Amazon India Complaints & Reviews

I order a samsung 192 l 4 star inverter refrigerator on 21st march 2020 for which the delivery date was given 23rd march 2020 however due to the negligence it went into wrong direction which delayed my delivery by one day and when it reached to final delivery station countrywide lockdown was announced on 25th march 2020 during this period i co-operate with amazon. Finally on 19th may 2020 after the lockdown it got delivered to me which was defective in nature thus i placed a return & replacement request on 21st may. I successfully returned the product in as is condition to the amazon agent on 22nd may and my replacement order was supposed to be delivered to me on 23rd may 2020 for which till date i do not have any update and it still waiting for the delivery.
Avdhesh soni
[protected]
[protected]

Hello,
This refers to the refund informed by amazon with reference of 024971 for rs 17366 against the order cancelled. As i have used my wife's debit card for payment while placing the order, this was supposed to get credited to her account by now. But this was not reflecting till now. Request you to check and arrange for refund at the earliest.
Regards,
Rajan

Dear sir/mam,

My amazon account has been blocked for long time. Many times i call and email to amazon customer care service. But still no taken action for unblock my amazon account..

Regards
Ajay singh
Mobile [protected]

Dear Sir,
I ordered "Euro Men's Cotton Brief (Pack of 5) size -XL vide order No.#[protected] dated 19 May 2020. Today ie on 26 May 2020 I received a pakage in which I received only 2 (two briefs) of Rupa Jon size XXL in place of Euro Men's Cotton Brief (Pack of 5) size XL.

I request to deliver correct item as ordered in my order No. #[protected] dated 19 May 2020 failing which further action as deemed fit would be taken.

Regards

We placed an order in Amazon.in for product "Touch Cool 48 Colours Twin Head Art Markers Pen For Manga And Impression Sketch Marker For Art Lovers Designer And Artist" sold by Sabahz Trading. For faster delivery by 21 May 2020, additional cost INR 80 was paid. However the product got delivered on 26 May 2020 delayed by 5 days. So I dont know why INR 80 was charged.

The product delivered is "Touch Bool" brand which is different from the one ordered. This seems like a low quality product with nearly half prize of the original brand ordered. Moreover it doesn't even look matching with box/packing of Touch Bool brand itself! I tried to return this product but not allowed! Not sure what to do with this duplicate product... Attached snapshot for the product delivered and the note from Seller saying they were out of stock and sending a different brand! This is not acceptable. I feel got cheated by receiving a low quality product with higher price and original invoice given for different product! Basically I would like to have a refund for this product.

This is to confirm that refund for amount 1299.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Dear sir i have a placed a order of redmi note 8 few days ago and i paid 10000 by gift cards and 1499 by debit card but after some time amazon had suspended my account and cancelled my order and the refund of rs 10000 had been added to my amazon pay balance but i am unable to use it because my account is onhold
My registered email id [protected]@gmail.com linked to. My account and
Mobile no [protected]
With the name if prince
Sir please help me to unhold my account so that i can use my money

Hamara blutooth cancel ho gaya hai
Delevar nahi hua aur prodect cancel ho gaya...

Date[protected]
An amount of inr 999 has been deducted from my account without my authorization.
This is totally unacceptable.
This is the following sms content that i received.

Txn of inr 999.00 done on acct xx946 on 25-may-20. Info: vsi*amazon st. Avbl bal:inr 15, 068.95. Call 18002662 for dispute or sms block 946 to [protected]

I have two accounts for amazon in my as below
[protected]@gmail.com
[protected]@gmail.com

I want the refund back as this seems a fradulent transaction from aamzon's end.
Highly unacceptable

Ordered on 16 March 2020 Order#[protected] till today has not been delivered by seller-Blulux ISO-Propyl Alcohol Lr 2.5Ltr
Sold by: CHEMICAL UDYOG
on going to contact seller tab only option given is -RETURN ITEM. Amazone online chat no response is being given only routine reply are given even no customer care representative in coming on the chat. It appears that Amazone has become partner with the fraudster supplier. I am not getting help from any corner.

Sir i ordered a enema kit from amazon. I was delivered a kit of a totally different company which also was incomplete without the insertion pipe and stopper. It was meant for ladies. I complained on amazon website but the company denied to return the order. Please help. Order number[protected] order date[protected]. Thank you. Name-slok kumar goyal contact number-[protected]

I am delivered with a soap piece in a box when i have ordered noise x5.

I purchased a mobile on[protected] of amount 13999 and cancel order before shipping as amazon said that they had initiated refund on[protected] but till date no refund has been processed in my account as now they are not helping to get the refund back by saying that we cant help you as we have refunded back amount with reference number 75503720134039758238194 so you can ask your bank but pnb bank said that no payment has been refunded by them.

Plant arrived in poor condition

Order date
18-May-2020
Order #
[protected]
Order total
299.00 (1 item)

Plant was dead on arrival.

I purchased yamaha psr e363 through amazon on[protected] and paid through my Indian Bank debit card but somehow the transaction failed and the money got debited from my account. Amazon said on[protected] that the money has been refunded and should have been credited to my account by now. But amount is still not in my account. They are only replying that contact bank's customer care and raise a dispute and bank's customer care is replying that we can't do anything with this.
Overall, my money is stuck. Neither amazon is helping out nor Indian Bank.

Refund Reference No. 75503720141039863404328

Hi team,

I ordered "REDMI NOTE 7 PRO NEPTUNE BLUE" Mobile for last week (18 may 2020) in AMAZON. Today i got the parcel (25 may 2020).
I got damaged mobile, its fully damaged screen and body.
Please find Attachments.
Kindly please help me.

Regards,
Vithya

Sir my alc name. Toj devi my bank central bank of india ifsc-cbin0283775 branch. Ekmighat me sir amozon se urbano fashion silm black jean's amount 602 rupya order kiye fir cancel kar diya toh amozon refund kar diya lakin abhi tak bank nahi kiya refund toh refund
Reference no.9o3x6gd00000k9lavquv and me card se peyment kiye card last 4digit no.9907 please my amount bank credited

I ordered 2 sets but recieved only one set, but recieved a delivered status for both. I recieved only one track pant instead of two sets of 3/4th pant and t shirt. Hence i placed return option. Since i recieved only one pant with same ordered i'd, how can i return two pack. Kindly sort the issue as soon as possible and refund my 1398.00 rs.

Item not delivered for 4th time n delivery guy updated as : delivered: (Renewed) prestige deluxe...

Order #[protected] prepaid item

Past 4 deliveries i had same issue, delivery guy marking items as delivered without delivering and without even taking pin or otp which amazon gives to customer to be shared with delivery agent at time of delivery.
In last deliveries somehow items were delivered same day after raising complaint but this time item has gone missing or stolen by delivery agent.
It was prepaid items