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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 34

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L
Lokeshhgandhi SP
from Chennai, Tamil Nadu
May 7, 2023
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Address: chennai

Hi,
I'm Lokeshh from Chennai, TamilNadu.

I have ordered two items on Amazon for my Girlfriend birthday. It shows delivered. But I haven't received it yet. Tried chatting and called customer care. They say it has been escalated. But no update after that. The birthday got over and I'm still yet to receive an item. This is really frustrating.

I'm still surprised that how can a delivery agent do that without even contacting me. I guess he simply dropped off the parcel somewhere. This could have been prevented if they had OTP for delivery because the delivery cannot be completed without getting the OTP from me.

I'm attaching the order number for your reference #[protected] Thanks in Advance
Amazon India customer support has been notified about the posted complaint.
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    darshanash2012
    May 7, 2023
    May 13, 2023
    This thread was updated on May 13, 2023
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    Address: Mumbai Kandivali

    It is very disappointing with Amazon India,

    I ordered a product M19 Wireless In-Ear Earbuds TWS 5.1 Large Screen Dual LED Digital Display Touch Bluetooth Headphones Mini Compact Portable Sports Waterproof Stereo Earphones, on 9th April 2023 for Rs 649. Still, I received a faulty product from the seller.

    Amazon team picked up a return on 17th April 2023. Pickup Tracking ID:[protected]. We expected a refund to come on 20th April as per Amazon’s given timeline, but I have not received the refund to date. As per Amazon’s account, they showed a refund credited to your original payment method but still not credited to my amazon pay wallet.

    This is urgent; please help me as soon as possible. Thank you
    +2 photos
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    We are not received any feedback from Amazon,
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      B
      birdieman1313
      May 7, 2023
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      Website: amazon.in

      Ordered the following item ORDER PLACED 17 April 2023 TOTAL 6, 550.00
      ORDER #[protected], this was delivered on Apr 21 and I found some parts missing so I initiated a return. Pick up was scheduled for 27 th April which was not EXECUTED by Amazon. Subsequently spoke to customer service etc. and raised another return request which was scheduled for May 4th which was also not executed. Today when I tried to process another request the system would not allow me to do so as the time window was over! Clear case of cheating and stalling to ensure the return and refund does not happen. Kindly help.. thanks
      +4 photos
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        S
        Swapna meruga
        May 5, 2023
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        Address: hyderabad

        Hi please return my money back iam facing lot of problems
        Amazon India customer support has been notified about the posted complaint.
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          V
          Vandana walke
          May 4, 2023
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          Address: bengluru

          Tracking id[protected] item dudki vegetable cutter ammount- 499/-(POD) deliver to Vandana walke adres-babhulsar khurd, Dist-pune 412220 dilivery dt.- 03 April 2023 above item ready to return by me so items are not work as per company advertise detail function of part fraud, it's fraud consists to me so this item I return & amt 499/- will emediat return to me pl.help me.agai
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            A
            ABHIJIT KIRTANIA
            May 2, 2023
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            Address: VASUNDHARA 3/564

            I ordered all in one dell black color all in one dektop from amazon on date 29/03/2023 whose order number is[protected] price was 80990.00 rupees payment through upi pay on delivery order delivered on date 01/04/2023 but the product is difrent silver color and quality not being good I bought the goods by date RETURNED ON 10/03/23, No Replacement or MY REFUND OF RS.80990 IS NOT CREDITED IN MY UPI BANK ACCOUNT, PLEASE PASS MY REFUND BY ORIGNAL PAYMENT METHOD, OTHERWISE I Its complaint of cheating of AMAZON in NATIONAL CONSUMER GRIEVANCE
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              A
              Arun gg
              May 2, 2023
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              Address: Amazon india

              I ordered a smart watch using credit card on amazon money was debited...
              Amazon account in hold after adding money in amazon pay balance.. While contacting customer service they always saying 24hr..
              Oder was not delivered because of account hold...
              My amazon pay balance also gone..
              Issue date - February 2023 contacted customer service many times in February, march, April in 2023..
              +1 photos
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                E
                Esmeraldabe
                May 1, 2023
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                Address: Not sure
                Website: Ama299/Paramod

                Hi im from SA saw this add on social mesia Amazon..i was first in contact with someone on whatsapp then i was assigned to a tutor on telegram all went well after my first recharge/deposit completed my task order without any hassles got my earnings of so +=R300 I was then asked if id like to continue i ofcourse said yes im here to get rich just earn a few rand extra as a single mom and the soul provider..i recharged with R500 started with my task 20 task orders again i had to recharged 600 this continued again i had to recharged i ended up sending rhem R7922 my monthly earnings i was left with 5 orders bt first had to recharge with R7811 in order to continue my task orders they encouraged to ask friends and family and borrow the money...im still trying to get my money frm them 3months down the line...all of a sudden i can not see the amount i invested the tutor gave some sort of an excuse i didnt buy i can only see what they say is my commission...please any1 thats still considering joining this platform they are SCAMMERS RUN...im still struggling financially now im even worse than before i joined Amazon...it makes me FURIOUS that people can take ones hard earning money without feeling bad...I DESPERATELY NEED MY MONEY BACK
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                  M
                  mumsdas
                  Apr 29, 2023
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                  Website: www.amazon.in

                  This is regarding my order #[protected] placed on 17th April which was out for delivery stage( after waiting so many days) on 28th April at that time it was cancelled by amazon on 29th April without having any discussion with Customer. Now, due to this I ordered another extended warranty order #[protected] which is related to order #[protected] now it's waste of money which worth's 2k the refund order will reimburse but 2nd order it's waste of money because prev order was cancelled by amazon.
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                    S
                    sunil2tall
                    from Bengaluru, Karnataka
                    Apr 29, 2023
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                    My refund is getting delayed, its been three days from the pickup time the return status in not updated in the system, how much time will it take to return the order if i reside in the same city as seller ORDER #[protected]
                    Dec 5, 2023
                    Complaint marked as Resolved 
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Shaikmaheboob
                      Apr 27, 2023
                      Sep 10, 2023
                      This thread was updated on Sep 10, 2023
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                      Address: located in: Pune, Maharashtra,
                      Website: ey8.in/register?invite_code=7bcfc3

                      18.000 MONEY Fraud AGENTS ME PLEASE help Me I CAN Suicide
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                        R
                        RKrumki k
                        from Bengaluru, Karnataka
                        Apr 27, 2023
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                        Recived diaper which gets soiled in few mins, made atleast 20 calls to amazon to solve this.

                        either they hang up the call or say speak to disributor
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                          A
                          Ashok5088
                          from Bengaluru, Karnataka
                          Apr 26, 2023
                          Apr 29, 2023
                          This thread was updated on Apr 29, 2023
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                          My order with number[protected] i ordered 3 quantity but received only two quantity... But i paid for 3 items. The package was closed with tape on it... My items was missing in that i request u to either send me items or refund. I am attaching the label of packages with cover where it's clearly mentioned that both product contained single quantity... It's openly mentioned on packages. But amazon specialists team saying they can't refund or send me product... It's totally unfair with me. They are not ready to listen. It's customer exploitation and unfair practices by amazon...
                          +3 photos
                          Amazon India customer support has been notified about the posted complaint.
                          They did similar to me about a different order. I had ordered two badminton racquets - they sent the cheaper one, but didn't include the more expensive one. The so-called Amazon Specialists team then refused to refund; but also refused to provide proof of delivery. This is organised crime by Amazon India to rob customers of their hard-earned money by not refunding for undelivered items in an order.
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                            Address: Bangalore

                            My Last working day in Amazon was 14th March and i have still not recived my full and final settlement amount.
                            I have been in touch with erc-exit india team from last 1 month through email but I am not getting any update from them.
                            There are 2 tickets which they have opened from last 1 month and is still in open state without any proper clarification.
                            Amazon owes me a very huge amount ~ 20 lakhs and this issue is not...
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                            t-verma
                            Apr 25, 2023
                            Apr 26, 2023
                            This thread was updated on Apr 26, 2023
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                            Hi,

                            I ordered walnuts via amazon ORDER #[protected] and to my surprise i received an item with an expired date, poor quality and less than what I paid for. I ordered for 1 KG and I received 250 gram pack.
                            Amazon India customer support has been notified about the posted complaint.
                            Sharing receipts for the items received. I have spend hours awaiting call back and received any. It's a complete fraudulent, done by seller where you pay them for full price and you receive expired and also less quantity and poor-quality items.

                            Received expired, bad quality and less quantity - Comment #4101274 - Image #0
                            Received expired, bad quality and less quantity - Comment #4101274 - Image #1
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                              M
                              Megro Tech Pvt Ltd
                              Apr 25, 2023
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                              Order ID:[protected]Rs. 2, 078.00)
                              Order ID:[protected], (1, 068.20)
                              we have placed the order on 1st March 2023.

                              On 4th march we are supposed to get the delivery of the product, as we did not receive the product, I have request for cancellation, and for that we have waited for 7 days,

                              On March 24, 2023 we got a confirmation mail that refund has been process since then we have not received the amount and we are not able to cancel the product also, and none of the customer service executives are answering properly and they are not giving any updated either by chat or by call.

                              We are corporate customers and actually we should get the refund after 45dasy at least, no one doing the needful. Kindly process the refund, it is something unfair dealing with us.

                              We are booking products in amazon, because of trust, kindly consider this issue seriously and refund the money back.
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                                B
                                bakhteyar
                                from Sasaram, Bihar
                                Apr 25, 2023
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                                I order Aqua Sure RO Reject Water Storage Tank 30 Ltr Wall mountable White 1 pcs on dated 13.04.2023 and delivery date 20.04.2023 but today 25.04.2023 i have not received my items and i call customer care and she response your order are miss placed sorry you again order this product

                                Tracking ID[protected]

                                Name:- Bakhteyar Khan
                                Contact :- [protected]
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                                  hinanshu
                                  from Bengaluru, Karnataka
                                  Apr 25, 2023
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                                  I have ordered a furny sofa from Amazon with full payment in advance. The product delivered was not at all same as shown in pictures so we decided to return but amazon refused to pickup the order and asked us to self deliver the sofa for refund. Now after we self shipped the sofa, furny is not accepting the sofa and saying the warehouse is closed. It's lying in the warehouse of packers & mobers(through which we shipped). Not furny and not amazon is responding to our calls. It's been3 months my money is stuck. I need help over this. Amazon is looting the customers by making false promises.

                                  Item - Furny L shape 5 seater Sofa
                                  Seller - Furny
                                  Ordered From - Amazon
                                  Ordered at - Bangalore
                                  Return at - Thane, Mumbai
                                  Order Date - 7-Feb-2023
                                  Amazon India customer support has been notified about the posted complaint.
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                                    K
                                    Khalida Aliyeva
                                    Apr 23, 2023
                                    Nov 11, 2023
                                    This thread was updated on Nov 11, 2023
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                                    I received a message from WhatsApp asking to join amazon platform and earning money. They keep asking to put money into my account and complete tasks. And I can never withdraw the money. They say I can withdraw once I complete the tasks, but it doesn't happen. They scammed me out of my money and I just want to get my money back.
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                                      Khalida Aliyeva
                                      Apr 23, 2023
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                                      I recently got a message on WhatsApp saying that amazon platform is looking for part timers and they pay well. I reloaded money and completed tasks, but I couldn't withdraw my money back and they keep asking for more money. And refuse to let me withdraw the money. Could you please advise how I can get my money back?
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