Amazon India Complaints & Reviews

I ordered a blackberry trouser on 31st january 2020 on amazon. I got it on 15 february 2020, after that i returned it but i have not received my money back yet.
I did not get my refund till 24 february 2020 amount rs.989
Please help me out so that i get my refund back to my account.
Refund amount is rs. 989 and order id is
[protected]
Please take action against this.

I got a call from her she scheduled my interview, but i couldn't make it possible due to some personal reasons. She called me and yelled on me, she was extremely rude and abusive.
No manners at all, i told her y r u talking like this arent u professional she said don't make me understand and said vulgar words in hindi. Then i somehow dropped the call.
I don't understand y they hire such kind of illiterate people who even don't know how to talk.

Around 5 weeks ago, I ordered 3 products from amazon which was prepaid order after 5 min of placing the order, I got notification that my order has been cancelled
I checked my email and I was told that my account was closed because my previous account was misusing amazon services but it is my first ever account on amazon.
I told them that there was balance as amazon pay money and asked them that how could I use that, I was told that I can use it without any problem on services provided on amazon pay but when tried to do so It's not working and showing that my account is locked.

Hey...

My name is nitin and my issue is i want to know about my money status
Account number :[protected]
Bank name: bank of baroda
This money is initiated from amazon on 13/02/2020 thursday they ask me this money is credit in your account in 3-4 working days but still i am waiting the money regarding this issue i have already contact to your customer services they ask me wait 24 48 hours but their is no response from your side
After that i will contact to amazon customer services they provide me refund reference number an as me contact to bank
My return reference number is [protected].
And i had also attached the updated snapshot of the e passbook as well.
I want my money back as soon as possible
Thank you

Fraud transactions of amount 58250 is done from my account thorugh amazon and an amount inr 7500 is debited from my credit via amazon for purchase of egift card without any otp sharing and without anything. Ihave raised the complaint for all these transactions and after complaint amazon has removed the details of these transactions from my amazon account, now i am contacting customer care for my complaint and they are saying no such transactions is done from your amazon account. I have screenshot of these transactions also i have screenshot of chat i was done with amazon customer care executive. I also have statement of my credit card account which is clearly stating that transaction is done. Amazon is doing fraud with customers they are debiting customer accounts and also remove the details of transactions from amazon account. Screenshot of fraud transactions attached which has now removed from amazon account. I want to file case againt amazon india for doing fraud to their customer...

Sir, i have purchased one no. Infinity electric nova linit remover under invoice no; ynlw-19149, invoice details ; dl-ynlw[protected] invoice date: 17.2.2020 sold by m/s ashok kumar tomar, plot no: 100-101, gali no. 1, shiv mandir, new chauhanpur, karawal nagar, new delhi-110094 under order no:[protected] amounting to rs.455. At the time of purchase the company has offered one year warranty, but at the receipt of material, the firm has not furnished/mentioned any warraty card as the material supplied have no address or mobile number on the box. The mobile number has also not mentioned in the cash memo. Hope favourable action be taken at an earliest for providing warranty of the product.

Hi
I have applied for refund for 2 products in amazon one month back when ever I am contacting to customer care they are telling you will receive you will receive refund soon but still I didn't receive any refund from one month.
Kindly help in this matter to get refund from the company, I tried many methods to receive
Hope you will understand our concern

Recently, i made a successful bus booking on 7th feb, 2020. For this booking, i was supposed to get 600rs cashback as i had collected buy 1 get 1 ticket on minimum booking on 1200.

I paid 1200+ 60 rs bus fees.

Before booking, i made a call to amazon customer care, someone named amin has assured me about cashback, that you can proceed with your booking, you'll get your cashback, if not, then we will credit it manually...

Since that, i was waiting. I've raised a complaint 3 times.. Every time i was asked to wait..

And today when i made a call again after waiting period was over, then their executive treated me like there was no offer at that time..

Seriously, amazon company is not trustable any more. That's what i think of it.

Regards
Mani
[protected]

I had paid an amount of rs. 1020.50 on 15.02.2020 to optival health solutions through amazonpay. The transaction was successful and amount of rs. 100 was given by amazonpay as cashback as per the provision. But, the local store of optival (Medplus) informed that, they did not receive any amount.

Again, i had to pay the amount through amazonpay and this time the transaction was reported to be successful. I immediately lodged complaint with optival and amazon for refund of the amount debited for the so called failed transaction (1st. One)
Upon contacting the amazon, they told that, the amount will be credited 3-5 after the amount is received from optival.
On 19.02.2020, optival refunded the amount. But, amazon, in their statement showed that, rs. 661.22 would be credited to the a/c. Form which the amount has been debited from. But, the same amount has not yet been credited to the account from which it was debited, although a week is going to lapse.
On the other hand, amazon took back the cashback of rs. 100 on the plea that, the transaction is unsuccessful. If it is so, then, amazon could have provided the cashback for the next transaction made to optival.
I feel, the customers are being harassed by such companies citing the stipulations of rbi. Till date, the amount debited has not been credited and it is not known how much time the company would take to refund the money.

Besides, the issue that, amazon has provided a lolypop by giving the cashback and then it took back should be taken up.

Order #[protected]
Item name: hot muggs me graffiti mug - ajitha personalised name ceramic, 315 ml, 1 unit
Amount: 229.
Date: 24th january.

This is pay on delivery order.
Agent asked me to pay the qr and pay using any app.
I paid through bhim app. Amount got deducted. But the agent's phone didn't reflect the payment.
So, he asked to pay through google pay as the first one didn't work.
I also paid through google pay which was then accepted.
So, i paid twice for the same item. You can watch clearly in the screenshot mentioning i paid to amazonseller twice one at 7:20 and another 7:23
I waited for february 4 for the refund to appear. But it did not.

I've contacted bhim customer support, they said the transaction is successful so there is no problem from their end. Error is with amazon's system as the payment is not recognized in their system.

Transaction id:[protected]

Please refund 229 amount.

I had ordered a huawei watch gt2 in amazon.in but they have sent me a cheap quality watch.
I had complained them but they are refusing to accept it, telling me that they will not refund the value of the product.
The value of the watch was rs.17449, but they had sent me a different watch.
Please take some action, as the value 17449 means a lot to me.

Dear sir,
I had ordered a redmi note 8 pro for rs 16500 and got it today but the product i got is defective as it's sound quality is too bad and not clear at all which will make you feel it's a duplicate product. When i called customer care they said they can't replace or return. Please help me i will file a complaint against this company in court if they don't return or replace this faulty product.

Hi,

I was visiting India during January 20, 2020 to February 16, 2020. I've placed order#[protected] on January 21, 2020 during my visit. My bank account was debited in amount of Rs. 6180.75 sametime. My order never shipped & no explanation was provided. I've contacted Amazon customer care 10-15 times & each time they have provided false promises & never got the resolution. they are keep referring me that their back end team is working on resolution. it's been a month since they are trying to resolve this. I've asked them to refund my money & they can deal with their internal teams. they promised to refund my money as of February 20, 2020 & confirmation email as of February 14, 2020. none of this have happened. I'm requesting you to assist with this matter ASAP. As a consumer I do not have to wait for their internal issues. I've already placed order with different sources & received items in 3 days. I no longer need their items & full refund needed. I can be contacted via email [protected]@gmail.com.

-Vikas

Sir, i was purchased two refrigerator from amazon online shoping using debit card emi option and i was cancelled two refrigerator from my side.Even iam canceling two loan account create in my bank acount EMI was debited regullarly i comlainted both amazon& bank also amazon gave two reference ids and show the bank peoples it was not accepting the reference ids he was say that auto credit in my accont so, please take the neccesary action sir iam so saffer this problem.thank you sir .

Hi sir i return 3qty of dinner set amazon refund me only 2qty refund 4690 rs 2345 my refund pending plz help me my order number is order date

02-feb-2020

Order #

[protected]

Order total

7, 035.00 (3 items)

Return 1 of 2
Return complete
Your return is complete.
When will i get my refund?
2
Nayasa floral printed plastic square deluxe dinner set, 32-pieces, pink 2, 345.00
Qty: 2
Sold by: deal in best price
Return 2 of 2
Return started
Your refund will be processed when we receive your item.

Nayasa floral printed plastic square deluxe dinner set, 32-pieces, pink 2, 345.00
Qty: 1
Sold by: deal in best price

The bill says xl 3nz7. Dont recall ordering anything. The bill was 129.62. I need a refund. Too much money. Not good for me to have such a big bill. Come on guys. Please just check into it and let me know what the bill is might have hit the wrong button. Dont know why you need 350 characters that's ridiculous. Just check into it please, please, please.

The amazon india is debiting the credit/debit card by auto for renewal of prime membership. Auto debit without approval from customer is leading to frauds. We can see many frauds happening now a days.
In fact amazon customer care people told that "it wont debit i[censored] cancel it". I have cancelled it still my credit card debited again by auto with out any otp.

Better to avoid these auto payment by third party without getting approval from customer.

Regards
Raghavendra karaba
[protected]

I have ordered aboutthefit 5000 mah portable rechargeable extended battery pack protective cover for apple iphone 6s/6 4.7 inch (Black) from amazon on 28th november 2019. But product not yet delivered. I have contacted amazon and seller. Seller is form china they dispatched product but it got stuck in customs. I have provided all details which they requested and what they have asked but product not yet deliver even amazon and seller couldn’t track product. I have around 10-15 email transaction with seller and amazon about product delivery request or refund. But they are not taking any action. Now i need my refund plus penalty and they should ordered new same product and get it delivered asap as they have used my money more than 3 months.

I have ordered aboutthefit 5000 mah portable rechargeable extended battery pack protective cover for apple iphone 6s/6 4.7 inch (Black) from amazon on 28th november 2019. But product not yet delivered. I have contacted amazon and saler. Saler is form china they dispatched product but it got stuck in customes. I have provide all details which is required and what they ask but product not yet deliver even amazon and saler con't track product. I have around 10-15 email transaction with saler and amazon about product delivery request or refund. But they are not taking any action. Now i need my refund with penulty as they use my money more than 3 months.

I recently booked ticket with amazon bus booking service. When i reach the dispatcher point. Bus condition and seat are not good so i requested to amazon to replace my seat to another bus or give me refund. That's time they told to they work on this and find any issue they refund me. I also share seat condition photos with him.

Now they told me i travel with bus so they are not arrange any refunds.

I just want to give me 20% refund or remove the bus agency so again no one can face this type of issue.

Also they decline to give me legal affair of department postal address because i want to take legal action on amazon.