Amazon India Complaints & Reviews

I started recharging R100 then i was told to complete my task i need to recharge more so i can be able to complete my orders up until now i couldn't manage to recharge anymore. Then the agent disappeared and i couldn't withdraw the money i been working for. Till now and its been months now it still says complete tasks to withdraw meaning i have to recharge again which im not going to do. So all im asking for is my refund

Yo inicie hace un mes y algo a Disque trabajar con esa empresa Amazon la verdad que desde tiempo tengo mis dudas ya que piden y piden que recargue dinero hoy por fin me decido a buscar y me doy cuenta que la que s mí supuesta gerente es una estafadora su nombre es María moreno y ya pues solo pido que me devuelvan todo lo que he invertido que ha sido prácticamente 200 dólares y no veo resultados por favor si alguien me puede ayudar se lo agradecería

Dear I purchased a photo frame in Amazon via debit card I got missing that then Amazon refund my money but I don't received my money in bank acount Amazon sent me refund reference number 30005431933179004717743

I have go to the bank for this but bank maneger beaviour was worst ever I see and he don't give me any solution
Ifsc SBIN0011382
A/C [protected]
MOBILE [protected]

I purchased a mic stand from Amazon india on 28th June 2023, I received the product the next day on 29th June, I checked that the stand’s main part is missing (which is called as clamp on which mic stands). I placed it for a replacement or return many times but no response, then I called Amazon on 3rd July n intimated them regarding the same, after that also there’s no response for the same. They don’t value somebody’s time. Hope after the complaint I’ll get an update from Amazon. As the return date has been expired on 6th July, and the delivery is worth ₹2189 which is of no use to me till date.

Dear Sir
I have been cheated for 76 thousand
Now they are asking for 7000 more to withdraw the money
I want money back I don't know what to do
Please help me
I have taken money from everyone, I have to return them please help

Subject: Account under our email id (amazon can look it up easily)
Issue: Account Suddenly closed by on [protected]@amazon.in
"confirmed" as will not change decision by [protected]@amazon.in

We have around 1.2 Lakhs in our Amazon Pay Balance Account that we have been getting ready to buy a large appliance with.

DATE AND DETAILS OF INCIDENT

Suddenly on 17 July 2023, we got an email from [protected]@amazon.in...

Https://www.amazon.in/Concepts-Modern-Physics-Special-Indian/dp/[protected]/ref=...⇄

amazon seller selling this book at very high price much more than mrp
this is unfair for student

I have received a used product on 15th July so for that I have called customer care for return of the same, but they are saying it would take 5 days(which is some what OK for me even though its more) but on calling 2nd time, they suddenly disconnected the call and said they would send link for sending images, which they have not sent either. So first there is used product delivered to me, then un professionalism over call.

I want return and refund of my product ASAP.

Hi, I have ordered a dress (CREATIVE KIDS Baby girl Knee Length Dress) from Amazon on 9 May, 2023. The order was prepaid. They have sent the wrong colour. And when I put that for return, they took the item. They told that the refund will be there in 5-7 days, the refund status on Amazon shows that the amount has been refunded but it's been more than a month and I haven't received the payment of Rs.399.
Kindly look into the matter.
I shall be oblige you for this.

Sir/ma'am,
Myself RUHI AHMAD one of Amazon India account holder. I ordered copies from Amazon and received same brand but different product order[protected] amount Rs.592/-
Now they are denaying and refused my complaint.They have sent a message to me that is👇

"Hello,

This is Hyder from amazon, I hope this email finds you well.

I am contacting you in regard to this order[protected], I have checked the details regarding your issue the team has investigated and found that the correct item was delivered to you in intact condition from our end Hence, they have not approved it
In this case, we won't be able to take any further action with a refund or replacement.

Thanks.

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Amazon.in"

So please help me and arrange my return/replacement/refund.

Thanks
Ruhi Ahmad

Sir/ma'am,
Myself RUHI AHMAD one of account holder at Amazon. Resently I ordered 3 set of copies order value Rs.592/-, where I received only woodsnipes copies of very small size.I complained for replacement/return/refund but received a message that it can't be replace because I had replaced many times and it's not in their policy.
I request you to atleast arrange my return or refund. From the next time i will not let it happen again.
Please solve my issue and arrange my refund of Rs.592/-.
Thanks
Ruhi Ahmad

In 2020 in pandemic period my Amazon account got hacked which is loaded 9999 rs inr in Amazon pay balance and someone hacked open and changed my no. And mail of my account and I even don't get a OTP for verification for changing my nom just got 2 mail which screenshot I included I contacted amazon.in so many times but no one helped me. I have proof of the payment of 9999 rs done via my father's credit card I have account from which I bought the gift card

I am in doubt that I maybe I have got conned by Amazon.

For my aunt, I booked two orders of ""saifoo Men's Silk Blend Stylish Nehru Jacket set, black color, M size"" of Rs. 799 each; I paid the full amount of these two products(i.e. Rs.1598) at the time of booking(i.e. Prepaid).

However, she received only one order of the "saifoo Men's Silk Blend Stylish Nehru Jacket set"". Even that 1 order that I received was not fitting. So, I wanted to return and get the full refund.
Upon contacting the chat support, they gave a link to share some proof, which I did.

But now they are saying that their investigation team result shows that the product was intact from their side.

I have been using amazon from a long time and have been a loyal customer, but still they don't entertain their old customers, although customers are their business.

I just want my money back, as I have been charged for something that I haven't received.

They cheat the cleints in refurbish product after selling and dont give any reply or response.

Amazon India
Posted: Jul 13, 2023
Refurbished Lenovo Think Center Desktop
Mark Complaint as Resolved

whay immediately Marked as Resolved?

as it is still pending.

I had bought the Refurbished Lenovo think center desktop from Amazon. In discription and reviews they mantioned it is with cd writer and with wifi dongal included. I oredered the desktop for that two reasons only. and on 6th July they delivered me the desktop. when I opended it that two things are not their, so as per their return policy of this product it is within 7 days of delivery so I requested return and they raised return request for 10th of July, but on the mid of the same day they sent me a message that return request cancelled as not verified. I failed to understand the reason as no one contacted me nor any other messages I received nor any phone call I received from Amazon. as amazon has cancelled his old consumer complaint numbe I was unbale to talk any one so I used Live chat with their represntetives but It was very disappointing because in the middle of chat repesentative exits and another representative comes for discussion. first time I discussed with Aditya, Ravi, Rohit and Sumit.
On 10th my return request cancelled so I raised again new return replacement request. they gave me 13th of July for the same. and as on today the satus is same 1 hour before they cancelled return request and gave same reason that request has not been verified, I fail to undersatnd the reason as no one has contacted me in any means or way. again I connected live chat and the same experirence I had with them with representative Ravi, Vyanktesh and Sanjana.
Now I feel that they are trying to pass the days of return that is 7 days. and they misguide and misrepresent the products display and cheat clinets on refurbish products.
Please do the needful asap to my return and refund of money I paid.
Thanks You
Rajendra Samani
[protected]

I placed an order of a book - The back pain bible, a kindle edition through Amazon.in on 15/06/2023 for Rs. 449/. My order ID is D[protected]

I paid the amount online via net banking option. The amount got debited same day but when I did not receive my order till 20th, I enquired and to my utter shock, Amazon claims to have not received the said amount and cancelled my order.

I enquired both with my concerned bank and biller regarding my transaction done. I was confirmed by both my bank and the biller that my transaction has been successful, whereas Amazon.in still as on todays date - 14/07/2023, says that the amount has not been received.

I request the concerned authorities to look into the matter and arrange to resolve the same at the earliest..

Thank you,
Regards,
Anuradha Patil

I recently used SpiceJet to travel to Delhi, and the journey was a misery.
To start with, my hand luggage weighted 1 kg more than the allowed weight (8KG), however my checkin luggage weighted far below 30KG.
I requested time and a point of contact to speak with a supervisor, but before I could even begin, my luggage was checked in without my consent.
I additionally found unpleasant how the supervisor spoke to me. It sounded more like a guy pounding on an alone lady.

The flight was delayed by three hours, and just a few passengers were served lunch during the wait. Passengers were advised to wait on the ground floor while lunch was served on the first floor. Later, when I inquired, I was told that lunch had finished, yet I noticed the SpiceJet employees carrying the same food for themselves.
At the same time, I heard SpiceJet employees screaming at passengers, arguing that SpiceJet is responsible for the airplane's delay and that they are only SpiceJet employees who are coordinating and not the cause of the delay.
My luggage had been damaged and goods such as chocolate and dry fruit boxes were missing when I arrived in Delhi.
I couldn't complain or escalate since I was already late for my connecting flight to Vietnam.

Upon my return from Delhi, I had no idea about the hard drive not allowed in the checkin baggage nor I was informed by the staff, and the primary point of conversation revolved around Dubai VISA since the agent didn't know how and what to check for VISA. To assist with checkin, I had to explain to her and show her my Emirates ID.
The luggage was checked in, and I received an email confirmation for the same.
The aircraft was again delayed over two hours delayed, and shortly before boarding at the gates, I was informed that my luggage had been kept because it included a power bank.

When I asked why I wasn't contacted before and just now, no response was given, and I was compelled to submit my keys to remove the powerbank. I explained why I utilised a lock and did not supply keys, but I was still compelled to produce them and sign a statement expressing my approval.
Upon denial, the agent "Amit Yadav" responded harshly, provided no visibility into the procedure and how my luggage would be delivered, and asked another agent to handle the situation. Other passengers at the gate immediately called him out on his misbehaviour and harsh replies.

My entire experience was an a dread and when I discussed it with other friends and family members, they communicated similar behaviour being experienced and the reason they do not recommend or travel via SpiceJet.

Amazon India delivers the wrong product, as it does few many times in a regular fashion, and while talking to customer care, they never accept the same. Product being shown and ordered (ORDER #[protected] is different, and product being delivered completely different. Not sure, why AMAZON-INDIA repeatedly does the same..
Need lot of improvement in their services of Amazon-India.

As such, this is kind of practices never experienced with Amazon-USA.

There should be some Regulating Authority to impose huge penalties for all such practices being adopted by the companies.

Thank you!

Sir mera naam Jatin karvat 941964 my mobile number [protected] sir mera 533885.69 commission mere bank me transfer nahi kar rahe hai bolte hai tex bharna hai per koi details de nahi rahe hai jo government ka letter bheja hai wo Rong dikha Raha hai me i/t bharta hu per aap ke yaha koi kuch nahi bata Raha hai ke I/T bharna hai ya GST maine ye bhi bola tex paisa aap mere amount se cut kar do aap muje tex certificate de Dena me refund ke liye apply kar du sir ager i/t hai to 2 lac maine payment Kiya hai tex balance amount 333885 pe aana chahiye sir please aapko request hai ke AAP muje kal Tak Jo bhi possible hai vo kar ke do aap ke costumer care se call aaya tha to bole aap ka complaint kar Diya hai Saturday ko 12.30 am ko or kaha tha 72 hours me aap ko paise mill jayega or mere se 2499/ payment bhi liya pahele bole 1 / dena padega baad me 2499 le liya refund aa jayega baad me aaj 1 baje ke baad call bandh kar diya abhi tak bandh hai Maine aap ki company pe trust karke paise dale or aap logo ne fasa diya muje to aap ki company me or bhi paise dalne the per aap first deling me hi muje Rong sabit kar diya