Amazon India Complaints & Reviews

I have cancelled the order on 18th February 2023 and I still haven't received the refund amount yet. It was shown the refund amount was initiated on 20th February but I haven't received any amount in my account.

I have cancelled the order on 18th February 2023 and I still havent received my refund amount yet.

This is regarding an item I ordered from Amazon, I ordered a fire stick worth 3899/- they have not delivered it and are claiming they have. Now they say we have raised an investigation and are not helping in any way, I had prepaid for this order, they were 3 items which ordered, 2 have been delivered, not the fire stick, the delivery boy also said the same day that he hasn’t got any fire stick which had to be delivered. Please help!!

I purchased a mobile phone from Amazon. It was scheduled to be delivered today. The delivery agent called me today in the morning and said that he would deliver the order at that time. I asked him to deliver the same during 3-4 pm because I was outside due to some urgent work but he denied by saying that he works till 12 noon only and made several excuses. After some time, it is showing cancelled in the order page. As per my knowledge, the delivery boy should deliver the order till 9pm but he cancelled my order by mentioning that my mobile is not in running condition. I didn't meet him yet how did he made pre assumption that my mobile is not working. He made false accusation to cover up his fault. Really disappointed from this horrible service from Amazon.

Order details

Tracking ID:[protected]
Order date :27-Feb-2023
Order #:[protected]

Order total: 267.00 (1 item)

Order is showing as delivered but we didn't receive the order. No delivery person was called us.
I have raised the issue to amazon customer care, but no action is taken from their side.
Please check on this issue.

Amazon India Amazon.sa I purchased boat extend watch from amazon order ID[protected].And it was not working after 3 attempts they picked up for return and now not ready to refund the money saying I have sent incorrect product. I am calling customer service they said this matter stands cancelled not able to tell even what incorrect product I have sent back. I have given back the same watch I got even it is recorded in my cctv also. But amazon customer servie is not bothered to look into the hassle customer is facing. Very sad to know that amazon is such a big company is doing this. Delivery boy has taken photos also when he came for return why don't u check those photos.

Amazon India Amazon.sa I purchased boat extend watch from amazon order ID[protected].And it was not working after 3 attempts they picked up for return and now not ready to refund the money saying I have sent incorrect product. I am calling customer service they said this matter stands cancelled not able to tell even what incorrect product I have sent back. I have given back the same watch I got even it is recorded in my cctv also. But amazon customer servie is not bothered to look into the hassle customer is facing. Very sad to know that amazon is such a big company is doing this. Delivery boy has taken photos also when he came for return why don't u check those photos.

Mai sumit naidu mere sath amzaon mai online job ka offer dekar amazon task game mai enter karwa ke task karwaye aur mujhse money add karwayi ki apko her task pe commission denge wo bhi 18 % per mujhe ek bar bhi paise nai diya gya mai har bar task complate kartha raha aur task mai maine 47000 rupee add kar diye aur ab mere paise return karne ko bol raha hu tu kah rahe ha ki last task complate karo tab ap paise nikal payoge aap mere paise bapas...

Dear Sir/Ma'am,
I placed an order from @Amazon Indian on 24.02.2023 which was delivered on 03.03.2023 but due to the issue in size on 04.03.2023 i placed a return which was aprooved on the same day and the pick-up was scheduled for the next day i.e. 05.03.2023 but the product was not picked up from my home, yesterday when i tracked the return status it was showing me that the Pick-up was cancelled now it is also not shpwing me the option to place another return, the return time period will end on 13.03.2023 after this date amazon would not return my order and refund will not be processed. I have also sent a mail to amazon 2-3 time but they are not replyong amd only givigng and automate reply that we will rvert you back within 6 Hrs but no such action is placed.
So, it's my humble request to please look after this matter because after 13.03.2023 tthe return policy will be eneded.

I am writing to lodge a formal complaint regarding a recent purchase I made on Amazon. I purchased a Pebble Watch on 10th March with Order ID Order#[protected], but the product I received was not as advertised. The product was of poor quality, and I feel cheated after buying it.

I immediately contacted Amazon's customer service department to return the product, but I was informed by Muhammad, a member of Amazon's leadership team, that the product could only be replaced and not returned. This denial of my request for a return is a violation of my consumer rights, as I have the right to choose between a return or replacement in case of a faulty product.

I would like to assert my consumer rights and seek a resolution to this matter. I request that Amazon arrange for a return of the product and provide me with a full refund for the purchase price. I have attached a copy of my original order and shipping details for your reference.

I purchased "Black Soya Bean" from amazon ( packet of 1 Kg) for Rs.299. However, when I open the order, ( after a week of receiving the order) I received a totally different item. Instead of the Black Soya Bean, it was Finger Millets.
It was not only a totally different item but also a different brand.
But my requirement is Black soya Bean, so I raise it for a return and gave the photographic proof of the product I received along with the package cover.

But Amazon denied stating it non-returnable item. They were not ready to contact the seller nor i could contact the seller for the same. Above all the seller has taken down the listing of the particular product and which makes it very difficult to see any more details.

My concern is if Amazon is not taking responsibility for such a misleading seller then who is? It was a total waste of time for a customer to go through all this hassle and Amazon should refund my amount and backlist, such a seller.
I have attached 3 pictures of the product I ordered and 1 picture of what I recieved.

Dear sir,
i am raj kumar from mansa punjab(151505). My amazon account detail mentioned as below:
reg. Mobile no. Protected
registered email id: [protected]@gmail.Com.
Registered name: raj kumar
i am unable to login my amazon account from dated 6th mar 2023. When try to login my amazon account then shown error (we cannot find an account with that mobile number). But last transaction by me which is sucessful on dated 5th march 2023 on time 04:17 pm.
When try to contact with customer care regarding error shown & login my account as reply given by customer care of amazon we are unable to help you due to unauthenticate your account as provided wrong email id . But email id of my amazon account never changed by me. My current balance of account is rs. 52, 899/- only.
This same issue faced on 2 mar 2023. Then i provide all information and unhold my account on 3 march 2023 on 01:03am.
But know faced same issue again.
I also sent email on your email address [protected]@amazon.Com, [protected]@amazonpay.In, [protected]@amazon.In, [protected]@amazon.In on dated 6th march 2023. But i cant get any reply from your side.
So please solve my problem immidately. If my amazon account not activate or refund my money in original payment method .

Hi
i had purchased "MQFIT DOLL HOUSE FOR GIRLS /DOLL SET WITH PINK SLIPPERS DOLL. and it was paid by card . it was delivered yesterday and the delivery boy took 600/- bugs from the customer.
It is so ridiculous, why he will take the payment when the payment already done and it was the gift .

Kindly check and refund the amount as soon as possible . I share you rthe details pics .

I have purchases activa water heater in amazon on December 2022, with in a month it get shocked also pipe getting leaked. i have complained amazon more than 5 times but same reply only giving, stating that there is no end in backend team wait for another two days. more than one month gone

Dear sir amazon.in didn't provide detailed information of cancelled order that we cancelled on their web site and this leads to refund hazards and crime. It's a serious offence that a multi national company doesn't mandate our laws and breach the right to information. In cancel order section no one is allowed to see the order details, order id or translation details. Hence, it's a crime. I already posted my refund issues here. Plse see below pics for details.
Our government should take firm steps against these criminals.
My name is sk Roquibul Alam
Phone no. [protected]

Respected sir/madam

On 02nd March this year I ordered a Camlin poster colour via prepaid ( mrp. 250 ) and i cancelled it before the item reached me, due to personal reason. However, the Amazon India page showed, they would refund the amount in my original payment method on or before 07th March this year. But I didn't receive the amount till date in my bank account.
Therefore, sir, i am looking forward your strong action into this matter.
My mobile no. Is [protected].
Amazon India violated right to information act by deleting cancelled item order details.
You should act against this, sir

I have ordered Tusa Wireless Handheld Vacuum Cleaner (3, 399 Rs) from Amazon India on 15th Feb'23 which was expected to be delivered on 16th Feb'23 but till now the product is not delivered. Neither is an option available to cancel the order, contacted customer support nearly 10 times till now, and they are even unable to cancel it from their end or initiate a refund.

I want the refund amount to be processed to the original payment method ASAP.

Sadly, no one knows how to get this closed and initiate a refund. Everytime they close the call stating ticket is raised pls wait for 3 days.
and this keeps on continuing we wait for 3 days and then call again and again and again. sharing the mail of ticket shared by them.

I'm a prime member and have ordered hundreds of items from Amazon till date and this is what you can do??

I got different colour product as a ordered from Amazon and when I return it Amazon took the product also and not returning my money they take over all my money and product also neither returning the product no refunding the money I am in a big trouble please help

I got different colour product and when I return it the Amazon is neither refunding my money or no returning the product they have taken all my money and also not returning the product bag I lost all my money and product also

Dear sir,
Amazon india is not resolving my problem I did a recharge of 107 rs recharge not done its status showing in pending for two days my work is suffering because of recharge not done.my Amazon id is [protected]@gmail.com