Amazon India Complaints & Reviews

For my order[protected], i did not receive a delivery and amazon has not refunded for the same. When i complained, i was told that it is too late for a refund.
The amazon customer service representative did not even give me a complaint id and kept saying that i should report it sooner.
I want a full refund of the order as i did not receive any delivery....

I have purchased a eardots of mi from amazon n pay from debit card for ths one but ths product has cancelled but my money is not shown in my account I will call amzon customer care but they say they already refund the money I will call bank customer care but they don't agree that k Money receive hue hai its amount of 1483 plz give me a solution n my money back as soon as possible n resolve my problem

1. I ordered a set of 4 mask for my 3 yr nephew but i only received 2 mask.
2. The mask is not n95 as not any such information written on product.
The seller nap systems mayapuri delhi selling fake mask n also cheated customer n playing with children's health during this pandemic situation. As a govt. Put mask n sanitizer is on essential commodities list this is an offence.
Many more complaints also registered regarding mask but amazon not taking any action and promoting this type fraud activities and seller on their website. They are playing with the heath of people.

I'll order 3 books combined, 2 books arrived but 1 book name gujarat no itihaas doesn't arrived till this time after 15 days. I'll order one more book in past which doesn't delivered after 25 days and unfortunately i have to cancelled my order. I want to complaining against continues harassment of consumer event after draw their mind on this problem.

I ordered a syrup (Aimil neeri kft 200 ml pack of 2) on 8 march from amazon.in & deliy was received on 14march and i paid full ammount 799 by cash but i was opened the package i am shocked i get only one syrup bottle but i ordered pack of 2. And i placed a return request & next day @15 march deliveryman took my parcel back but some time later i received a message

(Pickup cancelled: your return,[protected] was cancelled at the time of pickup. To initiate a return again, click here: http://amzn.in/*********)

Then i was called to amazon coustumer support & they raised a request but they was't help me.
Solve this issue!

Refund of rs. 1748/- has been made by amazon on 09th of august 2017 regarding a product (Order number is #[protected].
"the reference number of the refund is ref - #74332740068006758500509
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Refund was process from Amazon end on 29 Feb 2020 and the amount was 16, 899.this amount till not reflecting in my card number ending 0397.r refund reference number provided from Amazon is 060289.kindly look in the matter and process the refund into the account as the earliest

The chief branch manager
State bank of india
Ooty branch

Subject: charge dispute "refund never processed"

I have purchased a product on amazon paying 1000 rupees and i returned that product but amount didn’t credited to my account.
Amazon is saying that they have sent amount to my sbi account on 02:17:2017.
But i haven’t received amount still now

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number :[protected]
My account no is : [protected]
Kindly resolve my problem sir

I Have not received Amazon Refund in bank account 2 transactions refund not Receiving in account I have refund reference number from amazon # 284134 other one is # 396417

I ordered one kurta. And i didnot get the refund till now. I filed a charge dispute already. Didnot get any reply also. Please do the needful urgently. And find my attached reference number also.27th jan 2020 i got a payment initiated mail. How long i have been waiting. Please do urgently

Amount not add my bank account refund 645222

My 2 item money not refunded my bank account ... more than 10 days refund reference 749773 refund reference 645222

Dear team,

This is to bring to your kind attention that i have recently ordered household items but it was completely disaster experience as the food was not contained well & the seal was opened! It seemed someone has opened before parceling. The product is not worth to buy i bought it for family and fully disappointed. Products were mixed-up and spreads on other items as well.

Pantry packaging were very normal wherein other items were damaged. Few items are safe but not seems useful due to some of items are leakage on that over the products. I didn't understand that being a such a reputed brand in e-commerce how u people can shipped the products as ordinary process.

I request to you please check and kindly do the needful as soon as possible & which few items are safe please arrange the return as i am highly disappointed and dissatisfaction. I never recommend to anyone.

Order date: 10-mar-2020
Order #[protected]
Order total 4, 576.00

मैंने अमेजोन पर एक सैंडल बुक करा था जो कि विगयान में कुछ और दिखाया था और मुझे दूसरा माडल का सैंडल भेजा गया जो कि आपकी कंपनी की छवि को धोखा देने वाले के रूप में प्रसतुत करता है यह सही नहीं है आप आर्डर भेजने वाली कंपनी को ब्लैक लिस्टेड करे ताकि भविष्य में अमेजोन की बदनामी ना हो ग्राहक को सही उत्पाद मिले में आशा करता हूं कि आप इस पर गौर कर मेरा सही उत्पाद दिलवाने मे सहयोग करेगे

I had ordered a pair of blue jeans of denokracy from amazon. I reveived a white kurti. On asking for return they have asked me to self return which i refused. I clearly mentioned that they have to arrange the pick up and they refused to do so.
I have spoken to their customer service thrice in 2 weeks and they have said they cannot arrange for the pick uo as per policy.
Firstly this is blunder on their part. Secondly i am a prime customer and a regular customer.. This is not the treatment i expect. Saujanya has asked me to go ahead and complain as i wished.. I want to lodge a complaint against amazon. I need amazon to pick up the wrong item shipped by their vendor as its their fault.

Hi,
I have ordered a product (Bathla stomo 4. Order no[protected]) on 30th jan 2020. It was supposed to be delivered by 5th feb 2020.

Its exactly 45 days today, till now neither the product is delivered nor my amount is refunded. I have called & had a chat several times but all my efforts are in vain. Nobody bothered to update.

I have escalated & sent a reminder mail to jeff bezos who is the ceo of amazon. But still no response.

Pls look into the matter & resolve at the earliest.

Regards
Srikanth nimmakayala
[protected]

While i booked ticket on that date amazon pay balance offer is that (10 % cash back max. Rs 100)
But till date im not received any cash back amount

While i contact with customer support executive she said cash back is adjust to other account i purely said that i have no any other account on amazon, second thing is that if i use this account for transaction then why cash back adjusted to other account.. Even they can not provide any information about that account where they adjusted cash back amount..

Very poor support and service

Cant hope this type of experience from amazon

Order id

P[protected]

I was order samsung m31 mobile on pod.
This complaint is in reference to order no. (Protected) and tracking id (Protected) delivered by your amazon delivery agent mobile no. [protected] delivery made on 13.3.2020.
My place of residence is in the 2nd road from main road where i live in. The courier delivery agent refuses to delivery the items ordered in the 2nd road and very rudely asked me to come down and collect the items. On my saying that he is suppose to "door deliver" the order he very rudely and curtly said it is not my job that i give your order in your home and i will not deliver in 2nd road. If you want your product so come in main road and take your product.
Upon my saying that i will have to report to matter to amazon, he retorted that i can report the matter anywhere, but he will not deliver the articles ordered in the in the 2nd road.
Courier service is of amazon transportation service. This type of rude behavior and arrogant attitude is not acceptable. If amazon can only deliver on the main road, they should clearly mention it in their terms and conditions boldly and significantly so that people not residing on main road may look for alternative options of shopping and ordering.
The experience is highly disturbing, deplorable and unacceptable. If amazon doesn't look into the matter and take the inept delivery person to task, they will surely loose loyal customers and business.

I was returning an item an the delivery man took it from my hands gossiping with other mates and then he suddenly refused to take my item because he felt so. Whay does his feelings got to do with my return or exchange or whatever i am doing
The delivery man is the worst i have ever seen. He threw the product on the ground intentionally.

The cover of the product is what he threw away refusing to recieve my item and he went away. He had a very much of a menace and unprofessional behaviour

I have done transaction on 8/02/2020 of 599 through upi [protected]. [protected]@idfcbank and got refund of 599 from amazon on 12 feb on my upi [protected]. [protected]@idfcbank through refund reference transaction no #[protected] but epaylater is saying bank has not got refund and still charging interest kindly look into matter and do needful. Epaylater is saying that the bank has not got any refund and amazon has give the transaction reference number for refund#[protected] please cross check and give advice to epaylater for payment settlement