Amazon India Complaints & Reviews

My name is pratima and i had ordered a book of rupees 290 from amazon on 15 july and i cancelled this order on 22 july due to some reason and on 24 july amazon initiated the amount to my card but i still did not get the money. Amazon sent this reference number 30005402070197192573201and told me to fill dispute form. So please kindly respond to this complain.
Thank you

I have ordered asus tuf gaming laptop from amazon on 3rd august and it was delivered on 5th august with a hair spray in the box. Laptop was not there. I raised complain against it and escalated it to social media but this does not bother them much. It is almost 2 days, still i did not get any update about my product or refund. Please look into this matter

My name is ashish suna and i had ordered "oneplus bullets wireless z in-ear bluetooth earphones" of ₹1999 in amazon on 2nd august 2020 where my mode of payment was amazon pay upi. Out of ₹1999, ₹1941 was debited from my bank account and rest ₹58 paid using my amazon pay balance. On 3rd august, 2020 i cancelled this order due to personal reason. On 4th august, 2020 amazon initiated the refund process and i received ₹58 back in my amazon pay balance but i still didn't get the money ₹1941 that is debited from my bank account. Amazon sent this refund reference number (Rrn):
[protected] and told me to contact sbi customer care and provide them the refund reference number (Rrn) in case the amount is not credited back to my bank account. Sbi customer care requested me to visit my home branch and to provide the rrn to the officials out there. But when i visited my home branch they said they don't track refund process using rrn. So
Please kindly respond to this complaint it's very urgent and please solve it. My bank account number is : [protected]
Bank name: state bank of india
Thanks you sir

While placing order on amazon order id:[protected]. The payment stuck in between and amount of rs 1299 has been deducted from my bank account.

Recently i canceeled delivery of few products in amazon the amount of which i have already paid they are saying that they have refunded but my bank account is not showing

They closed my account and cancelled my pending orders and they haven't refunded my money. How is this possible they didn't deliver those products and cancelled those i have already paid for that. My money is struck.

Hello sir,
This is regarding a long due refund of my order "order no:[protected] all the gmat: content review + 6 online practice tests + effective strategies to get a 700+ score (Manhattan prep gmat strategy guides)". I had placed this order on 12th march 2020. This was never reached to me. I have contacted their customer service several times over calls and emails. They haven't refunded the amount even after promising. â please help me resolve this. Thank you.

Amazon order#[protected]
Date of Incident: 05/08/2020
Amazon order was delivered to me on 05/08/2020 and when package was opened one of the Item was missing and the other product was severely tampered.
The incident has happened before and when I raised complaint against amazon, unfortunately my review was not accepted or submitted by amazon due to unknown reasons.
Since this incident happened again, I am attaching pictures of the missing product and damaged goods. I hope Amazon should raise a complete refund for this order because of the inconvenience caused.

I have ordered some items with amazon on 23rd july 2020.
Full payment has been made online.
The order was scheduled to be delivered on 3rd august 2020.
Order status states that :
My package was received on 30th july 2020 at 4:37pm by courier mbc kolkata rms, west bengal in.
Till date i have not received my order.
So i am seeking help from you regarding tracing my package.
Hope you will look into the matter kindly and update me regarding this matter.
Looking forward to hear from you.
Thanks

Respected sir
Maine Amazon se maine 4may 2020ko 3203 rupee ka saman order kiya usme se kuch saman aaya aur 1417 rupee ka saman nahi aaya to Amazon walo ne 1417 ka refund kiya but aaj tak wo account mai nahi aaya reference no 954623 diya bola Bank customer care ko call karo but bank wale bol rahe ki hamari tarf se koi paisa nahi roka gaya h app Amazon walo se baat karo fir maine socha ki kuch din wait ker lete h kya pata aa jaye but nahi aaye
Aur fir dubara 12jul 2020ko 385 rupee ka saman order kiya but wo kisi karan se cancel kerna pada fir refund kiya Amazon walo ne reference number diya 30005402020194191440640 but ye bhi nahi aaya abhi tak plz help me bank walo ko phone kerte h wo bolte h ki Amazon walo ko bolo bas yahi hora h but rupee account mai credit nahi hora h plz help me

I have not received refund amount from amazon till date. Please check it

I had ordered an item on amzon.in on 27-Apr-2019 with pay on
delivery basis .The item was returned and the refund of RS 2999.00 issued by Amazon on 30th April 2019 but the amount is not been credited to my account. and Amazon executives constantly said to raise the dispute form with my bank .So, I raised the complaint at
vijayabank ( now Bank of Baroda)for not processing the refund amount and they said no transaction is been done from amazon.in and to contact Amazon.in executive.they have been constantly misleading me and putting my call on hold and disconnecting my call without intimation.The details of transaction on Amazon is as below and the bank declaration through mail is attached for your reference

Amazon account is in the name of Puttamaregowda
Account Name: Shylaja P D/o Puttamaregowd
Order date:27-Apr-2019
Refund issued:30th April 2019
Amazon ref no:HSBCN[protected].

A refund of rs. 395 has been raised from amazon.in it's not been credited to my account no[protected] indian bank.
pls initiate the amount... refund reference num also I mentioned below pls check and credited to my account... RRN 30005402090201143362999.

Thanks
Ajay
[protected]

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan (Vsi/amazon stan/[protected]/021907
493293/). I dnt even get any otp also and more over i dnt have amazon account also kindly look into it and solve my problem soon

My refund amount was not credit in my account
My a/c no[protected]
Refund reference no - 30005402120211120934854
Order no[protected]

I mr arun, shobana, karthik this person are miss behaviour to me they are not given the correct anser and they kidding me like i dont know about there service, and there service are not good, they are not attending a good service for me so please take a action against them

Replace this type of person then the company will get more orders

Hi my names is akhil j from anchal, kollam, kerala, i have a complaint against amazon customer service, i purchased one item from amazon on july 7 and i return this item in july 17 and there is no response from the amazon side, when i talk to there customer service they are making drama to me, who there to talk me like thats,
1) your from where, your id not found, your address not found, your not given the correct address,
Lot of things are purchased by me at amazon india but this is the first time what the service are given by them totaly fraud peoples are sitting in the customer service, name was shobana, arun, karthik waste people... Most of the peoples are waste they did not give me correct replay,
I will give my order number and address but they dont find in there system

Waste service given by amazon india

My number [protected]

I have placed a order for apollo tyres in amazon on 26th of july. (Seller name is walli tyres) and my expected date of delivery was 5 to 8th of august.
On3rd of aug i mad a call to customer service why my product has not been shipped and they updated that it is a seller product and due to technical issues tracking was not available and product will be delivered on or before 8th of august.
On5th of august again i made a complaint about my shipment and next day i am receiving a msg from amazon my order has been cancelled.

Why cancellation after 10 days?? Amazon responded that it was out of stock from the seller and order qty was minimum.
I checked amazon site and it is still showing the seller with stock for placing the order.

To sum up, amazon commitment or concern towards the satisfaction of customer is zero.

Cheating is the only word i have to tell about it.

Note: amzon responds its a seller issue. We are getting the product just from amazon and not from seller

July 22nd iam cancel one order redmi 8a dual mobile iam did transaction in my Indian Bank debit card amount 7499 Bank account number [protected] siruseri branch anand Institute. In Amazon sending email refund status sucess sending but iam not get my money back in my account. Please help me I need my money .

Name: Md ehthesham Ali saif
Phno:[protected]
Date of refund as shown: 24/07/2020
Order number :[protected]
Amount to be refunded: 1, 280 rs
Order date: 19/07/2020
Payment method: Canara bank debit card
Email: [protected]@gmail.com
Comments: As informed by bank the refund is not initiated from amazon India, as there is no transaction, kindly assist in getting the money back, thanks