Claimed

Amazon India Complaints & Reviews

1
Updated: Dec 19, 2025
Complaints 20276
Resolved
1477
Unresolved
18799
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gorasasivaprasad
May 8, 2023
Report
Copy

I lost almost 250000 i invested all my fund to the online account but i didn't get single rupee back. she is telling u should recharge completely to with draw the amount plz return my amount back i am help less now. i asked the manager regarding this, she told its completely custodian amount it will be safe. after recharging 50000 they will pay complete amount, plz help me regarding this
+2 photos
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    hafizschamnad
    from Kasaragod, Kerala
    May 8, 2023
    Report
    Copy

    Address: hafiz Associates,near Chemnad Juma masjid,Chemnad Kadavath, kasaragod -671317

    Dear Sir/Madam,

    I am writing to bring to your attention a recent delivery issue I faced with Amazon. I had ordered a monitor (Order ID:[protected] to be delivered to my doorstep, but to my dismay, the delivery person refused to deliver the product and instead asked me to come and collect it from their location.

    I was informed that the delivery person had reached my address, but refused to deliver the product citing reasons that were not valid. I was shocked to hear this, as I had paid for the delivery charges and had expected the product to be delivered to my doorstep.

    I am extremely disappointed with the service I have received from Amazon and would like to express my grievances. The reason for ordering the product online was to avoid the hassle of physically going to a store to purchase it. By asking me to come and collect the product, it defeats the purpose of online shopping.

    Furthermore, I would like to bring to your attention that the product was returned to Amazon due to the delivery person's negligence. This has caused inconvenience and frustration to me as a customer.

    I would appreciate it if you could investigate the matter and take appropriate action to ensure that this does not happen to any other customer. I request you to please make arrangements for the product to be delivered to my doorstep. Now I have received a message that your amount will be refunded soon. With whose permission you have cancelled the order. Who asked you for the refund??and who asked you to cancel the order?

    I hope that you will take the necessary steps to resolve this matter at the earliest. Or else i will seek the help from consumer court and i will be filing a complaint against amazon India and the delivery agent.

    Thank you for your time and attention.

    Sincerely,
    Hafiz Abdulla CM
    Managing Director
    Hafiz Associates
    [protected]
    [protected]
    [protected]@gmail.com
    [protected]@gmail.com
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lokeshhgandhi SP
      from Chennai, Tamil Nadu
      May 7, 2023
      Report
      Copy

      Address: chennai

      Hi,
      I'm Lokeshh from Chennai, TamilNadu.

      I have ordered two items on Amazon for my Girlfriend birthday. It shows delivered. But I haven't received it yet. Tried chatting and called customer care. They say it has been escalated. But no update after that. The birthday got over and I'm still yet to receive an item. This is really frustrating.

      I'm still surprised that how can a delivery agent do that without even contacting me. I guess he simply dropped off the parcel somewhere. This could have been prevented if they had OTP for delivery because the delivery cannot be completed without getting the OTP from me.

      I'm attaching the order number for your reference #[protected] Thanks in Advance
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        darshanash2012
        May 7, 2023
        May 13, 2023
        This thread was updated on May 13, 2023
        Report
        Copy

        Address: Mumbai Kandivali

        It is very disappointing with Amazon India,

        I ordered a product M19 Wireless In-Ear Earbuds TWS 5.1 Large Screen Dual LED Digital Display Touch Bluetooth Headphones Mini Compact Portable Sports Waterproof Stereo Earphones, on 9th April 2023 for Rs 649. Still, I received a faulty product from the seller.

        Amazon team picked up a return on 17th April 2023. Pickup Tracking ID:[protected]. We expected a refund to come on 20th April as per Amazon’s given timeline, but I have not received the refund to date. As per Amazon’s account, they showed a refund credited to your original payment method but still not credited to my amazon pay wallet.

        This is urgent; please help me as soon as possible. Thank you
        +2 photos
        Amazon India customer support has been notified about the posted complaint.
        We are not received any feedback from Amazon,
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          birdieman1313
          May 7, 2023
          Report
          Copy

          Website: amazon.in

          Ordered the following item ORDER PLACED 17 April 2023 TOTAL 6, 550.00
          ORDER #[protected], this was delivered on Apr 21 and I found some parts missing so I initiated a return. Pick up was scheduled for 27 th April which was not EXECUTED by Amazon. Subsequently spoke to customer service etc. and raised another return request which was scheduled for May 4th which was also not executed. Today when I tried to process another request the system would not allow me to do so as the time window was over! Clear case of cheating and stalling to ensure the return and refund does not happen. Kindly help.. thanks
          +4 photos
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Swapna meruga
            May 5, 2023
            Report
            Copy

            Address: hyderabad

            Hi please return my money back iam facing lot of problems
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vandana walke
              May 4, 2023
              Report
              Copy

              Address: bengluru

              Tracking id[protected] item dudki vegetable cutter ammount- 499/-(POD) deliver to Vandana walke adres-babhulsar khurd, Dist-pune 412220 dilivery dt.- 03 April 2023 above item ready to return by me so items are not work as per company advertise detail function of part fraud, it's fraud consists to me so this item I return & amt 499/- will emediat return to me pl.help me.agai
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ABHIJIT KIRTANIA
                May 2, 2023
                Report
                Copy

                Address: VASUNDHARA 3/564

                I ordered all in one dell black color all in one dektop from amazon on date 29/03/2023 whose order number is[protected] price was 80990.00 rupees payment through upi pay on delivery order delivered on date 01/04/2023 but the product is difrent silver color and quality not being good I bought the goods by date RETURNED ON 10/03/23, No Replacement or MY REFUND OF RS.80990 IS NOT CREDITED IN MY UPI BANK ACCOUNT, PLEASE PASS MY REFUND BY ORIGNAL PAYMENT METHOD, OTHERWISE I Its complaint of cheating of AMAZON in NATIONAL CONSUMER GRIEVANCE
                +2 photos
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arun gg
                  May 2, 2023
                  Report
                  Copy

                  Address: Amazon india

                  I ordered a smart watch using credit card on amazon money was debited...
                  Amazon account in hold after adding money in amazon pay balance.. While contacting customer service they always saying 24hr..
                  Oder was not delivered because of account hold...
                  My amazon pay balance also gone..
                  Issue date - February 2023 contacted customer service many times in February, march, April in 2023..
                  +1 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    Esmeraldabe
                    May 1, 2023
                    Report
                    Copy

                    Address: Not sure
                    Website: Ama299/Paramod

                    Hi im from SA saw this add on social mesia Amazon..i was first in contact with someone on whatsapp then i was assigned to a tutor on telegram all went well after my first recharge/deposit completed my task order without any hassles got my earnings of so +=R300 I was then asked if id like to continue i ofcourse said yes im here to get rich just earn a few rand extra as a single mom and the soul provider..i recharged with R500 started with my task 20 task orders again i had to recharged 600 this continued again i had to recharged i ended up sending rhem R7922 my monthly earnings i was left with 5 orders bt first had to recharge with R7811 in order to continue my task orders they encouraged to ask friends and family and borrow the money...im still trying to get my money frm them 3months down the line...all of a sudden i can not see the amount i invested the tutor gave some sort of an excuse i didnt buy i can only see what they say is my commission...please any1 thats still considering joining this platform they are SCAMMERS RUN...im still struggling financially now im even worse than before i joined Amazon...it makes me FURIOUS that people can take ones hard earning money without feeling bad...I DESPERATELY NEED MY MONEY BACK
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mumsdas
                      Apr 29, 2023
                      Report
                      Copy

                      Website: www.amazon.in

                      This is regarding my order #[protected] placed on 17th April which was out for delivery stage( after waiting so many days) on 28th April at that time it was cancelled by amazon on 29th April without having any discussion with Customer. Now, due to this I ordered another extended warranty order #[protected] which is related to order #[protected] now it's waste of money which worth's 2k the refund order will reimburse but 2nd order it's waste of money because prev order was cancelled by amazon.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sunil2tall
                        from Bengaluru, Karnataka
                        Apr 29, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        My refund is getting delayed, its been three days from the pickup time the return status in not updated in the system, how much time will it take to return the order if i reside in the same city as seller ORDER #[protected]
                        Dec 5, 2023
                        Complaint marked as Resolved 
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shaikmaheboob
                          Apr 27, 2023
                          Sep 10, 2023
                          This thread was updated on Sep 10, 2023
                          Report
                          Copy

                          Address: located in: Pune, Maharashtra,
                          Website: ey8.in/register?invite_code=7bcfc3

                          18.000 MONEY Fraud AGENTS ME PLEASE help Me I CAN Suicide
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RKrumki k
                            from Bengaluru, Karnataka
                            Apr 27, 2023
                            Report
                            Copy

                            Recived diaper which gets soiled in few mins, made atleast 20 calls to amazon to solve this.

                            either they hang up the call or say speak to disributor
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashok5088
                              from Bengaluru, Karnataka
                              Apr 26, 2023
                              Apr 29, 2023
                              This thread was updated on Apr 29, 2023
                              Report
                              Copy

                              My order with number[protected] i ordered 3 quantity but received only two quantity... But i paid for 3 items. The package was closed with tape on it... My items was missing in that i request u to either send me items or refund. I am attaching the label of packages with cover where it's clearly mentioned that both product contained single quantity... It's openly mentioned on packages. But amazon specialists team saying they can't refund or send me product... It's totally unfair with me. They are not ready to listen. It's customer exploitation and unfair practices by amazon...
                              +3 photos
                              Amazon India customer support has been notified about the posted complaint.
                              They did similar to me about a different order. I had ordered two badminton racquets - they sent the cheaper one, but didn't include the more expensive one. The so-called Amazon Specialists team then refused to refund; but also refused to provide proof of delivery. This is organised crime by Amazon India to rob customers of their hard-earned money by not refunding for undelivered items in an order.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Address: Bangalore

                                My Last working day in Amazon was 14th March and i have still not recived my full and final settlement amount.
                                I have been in touch with erc-exit india team from last 1 month through email but I am not getting any update from them.
                                There are 2 tickets which they have opened from last 1 month and is still in open state without any proper clarification.
                                Amazon owes me a very huge amount ~ 20 lakhs and this issue is not...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                T
                                t-verma
                                Apr 25, 2023
                                Apr 26, 2023
                                This thread was updated on Apr 26, 2023
                                Report
                                Copy

                                Hi,

                                I ordered walnuts via amazon ORDER #[protected] and to my surprise i received an item with an expired date, poor quality and less than what I paid for. I ordered for 1 KG and I received 250 gram pack.
                                Amazon India customer support has been notified about the posted complaint.
                                Sharing receipts for the items received. I have spend hours awaiting call back and received any. It's a complete fraudulent, done by seller where you pay them for full price and you receive expired and also less quantity and poor-quality items.

                                Received expired, bad quality and less quantity - Comment #4101274 - Image #0
                                Received expired, bad quality and less quantity - Comment #4101274 - Image #1
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Megro Tech Pvt Ltd
                                  Apr 25, 2023
                                  Report
                                  Copy

                                  Order ID:[protected]Rs. 2, 078.00)
                                  Order ID:[protected], (1, 068.20)
                                  we have placed the order on 1st March 2023.

                                  On 4th march we are supposed to get the delivery of the product, as we did not receive the product, I have request for cancellation, and for that we have waited for 7 days,

                                  On March 24, 2023 we got a confirmation mail that refund has been process since then we have not received the amount and we are not able to cancel the product also, and none of the customer service executives are answering properly and they are not giving any updated either by chat or by call.

                                  We are corporate customers and actually we should get the refund after 45dasy at least, no one doing the needful. Kindly process the refund, it is something unfair dealing with us.

                                  We are booking products in amazon, because of trust, kindly consider this issue seriously and refund the money back.
                                  +2 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bakhteyar
                                    from Sasaram, Bihar
                                    Apr 25, 2023
                                    Report
                                    Copy

                                    I order Aqua Sure RO Reject Water Storage Tank 30 Ltr Wall mountable White 1 pcs on dated 13.04.2023 and delivery date 20.04.2023 but today 25.04.2023 i have not received my items and i call customer care and she response your order are miss placed sorry you again order this product

                                    Tracking ID[protected]

                                    Name:- Bakhteyar Khan
                                    Contact :- [protected]
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      hinanshu
                                      from Bengaluru, Karnataka
                                      Apr 25, 2023
                                      Report
                                      Copy

                                      I have ordered a furny sofa from Amazon with full payment in advance. The product delivered was not at all same as shown in pictures so we decided to return but amazon refused to pickup the order and asked us to self deliver the sofa for refund. Now after we self shipped the sofa, furny is not accepting the sofa and saying the warehouse is closed. It's lying in the warehouse of packers & mobers(through which we shipped). Not furny and not amazon is responding to our calls. It's been3 months my money is stuck. I need help over this. Amazon is looting the customers by making false promises.

                                      Item - Furny L shape 5 seater Sofa
                                      Seller - Furny
                                      Ordered From - Amazon
                                      Ordered at - Bangalore
                                      Return at - Thane, Mumbai
                                      Order Date - 7-Feb-2023
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit