Amazon India Complaints & Reviews

I am pratyush a normal amazon customer i have purchased a mobile on date 21 march 2020 order number order[protected] which never got delivered to me for which i have placed a to z claim which was denied and the seller is not responding. Amazon coustomer service are not even looking to my case not responding my email is this how you treat your loyal coustomer it's almost 1 month i waiting for refund i request you to take the matter seriously and refund my money.
Nobody responding me i am contacting every single day for my money

Name: preeti renavikar
Acc :[protected]
Mobile: [protected]
Refund ref num:[protected]
Bank - indian bank

I have purchased hp 15 intel pentium gold 8th gen (Pentium - n4417u /4gb
/1tb /windows 10/jet black/1.77kg), 15q-ds0041tu from amazon on12 th march 2020 by making payment of 21, 990 through indian bank debit card. I have returned the item and amazon initiated refund on 20 th march 2020 with refund reference number of 7be7kjdy0000k78hk028. I contacted branch for solution, but they did not entertained and said to contact amazon. When i contacted amazon, they requested to file charge dispute with indian bank customer care. It is about money and about the customer services offered by bank. However because of the lockdown situation in country, i have shown lot of patience. As amazon have asked to wait for 5 business days, i have already waited more than that. Today is 16 th of april. It is the practical issue and may happen again in future for which bank should be ready with solution.

Kindly resolve the issue

Ordered a mobile phone redmi note 9 pro from amazon on[protected] through debit card but due to payment failure amazon deducted my amount of rs 15998 and when i called amazon customer care then they say your refund has been successful processed on your account and reflect by now on same date. Till now the amount is not reflecting in my account. They provided a reference no. #267392 and told call your bank customer care for check the status of the refund. According to me amazon has not refunded my amount of they refunded then my amount reflecting in my account.

I have a charge from amazon Prime*159NP5A93 Amzn.com/bill, WA/[protected] on 4/15/2020 don't know what it is for and don't know what category to put cause I don't know what I am getting charge for

The Amazon pay debited my sum of INR 999 on[protected] on the card saved as an Amazon prime. Which wasn't subscribed by me therefore I had filed a complaint for the refund of my debit charges. The complaint was registered as you can check the attachment for more details. Hence the refund wasn't successful till the period of time provided. After checking with the customer care of Amazon that is today[protected] they said the refund was processed from there behalf and was stuck from the bank side.

Lock down ke karan bank ki kiste 3 month ke liye rebate di hai government ne but maine ek personal loan 207000 ka liya wo payment 20 March ko account mai aaya ab bank waale pressure bana rahe hai payment do nahi tou intrest dena padega 3 kiste ek sath deni padegi aam aadmi kaise karega manage yaha khane ke paise nahi pls help me

I had done one online shopping of amount 3001 rs during november. Due to some damage i had to return the product. I had requested for the refund of the amount to my ubi account. According to the shopping site the account was to be refunded on 26/11/19 (Refund reference number for the transaction is[protected].) but the amount was not refunded. I again put up a complain (Complaint number is: 1-[protected]). I was told the money will be refunded by 1/01/2020. But it didnot happened. I again put up a complain (Complaint number is: 1-[protected]). I was again told the money will be refunded by 28/01/20. Today is 30/01/20, the money is still not refunded.
I will be highly obliged if you look in the matter and consider it as soon as possible.

Greetings
This is to inform you that i have received an e-mail from Amazon.in confirming the payment of a refund of ₹2, 400. However, the amount is not reflecting in my account. Kindly look into the matter as soon as possible.

Hi i was purchased saree products but due to lockdown the products were not reached to me and cancelled by amazon's end. This is to notify that my refund is still not credited back to my account no[protected] which was initiated on 5th of april 2020, refund reference nos are 74332740096009576442413 and 74332740096009575503322... Kindly process my refund... Canara bank customer service people is not replying correctly... Planning to make a complaint with ombudsman

Amazon intiated the refund process nearly before 25 days. But still now i am get my refund amount in my account. Already i will complaint about this but nobody will give an proper response before five days also i give an complaint about this problem but there is no improvement. Amazon also give an reference number 017300. It will take long time branches also not give an proper response. So i will put an charge dispute. I also give spgrs but now no development in this refund process ao let this finish very soon.

My name is pratibha and i had ordered bata women's pleated ballerina black ballet flats-3uk of rs.540 in amazon on 27 feb 2020 and after 16 march 2020 i returned this order due to personal reason. And on 16 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740077007617934573 so please kindly respond to my complaint it's very urgent.

I have ordered laptop on Amazon but due to some reasons i had canceled it.But the refund is not reflecting in my bank .We have contacted Amazon they provided refund reference number:#7BJXC7YK0000K78MZVOA
The refund amount is 43, 990.They told to contact bank but the bank is denied to provide service regarding refund.so please solve this problem.
A/c no. [protected]
This is my second complaint ..I am filing..u r not at all ensuring my 1dt complain request

The refund was been initiated by the Amazon on 3 April and has said that you will get your money in 3-5 working days but the money has not came yet.Refund Reference # 7BE7KJDY0000K78I1V1T

Amazon locked my amazon money in my amazon account. At present having 420.96p in my amazon account with mini kyc we can add upto 10000, but amazon locked my money, and now they are saying you have to complete full kyc after that you can add or use your balance. After uploading documents they sent me a email and sms that uploaded pan card is linked with another amazon account. This is the only amazon account i am having registered with this email id pooja. [protected]@gmail.com and this is the registered mobile number [protected]. I don't have any more account under my name. I personally contacted amazon team through email, phone call, and through facebook. Since, the last 5 months i'm in touch with amazon support team, but no resolution provided yet.
I'm attaching few documents for your reference.
Thanks
Pooja

I do not have an amazon account and I am getting billed 12.99 per month directly withdrawn from my checking account. I don't know how to stop this

A couple of days back my amazon account was hacked and the phone number registered with the account is changed. My amazon pay balance has also been spent mysteriously and now I cannot access my account. I have approached amazon customer care to no avail.

Amount of rupees 1231 has been refunded, but in account balance it's not available, please help me with this issue. Refund reference number[protected].

I have returned a product to amazon and amazon have credited my refund on 13 february 2019 but till now i didn't get it almost 1year are passed i have already complained about it to local branch but there is no avail please help me as soon as possible if bank helps me i will greatly thankfull to the bank
Account no[protected]
Name-bikram das
Mobile no-[protected]
Refund reference number[protected]
Refund amount-499

As my order was cancelled I received a refund.but the refund on the shipping charge has still not been refunded

I have purchased Honor 9x mobile and red mi back cover from amazon on 16/03/2020 by making payment of 14, 298 through indian bank debit card. I have returned the item and amazon initiated refund on 18/09/2020 with refund reference number of 7BJXC7YK0000K78NJ3GW They even shared transaction id visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

Plss slove my problem