Amazon India Complaints & Reviews

Dear sir

My account no[[protected]]
I purchased a product on amazon using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was even initiated and 5 days has been completed. Still it was not reflected in my account. They had provided the refund reference number as 30005402130209183080597and30005402000196224786174and CETVGWI70000KCC103OO I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

My name is Suraj Kumar and I had ordered Irusu Play VR Plus VR Headset Box with Headphones and VR Remote Controller of Rs.-2999/- in amazon on 01/08/2020 and 12/08/2020 I returned this order due to personal reason. And on 12/08/2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference no.[protected] and told me to contact to my bank customer care center and fill charge dispute form but punjab National Bank doesn't haves such policy. So please respond to this complaint it's very urgent.
Thank you sir

म 10/08/2020 को एक insurance premium भर रहा था जिसका refrence no 3000540211021008005493 है और मेरे डेबिट कार्ड से 11183.48 की पेमेंट कट गई थी और वह रिफंड नही हुई है
मेरा एकाउंट no[protected] है

Sir i received empty box and also package seems to be already opened so i immediately contacted amazon and give complain on this but they dont give me any solution to this so please help me
please take action to give me replacement or refund and amazon order number is[protected] which is orderd on 30th july.
my mobile number linked with amazon is [protected].

Abhishek kumar
07/20/20

My order refund as detailed below from amazon to my PNB account has not been credited yet despite various followups with bank and amazon customer care. Please help
My account is in PNB chapra

our payment of Rs.899 has been processed successfully on 07/12/2019. The amount should reflect in your account by 07/17/2019.

The Payment Reference Number for the transaction is[844297].

I have ordered
Quantum qhm9600 wireless multimedia keyboard and mouse combo for laptop & desktop (Black)
. I have received email on[protected] that the product delivered to the address that i have given in the order. But the item not yet received.

I have placed an order, order id[protected], product philips avent natural 2.0 bottle 260ml pack of 2 scf033/20 on 6th august - amount - 780/-, amount got deducted but order cancelled by amazon. Refund not issued.

Order no :[protected]

Dear sir/mam one of my refund amount 425 which send to my account on 1 august from amzon.in they send to my account they also provide
Refund reference no. #
74766510216030579416938 and i have waiting almost 10 days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it but still it's not reflect in my account.

Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.
Pls
Date - 1 august 2020
Dispute amount - 425
Refund reference no._ 74766510216030579416938
Account no. [protected]
Branch _ bassuura madhubani india
Ifsc_cbin0284131
Phone no.[protected][protected]

Morning I have connected on a call with Tamil agent and he has used profanity words over me and my family. After using those bad words and calling my mom for a night, he is challenging me that I can't do anything as he is a permanent employee of amazon. He is saying that my account is going to get blocked after this call and If I talk anything more, loose is to me. What the ### is going on in amazon CUSTOMER service?

Is this the way of handling a CUSTOMER. Will you call your CUSTOMER mom for a night? Will you say that your CUSTOMER is a beggar of amazon.

I have all the call recordings.

Call details - Wednesday, 19 August, 2020 11:27 AM - Gowtham the great ### ###.

My account [protected]@gmail.com
Is a seller, purchase, prime account, business holds various accounts in Amazon...

The account has been locked from 29yh July, with various calls and emails on [protected]@amazon.in

There is no response from the account specialist team on the same.

Amazon call center kept on filling forms and asking me to wait from 29th July for 48hrs...but still no progress...still they mention over phone company is working and wait...

I don't know for how long anybody can wait for so long ...20 days...

The process looks no responsibility defined for customer care ppl and no escalation process on the matters

Dear sir

My account no[protected]

I purchased a product on amazon on 13th of July 2020 using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 17th of July 2020 maximum time frame was 4 days. Still it was not reflected in my account. They had provided the refund reference number as 74332740199019847115298. I had contacted your customer service number they is no proper response. Please check and confirm the status. I'm going to file in banking ombudsman.

06 07 2020 amazon refund 699 rupees my account number but not receiving my account a/c no [protected] my ph [protected]

Dear sir

My account no[protected]

I purchased a product on amazon on 13th of July 2020 using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 16th of July 2020 maximum time frame was 4 days. Still it was not reflected in my account. They had provided the refund reference number as 74332740198019717817248. I had contacted your customer service number they is no proper response. Invoice for Jiwa Steel Cut Oats, 1.4 kg (Saver Pack) 295.00 is not given. Please check and confirm the status. I'm going to file in banking ombudsman.

Dear Sir,

The gift card I purchased was redeemed by someone else in a fraud account. A ticket had been raised to regenerate and revert the gift card back to my account. Since I purchased this gift card[protected]. But so far there's no update on this. Its been 10 business days. The latest update I received was to contact Quicksilver but they said they wouldn't be able to help me with this issue.

I have raised multiple tickets with amazon service team but there's no update till now.

Please note sunil raichur, my husband booked sony bravia tv on 16/08/2020 in exchange of our old sony bravia tv. As per the requirement, we filled details of our exchange tv and paid amount of rs. 28, 599/-. We received message that item will be delivered on 19/08/2020. We were in urgent need of the same but manage to wait till 19/08/2020. We got tracking id no.[protected] and received the call at approx 10.20 am today that the concerned person is delivering item and sunil raichur leaving his office work went down to accompany delivery man to deliver product at residence. The concerned person came up at residence without product and checked the old product. The said person informed that the sound is perfect and screen is not and we will not deliver the product. After waiting for 3 days and after accepting the total amount and that too without mentioning any condition stating that old tv should be in 100 % working condition, cancelled my order. I had telephonic conversation and requested concerned person to deliver the product. However, he refused to deliver and cancelled order. As nowhere it is mentioned while booking the order to specify the conditions of old tv. The amount deducted was only rs.1500/- and sound system of tvand the condition of tv is perfectly fine except screen issue. I lodge my complaint to do needful and deliver the tv today itself as per my order. (Advocate jagruti thakkar wife of sunil raichir)

Hi team,

This is regarding transaction of rs.999/- which was never done by me. I received an message that rs.999/- had deducted from my credit card.

Message - "alert: rs.999.00 spent via credit card xx2132 at amazon1258399".

Kindly cancel the transaction and revert my money back.

My contact number is [protected]

I have ordered a Watch on Amazon during the Prime day Sale on 9th of August with the promise of delivery between 11th and 14th of August. Today is 18th and they are telling now that the item is lost in transit and they want to cancel the order.

They are doing this to Boost the sales and advertise that they have increased sale in INDIA. Once the orders are placed, they will immediately decommission the seller and tell these stories that the order is lost in transit.

The seller who i purchased from is no longer with Amazon, the item was shipped via DTDC courier, the tracking number they gave is not a valid number. the customer support is not able to reach the seller or deliver my product.
Order number:[protected]
Date: 09/08/2020

We have purchased HP Pavilion x360 Intel Core i7 on[protected] from amazon (Business Account) and that product sold by Appario Retail Private Limited. we registered our business account from Delhi address and shipping address was Uttar Pradesh. They mentioned both the address billing and shipping on Noida (U.P.) address.
we want to take input tax credit but we are unable to claim tax credit due to GSTIN not mentioned on invoice and we have called in amazon, we continuously talking for change but did not get any response and after that we have filed request for return this product but the days are passed no one come to pickup the product.

Hi sanjay,
Your package will be delivered between 7:00AM and 9:00PM by our Amazon Delivery Agent (Phone: [protected] PIN 6985). You can pay Rs.1, 999 digitally via SMS Pay Link sent by the Delivery Agent, or by cash.
This item was supposed to deliverd today. However i have received the following message
We could not deliver ALLYSON FITNESS Pull Up Bar Wall Mount.. as we could not contact you on the phone. Re-attempt on next working day. https://amzn.in/d/htkqrnu
When my phone was working and i was receiving the calls at the relevant time. When i tried to call back on the number mentioned above the call is not passing through.
This is happening for the sencond time. Last month also the item was not delivered under false pretext
It's agonizing situation if you don't want to perform your service kindly inform accordingly so that i will not place my order on your online platform henceforth.

We have received Vivo Y91i Dated[protected] Invoice No. In-DEL[protected] Invoice Details HR-DEL[protected] Rishabh International H.No. 2722 Sadar Thana Road Sadar Bazar delhi-110006

you are not in my invoice mention my company GSTIN No. please issue new invoice with gst no. and please send new invoice as early as possible.

Thanks