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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 34

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L
Lxkrishna
Jan 9, 2023
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Return product issue

Dear sir/madam

Pls cal me 10.45am to 5.15pm

Thank you...
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L
Lxkrishna
Jan 9, 2023
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Pickup issue

Address:Krishna naik brahamvara

7th and 8th return my product order date, no response you're pickup person and without any information close my return option...
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I ordered 11 items from Amazon and the product was delivered to me 10-12 November 2022 but i received a different sizes and defective products I returned it to Amazon.and they told me to wait 3-4days and the amount will reflect in my bank account but even after 4 days I didn't get my money back so even after countless complaints they are not providing me Refund Reference Number and I also visited the bank branch but they said without the...
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H
Himanshu singhh
Jan 8, 2023
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Missing my one plus bullets z2 wireless neckband

Address:Lucknow

I ordered my one plus wireless bullets z2 on 1st January 2023 nd delivery boy given me my order on 3rd jan but I found my order missing I call customer care then they said they will put a inquiry and investigate what happened and after the investigation they said we sent you complete complete Box there's no Fault of them and they will not refund my money and cut the call I tried again but same happened to me my order id is[protected]...
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I ordered the Kokal Baby Girls Angel Pari Dress for Rs. 698 on 31st Oct'22. I received that product on 3rd Nov'22. Due to size and quality of material, I returned that product on the same day, for which refund was initiated and issued to my old saving bank account which is inactive( UCO Bank, Branch-Gwarighat, Jabalpur), with Reference Id[protected].
I have called many times and register the complain regarding same, but I didn't...
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D
Divya612
from Mumbai, Maharashtra
Jan 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount still not credited

I had placed two order on 21 dec 2022.The refund was supposed to be initiated on 27th december but Today is 7 jan 2023 refund is still not credited to my bank account.
Important points: 1. Prepaid payment was done
2.i have check my bank statement
3.total Amount 206.05
4.Order ID[protected]...
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C
chatprince
from Bengaluru, Karnataka
Jan 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon prime membership regarding (Order ID- 407-9672466-0941149)

Dear Sir/Madam,

Thank you very much for your kind co-operation.

Kindly take note that I'd received an email from Amazon for Prime membership activation against subject order (a Dell laptop).

Despite the multiple attempts, the given link is not working stating it is not valid.

Although, I've talked with Amazon customer care in this regards, and I've response as follow:
br...
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I ordered 11 items from Amazon and the product was delivered to me 10-12 November 2022 but i received a different sizes and defective products I returned it to Amazon.and they told me to wait 3-4days and the amount will reflect in my bank account but even after 4 days I didn't get my money back so even after countless complaints they are not providing me Refund Reference Number and I also visited the bank branch but they said without the...
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A
Arvind Nayyar
from Yamuna Nagar, Haryana
Jan 5, 2023
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Wrong product shipped

Ordee #:[protected]
January 1, 2023 .
While 'toor dal'needed to be shipped 'chana dal'was sent. When tried to get it reolaced/return the system didn't respond and wasn't able to lodge my complaint/request.
No way is left to get the product which was ordered....
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A
apu5637
from Hyderabad, Telangana
Jan 5, 2023
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Excess money debited without consent

I have used this Amazon pay later account From Axio for one Purchase of Rs. 984 for which the 1 month time period with no extra cost was not over when bill was received. But the pay later account was showing Rs. 1070 as overdue which was wrong. I have ordered some other item after the above order using pay later option. But this order was cancelled. The account is showing that the extra Rs. 86 is coming from this cancelled order. Although...
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A
abhisimi
Jan 5, 2023
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Wrong Return Product not Refunded by Amazon.in

Address:Madhavaram, 2/50, First Main Road, Pukraj Nagar, 2/50, First Main Road, Pukraj Nagar, 2/50, First Main Road, Pukraj Nagar, 2/50, First Main Road, Pukr

09:34 AM Initial Question:Issue: Order[protected] and all orders from order tabs for past 365 days are missing

09:34 AM Shanmugha : Hello, my name is Madhuri . I'll be happy to help you today.

09:35 AM Shanmugha : I see that your concern is regarding the orders are not reflecting under orders tab
09:36 AM Simi : Hi. Yes. Also there is another issue. Wrong item returened back from Customer...
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A
Anjali Dwivedy
from Mumbai, Maharashtra
Jan 4, 2023
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Money deducted from my account

Website:Amazon.in

Money deducted yesterday 3 jan 2023 from my icici saving account and its started for VSi/amazon but i didn't purchase any products or subscription why it deduct my money amount 199rs...
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A
atulrao10228
from New Delhi, Delhi
Jan 4, 2023
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No refund and no product delivered

Website:Amazon.in

I ordered a product worth 500 from Amazon in August and the order was prepaid. Even today, i am not given a clear solution for my problem.
I feel that they are saying to me to let go Amazon from buying something from them and buy it from elsewhere, i have no option left other than to waste my time in consumer court and then only they will give my refund....
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N
nishant.chauhan
from Noida, Uttar Pradesh
Jan 4, 2023
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Zee5 1 Year Premium Subscription

I had purchased Zee5 1 Year Premium Subscription Gift Card from Amazon in August'22. When I tried to purchase the subscription on Zee5 website and App, I did not get any option to pay through the Gift Card. I contacted Zee5 and discussed the issue with them for several days. However, they were not able to provide any solution. I approached Amazon customer care and explained the situation to the agent. The agent informed me that full refund...
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J
Jess30
from Mumbai, Maharashtra
Jan 3, 2023
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Refund/payment of the product still not received in my bank account

Address:8th floor, Brigade Gateway 26/1 Dr. Rajkumar Road Bangalore-560055,Karnataka,India.
Website:www.amazon.in

It has been more than a month and I have not received my refund in my Kotak Mahindra bank account even after so many calls and mails. The Amazon customer care is of no help at all. The bank needs Refund Reference Number from the company(Amazon India), but they are just giving me dates to receiving refund reference number of the product and not giving me my money.
Date of return product picked up: 20 Nov 2022
Date of refund that...
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J
Jess30
from Mumbai, Maharashtra
Jan 3, 2023
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Refund/payment of the product not received in my bank account

Address:8th floor, Brigade Gateway 26/1 Dr. Rajkumar Road Bangalore-560055,Karnataka,India.
Website:www.amazon.in

It has been more than a month and I have not received my refund in my bank account even after so many calls and mails. The Amazon customer care is of no help at all. The bank needs Refund Reference Number from the company(Amazon India), but they are just giving me dates to receiving refund reference number of the product and not giving me my money.
Date of return product picked up: 20 Nov 2022
Date of refund that amazon claims...
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K
krishncharan
from LUCKNOW, Uttar Pradesh
Jan 3, 2023
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Order cancelled after online payment made.

Sir,
My account is associated with my mobile number [protected] with my name KRISHN CHARAN and address as 3/54, Vibhav Khand, Gomtinagar, Lucknow. pin code 226010
On 05.12.2022 and 07.12.2022 I have ordered for front load surf Excel detergent (4+2) Kg and Arnika shampoo 1liter respectively. After some offered discounts I pay Rs1005 and Rs 404.62 respectively from my ICICI bank debit card.
But unfortunately my orders...
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R
Renu jat
from Jaipur, Rajasthan
Jan 3, 2023
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Refund regarding rs 501/

Address:Jaipur

Sir maine Amazon se 16 December ko order kiya tha jo maine cancel kar diya tha jiska refund mujhe ab tak nhi mila hai Amazon kah rhi hai bank se bat kro bank me jate hai to wo koi help nhi kar rhe kah rhe Amazon coustmer se bat kro... Amazon.in Order #[protected] Can't find help anywhere...
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GUMPINA V V S PRASAD
Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Delivery of Product

Address:https://www.amazon.in/

I have placed the order on Dec 27 and delivery date given is Jan 1, 2023, till now my order is not delivered, it is showing status as in transit, Amazon team is not responding and not giving clear information what happened, I am assuming may be the item is lost. Also, the source and Destination of item is from Bangalore to Bangalore. Please do the needful and get my order delivered soon, in 1 day.

Order ID:[protected]...
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P
priyanshi9
from Mumbai, Maharashtra
Jan 3, 2023
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My refund is not issued.

I have returned the product approximately 10 to 12 days ago for which refund was expected within 6 hours. While they are denying to refund my money by giving me false reason that I have returned the wrong product where in their delivery person has already verified it at my doorstep. Order no. is[protected] Dt[protected]....
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