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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 36

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R
Rajesh PJ Raji
from Basavana Bagevadi, Karnataka
Dec 27, 2022
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Item ordered and received was different

Awb[protected] purchased through amazon they was cheating by sending duplicate jbl wire head set instead of sony wireless head set and the jbl wired head set cost less than 700 rs only and charged 1399.00 now i want refund tried to contact online shope but they are hakking my account and cheating me
kindly do the needful at the earliest...
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D
Dinu12332
from Bengaluru, Karnataka
Dec 26, 2022
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Refund was not given after pick up 12 + days

Address:bangalore

[protected]@amazon.in sent the mail to this team
and checked with customer escalation team- no luck
giving the blender explanations and disconnecting the calls.

It was close without and proper resolutions.
Going forward with legal action, if this is not taken under priority to the resolution

track number[protected]...
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A
Andresvilla
from Igatpuri, Maharashtra
Dec 26, 2022
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Order ID: 5957 --Second hand product REDMI POCO C3 has been delivered instead of new one

Order date: 25th Aug
order number: #5957
We have ordered a new phone (POCO C3) and it was received a phone on 29th Aug 2022, which was mentioned brand new with company seal. But after two month o[censored]sage, it started to have troubles. As it is under warranty period, we got the phone to the service center and saw the details, it was a day-light burglary.
The phone was already used and activated back in 2021, which shows...
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H
Hash Tombing
Dec 26, 2022
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Wrong item delivered and refund not issued

Received wrong book on 8th December. I was told to self-return the wrong book, self returned the book on 9th December.
Refund no issued till now....
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J
Jamaluu
from Kerala, Kerala
Dec 26, 2022
Nov 11, 2023
This thread was updated on Nov 11, 2023
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Amazon mall - Lost my 600000rs

Address:A-43, Ground floor, Mohan Cooperative Industrial Estate, New Delhi, Delhi 110044 India
Website:amazon962.com/#/pages/profile/index. OR sofpmal888.com/index/index/home.html

They are providing online part time job on Instagram ads.
I started to talk and then login and all.
They started as recharge with 200rs and get 400rs.
After 1 successful withdrawal.
They just gain my trust.
They again gave me tasks, Those tasks could not be completed without recharging,
The recharge amount increased with each task, They did not bother to return the money without completing the tasks,...
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S
Saumil Desai
Dec 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ref not given

Hi,

I have recently order Croma 1 Ton 3 Star Smart Convertible Inverter Split AC on 18th Dec. As per confirmation from Amazon, delivery was supposed to happen on 21st Dec. Due to some technical reason, delivery was done on 21st Dec. I have contacted Amazon to confirm delivery, but they refused to confirm delivery, i have keep on chasing with them couple of days, but no agent was confirming delivery. Every time agent confirm,...
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BhawaniPadmanabhan
from Chennai, Tamil Nadu
Dec 25, 2022
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Amazon prime member not received the product even after 1 month

Date incident happened - 24th and 28th Nov.
Date 24th Nov ORDER #[protected]
Date 28th Nov ORDER #[protected]

Description -
Being a Amazon prime member, i have ordered (ORDER #[protected] RUIZU X02 8 GB Ultra Slim Mp3 Music Player worth of Rs 2, 990 as a gift for my father who is 70 yrs of age. Expected the delivery within 2 days but even after complaining multiple time the item...
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V
vmalhotra
from New Delhi, Delhi
Dec 24, 2022
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Mobile phone missing

Address:India

I ordered a samsung mobile phone from Amazon India on 13th November 2022. When
I received the package from Amazon seller on 18th November 2022 the mobile phone was missing from the box. My order# is[protected]. I called Amazon India customer care specialist team to report the issue but they refused to acknowledge my issue and refused to give me a refund as requested by me.

Please help me in getting a refund/resolution....
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I
ishamurugan
from Chennai, Tamil Nadu
Dec 23, 2022
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Not delivered BUT recorded as DELIVERED

Address:B101, Isha Aabhiroobam Apartments, Venkambakkam Main Road, Tambaram, CHENNAI 119

[protected]

This is with respect this ORDER.

This parcel was brought to me for the delivery. At the time of the delivery, the condition of the parcel as shown in the attached photo. So I refused to accept the parcel and asked the delivery guy for the reason and also I requested him to take the photo of the parcel at the condition and asked me to send to my whatsup number. He also complied with my request....
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S
sridharfta
from Chennai, Tamil Nadu
Dec 23, 2022
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Refund or replacement not received

Address:Velachery chennai

My order dated 24 October 2022 your ref ORDER #[protected]. I received the item by end October 2022.
The product is Bose Portable Smart Wireless Bluetooth Speaker with Alexa Voice Control Built-in, Wi-Fi Connectivity, 360° Sound, Powerful Bass (Black) costing Rs. 33065/-
I returned this item after talking to Amazon official. I was informed that it is okay for Amazon if I return the item and your person duly picked...
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K
karora29
from Mumbai, Maharashtra
Dec 23, 2022
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Incorrect Information Provided By the Customer Care

Address:PARSVNATH TOWER NEAR SHAHDARA METRO STATION, SHAHDARA, DELHI, East Delhi, Delhi.

I Placed an order from https://www.amazon.in/gp/your-account/order-details/ref=_or?ie=UTF8&orderID=[pro...

I spoke to the executive before placing an order and told her that the order delivery date is showing on 28th dec 22 but i want the order to be delivered on 26th dec 22 and this laptop that i am shipping is for office use

The customer care representative informed me stating that you can place...
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P
Pottimuthi Mohan Kumar
Dec 22, 2022
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Refund not received-#404-2675289-5244312

Order ID- #[protected]-I have returned this product on NOV 27, even after 25 days since the return the refund is not yet credited to my account. Approached their customer support and they are unable to provide any support on the issue (Support team common answer Ticket is raised--Due to technical issue unable to get the refund reference number)....
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S
seattle
from Chennai, Tamil Nadu
Dec 21, 2022
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Boldfit Stainless Steel Water bottle hot & cold thermos flask

Address:W 41, 1st street, W block, F2, Lakshmi Firm Foundations, Annanagar West Chennai 600040

Order no[protected]
Boldfit Stainless Steel Water bottle hot & cold thermos flask - 2 nos
Sold by R.K Worldinfocom pvt ltd

Received boldfit water bottle for sports home gym office with sipper instead of hot & cold thermos flask

Need your intervention & refund the funds at earliest

Regards
Muraridas...
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R
Rojaleen79
from Hyderabad, Andhra Pradesh
Dec 21, 2022
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Unordered Product - Had to pay

I have received an unordered product from Amazon to my address last night. That was something i did not order, nor any of my family or friends did. I made a payment for the product assuming some of my family member had ordered it. But later, i get to know that none has ordered it. This is 'Brushing' which i have read through Amazon's marketplace. This is a security breach and i would not expect this to happen again. Please take a quick action....
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V
vishpat
from Belgaum, Karnataka
Dec 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon part time job

Address:mumbai,india

I lost 3000 Please help me out to recover....
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K
Kashish Raj
Dec 21, 2022
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Amazon Refund initiated but not credited to bank

My name is Kashish Raj and I had ordered 2 Crompton Arno Neo 10-L 5 Star Rated Storage Water Heater with Advanced 3 Level Safety (White) of INR 9478.0 in Amazon on 23 october 2022, order id :[protected], among the two water heater i returned one of them as it was defective item on 11 Novemeber 2022 . And on 23 November 2022 Amazon initiated refund of amount INR 4739 to my card but I still didn't get the money. On enquiry i got to...
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A
Ajeeth Rajamany
Dec 20, 2022
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Amazon Prime e Mandate activated without my permission

Address:Trivandrum

I just renewed my annual Prime subscription with Amazon and I used my card for payment. However, after payment, I receive a message from my Bank that an eMandate has been activated for Amazon Prime for my next renewal. I never gave an explicit Permission for emandate, and yet Amazon has processed my eMandate for 5 years until 2027.

I called up customer care and they have no idea how it happened. I asked them to raise a complaint...
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Order #[protected] not recieved order, shows delivered, customer care contacting says that i should be careful and track the product, didnt receive OTp for delivery, absolute fraud company, ordering with them is like losing valuable money...
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M
M L Layal
from Mumbai, Maharashtra
Dec 18, 2022
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Amazon basic Wireless Mouse vide order No. 405-3448277-5385102 dated 03.12.22

Address:Gurgaon

The order was placed on 3/12, received on 5/12 but found defective and reported on 6/12. Amazon decided for its replacement latest by 13/12 but at the website, the window was closed on 12/12 but no replacement done. When complained, the new date of replacement was given as 24./12. Since the Supplier is from Goregaon and the initial supply was made within two days of order placement, I fear that delay tactics are being adopted by the seller...
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S
Sam_12345
from New Delhi, Delhi
Dec 18, 2022
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Delivered wrong product instead of knee cap

I ordered Dr. Ortho knee cap and instead of it they sent me a toy in the box of knee cap i tried to exchange it but i didn't recieved the order and they are showing order delivered.. what type of fraud you guys are trying to do i am so pissed atleast have some humanity i ordered this for my grandma....
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