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Amazon India Complaints & Reviews

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Last updated May 6, 2024
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Amazon India reviews & complaints page 325

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I havee ordered 2 items from amazon on 19/1/2020, but they get cancelled and amount is being debited from my account.refund is being issued from amazon side on 19/1/2020 and is being processed on 20/1/2020 but its not being reflected in my account till now. Two refund reference number is being given below
#74332740020001838463809(this is for the refund of Rs. 404)

#74332740020001849106587(this reference no is for the...
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Vinitha gopi
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about refund issue

Hlo. It's me vinitha. I had ordered one pallozo set from amazon on jan 10 2020. I had canceled my amazon order for some personal issue. As i had already payed the amount. It was not refunded to my account till nw. The company saying tat thy had initiated the payment on jan 13th 2020 wit refund reference of 4torfrna0000k4q425yl. The amount was paid from the rupay ending wit 0243. Pls help fr my refund. The amount was not yet credited to my...
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Address:Mumbai, 400091

Dear
I order raelme u1 mobile by amazon and put delevery address in portal they accept that order and i was pay for that. Today 27 jan is order received date. But my order is cancelled due to outof droping place that is without informing me about cancel or return. Order they not contact me call or any kind of message. So how to recover my order same day and se place. Their is only fault of amazon or there poor system. I want my product...
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Address:122004

I have ordered a phone with exchange on 21-jan-2020. The delivery executive came on 22-jan and without seeing my old mobile, he rejected the delivery item. When we ask him, he told that it was done by mistake but the product will be redelivered next day. On next day, we do not have any communication for the product hence i have raised a query to customer care. They told that the product will deliver by 6:00 pm. But then also the product was...
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Shruthi_Jain
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refund dispute

Address:560068

Am expecting the payment of rs.1, 099/- from amazon india for the order no.[protected]. When i checked with amzon, i got a update from their end saying that refund is done on january 19, 2020 and the reference no is 093440. But its not reflected in my bank account yet. When i called my bank they also said that its not credited. From past 1 week am following it up with amazon that time they were saying that it will reflect in your...
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Address:600115

Dear sir,

I would like to inform you that i made a transaction with my idbi visa debit card ending in 6324 on amazon.in on 25th of dec 2019 for an amount of rs.1, 023.90 & rs.589.00 which was refund processed by amazon on 30th of dec 2019 for rs.1, 023.90 & rs.589.00 with refund reference number:
[protected] &[protected]

Customer id: 85647071

Taking into consideration normal working...
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Address:Pune, Maharashtra, 411045

I have order a laptop on amazon.in great indian sale but receive product final destination amazon your product is damaged and i have cancel your order i say please give me a replace order i have accept the order but amazon sale i am not deliver your order or replacement order your order is cancel i have mailed the amazon official site but there are no any response i have continuously calling to the amazon customer care but say only i cannot...
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Vishakha Purohit Pareek
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for refund issues

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 1541 rupees was successfully processed on 8 jan 2020 to my account. This amount should have been credited to my sbi credit card by now but i have not received the refund till now.

I have called the state bank of india customer service...
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HIsham Mohamed
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refunding issue from ordering an earphone

Address:anikad(h),kuttamassery,thottumugham p.o,aluva, Ernakulam, Kerala, 683105

I bought an earphone from amazon on 14/1/2020.product was returned and amazon mailed me the money was refunded on 19/1/2020..still after 7 days the money has not reflected on my account ..while contacting banking customer care they told amazon has not credited the money..amazon also provide me with a reference number#74332740019001875932354....
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hritikhans
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haven't received my refund yet

Address:Chandigarh, Punjab, 160055

I am Hritik Hans. I had purchased this product worth Rs 474 on 11 january 2020 and returned the product the same day but i still haven't received my refund. I have called the amzaon customer care a couple of times now. They have provided me with the refund reference number:[protected]. My bank accouny is[protected] So it would be really nice to get the refund asap....
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sumanagarwal
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refund not credited process

Address:Jaipur, Rajasthan, 302039

Dear sir,
Hawkins futura nonstick dosa tawa, 33cm (Of rupees 1441) has not been credited to my bank account. I already issued for a refund on date 20 oct 2019
But still it has not been credited yet. We contacted amazon customer service and they said that refund has been issued to your bank account and bank declined it so contact the branch. But the bank is saying that no payment is not issued to them from amazon....
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VSReddy1112
from Coimbatore, Tamil Nadu
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order i'd :405-4263101-7789909

Amazon is utterflop when comes to down the line management.. Customer service is pathetic they are just playing with customers like foot ball. No accountability, in my case i really didn't understand what they are doing till now.. I think in amazon customer service executives will only speak to customers but they won't rectify any issues.

I bought a tcl tv from amazon, ordered on 18th jan 2020 and delivered on 22nd jan 2020....
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Lostboy_altaf
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refund has not been received

Address:BIBI PAKER,BEHIND DON BOSCO SCHOOL,QAZIPURA,POST;LAL BAGH,DARBHANGA,BIHAR, Darbhanga, Bihar, 846004

I supposed to receive a refund from amazon by 24/1/2020 but it still isn't credited. Amazon send me the reference number is # 74332740020001948140040 and told me to contact with your bank. My canara bank account number is[protected]. I paid the transaction using my canara bank visa debit card ending with 1226. Amount is ₹4059.00. I did this transaction on 14/1/20. They initiated n the refund processed it on 19/1/20...
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L
LokeshArya99
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received from amazon on 25 jan 20

Address:Mumbai City, Maharashtra, 400076
Website:Amazon.in

Hello sir,

I'm lokesh arya. I ordered an mi led tv 4c pro model from amazon.in on 17th jan 20 and made payment from canara bank debit card, then because of some reason i had canceled the order on 18th jan 20 and the refund was initiated from them on 19th jan 20 and it would reflect in my account within 4 business days, on 5th day i contacted customer care of amazon and canara bank both.

Amazon told me the amount...
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M
Mohd Azarudeen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount transit

Website:Amazon.in

I bought a kodak 40inches led tv from amazon for rs.13499 on 13jan order #[protected] which was completely defective and returned back on 14jan so. I asked for refund. They gave me the refund reference # 74332740019001883837371 a week ago. My refund is still pending. My account no.
[protected]. I checked with the bank but nothing was credited. If asked in amazon they said it has been sent 3days back and you have to check...
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Atul Kumar Kokanthankar
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non delivery of redmi note 8 pro

Address:16/517 DOERA, SP Marg, Near Hotel Take Palace, Chankyapuri, New Delhi 110021, 16/517 DOERA SP Marg, Near Hotel Taj Palace, New Delhi 110021, New Delhi, Delhi, 110021

Amazon,
1. I had ordered this mobile to gift my daughter on her birthday. I made the payment also.

2. Till yesterday evening till 1800 hrs, it was showed as shipped from coimbatore and likely to be delivered on monday.

3. However, at around 2000 hrs yesterday evening, it started showing delivered at 1030 h yesterday morning.

4. I will is this intimated that "the item has not been delivered...
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Sanjoy khatua
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item missing mi smart band 4 (black) (order # 408-7868109-6307521)

Address:Gurgaon, 122003

Dear mr. Amazon team,

Please read the mail about the whole scenario.

Please see the trail mail hope you can clearly understand that 6 days over till now my issued not resolved why i don't know???
Also today i have spoken with miss. Reema and she said the whole order will deliver by today but after delivered the order mi smart band 4 (Black) was missing from the packet another item also received. The...
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Satishdeep
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order no. 403-7462970-3883551

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

Just to keep informed about my recent order on amazon with order #[protected] and tracking shows delivered but order not received.

Also i did not get any sms regarding deliver person contact and also call amazon customer service to investigate this issue but i am not get any positive resolution form that side. And please reply me when will me problem solve this issue. How much time is it yet...
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Address:180004

I bought this product (Godox ving v 860 ii ttl li-ion flash kit for canon cameras (Black) on 26 of december. After receiving my product i open it and checked it but my product is not looking gud in condition and return it back on the next day. I got all the messages come from amazon. But my refund not issued to my account. I call so many times to custmer care executives of amazon but no body issued my refund. So i lodge a complaint against...
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N
navneetgund
from Delhi, Delhi
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defective bosch turbo core

Address:122001

I have purchased boschh turbo core kp-35 005 on dated 06.01.20 from amazon and my order id is[protected], the product is motor part and i did installation on my car within couple of days on receipt of items. After running few kms it found that product is defecting and its seal is leaking engine oil. On inspection car mechanic informed me that there is no possible repair of product and new part have to be put on car after removal otherwise...
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