Claimed

Amazon India Complaints & Reviews

1
Updated: May 11, 2026
Complaints 20358
Resolved
1485
Unresolved
18873
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 329

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vignesh vasudevan
Apr 21, 2020
Report
Copy

Address: NO 10 Kalathiappa St Choolai Chennai - 600 112

Sir. This is Vignesh
10th April 2020 Onwards AMAZON Site He Refunded to me
The Amount Rs. 364..
But Cant be Creditted in my amount till date now..
Kindly Help me Plz..

Amazon Refund Reference No: 74332740102010176341437
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Abinash Karan
    Apr 21, 2020
    Report
    Copy

    Address: Jajpur town
    Website: Refund amount

    Reference number 356533
    Apr 21, 2020
    Updated by Abinash Karan
    Account number[protected]
    Refund amount 579
    Reference number 356533
    Apr 21, 2020
    Updated by Abinash Karan
    Plz help me
    Apr 23, 2020
    Updated by Abinash Karan
    Refund plz
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prashant Borde
      Apr 21, 2020
      Report
      Copy

      Address: AMAZON INDIA

      I had taken an amazon prime membership on 8/04/20 & canceled it on the same day & when contacted the call centre of amazon they confirmed that the amount of rs.999/- had been released by them on 15/04/20 of which they have given me the following reference no.[protected] & told to check with the bank. When confirmed with a canara bank shirdi branch the amount had not yet been deposited in my account & they were unable to give me the status by the reference no. I have even checked my balance through app but nothing has been credited yet. Iwould request you to kindly check & clarify the status at the earliest awaiting for your reply
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hitmanharish
        Apr 20, 2020
        Report
        Copy

        I ordered the laptop in amazon rs.39990 in 19.03.2020.But the order cancelled because the payment declined due to technical issues. They refund the amount on same 19.03.2020.But I didn't receive the amount till now.so please consider this matter and solve this issue as soon as possible
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          gopalsamy@12
          Apr 20, 2020
          Report
          Copy

          Dear team,
          Inr 999.00 was deducted on[protected].00 pm from amazon.
          I haven't ordered anything and i am not prime member in amazon prime video.
          Below message for your reference.
          Alert:rs.999.00 spent via credit card xx4954 at amazon1258399 on[protected]:20:20:44 without pin/otp. Not you? Call [protected].

          Kindly help on this issue and repay the deducted amount.
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            K4 goodof all
            Apr 19, 2020
            Report
            Copy

            Regarding order i'd:[protected],
            I ordered essential food items and personal care items which was to be delivered on 19th april 2020, but even after calling customer care thousand times they did nothing and told it will surely reach by 9 pm.
            Now i have received a mail from amazon where they have only shipped hajmola out of all this and wrote the will notify further when the rest will be available.
            My simple question is why do they take orders if they don't have stocks neither they disclose anything in advance.
            They are running essential services like fish market. I am stranded due to them, having no staples at home and i don't know when it will reach. I am disgusted with amazon. What shall i do with their apologise. Totally pissed off. Attached pics for reference.
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ankitkumarpandit16
              from Delhi, Delhi
              Apr 19, 2020
              Report
              Copy

              Address: Rajiv Nagar Gurgaon Haryana

              Dear sir/ mam,

              I had purchased a mobile from amazon.in on 23rd march 2020 with my friends credit card and also pay charge availing its offer. And sold out my mobile. And mobile to be delivered on 27th march to 31st march. But due to covid lockdown it delayed about 1 month. Then also i was waiting for it. Therefore they cancelled my order before 2 days of resuming orders & deliveries with any confirmation before cancellation. And now they are saying we can't do anything in this. As the offer was available for one time purchase, it can't be availed again. They should cancel mobile on last delivery date or once confirm customer before cancellation earlier. They are ready to pay only rs 100 as their compensation. But i'm looking forward for purchasing that mobile on same price i paid earlier. This is not at all fair. They should give a promotional voucher for puchasing same mobile against cancelling order own without any confirmation as credit card offer was applicable for one time. Or bring that order or offer for me for same price.
              Thank you,
              Ankit kumar pandit
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                priyanka215
                Apr 19, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: www.amazon.in

                I cancelled one of my order on 24th march as it was lost during deliver, i received message that refund initiated on 31st march. However the refund still doesn't reflect in my icici amazon credit card. The refund was of 2472.15. Which is strange. Cause there was another refund done on 2nd april which is showing in card. I don't know whose fault it is.
                Apr 29, 2020
                Complaint marked as Resolved 
                I have received my refund.
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Apr 19, 2020
                  Report
                  Copy

                  Address: GRAM POST BHAISWAR DIST. SATNA. MADHYAPRADEAH
                  Website: My mony not send my bank A/C.

                  Hallo. Sir
                  My a/c. Name is shivendra kumar prajapati. Sir my amazone order one quantity zebronics zeb sw3490rucf. 4.1 multi media speakar.।
                  Sir my order canceled. Sucussfully
                  My order refund nomber.[protected].. Sir my order refference nomber. 7be7kjdy0000k78i09fk.. My payment amazone. Accunt successful. 2465 rupaye. But my not a/c. Bank not received. Devit card. Nombre. Last digit four ank. 0841
                  Sir i reaqest plz send my mony my bank a/c. Nomber.
                  Branch. Central bank of india. Distt. Satna. Mp. Thainku sir. 🙏🙏🌹
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    chapwoman
                    Apr 19, 2020
                    Report
                    Copy

                    I have tried on numerous occasions to cancel my amazon prime. I only ever used it for your initial offering, check your records and you will see no purchases ever! I could not even figure out how to use it and the whole foods employee was of no help. I disputed the charge last month on my credit card but you charged me yet again. Get it through your thick heads that i am done with this. Get me the hell out of your system and i am not paying you this month! This complaint is against you!
                    Amazon India customer support has been notified about the posted complaint.
                    I have cancelled my amazon prime membership in September 2021. I only used it for your initial offering, which can be checked in your records and you will see no purchases ever! I have been charged for it today, kindly credit the fees back to my account. This is not right
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shubham Pardhi
                      Apr 18, 2020
                      Report
                      Copy

                      Address: India

                      I have purchased a mobile phone from Amazon then I cancelled it due to lockdown.. but company says that they initiated my refund but I didn't get the refund..pls help me
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Simran kaithwar
                        Apr 18, 2020
                        Report
                        Copy

                        Address: Shri Nagar Colony Khubpur Sitapur
                        Website: Amazon

                        Hyy
                        My name is simran katihar my account no is[protected] i bought shoes of rupee 1891.50 from amazon on 21 march but cancelled just because of delivering in may on 4 april refund has been created with this reference no reference no74332740096009572435262 but did get money in my account.. I complaint bank customer care they told me they can not help u have to go bank for this that's not possible for me because of lockdown u know very well i mail back customer care branch but they told me with is reference no provided by amazon could not help him then i again call amazon to help me they told me to submit charge dispute form then i decided to fill this now i request u to help me plz send my money asap or contact the branch for my money my branch is in sitapur.
                        Amazon India customer support has been notified about the posted complaint.
                        Apr 19, 2020
                        Updated by Simran kaithwar
                        For your information I want to tell u I have made this payment from [protected] amazon account plzz help me
                        Apr 19, 2020
                        Updated by Simran kaithwar
                        Still not got my amount 1892 rupee in my account no[protected] plzz do something I want my money
                        Apr 22, 2020
                        Updated by Simran kaithwar
                        Plzz kuch kariye to jab mujhe kisi se koi reply ni mila h tab apko complain ki h
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Atul kanti
                          Apr 18, 2020
                          Report
                          Copy

                          Reference:- 74332740094009336236420 Amazon Dated 03/04/2020 Rs-/ 600 Not credited
                          Amazon Order no[protected]
                          Dated :- 02/04/2020
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jasvennnn
                            Apr 18, 2020
                            Report
                            Copy

                            Website: Internet services

                            999 money has been detected from my account and payment was also not successful. Amazon prime has declared unsuccessful payment then also money has been detected. Kindly look into this matter.
                            Much thanks.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Satish Ameta
                              Apr 18, 2020
                              Report
                              Copy

                              Ello sir
                              Sir my name is a. Satish and my amazon refund amount 449 rupees date 22 march 2020 initiated same payment method rupay debit card ending *2544 and amazon refund refrence number[protected] and my account number [protected] indian bank branch ifsc idib000m251kindly refund the credit. Please sir this amount not credited in my bank acount
                              Please help me sir
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kunal Patait
                                from Nashik, Maharashtra
                                Apr 18, 2020
                                Report
                                Copy

                                I did not receive my order refund money, and am not even visible in the Amazon order list
                                Apr 21, 2020
                                Updated by Kunal Patait
                                Amazon refund receipt

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pratyush behera
                                  Apr 18, 2020
                                  Report
                                  Copy

                                  Address: India
                                  Website: www.amazon.in

                                  I am pratyush a normal amazon customer i have purchased a mobile on date 21 march 2020 order number order[protected] which never got delivered to me for which i have placed a to z claim which was denied and the seller is not responding. Amazon coustomer service are not even looking to my case not responding my email is this how you treat your loyal coustomer it's almost 1 month i waiting for refund i request you to take the matter seriously and refund my money.
                                  Nobody responding me i am contacting every single day for my money
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Preeti Renavikar
                                    Apr 17, 2020
                                    Report
                                    Copy

                                    Name: preeti renavikar
                                    Acc :[protected]
                                    Mobile: [protected]
                                    Refund ref num:[protected]
                                    Bank - indian bank

                                    I have purchased hp 15 intel pentium gold 8th gen (Pentium - n4417u /4gb
                                    /1tb /windows 10/jet black/1.77kg), 15q-ds0041tu from amazon on12 th march 2020 by making payment of 21, 990 through indian bank debit card. I have returned the item and amazon initiated refund on 20 th march 2020 with refund reference number of 7be7kjdy0000k78hk028. I contacted branch for solution, but they did not entertained and said to contact amazon. When i contacted amazon, they requested to file charge dispute with indian bank customer care. It is about money and about the customer services offered by bank. However because of the lockdown situation in country, i have shown lot of patience. As amazon have asked to wait for 5 business days, i have already waited more than that. Today is 16 th of april. It is the practical issue and may happen again in future for which bank should be ready with solution.

                                    Kindly resolve the issue
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vik jha
                                      Apr 17, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Ordered a mobile phone redmi note 9 pro from amazon on[protected] through debit card but due to payment failure amazon deducted my amount of rs 15998 and when i called amazon customer care then they say your refund has been successful processed on your account and reflect by now on same date. Till now the amount is not reflecting in my account. They provided a reference no. #267392 and told call your bank customer care for check the status of the refund. According to me amazon has not refunded my amount of they refunded then my amount reflecting in my account.
                                      Apr 17, 2020
                                      Complaint marked as Resolved 
                                      Never buys products online .
                                      Amazon India customer support has been notified about the posted complaint.
                                      Apr 30, 2020
                                      Updated by Vik jha
                                      Problem solved
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        Leticia Santos
                                        Apr 16, 2020
                                        Report
                                        Copy

                                        Address: WA/7629568241

                                        I have a charge from amazon Prime*159NP5A93 Amzn.com/bill, WA/[protected] on 4/15/2020 don't know what it is for and don't know what category to put cause I don't know what I am getting charge for
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit