Claimed

Amazon India Complaints & Reviews

1
Updated: May 11, 2026
Complaints 20358
Resolved
1485
Unresolved
18873
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 302

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aashu badgoti
Jul 10, 2020
Report
Copy

अमेजॉन ने रिफंड नही किया बोलते है हमने रिफण्ड कर दिया 2499 रुपये Ref#IGAIWRNEG7
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aashu badgoti
    Jul 10, 2020
    Report
    Copy

    Website: Amazon.in

    मेरा ऑडर 1 जुलाई का था 3 जुलाई को आर्डर कैंसल कर दिया पर रिफंड मेरे खाते में नही आया और अमज़ॉन वाले बोलते है हमने भेज दिया बैंक वाले बोलते है अमज़ॉन से बात करो
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Benazeer Pasha
      from Pune, Maharashtra
      Jul 10, 2020
      Report
      Copy

      Bp
      Last Login Time :[protected]:35:31
      Grievance Details
      Grievance Number: 2101312
      Grievance Reg Date:[protected]:18:17

      Complainant Name : benazeer pasha Complainant Contact No : [protected]
      Mode : By Web Complaint Type : Complaint
      State : MAHARASHTRA Purchase City : Pune
      Sector : E- Commerce Category : Online Shopping
      Grievance Company : Amazon.in Company Name : Amazon
      Govt Dept / Regulator :
      Product / Service Type: Mobile Recharge Order no: [protected]
      Transaction id: [protected] Date of purchase / transaction: [protected]
      Mobile Number or Email id registered with company: [protected] or [protected]@gmail.com Complaint No / Ref no.: 2098706
      Amount Paid: 341
      Company Details Amazon pune office, Pandurang Colony, Erandwane, Pune, Maharashtra 411004 email id - [protected]@amazon.in Pincode (Company):
      Product Value(INR) : 100-1000 Nature of Complaints : Paid amount not refunded
      Grievance Details : Hi, A. I have done vodafone recharge of 379Rs. for mobile contact number [protected] on date 25 April 2020. using debit Card Citi Bank, i have done recharge and as per amazon offer, 341 Rs has been deducted from bank and 37/- instant discount. But recharge was failed as transaction was on hold, I have send mail to Vodafone about same. B.They told me that recharge is unsuccessful so refund will be initiated. Please find attached mail from vodafone for confirmation (GmailReVoda rechargeof379for [protected]on 25thApril). C. On 28 April, Merchant (Amazon has claimed transaction and generated operator refernce number for recharge) I asked Amazon, they said Vodafone has claimed amount then only operator refernce number generated. please find attached mail as above point prrof from amazon.(GmailYour AmazoninOrder[protected]. D. But when i asked Vodafone about operator refernce number ONR[protected] as in their system. They told me that there is no recharge against it. Please refer docket number 2098706. E. it is clearly mentioned with proof that Amazon has deducted amount from my account for which operator Vodafone did not provide service. So i request to amazon to initiate refund for this amount. Kazim Khan [protected] [protected]
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AjeetChaubey
        from Siliguri, West Bengal
        Jul 10, 2020
        Report
        Copy

        Dear sir / madam,

        The complaint is about that i have ordered one wooden bed from amazon on 13th june 2020 and paid rs.19, 999/- though my credit card, the scheduled delivery was 3rd july 2020, the product reached the my city and nearby my place of delivery on 26th june 2020 but not yet delivered to my home. Now the issue is we are relocating from kolkata to goa in the coming few day of this month and would not be available there.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prachiparashar
          Jul 10, 2020
          Report
          Copy

          Hi
          I ordered a sauna suite xl size. And they delivered it today a l size. There’s no option to even return back the wrong item. Now what do i do with this product? I have been noticing many unprofessional deliveries from amazon and its suppliers.
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anshum0017
            Jul 10, 2020
            Report
            Copy

            I have ordered a home bluetooth speaker on 01st may and i didn't receive the product as the delivery boy didn't came to my location and the order got cancelled and when i contact amazon customer care they said they had initiated the refund but i have not received the refund back till now. I have done the payment via debit card. I request you to kindly look into this matter.
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anshum0017
              Jul 10, 2020
              Report
              Copy

              Address: E/24, Kamala nagar,Jasmine Mill Rd, mahim East, Mumbai-400017

              I have ordered a home gym set on 24th may and i didn't receive the product as the delivery boy didn't came to my location and the order got cancelled and when i contact amazon customer care they said they had initiated the refund but i have not received the refund back till now. I have done the payment via debit card. I request you to kindly look into this matter.
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anshum0017
                Jul 10, 2020
                Report
                Copy

                Address: E/42,Kamala nagar ,Jasmine Mill Rd mahim East, Mumbai 400017

                I have ordered a home gym set on 23rd may and i didn't receive the product as the delivery boy didn't came to my location and the order got cancelled and when i contact amazon customer care they said they had initiated the refund but i have not received the refund back till now. I have done the payment via debit card. I request you to kindly look into this matter.
                Reference number:-74332740181017982299299
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Simon Deepak
                  Jul 10, 2020
                  Report
                  Copy

                  Address: New delhi

                  You are selected in amazon industry. Ltd.

                  Ticket number: (C89pyuk798685)
                  Ballot number: (Uk: 17459432/96)

                  Help-desk no.:[protected]
                  The amazon ltd staff selection put for online candidates only.
                  Dear, mr. Deepu g as per our conversation you have applied for the post of supervisor with our firm. Company has hired you as a supervisor post your salary will be 18.5k per month excluding allowances. Shift timings: 10 am to 5 pm.

                  Job duties [are to]:

                  You main duties as a supervisor would include:
                  Planning and organizing staff shift rotes and tasks
                  Reporting plant or machinery breakdowns to maintenance technicians
                  Organizing external contracts, like cleaning or supplies
                  Stock control
                  Motivating your team
                  Producing management reports on performance
                  Monitoring quality control
                  Updating paperwork, such as annual leave requests and sick leave
                  Identifying and organizing training needs.

                  Depending on your level of responsibility, you might also be involved in therecruitment process, health and safety monitoring and industrial relations.
                  You have deposit that amount 1550/. Rs only
                  This is refundable amount first month include your salary.
                  Stated below are your identification numbers:
                  Reference number: 048765
                  Serial number: 6501-49
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajendra Bajpai
                    Jul 10, 2020
                    Report
                    Copy

                    Address: Amazon India, 2nd floor, Safina tower, opp JP technopark no. 3, Ali Asker road, Bangalore 560052.

                    I made prepaid order by paying rs 14700/- on dated 03/07/20 for royal oak milan dining table set to m/s amazon india vide order no:[protected]. Material package delivered on evening of 06/07/20 but installation deniyed by amazon and now not processing return request : clear voilation of order condition and our consumer rights.
                    Please register my complaint against amazon india we want return and refund of our amount rs 14700/ asap.
                    Regards
                    R. K. Bajpai
                    Technical director : doordarshan
                    K 203, ansal apartment
                    Shyamla hills, bhopal
                    (M) [protected]
                    [protected]@yahoo.com
                    [protected]@gmail. Con
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vivek171984
                      Jul 10, 2020
                      Report
                      Copy

                      Address: K2/61, Street No.5 Peepal Wala Road Mohan Garden Uttam Nagar New Delhi - 110 059

                      Sir,

                      Mera order no.[protected] yeh hai.
                      Maine vivo s1 emi per purchase kiya tha lekin uski emi abhi tak nhi bani h.
                      Please uski emi generate kr do.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vinay Kukrety
                        Jul 10, 2020
                        Report
                        Copy

                        Hello sir,

                        I am still awaiting for my refund of 1, 000 regarding gift card purchase through amazon on 23rd april 2020.

                        Thank you.

                        Warmest regards,
                        Vinay kukrety
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pradeep gahanshani
                          from Mumbai, Maharashtra
                          Jul 9, 2020
                          Report
                          Copy

                          Dear team
                          This is to bring into your notice that product which doesnt have return policy the seller tends to cheat the customer via amazon.
                          Recently i am facing the problem of delivery from the amazon or amazon is cheating the customer (Sometimes different product, sometimes defective product, some time late in delivery) and this time the product shown while booking and the product which was delivered was totally different, i am unhappy with the amazon for the same,
                          I am request amazon to change the product this time and hence if the product doesn't have the return policy will not be purchased.

                          One suggestion please select only those agents or tie ups where they take the product back with genuine reason given in the comment on the portal

                          Regards
                          Pradeep
                          [protected]
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mastervibhash2005
                            Jul 9, 2020
                            Report
                            Copy

                            Address: 13 B, India Moon City Apartment Ahinsa Khand-2, Indirapuram,Ghaziabad

                            I have ordered (#[protected] one glass wear on 2nd july 2020 and shipment delivered on 7th july 2020. A eye wear glass of go eyewear blue ray block u v protected
                            (W6131)

                            As glass frame ordered was black color but delivered glass was purple color.
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sirish_k79
                              Jul 9, 2020
                              Report
                              Copy

                              Hello,
                              I am sirish karamcheti and i purchased a dining table online on 15th january 2020. Product name was - cherry wood sheesham ood 4 seater dining table set with chairs for home. The product was delivered on 20th june 2020..
                              Price of the table was 16, 198 inr. The product was delivered to my parents who live in hyderabad - 500070.
                              I visited hyderabad in feb around 7th and i noticed the table was defective. Chairs were nt of same size. One of the leg f the table had a crack which was filled with a wood primer to cover the crack. There was a hole in the side of the table. There were wood knots which indicate the table was damaged.
                              After seeing the same, i requested for a return. The same was accepted. One person had come to my house on a 2 wheeler. He came, took pics and went back. Later we got a message that the person updated the table was not packed. Yes we could not pack then.
                              Even if we would have packed that person could not have been able to take it with him as he came on a bike. I again complained. I got call from a person stating he would come to my home. Later i got a message that he mentioned address could not be found.
                              Then again on 29th of feb i complained i got a mail confirming the pick up. No one picked up.
                              Later on march 15 i again called and informed. I was told a pickup would be arranged. After that lock down happened.
                              Post lock down i called 7 time. 6 times i was told someone would come to pick up. It was only during the 7th time of my call i was told i will have to shp it ack to the retailer.
                              My parents age is 76 and 70 respectively. How can someone expect them to pack the table and courier using registered post.
                              I kept telling on all my calls about my issue, everyone told don't worry sir, your table will get picked up. It was only on my 10th call i was told i will have send the table back.
                              After chasing for nearly 2 months i got a resolution to send it back. From bangalore i am planning to ensure the table goes. I was told that blue dart will come home and pick my product and will take it up.
                              Blue dart refused to pick stating that the are not delivering in rajasthan.
                              I tried calling amazon cc team. No calls are being entertained of my. Online support is also suspended for me.
                              For raising an issue i am getting this treatment.
                              I need your support on this.
                              Dates when i called amazon cc - please note i was never rude to the executives. Please do listen to the call recordings. If you want some, i can also share.
                              I need your support for taking my product back. The purpose is not yet solved. My money is stuck
                              Dates when i called amazon customer care.
                              9th feb 200
                              14th feb 2020- vaishnavi
                              29t feb 2020 - naveen
                              15th march 2020
                              24th may 2020 - prabhat j
                              27th may 2020 - nitin avasthi
                              31st may - 2020 - joy
                              1stjune - 2020
                              4th june 2020
                              10th june 2020
                              Amazon India customer support has been notified about the posted complaint.
                              Jul 09, 2020
                              Updated by Sirish_k79
                              I posted this on 24th - 25th June. No one acted on it. No response. No call, no message. Instead they blocked me. Look at the pics of the damaged table and i still have to bear with it.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Amandeep Bandesha
                                Jul 9, 2020
                                Report
                                Copy

                                Address: A GILL 1 kenmare way butler BUTLER, WA, 6036 AU

                                The ring i order is not in the condition which i selected.. The colour, design and coating is not well.. This is very awful for me to receive that order.. I want my ring which i order.. Please check out what happen is going on.. I will be very thankful to your for this..
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  LAPTOP HOUSE
                                  Jul 9, 2020
                                  Report
                                  Copy

                                  Address: Gaya

                                  My refund has processed on 2nd july but not received till date.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shanti samikhya sahoo
                                    Jul 9, 2020
                                    Report
                                    Copy

                                    Address: At Nagapur malisahi dist Puri pin number 752110

                                    I m not received my refund amount in my account
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      À
                                      गौरव सिंह वर्मा
                                      Jul 9, 2020
                                      Report
                                      Copy

                                      Address: Online

                                      Rs 2299 processed[protected] mi4 fitbit band.. Refund reference number #30005401780177083734487
                                      Refund is not come in my bank account
                                      2. Rs 406 processed[protected]
                                      Refund reference #30005401800168071690266
                                      Also refund is not come in my bank account
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        JoshuaVictorLom
                                        Jul 8, 2020
                                        Report
                                        Copy

                                        Address: gopalapatnam, narasimhanagar, road no .3

                                        Hi sir,

                                        My name is b. Ashok kumar and my account# is [protected] and phno# is [protected] residing in gopalapatnam.

                                        I have ordered a protein from amazon and paid via debit card and i returned the item back. Then amazon initiated a refund on 25/06/2020 and expect credit on 02/07/2020. But still the amount has not been credited. When i called amazon, they told me that the amount was refunded to your bank and gave the reference number #30005401780171220350380 for rs5300.00.

                                        Please check the transaction and make sure that amount is credited soon.

                                        Regards,

                                        B. Ashok kumar.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit