Amazon India Complaints & Reviews

My name is Om Sodvadiya and i had ordered Dell charger 65 waltof Rs 1040/- in Amazon on 22th February and on 3 october the item was returned as the address entered was not sufficient . And on 25 febuary amazon initiated the refund amount to my card but i still did not get my money. Amazon sent this reference number [protected] told me to fill charge dispute form but bank of baroda did not have such policy and they asked me to enquire about this issue with amazon customer care. So please kindly respond to this complaint it's very urgent .

Thank you sir

I bought an airpods from amazon and got the fake product and now they are not addressing my complaint and also denying to replace or refund the same. I have called them atleast 20 times and again and again but they are not addressing my complaint. They are telling to get a service denial letter from apple but they are not providing the denial letter. My 13000 is stuck

My refund from amazon which refund reference no is #7be7kjdy0000k78ht9zb of amount 499.00 and it is issued on 22th march 2019 has not been credited to my account no: [protected]. So please look into the matter, i have ordered a item worth 499 through uco debit rupay card - 0513 at uco bank kolkata branch - khidderpore, west bengal-700023 it is almost 8 days to reflect amount in my account as i am keep checking my mpassbook.
So please sort this out at the earliest

My refund from amazon which refund reference no is #7bjxc7yk0000k78mtece of amount 339.00 and it is issued on 12th march 2019 has not been credited to my account no: [protected]. So please look into the matter, i have ordered a item worth 339 through uco debit rupay card - 0513 at uco bank kolkata branch - khidderpore, west bengal-700023 it is almost 18 days to reflect amount in my account as i am keep checking my mpassbook.
So please sort this out at the earliest.

Hello

I had ordered office chair from amazon 21st march 2020. The delivery date was 24th march 2020. We didn't receive it till 29th march 2020. Also, there were no updates regarding the same. We had to call the customer service and confirm. Then, they confirmed that the product will not be delivered. And we had to request them for refund. This is poor customer service. This was an essential item for us. Totally disappointed.

Refund has been made by amazon on 19/3/2020 of may regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
This is to confirm that refund for amount 2000.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 7bjxc7yk0000k78nimek

I ordered for a dry battery for my jio data card unit (Rjr 2600 mah compatible battery for jio wifi 4 el-bp515761v) and verified with jio stores nearby and found that the battery does not work at all, and it seems to be very old stuff and completely dry.
I request you to replace the battery at the earliest. I am trying to return this battery to your office address and i am sure that it will not reach you before the return date due corrona vruus problem.
I request you to adjust the return date policy and extend your co operation to to return a new battery in working condition. I am a senior citizen aged 75 years, cannot afford to loose my money.
Hope you will understand and accept theis return goods and send me the battery at the earliest.
V raghavendra rao - mobile # [protected]
My mail id is [protected]@gmail.com
Address is 18/301, priyamangala presidency apartment,
Next v g hospital,
M t p road, thudiayalur post, coimbatore - 641034.
Thanking you,
Yours,
V raghavendra rao

Order #[protected] order details invoice delivered 19-mar-2020 track package rjr 2600 mah compatible battery for jio wifi 4 el-bp515761v sold by: rjr store replacement may be possible through 03-apr-2020

I have received an empty packet from amazon insted of a baby stroller. I have send the images to them as well, still after investigation they are saying that we are not going to refund your money. My 3365 are gone now. I donno how do they investigated. I have received empty packet and even aftersending images i will not get any refund. I think now amazon is also faking all things if this is their investigation report. Order #[protected]

I was charged 13.77 billing I didn't authorize and I would like to know why.

I received damaged product from amazon, now i want refund but they are neglecting me. Customer care said you have to wait atleast 1 month, why i have to wait. I need my money back. I m suffering from some medical issues and its very urgent. Please help me out from this situation. Amazon customer care executive taking me so lightly. Amount of machine is 20000 which i ordered and this is very big amount for me.

Order id[protected]

I have ordered mobile handset (Red mi note-8) on 6th feb 2020. I was not delivered and was denied the delivery.

I have chased for refund of the amount of rs 14999 and continuously chasing with customer team.

Team told that payment got stuck and wait till 31st march 2020.

I am helpless. Wrote email and spoke to customer care team but no action taken so far.

Please look into it do the necessary step to refund the amount along with compensation.

I had ordered mask twice from amazon. The first time they cancelled the order and the delivery agent did not deliver it. Again i ordered a new mask two weeks ago, since then i am calling them 100 times to deliver it as it is need of the hour right now. They say we are delivering priority things. What else is on priority at this corona time.

Please take strict action on them

Sir i have received a replacement and it was defective the i raise a request for return. Then courier boy come and check the image in his phone software then he check all the specification emi and other details ovearall he checked the item correctly then he pick the product. Now comany is harassing me and not giving my refund. Kindly help

Order id[protected]

Sir me[protected] ko v20 vivo mobile book kiya tha Jo ki rupya deduct kr liya ab booking failed dikha rha h me customer service ko phone[protected] ki kiya usne Kha 2-3day me mil jayega lekin[protected] ko kiya to wah bolta iska responsible me Nhi hu bank se samjho please help me

My name is pratibha and
1) i had ordered cherokee by unlimited women's slim fit pant of rs.499 in amazon on 27 feb 2020 and after 9 march 2020 i returned this order due to personal reason. And on 9 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740070006977805941.
2) i had ordered bata women's pleated ballerina black ballet flats-6uk of rs.764 in amazon on 27 feb 2020 and after 15 march 2020 i returned this order due to personal reason. And on 15 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740076007573996450.
3) i had ordered bata women's pleated ballerina black ballet flats-3uk of rs.540 in amazon on 27 feb 2020 and after 16 march 2020 i returned this order due to personal reason. And on 16 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740077007617934573.
4) i had ordered failures artificial leather stylish casual black college backpacks of rs.339 in amazon on 29 feb 2020 and after 16 march 2020 i returned this order due to personal reason. And on 16 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740077007625851140.
So please kindly respond to my complaint it's very urgent.

My name is sparsh saraogi and i had ordered mi 10000 mah li-polymer power bank 2i (Blue) with 18w fast charging of rs.899 on amazon which i paid through by sbi debit card on 12.03.2020 and after 13.03.2020 i returned this order due to personal reason. And on 13.03.2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 620418. It's been 13 days and the amount has still not been credited to my bank account. I had called sbi customer care as well as visited my branch and they have said that no refund has been initiated fron amazon. This is plain and simple fraid by amazon india. The registered email id is : sparsh. [protected]@gmail.com
Order details attached

Hello sir,

This is to confirm that refund for amount 6999.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 7be7kjdy0000k78hsmvw

Refunded on : saturday 21 march 2020 8:16 pm (Ist)

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in your amazon.in order refund reference [protected]@amazon. Insaturday 21 march 2020 8:16 pm (Ist)

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This is regarding order[protected] cost Rs 3365.
This order had multiple items.
I received such a small packet and got message tgat otem is delivered. But it was small packet with cardboards in it no pram, it was empty .After complaining add also we didnt got refund .There was no investigation done still they are saying acc to investigation order is delivered.This is not at all expected from Amazon .this amount is not less. Hiw could they deliver empty packet and what investigation they have dkne.Customer care is not all ready to help in this matter.packet also shws tgat it has 8 kg parcel.how can someone put baby pram in such a small packet.

Am teja worked as sales associate in amazon i thought amazon would be a great company which i thought before and now am trying to commit suicide because of our manager my issue is i worked for more than 22days in challenging whether without food from morning to evening finally i get nothing but uscond i worked every day than others completing my target they cheated me on purpose tell how do i survive with this situation i better die amezon and our manager responsible for my death god bless anezon

I was given the due date 22nd march 2020 for my package to arrive, but was rescheduled for 23rd march 2020. My package didnt arrive on 23rd too. There are no updates given till today.
I called for the customer service, they are constantly consoling me about it to arrive soon... But atleast i should be given the updates about my order for which i already made the payment via debit card.