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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 306

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R
Ramachal pandey
from Mumbai, Maharashtra
Jun 12, 2020
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I give less than one star because i am order the one product, both amazon delivery worng product. So i am applying refund options. Courier partner pickup the product and than i am calling amazon care services, care are say than amount are refund 10 to 15 working day but more than 20 day after my amount are not refund. Then i am call care services, but care customer seys that i can't help regarding your refund request. That way i am giving one star because amazon services are bad. Thief company
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    RahulRajMahajan
    Jun 12, 2020
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    Dear sir/mam one of my refund amount 10598 which send to my account on 27th may 2020 from amzon.in they send to my account via my debit card payment process, they also provide refund reference no. # 222393 and i have given the written complaint to my bank complaint no. 3427882 on dated 03/06/2020, but still the amount didn't reflect in my account. I have complained against it on my branch via e-mail but i didn't get any reply and no solution from bank side. The amount is still not reflected in my account.

    Dear sir i have including refund details with reference no. And complaint report no. So please refund my money as soon as possible.

    Date of transaction - 22/05/2020
    Date of refund - 27/05/2020
    Dispute amount - 10598/-
    Refund reference no._ 222393
    Account no - [protected]
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      Afrin Rafique
      Jun 12, 2020
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      Address: 2/h/3/1hati began road 14

      I didn't get my other product i have just got my one product instead of two product it will be better for you to deliver my other product on time or else i will complain this application as fraud and i infoam everyone not to buy anything from this product deliver my other product as soon as possible or m not able to contact customer care also my no is [protected] and order no is[protected]
      Amazon India customer support has been notified about the posted complaint.
      Jun 12, 2020
      Updated by Afrin Rafique
      Please diver my other product on time
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        S
        Saniul Islam
        Jun 12, 2020
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        Address: Ill: Satgon Ambari, House No. 68, P.O: Udayan Vihar, P.S.: Satgaon, Distt: Kamrup Metro, State: Assam, Pin: 781171

        I have cancelled an item on 23rd march 2020 of pampers diaper xl sizes count 56 piece on amazon.in of rupees. 766/- i have complained them several times but no response got from them, they all said me to wait but it is almost 3 months but no refund got from them, please help me out of this and get me my refund as soon as possible.
        Thank you
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          V
          Vipul Gogate
          Jun 12, 2020
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          Website: Amazon.in

          I had bought allen solly shirt from amazon.in shopping app between 20th may 2020 to 24th may 2020. I had to cancel the order but the amount of that order was already deducted from my account. When i applied to amazon for a refund of that amount, they have refunded the amount. But it has not been credited to my bank account yet. Reference no. Is # 475643. However, we should try to complete this transaction as soon as possible.
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            A
            ash tech tamil
            Jun 12, 2020
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            Address: Amazon India

            I ordered a product in amazon, the expected delivery date is 7days after the date of ordered, after 7days i can't receive my order, so i wait for more than 5 days there is no response from amazon and seller and no updates about order the so i return that product, there is the return option is not available, simply fake amazon customer service, since my refund also not credited
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              Anushka313
              Jun 11, 2020
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              I ordered 2 packs of medium size Himalaya baby pants diapers but small size was delivered..When I called customer care he asked me to send the photos of the diapers delivered so that any further action csn be done .After sending pictures immediately got a call from the customer care and the call was connected to Ms Aishwarya addressed herself as investigating specialist. I raised my concern of replacing it with medium size since its a mistake on their part She asked me to wait for 5 - 6 days since they have to do the investigation. Can I know what kind of investigation has to be done for such a small thing.she said u wil get a call from our team or u have to call to know the status but I didn't get any call, so on the third day I I called up to know the status since during this lockdown period I don't want to go out with my small kid as i was in need of diaper .But the response I got from the lady was very bad and rude .She said do whatever u want, wherever u want to complain u can nothing is going to happen . .Am not going to process it before five days .I[censored] dont know the counting then I will teach u .Is this the way u talk to thw customers .If she wants she could have done it before that .But really very disappointing from Amazon part
              Is it a big issue after all I have sent the pics .
              For a mistake on ur side I have to bear for it .
              Waiting for a positive response from your side and the course of action taken against that lady
              Amazon India customer support has been notified about the posted complaint.
              Jun 11, 2020
              Updated by Anushka313
              I have even mailed customer service but no response from their side .got some automated replies
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                R
                Ria21
                Jun 11, 2020
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                Order number[protected]
                I am not able to call and email them now.
                They are saying sorry for the wrong product, and saying me to dispose it..

                Are they really serious?? I paid 990 for sorry?? Or for wrong product??
                I WANT THE RIGHT PRODUCT FOR WHICH I HAVE PAID OR ELSE I WANT MY MONEY BACK.
                Its very awful experience and I never expected this from such a reputed company!!!

                Plzzz help me
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                  P
                  Pushpak Thakur
                  Jun 11, 2020
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                  Address: Nimzari naka

                  : #9O3NYWWK0000K9LB2S0R

                  Central bank of india
                  Branch manager
                  Respect sir,
                  My refund from amazon of 388 is credited but is not credited yet 540 was initiated on 14/5/2020, but due to some inconvenience my refund was not reflected to my original payment method. Kindly help me in my refunding amount.i have ordered charger adapter and cable but it cancelled and refunde is not yet credited in my account is stuck.
                  A/c no. [protected].
                  Refund refrence
                  Pushpak Thakur #9O3NYWWK0000K9LB2S0R
                  IFSC code : CBINO284585
                  ADDRESS: NIMZARI NAKA Plot no . 29

                  Thank you
                  +1 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Jun 11, 2020
                  Updated by Pushpak Thakur
                  Two refund initiated 388 & 540 .388 is credited but 540 is stuck is not credited yet... Plzz look at this
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                    N
                    Neil Praisy
                    Jun 11, 2020
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                    Website: www.Amazon.com

                    I have done a payment online using my debit card. I have got a refund of 999/- from amazon which was initiated on june 2 nd and expected credited date was jun 7 th
                    The reference number provided by amazon is
                    755037201550401139331264
                    Money is not yet credited to my
                    Account nbr[protected]
                    Please do the needful
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                      R
                      Ria21
                      Jun 11, 2020
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                      Yesterday i got different coloured shorts and size was also small, it was not returnable, so i raised an issue.. Today again i got wrong item, i paid fir biotin but i got something herballife.. When i called customer care aneeta (Of esceleration department) named lady, she spoke roughly and she told the cover is not sent by amazon.. Now tell me do i make cover? Plz ask the warehouse doesn't he sent me the product in brown box. Or delievery man didn't he delievered the brown coloured box packed with tape?

                      But that's not the issue,, issue is i have paid 950 for biotin,, not herbal.. Take your herbal back and give me the biotin which i ordered plzzzzz..

                      Second issue is that lady has block me from customer care call. Can you please help me out. Tears are not stopping

                      My email id is [protected]@yahoo.com,,,
                      You can check here and plz clear my issues.
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                        V
                        vinoth kumaran
                        Jun 11, 2020
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                        Address: Amazon india online shopping

                        Order i'd :[protected] i have initiated return on 24th march it was accepted but unable to pick up because of covid issue, and it was rescheduled on 08-june-2020
                        And again it reschedule on 10-june-2020 still return not taken.

                        And your customer care representative replies to wait for two days, why irresponsible peoples working in your courier side, can you please help me to resolve this issue?

                        And i have attached mail screen shot how many time it schedule and cancelled,
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                          Pushpak Thakur
                          Jun 11, 2020
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                          Address: Nimzari naka

                          #[protected]

                          Order id: #9o3nywwk0000k9lb2s0r

                          Central bank of india
                          Branch manager
                          Respect sir,
                          My refund from amazon of 540was initiated on 14/5/2020, but due to some inconvenience my refund was not reflected to my original payment method. Kindly help me in my refunding amount. I have ordered charger adapter and cable but it cancelled and refunde is not yet credited in my account is stuck.
                          A/c no. [protected].
                          Refund refrence
                          Pushpak thakur #9o3nywwk0000k9lb2s0r
                          Ifsc code : cbino284585
                          Address: nimzari naka plot no. 29

                          Thank you
                          +1 photos
                          Amazon India customer support has been notified about the posted complaint.
                          Jun 11, 2020
                          Updated by Pushpak Thakur
                          Two refund was initiated 388 & 540 . 388 is credited but 540 adapter refund is not credited back in account plzz check it...
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                            G
                            Guman Singh Meena
                            Jun 11, 2020
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                            Address: Amazon India

                            Dear sir/mam one of my refund amount 788rs which send to my account on 2nd June 2020 from amzon.in they send to my account they also provide refund reference no.#74332740155015474150964 and i have waiting almost 9 days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it but still it's not reflect in my account.

                            Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

                            Date-2nd June 2020
                            Dispute amount -788rs
                            Refund reference no._ # 74332740155015474150964
                            Account no. [protected]
                            Branch _deoli
                            IFSC CODE_CBIN0283735
                            Phone no.[protected]
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                              D
                              Deepak Jakhaliya
                              Jun 11, 2020
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                              Address: VPO JAKHALA TEH KOSLI

                              My product is received but my refund not received my order reference no. Is 9o3nywwk0000k9latoda
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                                S
                                saint patrice
                                Jun 11, 2020
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                                Address: N/A
                                Website: N/A

                                I was billed this amount. What item is this?
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                                  Ajay_gupta23
                                  Jun 11, 2020
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                                  I have ordered a product for rs.599. Amazon has refund my money. So please put it to my account as soon as possible
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                                    Jasraj bhatia
                                    Jun 10, 2020
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                                    Website: Amazon

                                    Hlo i have applied my order return on 23rd may, 2020 until now there is no respon from amazon customer care service n no respond from seller it's worst
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                                      Jasraj bhatia
                                      Jun 10, 2020
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                                      Address: Sunny road lines

                                      Dear sir/mam one of my refund amount rs 149 and 250 which send to my account on 26th may 2020 from amzon.in they send to my account they also provide refund reference no. # afnti9100000kacut673 and i have waiting almost 1 month but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it but still it's not reflect in my account.

                                      Account name... Mrs gurpreet
                                      Account no..[protected]

                                      Plzz solve my problem
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                                        Rachank
                                        Jun 10, 2020
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                                        Hi order below items, but still not revived, but I got message like order has been delivered.
                                        Order date: 05-Jun-2020

                                        Order #:[protected]

                                        Order total :339.00 (1 item)
                                        +1 photos
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