Amazon India Complaints & Reviews

Hi,

I have order this product and got the product delivery today and looks like some has tempered the seal and insert toy into it.

I didn't understand how come the product was being delivered in this condition when check with delivery partner, they informed the product is as it is delivered.

Could you please look into this matter and resolve the issue asap.

Customer : [protected]

Attached the image for your reference.

Regards,
Snehasish das
+91-[protected]
+91-[protected]

A refund of 649 rupees was successfully processed on 05 march 2020 at 9.50 pm to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number[protected]
My account no is [protected]

Sir i had placed an order on 3rd march 2020 and payed the amount rs 1482 by amazon pay upi in advance but then after cancelling the order a refund has been initiated by amazon on 10 march 2020 with refund reference #[protected] according to them the refund is successfull but the money is not reflected in my account i had already visited the branch sbi sector 32c but they are saying there is no pending transaction. Neither amazon nor sbi is solving the problem please help. I am attaching all the necessary documents. Thank you
My details
Name-nitesh kumar
Account no. - [protected]
Ifsc code - sbin0017984
[protected]@gmail.com
Contact no. - [protected]

I buy an product on amazon which is delivered on 28/02/2020 but the product quality not good so i raise an return request on 28/02/2020 same but the my return pikup has not been processed by ecom till date for this i raise dispute 4 times on custmor service but they didn't resolved my problem & my money is still pending at company.

Somebody hacked my amazon account and access with my stored credit card and generate e-gift card for 9500 rs and 20000 rs
I trying to many times call and formal mail but not receiver my money till now. I got otp and amount deduction msgs in my mobile but this transation not done by me. I dont know how this possible without sharing my otp to another person. I am feeling very helpless bcoz amazon customer care executive tell me again again that they solev query in 24 hours but now its already 48 hour nad more but no resolution i got. Plz hlep me

I have purchased a boult audio probass curve neckband order no.[protected] and the amount is rs.- 1399.00 only and i requested to return it and the return has completed by courier. I have placed this order on 6th june 2019 and the return has been completed on 16th june 2019 and still i have not received my refund. I have called the amazon executive so many times but every time he told me to wait for 3-5 days within 3-5 days your refund will be approved but it has not happened yet.
So, here i am writing this so i can get my refund my refund is pending from last 9 months its a huge time.

Respected sir

I am a science professor at https://pharmacy.abesit.edu.in/contact-us/
I had ordered several items
Out of one item which quite costly for me is

Acromec power source ac 220v/50hz precision weighing scale, 300 g/1 mg
Sold by: rhime
Worth rs 8000
In place of this item they sent me a pocket balance worth rs 250
I asked for the return and replacement
& they agreed
But this time they sent me a small empty plastic box
Now when i am trying to convey further, "they are telling me that, they have investigated and correct item has been sent and received. One of the person in chat acknowledged that it is indeed a scam and threatened,"do what u can we wont return your money"
I am a amazon member from last ten years
Plz help me
Here i am attaching all the pics of fake items i have received
My id for amazon is [protected]
But i am available on [protected] to talk
Regards
Sunny
Malay kumar choudhary

My order details
Order #[protected]

The product details
"2 x brats n beauty® - anti pollution multi color skull print mask air dust face masks washable and reusable mouth cover windproof dust proof safety mask for men women outdoor activities pack of 2
Condition: new"

I have ordered two packs,
While ordering it was mentioned that each pack contains two product.
But
I received the packs, which contains only one product.
I have videographered before opening the parcel.

I ordered hidesign shoes of rs 4295 which they delivered me. I reported them on same day that they have given inaccurate website description about shoe. After successful pick up they refused me for refund by telling me i have returned them different product.
All details are mentioned below with this complaint.
Pls try to make refund
Order no.[protected]
Invoice. Hr-bmux[protected]

Amazon prime*sg4j69u23 amzn.com/bill wa $14.22
Order #d[protected]
Audible*lo35e04s3 amzn.com/bill nj $16.37

Please refund my money

I have numerous charges in dec. 2019 that are fraudulent as well.
Order #[protected]
#[protected]
#d[protected]
#[protected]
Please remove all charges on my credit card!

Amazon order no[protected]
"Bend-It heavy duty bender"
The package reached Ponnani Amazon delivery point on[protected].
They called me and demanded that I should go and take delivery from there.
I told them they are to make delivery at my door step.
This was not liked by them and refusing delivery to me till this day.
I called customer care Amazon through my mobile application on 17-03-20.
They assured me delivery on 18-03-20.But no avail.I contacted customer care again on 18-03-20 they again assured me delivery in another 24 hours.But this time I don't believe them.
I there for demand action against all culprits in this matter and ensure delivery at my door step.

5-3-2020 Amazon exchange for mobile order exchange price RS 100 mobile price RS 8449 total amount RS 8549 l am paying 7-3-2020 order place but exchange old mobile display scratch order cancelled my amount is bank working day 4-5 days refund the money Amazon customer service your money refunded your bank problem you check bank refund reference I'd(7BJXC7YK0000K78MSMS8)

I ordered a phone 'REDMI NOTE 8 PRO' from Amazon on 29 February 2020 and due fail of verification exchange I cancelled it and according to Amazon customer service Amazon initiated the refund on 4th of march but till now I don't received my money back. The refund reference number given by Amazon is # 6UHQSTI50000K6RKMJO9. The order no. Is[protected]. Please take some immediate actions it's 15days going on but till now I don't received my refund. It's a large amount for me please take action sir

I had ordered speedo swimming costume size 44 according to the size chart available. But the size chart had wrong measurements thus what i recieved was size different from what i ordered due to wrong size chart. Thus i want to refund it or replace it for a bigger size i m being denied saying this item is non refundalble. Pls tell me i being a prime regular costumer face such problems then what will a new customer deal with. I feel i hv been cheated as the product is of no use and my money got wasted. Did not expect this from amazon.

I place order of tabcover which should deliver to me. But that time I was out of home. An delivey boy insisting me to come n recive the parcel immediate or he will cancel order. Now i[censored]r delivery deptt make such harashments to customer, palce n purchase from amazone. Mostly they insist if not at home ask ur neibours to get the order.
Why so

This with amazon order#[protected].
Purchase of new phone along with exchange. The agents tried to deliver two times on 17th and 18th march 2020. But same issues was repeated.
They verified exchange phone through amazon app.
They entered some code,
Verification was successful.
Next step was to give the phone to agent
But here, they are expecting another code to be entered on their phone against the order. There is no such code i received or need to be entered as per customer service. Looks amazon delivery agents are not aware of the process or is intentionally playing fraud activities.. This is repeated twice.
So i asked for cancel & refund of my money, which also amazon not doing. They say they escalated the issue, but they dont sync with agents or the courier backend teams. So the actual issue is not resolved.

For my order[protected], i did not receive a delivery and amazon has not refunded for the same. When i complained, i was told that it is too late for a refund.
The amazon customer service representative did not even give me a complaint id and kept saying that i should report it sooner.
I want a full refund of the order as i did not receive any delivery....

I have purchased a eardots of mi from amazon n pay from debit card for ths one but ths product has cancelled but my money is not shown in my account I will call amzon customer care but they say they already refund the money I will call bank customer care but they don't agree that k Money receive hue hai its amount of 1483 plz give me a solution n my money back as soon as possible n resolve my problem

1. I ordered a set of 4 mask for my 3 yr nephew but i only received 2 mask.
2. The mask is not n95 as not any such information written on product.
The seller nap systems mayapuri delhi selling fake mask n also cheated customer n playing with children's health during this pandemic situation. As a govt. Put mask n sanitizer is on essential commodities list this is an offence.
Many more complaints also registered regarding mask but amazon not taking any action and promoting this type fraud activities and seller on their website. They are playing with the heath of people.

I'll order 3 books combined, 2 books arrived but 1 book name gujarat no itihaas doesn't arrived till this time after 15 days. I'll order one more book in past which doesn't delivered after 25 days and unfortunately i have to cancelled my order. I want to complaining against continues harassment of consumer event after draw their mind on this problem.