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Amazon India Complaints & Reviews

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Updated: Mar 29, 2026
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Amazon India reviews & complaints page 329

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P
priyanka215
Apr 19, 2020
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Address: www.amazon.in

I cancelled one of my order on 24th march as it was lost during deliver, i received message that refund initiated on 31st march. However the refund still doesn't reflect in my icici amazon credit card. The refund was of 2472.15. Which is strange. Cause there was another refund done on 2nd april which is showing in card. I don't know whose fault it is.
Apr 29, 2020
Complaint marked as Resolved 
I have received my refund.
Amazon India customer support has been notified about the posted complaint.
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    S
    Apr 19, 2020
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    Address: GRAM POST BHAISWAR DIST. SATNA. MADHYAPRADEAH
    Website: My mony not send my bank A/C.

    Hallo. Sir
    My a/c. Name is shivendra kumar prajapati. Sir my amazone order one quantity zebronics zeb sw3490rucf. 4.1 multi media speakar.।
    Sir my order canceled. Sucussfully
    My order refund nomber.[protected].. Sir my order refference nomber. 7be7kjdy0000k78i09fk.. My payment amazone. Accunt successful. 2465 rupaye. But my not a/c. Bank not received. Devit card. Nombre. Last digit four ank. 0841
    Sir i reaqest plz send my mony my bank a/c. Nomber.
    Branch. Central bank of india. Distt. Satna. Mp. Thainku sir. 🙏🙏🌹
    Amazon India customer support has been notified about the posted complaint.
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      chapwoman
      Apr 19, 2020
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      I have tried on numerous occasions to cancel my amazon prime. I only ever used it for your initial offering, check your records and you will see no purchases ever! I could not even figure out how to use it and the whole foods employee was of no help. I disputed the charge last month on my credit card but you charged me yet again. Get it through your thick heads that i am done with this. Get me the hell out of your system and i am not paying you this month! This complaint is against you!
      Amazon India customer support has been notified about the posted complaint.
      I have cancelled my amazon prime membership in September 2021. I only used it for your initial offering, which can be checked in your records and you will see no purchases ever! I have been charged for it today, kindly credit the fees back to my account. This is not right
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        S
        Shubham Pardhi
        Apr 18, 2020
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        Address: India

        I have purchased a mobile phone from Amazon then I cancelled it due to lockdown.. but company says that they initiated my refund but I didn't get the refund..pls help me
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          Simran kaithwar
          Apr 18, 2020
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          Address: Shri Nagar Colony Khubpur Sitapur
          Website: Amazon

          Hyy
          My name is simran katihar my account no is[protected] i bought shoes of rupee 1891.50 from amazon on 21 march but cancelled just because of delivering in may on 4 april refund has been created with this reference no reference no74332740096009572435262 but did get money in my account.. I complaint bank customer care they told me they can not help u have to go bank for this that's not possible for me because of lockdown u know very well i mail back customer care branch but they told me with is reference no provided by amazon could not help him then i again call amazon to help me they told me to submit charge dispute form then i decided to fill this now i request u to help me plz send my money asap or contact the branch for my money my branch is in sitapur.
          Amazon India customer support has been notified about the posted complaint.
          Apr 19, 2020
          Updated by Simran kaithwar
          For your information I want to tell u I have made this payment from [protected] amazon account plzz help me
          Apr 19, 2020
          Updated by Simran kaithwar
          Still not got my amount 1892 rupee in my account no[protected] plzz do something I want my money
          Apr 22, 2020
          Updated by Simran kaithwar
          Plzz kuch kariye to jab mujhe kisi se koi reply ni mila h tab apko complain ki h
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            A
            Atul kanti
            Apr 18, 2020
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            Reference:- 74332740094009336236420 Amazon Dated 03/04/2020 Rs-/ 600 Not credited
            Amazon Order no[protected]
            Dated :- 02/04/2020
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              J
              Jasvennnn
              Apr 18, 2020
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              Website: Internet services

              999 money has been detected from my account and payment was also not successful. Amazon prime has declared unsuccessful payment then also money has been detected. Kindly look into this matter.
              Much thanks.
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                S
                Satish Ameta
                Apr 18, 2020
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                Ello sir
                Sir my name is a. Satish and my amazon refund amount 449 rupees date 22 march 2020 initiated same payment method rupay debit card ending *2544 and amazon refund refrence number[protected] and my account number [protected] indian bank branch ifsc idib000m251kindly refund the credit. Please sir this amount not credited in my bank acount
                Please help me sir
                Amazon India customer support has been notified about the posted complaint.
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                  K
                  Kunal Patait
                  from Nashik, Maharashtra
                  Apr 18, 2020
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                  I did not receive my order refund money, and am not even visible in the Amazon order list
                  Apr 21, 2020
                  Updated by Kunal Patait
                  Amazon refund receipt

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                    pratyush behera
                    Apr 18, 2020
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                    Address: India
                    Website: www.amazon.in

                    I am pratyush a normal amazon customer i have purchased a mobile on date 21 march 2020 order number order[protected] which never got delivered to me for which i have placed a to z claim which was denied and the seller is not responding. Amazon coustomer service are not even looking to my case not responding my email is this how you treat your loyal coustomer it's almost 1 month i waiting for refund i request you to take the matter seriously and refund my money.
                    Nobody responding me i am contacting every single day for my money
                    Amazon India customer support has been notified about the posted complaint.
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                      Preeti Renavikar
                      Apr 17, 2020
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                      Name: preeti renavikar
                      Acc :[protected]
                      Mobile: [protected]
                      Refund ref num:[protected]
                      Bank - indian bank

                      I have purchased hp 15 intel pentium gold 8th gen (Pentium - n4417u /4gb
                      /1tb /windows 10/jet black/1.77kg), 15q-ds0041tu from amazon on12 th march 2020 by making payment of 21, 990 through indian bank debit card. I have returned the item and amazon initiated refund on 20 th march 2020 with refund reference number of 7be7kjdy0000k78hk028. I contacted branch for solution, but they did not entertained and said to contact amazon. When i contacted amazon, they requested to file charge dispute with indian bank customer care. It is about money and about the customer services offered by bank. However because of the lockdown situation in country, i have shown lot of patience. As amazon have asked to wait for 5 business days, i have already waited more than that. Today is 16 th of april. It is the practical issue and may happen again in future for which bank should be ready with solution.

                      Kindly resolve the issue
                      Amazon India customer support has been notified about the posted complaint.
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                        Vik jha
                        Apr 17, 2020
                        Resolved
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                        Resolved

                        Ordered a mobile phone redmi note 9 pro from amazon on[protected] through debit card but due to payment failure amazon deducted my amount of rs 15998 and when i called amazon customer care then they say your refund has been successful processed on your account and reflect by now on same date. Till now the amount is not reflecting in my account. They provided a reference no. #267392 and told call your bank customer care for check the status of the refund. According to me amazon has not refunded my amount of they refunded then my amount reflecting in my account.
                        Apr 17, 2020
                        Complaint marked as Resolved 
                        Never buys products online .
                        Amazon India customer support has been notified about the posted complaint.
                        Apr 30, 2020
                        Updated by Vik jha
                        Problem solved
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                          Leticia Santos
                          Apr 16, 2020
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                          Address: WA/7629568241

                          I have a charge from amazon Prime*159NP5A93 Amzn.com/bill, WA/[protected] on 4/15/2020 don't know what it is for and don't know what category to put cause I don't know what I am getting charge for
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                            M
                            Apr 16, 2020
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                            The Amazon pay debited my sum of INR 999 on[protected] on the card saved as an Amazon prime. Which wasn't subscribed by me therefore I had filed a complaint for the refund of my debit charges. The complaint was registered as you can check the attachment for more details. Hence the refund wasn't successful till the period of time provided. After checking with the customer care of Amazon that is today[protected] they said the refund was processed from there behalf and was stuck from the bank side.
                            Amazon India customer support has been notified about the posted complaint.
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                              Priya Satija
                              Apr 16, 2020
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                              Address: Jaipur

                              Lock down ke karan bank ki kiste 3 month ke liye rebate di hai government ne but maine ek personal loan 207000 ka liya wo payment 20 March ko account mai aaya ab bank waale pressure bana rahe hai payment do nahi tou intrest dena padega 3 kiste ek sath deni padegi aam aadmi kaise karega manage yaha khane ke paise nahi pls help me
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                                T. Yanki Ladakhi
                                Apr 16, 2020
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                                I had done one online shopping of amount 3001 rs during november. Due to some damage i had to return the product. I had requested for the refund of the amount to my ubi account. According to the shopping site the account was to be refunded on 26/11/19 (Refund reference number for the transaction is[protected].) but the amount was not refunded. I again put up a complain (Complaint number is: 1-[protected]). I was told the money will be refunded by 1/01/2020. But it didnot happened. I again put up a complain (Complaint number is: 1-[protected]). I was again told the money will be refunded by 28/01/20. Today is 30/01/20, the money is still not refunded.
                                I will be highly obliged if you look in the matter and consider it as soon as possible.
                                Amazon India customer support has been notified about the posted complaint.
                                Apr 23, 2020
                                Updated by T. Yanki Ladakhi
                                Amazon has still not contact me
                                I have returned the item on Dec 7, 2020. My account shows the refund has been issued on Dec 7, and the item has been received on Dec 19. I have never received the money. My credit card account does not show any refund. I have not found a way to contact Amazon yet. Is there a hidden "Contact me" on the site?
                                Thanks
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                                  Sruti93
                                  Apr 16, 2020
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                                  Greetings
                                  This is to inform you that i have received an e-mail from Amazon.in confirming the payment of a refund of ₹2, 400. However, the amount is not reflecting in my account. Kindly look into the matter as soon as possible.
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                                    Mahadevaiah S P
                                    Apr 16, 2020
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                                    Hi i was purchased saree products but due to lockdown the products were not reached to me and cancelled by amazon's end. This is to notify that my refund is still not credited back to my account no[protected] which was initiated on 5th of april 2020, refund reference nos are 74332740096009576442413 and 74332740096009575503322... Kindly process my refund... Canara bank customer service people is not replying correctly... Planning to make a complaint with ombudsman
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Anandhan Senthamizh
                                      Apr 16, 2020
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                                      Address: Kurinjipadi branch
                                      Website: Amazon website

                                      Amazon intiated the refund process nearly before 25 days. But still now i am get my refund amount in my account. Already i will complaint about this but nobody will give an proper response before five days also i give an complaint about this problem but there is no improvement. Amazon also give an reference number 017300. It will take long time branches also not give an proper response. So i will put an charge dispute. I also give spgrs but now no development in this refund process ao let this finish very soon.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        pratibha16
                                        Apr 15, 2020
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                                        Resolved

                                        My name is pratibha and i had ordered bata women's pleated ballerina black ballet flats-3uk of rs.540 in amazon on 27 feb 2020 and after 16 march 2020 i returned this order due to personal reason. And on 16 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740077007617934573 so please kindly respond to my complaint it's very urgent.
                                        Dec 14, 2020
                                        Complaint marked as Resolved 
                                        Amazon India customer support has been notified about the posted complaint.
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