Amazon India Complaints & Reviews

My name is hemanth kumar k r and i had ordered a product of rs.1699/-potronics sound drum in amazon on 29/09/2019 & i returned this order due to personal reason. And on 29/09/2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but canara bank doesn't have such policy. So please kindly respond to this complaint it's very urgent....

Amount not credited to my account even after complaining amazon about it
Refund reference number-#[protected]
Refunded date -30/9/2019
Amount to be refunded-rs.949.00
After several calls they are either complaining on the bank as not refunded the amount we have already refunded the amount, if i call the bank customer care no they are telling we have no access to the track the reference no and are asking me to...

I order oneplus 7t mobile handset from amazon on date 30-sept-2019, i paid the all amount through debit card, but on the date of delivery, delivery boy cancel my product without informing me. So i request you please delivery my product immediately. Order no.#[protected] & my contact no. [protected]. I need my parcel urgent, i request you please be strict on your delivery boy. Thank you...

I had ordered a combo of amazon echo dot, wipro smart bulb & a fire tv stick from amazon during their great indian festival. I have received both echo dot and smart bulb in proper condition but not the fire tv stick. Amazon has said that according to their enquiry, the product has been delivered. At the time of delivery they did not take our signature or anything to verify the delivery....

Hello,
I had ordered an item from amazon of which i had paid via amazon upi and after cancellation i didn't get my refund back. And on the second part the customer care numbers which are provided by amazon.in are not accurate, you can't get any help regarding your refunds.
They don't entertain the refunding customers. I tried contacting their helpline numbers and didn't get any help from them. Then i also visited thier chat...

I had placed an order for a philips trimmer (Id[protected]) which was to be delivered on 2nd october. Since the past 3 days, i have been taken for a joy ride by your delivery boys who don't pick up the calls. Thrice they claimed to have "attempted delivery" (Once even at 11.14pm, screen shot attached)
After calling the customer helpline number over 10 times (Have all the call recordings) and messaging them constantly...

Item: ezip m3 intelligence bluetooth health wrist smart band watch (Black)
Quantity: 1
Asin: b07mk59zz9
Reason for refund: item not received

Here's the breakdown of your refund:

Item refund: rs.275.00
Shipping refund: rs.40.00

Your refund is being credited as follows:

Visa credit card [ending with 8985]: rs.311.00
Gc: rs.4.00...

I ordered pantry items. I got a message that the delivery is scheduled for today. I waited patiently but nobody cam and there was no communication from delivery agent either. The agent directly submitted report that the order is rejected by buyer. The order was cancelled. It was a prepaid order.
The next day when i opened amazon app i found the order cancelled because it was rejected by me on delivery. But the fact is that nobody came...

I had ordered an i phone x r 128 gb on 28th september, the first day of great indian festival sale at a very attractive price. The delivery boy visited my house when i was not at home. I asked him to visit again to which he agreed. However, on the same day the order was cancelled. I contacted amazon customer care numerous times since then and at i was told that the delivery will be made again or wait for a day to get the issue resolved. Later...

I have ordered an item with orderid (Order #[protected] on sep 29th and it was showing as will be delivered by oct 4th but status was still showing as ordered only
I was continuosly following up with amazon customer care from past 3 three days and they assured that it will delivered on time as expected i. E., oct 4th
But today its showing as arriving 7 oct - 14 oct and later now its showing as oct 14th
As per...

Purchased quick heal antivirus for 2 pcs on amazon and it showed delivery in 3 days.. On the evening of delivery i called up the delivery agent and asked him for time of delivery to which he said by 830.. I[censored] see the screenshot it shows item delivered but the item wasnt delivered at all. And yet the status shows delivered.. And signed by person when the delivery wasnt even made to the home.. I cant believe the guts they have to even put...

I have ordered apple xr 64 gb on 28th september, 2019 order #[protected]. But delivery boy said the order cannot scanned now and it can be damaged, delivery boy takes back the product with him. I get message that my refund has been initiated because damaged product. I want replacement of product rather then refund. Its not my fault if my product is damaged on the way. I just want replacement otherwise its loss for me, i pay for product...

My name is sultan urooj, i had ordered a havells bt5151c li-ion cord and cordless beard trimmer without adaptor (Black & red) sold by: cloudtail india of r. S 749.in amazon on 29/9/2019.

Order #[protected] /at this address : sultan urooj alias chunmun, 4c/3 (Near ahmad memorial school) nihal pur, prayagraj (Allahabad), uttar pradesh 211016, india, phone number: ‪[protected]‬, delivery date was 4/10/2019
br...

I order "becom usb 2.0 type a male to type a male cable (1.5m - 4.5 foot - 150cm) (Black)" it supposed to delivered today. It has been received nearest deliver hub on today morning 6 am and it was out of delivery at 6:58 am but the delivery agent didn't called and now the item has been showing as "item marked as rejected by you - returning to the seller."the delivery agent not attempted to deliver item but it is returning to seller. It is...

I book samsung galaxy m30 on 1st oct 2019 on amazon india. As per amazon product will deliver on 3rd oct but not delivered at same has been rescheduled on 4th oct 2019. Received a message with amazon agent contact and pin. Trying to call agent but he is not responding the call from last 3 hrs. Required strict action against amazon and its delivery agents. Looking for best resolution....

This has happened to me for the fourth time now... Despite being a prime member i am not receiving the products the next day for all the orders i make with a guaranteed delivery of next day...

So i ordered the product on 3rd of oct with a guaranteed delivery of 4th but haven't received it. When contacted the customer support they said that it will be delivered by 10th...
Now if i paid for the prime and they are not delivering...

I have ordered two products from same id on 30.09.2019, and i have received one product, karcher vacuum cleaner on given time, and for philips product till date i am getting only delays and new dates only, and without any information and calls, all times customer care people are giving me new stories only, i want same product any how condition, always from customer care persons i am listinig new stories, some says coz of couriers services...

I ordered honor band and cancelled it due to personal problem with order id[protected] and i paid 2299 (Amazon pay 30rs + amazon upi 2269) on 29th september 2019
I received 30rs from amazon pay but, 5 days are successfully completed but not yet received my 2269rs from your side... Can u please help me
Bank is saying it's 3rd party application we can't help please contact amazon.
It's emergency plzz plzz... Resolve...

I have ordered a mobile, but they ordered a different mobile, and your team said that delivered ordered is right. No one is coming for investing, and without investigation they confirm it.
We have recorded videos and images, which has recorded at the time of opening the order.
no one is supporting from amazon....

Am buy ptron bluetooth headphone but i got defective one side not charging properly and 10sec delay voice play so i put replacement but still no one get this product and replacement also not come so i customer care but no response every time i called different answers, am leaving on 6/10/2019 how do i get new one and how do i give replacement, pls solve my problem...