

Then I had received a message from Amazon sellers support team on whatsApp:-[protected]

That message is

Dear customer this is regarding your Amazon order for Poco X2.

Your order payment got refunded due to a technical glitch. If you want to complete the order and clear the hold on shipment and get the order delivered today before 1: 30 pm then complete the payment before 11: 30 am today.

Following is the account details to complete the transaction:

Account Name: Amazon India Pvt Ltd

Account Number: [protected]

UPI Id: [protected]@axisbank

IFSC CODE: UPIB0001270

Amount: Rs. 15674

After I had done my payment they did not accept my calls and I didn’t get my product. I asked for a refund from Amazon but still I haven’t got my money back yet.
I have tried contacting Amazon multiple times and all the customer care executives say is that we has filed a complaint on Amazon seller and E-mailed him and seller will address you with in 2days and they doesn't give me any clarity about refund..
Kindly help me because I have already paid ₹15674 and doesn't receive my product, even I'm a prime account user also

A delivery boy from ron gadag karnataka ph: [protected] this delivery boy is fraud has not delivered the product escaped with product after receiving otp. He is not picking the calls now.

Sir i am a hdfc card holder and purchased a product on debit card emi but then cancelled it but the emi is processing as i am getting messages and the bank is also not helping much same as the case of merchant department also. Please help me to stop the emi processing or else i have to pay emi from next month. Rs 7129 is the amount.

Hello sir/mam,

I have ordered an tripod from amazon on 6th june 2020 by cash on delivery mode and i receive it on 10th june 2020 the i dont like it so i return it on the next day 11 june 2020 amazon ask me that how i want my refung it give me 2 options (Amazon pay or bank account) so i opt bank account and i entered my bank account details and submit for my refund by now it 12 august 2020 i have't recived my refund yet i called amazon customer care many time they reply me that they initiate it before and i have to call my bank then i called my bank they are saying they dont have any type of refund i am really frustrated about this and can't understand what to do so i just want to request you please check my details and provide me my refund

Here are my details :-

Amazon order id :[protected]

Amazon refund
Refrence number :[protected]

Order date : 6th june 2020
My account no :[protected]
My bank name : canara bank
Bank ifsc : cnrb0004853
My contact no : [protected]

Please check the above details and i am also attaching refer refrence no screen short which provided by amazon to me check that also

Since 1 month product has been lost by india post, till now the amount is not refunded in my account

I purchased an yearly subscription on aug 2019.

On june 2020 my mobile got reset and after that i faced issues in login to
Amazon prime and raised a complaint.

You said in the previous mails that my mobile number has not subscribed to
Any prime membership.

But today (11th aug 2020) i've got an sms regarding the expiration of my
Annual prime subscription in my mobile number[protected]. Attaching the
Screenshot for your reference.

How this could be possible if i've not subscribed this.??

What a customer service...!!!

Shall i proceed to publish this in social media since you people are not
Able to find the actual reason for this simple issue??

I lost 2 months of my subscription..

I demand the extension of my annual subscription for two more months (Till
11th oct 2020). Can you do this for me?

Regards,
Anoop

My mobile is getting over heat but amzon is not replacing my mobiles

When will i get my refund

Check this order id[protected]

Dear team,
Please check on this order[protected]. It a gift order to my father's 60th birthday. Not yet delivered. I check with your customer care through email & tweets for last 25 days. Nothing has done so far. I made advance payment before 30 days.
Last week amazon ask me to reorder the same item. I accepted and reorder the item. Now also i am follow up with this issue but no progress. This is highly irrespective. My complaint reference no.[protected]. As its a gift order i am not interested to cancel. Cant wait for further delay. Please give dispatch details.
Check this order id[protected]

Dear team,
Please check on this order[protected]. It a gift order to my father's 60th birthday. Not yet delivered. I check with your customer care through email & tweets for last 25 days. Nothing has done so far. I made advance payment before 30 days.
Last week amazon ask me to reorder the same item. I accepted and reorder the item. Now also i am follow up with this issue but no progress. This is highly irrespective. My complaint reference no.[protected]. As its a gift order i am not interested to cancel. Cant wait for further delay. Please give dispatch details.
Check this order id[protected]

I have ordered a saree through amazon using karnataka bank debit card after some time yourself (Amazon) have only cancelled my order, but money is not credited in to my account from past 23 days.

Even after so many follow ups with bank & your customer care executive, the issue of refund of rs.1555/- is not yet solved.

Please kindly resolve the issue & do the needful immediately.

I am placed the order of hyperadam bag of 899rs and cancel instantly, i pay money through amazon pay balance. Give me my money please

I have ordered a product of rs 173 from amazon. Please refund my money asap

Order id :[protected]
Rrn : 30005402190211141609001

This is my order details. I had ordered it on 5th but due to some reasons i cancelled my order. I have talked to the customer support of amazon and they have said that they have already sent the refund amount to the bank, but still the refund amount has not been reflected in my account. So, kindly please check the status and notify me.

Thankyou,
Lavanya. D

Amazon initiated a refund of rs2914 at the cancelation of crompton mixer grinder. It's 24 days. Till now amount not credited. Reference number:986722

I ordered a phone in exchange worth rs. 4, 949. But then the delivery guy told us that he can't accept my old products as it had a little scratch, then he told us we will get the refund. It's been 15 days we didn't got anything, amazon says that the refund was initiated long ago but my bank didn't got anything from them. I want my refund money back!!

Bank name - punjab national bank

Refund reference number - 75503720210041203663643 (For original price rs. 4849)

75503720210041204845983 (For pick up charge rs. 100)

Its been more than 4months and i have still not received my refund. I contacted amazon customer service and they told me that they initiated the refund, but the money has still not shown in my account.
They also provided me with a refund reference number and said me to visit my bank but due to lockdown it is not possible for me to visit my bank branch right now.
The refund reference number is[protected].
My bank account is in sbi.
I will be getting an amount of rs.1399

I haven’t received my money from bank end which is processed by amazon.

I have got the reference number from amazon..

Please check from bank end to credit amount.

Sir
My money not refund for amazon

We had registered our company account with amazon business and bought oneplus 8 8gb/128 gb phone with order #[protected] on 29th july. There was nothing showing gst credit related when buying. We then placed another order after 15-20 mins and reaised it was showing gst credit options with different buyers. So we had chat with a customer executive for the same and he assured we will get gst credit. We could have cancelled the order and ordered again with gst credit. When we received the invoice our accounts department discovered our gst information was not used and we left feedback with seller. Seller said contact amazon customer service. When we contacted them on 08th august they said it is not possible. Please find the attached images of chat with customer service agent.