Amazon India Complaints & Reviews

I ordered through ww. Amazon.in on 30th nov order #[protected]. The order was suppose to be delivered by 3rd dec but i didn't received the order as it didn't got shipped from the vendor. When i contacted customer support of amazon on 5th december, they informed me that order was lost due to which they are unable to trace and cancel it. They will make request at backend so that status changes to dispatch and then i need to call them...

I didn't get my product on 5th after payment, on contacting with the customer service they said to wait till 11 since it was the scheduled delivery date...but now on 11 they r again saying to wait till 13th...i want my product or my money back..!! i am very much frustrated with this service of amazon ...i am a student...n my holidays are getting wasted in waiting for the kit...i cannot continue on my course...is this kind of service being...

I have a charge for 12.99 every month On my credit card and I don’t know what this charge is for. I purchased 2 items back in November 6, 2018. M85E01HV1 for $43.96.
M82615BL2 for $52.24. I have not purchased anything from Amazon since November of 2018. Can you please tell me what this monthly charge is for?...

While placing the order through Amazon my bank account got debited & the transaction in amazon got failed. Finally i have cancelled the order.When i have tried to contact customer care through the contact us facility provided the call is getting automatically disconnected. Please resolve & refund the amount on priority.

*Please find the attachment for your reference....

I was promised delivery of the shoe rack yesterday i.e. 9th December but some vague messages pop up in the tracking. Like attempted delivery but on my request changed. I speak to the customer care people they promise delivery with 14 hours. At 11 I receive a message that the item is out for delivery and I speak to customer care executive twice one around 11.15 and again around 7 both promise delivery today as it is out for delivery. But again...

I have order a glass drinking water. I got it in a defective way when i approached amazon customer care for refund they are denied to pay me the refund and closed my account after repeated request they denied to pay me my refund

Amazon mobile number:-[protected]
Amazon mail id:[protected]@gmail.com
Order i'd:[protected]

I request amazon to refund my money in my bank account that is...

Hi

I bought a gift coupon from amazon for the value of rs.1500 (500 rs of max and 1000 rs of big bazaar.) when try to check the redeem processing, i got the link of the support site of both these merchandise. When i checked with them they told that the pin is reset and i have to contact amazon. I contacted amazon and gave the details. They told will revert back in 24 hours. But no reply i generated a new pin by resending the...

I have done a transaction on amazon and as the transaction was cancelled so the refund has to be came but it has been almost 6 months and the refund has not been came. Amazon is saying it has refunded to the bank and the bank is saying that it has refunded back to amazon.
The order number is[protected]
The reference number given by amazon for the refund is[protected] which hdfc bank is saying that he has refunded the...

HP Laptop X360 serial number 8CG824BG7B purchased on 22nd Jan 2019 from amazon India and was supposed come with 1 year warranty. HP support declined the warranty sating that laptop was used before it was sold to me. Its warranty expired in mid September. I have the letter from HP denying warranty, invoice of the amazon India. Still i am struggling for a resolution from Amazon since September till date. Support is taking me on ride since day...

They gave me option of 4 gifts among which i had to select one and after selecting they asked me to purchase product of around 4000rs and add to the cart and and after adding they asked me to pay the amount from google pay without proceed to buy option on app they asked me to pay on an account no of noida branch of ifsc code ptym0123456 and i paid them believing on it and then they sent me an invoice of the amount paid and asked me to show...

I ordered a mobile phone from amazon worth rs.13999 with my sbi debit card which i cancelled halfway and my refund is claimed to be successfully initiated by amazon's customer service. They gave me a six digit reference number and asked me to contact my home branch but the sbi home branch is unable to solve the problem with the reference number amazon gave me... Kindly help me with this its fine even if amazon could add this amount to my...

Dear amazon,

As mentioned in the above subject, i purchased i phone 11 pro back cover cost = 899 and redmi note 8 cost 9999. As my delivery is getting extended day by day and i got call from the delivery guy (Delivhery) mr. Dhirmendra is ordering me to come on his location to take the delivery but i mentioned my address correctly then why the delivery is not happening to my place. My friend ordered products on the same location...

I am d. Chaitanya kumar. I have ordered the red tape shoes of rs.865/-. I have received the product on 11/10/19 and payment through google pay. As i didn't like the product i returned it to amazon delivery boy on 11/10/19 and the refund initiated on 12/10/19. When i contacted the amazon customer care, then they said us requested to file the charge dispute with indian bank customer care. So, i complain in these charge dispute form. Sir please...

Order id: order #[protected]

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon...

Amazon is charging a lot of money to deliver any product to the given address,
but not delivering the product and not answering to the clients.
Sellers are crossing us if we contact them, Amazon is not taking any responsibility if the seller won't deliver and there is no option to contact Amazon customer care people directly it insists the customers to visit Amazon account.

The first question is why Amazon is...

I have ordered two products on 24th oct from amazon with the amount of rs. 2164 and rs.2663. The product was cancelled and did not get the refund amount till the date. I have already contacted so many times but didn't get any response from amazon side. However the bank have already sent money on amazon account.
I wanted to say that how can amazon customer care people also lie. No single proper response they provide. I am sharing all...

I ordered Motorola one power bank as it is not working so I returned not by own
I returned to Amazon agent he picked the item & told amount would be refunded to your Amazon pay balance, amount is not refunded yet
I sent phone number in photo who picked that item...

I have order 2 product from amazon
Product type - i) cadbury assorted dairy milk silk (6 pieces) & ii) cadbury dairy milk chocolate bar pack of 12. And my
Order no-i[protected] & ii[protected], date of order - i) 27th nov 2019 & ii) 26th nov 2019 date of delivery - i) 5th dec 2019 & ii) 5th dec 2019 amount paid - i) rs.489 & ii) rs.449 (Including shipping charges) online payment i have recived in my first...

Order id: order #[protected]

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon...

My product refund of ₹ 1049 is not reflected on my bank of baroda account... As the amazon india's customer care person said to me that they have already transferred the amount in my account through upi id on 6/nov/2019... But the amount was not received as well as not reflect yet.

Product reference no.[protected]

Please resolve it as soon as possible....