Amazon India Complaints & Reviews

I ordered the laptop in amazon rs.39990 in 19.03.2020.But the order cancelled because the payment declined due to technical issues. They refund the amount on same 19.03.2020.But I didn't receive the amount till now.so please consider this matter and solve this issue as soon as possible

Dear team,
Inr 999.00 was deducted on[protected].00 pm from amazon.
I haven't ordered anything and i am not prime member in amazon prime video.
Below message for your reference.
Alert:rs.999.00 spent via credit card xx4954 at amazon1258399 on[protected]:20:20:44 without pin/otp. Not you? Call [protected].

Kindly help on this issue and repay the deducted amount.

Regarding order i'd:[protected],
I ordered essential food items and personal care items which was to be delivered on 19th april 2020, but even after calling customer care thousand times they did nothing and told it will surely reach by 9 pm.
Now i have received a mail from amazon where they have only shipped hajmola out of all this and wrote the will notify further when the rest will be available.
My simple question is why do they take orders if they don't have stocks neither they disclose anything in advance.
They are running essential services like fish market. I am stranded due to them, having no staples at home and i don't know when it will reach. I am disgusted with amazon. What shall i do with their apologise. Totally pissed off. Attached pics for reference.

Dear sir/ mam,

I had purchased a mobile from amazon.in on 23rd march 2020 with my friends credit card and also pay charge availing its offer. And sold out my mobile. And mobile to be delivered on 27th march to 31st march. But due to covid lockdown it delayed about 1 month. Then also i was waiting for it. Therefore they cancelled my order before 2 days of resuming orders & deliveries with any confirmation before cancellation. And now they are saying we can't do anything in this. As the offer was available for one time purchase, it can't be availed again. They should cancel mobile on last delivery date or once confirm customer before cancellation earlier. They are ready to pay only rs 100 as their compensation. But i'm looking forward for purchasing that mobile on same price i paid earlier. This is not at all fair. They should give a promotional voucher for puchasing same mobile against cancelling order own without any confirmation as credit card offer was applicable for one time. Or bring that order or offer for me for same price.
Thank you,
Ankit kumar pandit

I cancelled one of my order on 24th march as it was lost during deliver, i received message that refund initiated on 31st march. However the refund still doesn't reflect in my icici amazon credit card. The refund was of 2472.15. Which is strange. Cause there was another refund done on 2nd april which is showing in card. I don't know whose fault it is.

Hallo. Sir
My a/c. Name is shivendra kumar prajapati. Sir my amazone order one quantity zebronics zeb sw3490rucf. 4.1 multi media speakar.।
Sir my order canceled. Sucussfully
My order refund nomber.[protected].. Sir my order refference nomber. 7be7kjdy0000k78i09fk.. My payment amazone. Accunt successful. 2465 rupaye. But my not a/c. Bank not received. Devit card. Nombre. Last digit four ank. 0841
Sir i reaqest plz send my mony my bank a/c. Nomber.
Branch. Central bank of india. Distt. Satna. Mp. Thainku sir. 🙏🙏🌹

I have tried on numerous occasions to cancel my amazon prime. I only ever used it for your initial offering, check your records and you will see no purchases ever! I could not even figure out how to use it and the whole foods employee was of no help. I disputed the charge last month on my credit card but you charged me yet again. Get it through your thick heads that i am done with this. Get me the hell out of your system and i am not paying you this month! This complaint is against you!

I have purchased a mobile phone from Amazon then I cancelled it due to lockdown.. but company says that they initiated my refund but I didn't get the refund..pls help me

Hyy
My name is simran katihar my account no is[protected] i bought shoes of rupee 1891.50 from amazon on 21 march but cancelled just because of delivering in may on 4 april refund has been created with this reference no reference no74332740096009572435262 but did get money in my account.. I complaint bank customer care they told me they can not help u have to go bank for this that's not possible for me because of lockdown u know very well i mail back customer care branch but they told me with is reference no provided by amazon could not help him then i again call amazon to help me they told me to submit charge dispute form then i decided to fill this now i request u to help me plz send my money asap or contact the branch for my money my branch is in sitapur.

Reference:- 74332740094009336236420 Amazon Dated 03/04/2020 Rs-/ 600 Not credited
Amazon Order no[protected]
Dated :- 02/04/2020

999 money has been detected from my account and payment was also not successful. Amazon prime has declared unsuccessful payment then also money has been detected. Kindly look into this matter.
Much thanks.

Ello sir
Sir my name is a. Satish and my amazon refund amount 449 rupees date 22 march 2020 initiated same payment method rupay debit card ending *2544 and amazon refund refrence number[protected] and my account number [protected] indian bank branch ifsc idib000m251kindly refund the credit. Please sir this amount not credited in my bank acount
Please help me sir

I did not receive my order refund money, and am not even visible in the Amazon order list

I am pratyush a normal amazon customer i have purchased a mobile on date 21 march 2020 order number order[protected] which never got delivered to me for which i have placed a to z claim which was denied and the seller is not responding. Amazon coustomer service are not even looking to my case not responding my email is this how you treat your loyal coustomer it's almost 1 month i waiting for refund i request you to take the matter seriously and refund my money.
Nobody responding me i am contacting every single day for my money

Name: preeti renavikar
Acc :[protected]
Mobile: [protected]
Refund ref num:[protected]
Bank - indian bank

I have purchased hp 15 intel pentium gold 8th gen (Pentium - n4417u /4gb
/1tb /windows 10/jet black/1.77kg), 15q-ds0041tu from amazon on12 th march 2020 by making payment of 21, 990 through indian bank debit card. I have returned the item and amazon initiated refund on 20 th march 2020 with refund reference number of 7be7kjdy0000k78hk028. I contacted branch for solution, but they did not entertained and said to contact amazon. When i contacted amazon, they requested to file charge dispute with indian bank customer care. It is about money and about the customer services offered by bank. However because of the lockdown situation in country, i have shown lot of patience. As amazon have asked to wait for 5 business days, i have already waited more than that. Today is 16 th of april. It is the practical issue and may happen again in future for which bank should be ready with solution.

Kindly resolve the issue

Ordered a mobile phone redmi note 9 pro from amazon on[protected] through debit card but due to payment failure amazon deducted my amount of rs 15998 and when i called amazon customer care then they say your refund has been successful processed on your account and reflect by now on same date. Till now the amount is not reflecting in my account. They provided a reference no. #267392 and told call your bank customer care for check the status of the refund. According to me amazon has not refunded my amount of they refunded then my amount reflecting in my account.

I have a charge from amazon Prime*159NP5A93 Amzn.com/bill, WA/[protected] on 4/15/2020 don't know what it is for and don't know what category to put cause I don't know what I am getting charge for

The Amazon pay debited my sum of INR 999 on[protected] on the card saved as an Amazon prime. Which wasn't subscribed by me therefore I had filed a complaint for the refund of my debit charges. The complaint was registered as you can check the attachment for more details. Hence the refund wasn't successful till the period of time provided. After checking with the customer care of Amazon that is today[protected] they said the refund was processed from there behalf and was stuck from the bank side.

Lock down ke karan bank ki kiste 3 month ke liye rebate di hai government ne but maine ek personal loan 207000 ka liya wo payment 20 March ko account mai aaya ab bank waale pressure bana rahe hai payment do nahi tou intrest dena padega 3 kiste ek sath deni padegi aam aadmi kaise karega manage yaha khane ke paise nahi pls help me

I had done one online shopping of amount 3001 rs during november. Due to some damage i had to return the product. I had requested for the refund of the amount to my ubi account. According to the shopping site the account was to be refunded on 26/11/19 (Refund reference number for the transaction is[protected].) but the amount was not refunded. I again put up a complain (Complaint number is: 1-[protected]). I was told the money will be refunded by 1/01/2020. But it didnot happened. I again put up a complain (Complaint number is: 1-[protected]). I was again told the money will be refunded by 28/01/20. Today is 30/01/20, the money is still not refunded.
I will be highly obliged if you look in the matter and consider it as soon as possible.