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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 38

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K
Kritarth_mittal
Dec 9, 2022
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Refund is not credited in my account from past 1 month

My name is Dhruv Mittal and i have order an earbuds ( sony WF-C500) worth
RS of 3150 only from amazon on 13-OCT and i returned this order due to missing item. And on 10-Nov Amazon initiated the amount to my bank account but I still didn't get my money back . Amazon sent this reference number (#[protected] and when i told them they are saying me to fill charge dispute against the bank but bank does not have such policy . so please...
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V
Vikash@903890
from Kolkata, West Bengal
Dec 8, 2022
Dec 24, 2022
This thread was updated on Dec 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery agent who cancelled the product without your consent

Address:11/a brain feild row Kolkata 700027

Delivery agent who cancelled the product without your consent.. Amazon k karn mera 20k ka nuksan huaa hai.. Amazon k intazar m hmm local market say purchase nhi kiye.. or delivery boy say mera khud baat huaa delivery boy mera ghr k address pucha or bola sir 7 bjy thk delivery mile jaega or pher cancel krdiya... O kal mera event hai ise karn say mera nuksan huaa uska bhapai kon krega... I need action for Amazon nd delivery boy.....
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M
mirza.baig1324
from Chennai, Tamil Nadu
Dec 8, 2022
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Laptop failed many times

Address:hyerabad

Dear Team,

I have purchased Laptop from Amazon on 29th Oct and after few days when i started using it i found it to be faulty and raised complaint with amazon for same.

amazon has sent engineer to verify the fault and they confirmed its faulty and asked me to raise a return request.

after that i have raise 7 request for return and every time its failed have called amazon several times but they...
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Address:Mohali, Punjab

I placed a multi item order on 22 November 2022. I am an overseas resident and here for a wedding. Before going away for the wedding, I placed the order. My elderly parents were home to receive the orders on my behalf. The wedding was on the 4th of December, 2022 and I returned home on 6 December 2022. Upon return, I opened the package delivered on 24 November 2022.
There was one item (a pair of 7KG dumbbells) missing and all the other...
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N
Nooption
Dec 8, 2022
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1 year warranty for laptop recently bought

This refers to Order No. [protected]. The item ( Warranty) not yet received though you are showing it delivered. FOR IMMEDIATE REDRESSAL PLEASE.

I HAVE NOT GOT THE ITEM, THOUGH BILL PAID...
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S
saiyam112
from bhopal, Madhya Pradesh
Dec 8, 2022
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Refund not given by amazon

My registered no. - [protected]
my registered mail i.d. - [protected]@gmail.com
my pin code - 462023
my alternate mobile no. - [protected]

I did not get my refund of Noise ColourFit Pulse watch order no.[protected] the amount of this article is 2, 099 plz help me i have called amazon customer support many times they are not helping me. Please help me. Their agents are saying I have given an...
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S
Sahil Rocxtar
Dec 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product received

Address:Sk sahil Panagarh gram,panagarh bazr,burdwan,713148 Panagarh gram,panagarh bazr,burdwan,713148 DEBIPUR, WEST BENGAL 713148

I ordered a 4tb Hdd but received a 2tb Hdd in a 4tb box. I spoke to customer support & they said they'll let me know in 5 days. 5 days later telling me we decided we couldn't help it more.
please sir refund my money...
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Order date : 25-Oct-2022
Order #[protected]
Order total : 299.00

Refund reference number:[protected]

Refund has been initiated successfully by Amazon but, i didn't receive any money in my bank account...
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V
Vikramraj1996
from Mumbai, Maharashtra
Dec 6, 2022
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Refund delay and not taking action against seller

I ordered a laptop from Amazon India on 21st Nov. Amazon India showed me a delivery date of 25th-29th Nov However on 23rd Nov when I tracked the product it showed delivered on some strange address. I have been calling Amazon India from 23rd of Nov until today on daily basis, They haven't provided me any resolution nor any refund

The product was under Amazon A-z Gurantee so they have the responsibility that they should delivered...
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R
Rajeev2103
from Hamirpur, Himachal Pradesh
Dec 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not issuing refund on non-returnable item

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.
Website:[email protected]

My name is Rajeev Kumar and i have ordered a Xiaomi Redmi Note 10s EDGE TO EDGE tempered screen glass for my redmi note 10s mobile with Order number[protected] through amazon. But amazon sent me a different product and when i asked amazon customer care to take it back then they refused and said its "third party seller" item and its "Non Returnable" product.

Then on 15 Nov 2022, i asked for refund,...
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R
Rajeev2103
from Hamirpur, Himachal Pradesh
Dec 6, 2022
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Refund on non-returnable item

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.
Website:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

My name is Rajeev Kumar and i have ordered a Xiaomi Redmi Note 10s EDGE TO EDGE tempered screen glass for my redmi note 10s mobile with Order number[protected] through amazon. But amazon sent me a different product and when i asked amazon customer care to take it back then they refused and said its "third party seller" item and its a "Non Returnable" product.

Then on 15 Nov 2022 i asked for refund then Amazon employee...
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H
Himanshu Bothra
Dec 6, 2022
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Non-Refund of Unapplied Fund available with Amazon

Website:www.amazon.in

We had transferred to Amazon Business account an amount of ₹1, 47, 750.00, which due to order cancellation we requested a refund of. The amount was paid on 11 October, 2022 and Refund request was made on 12 October, 2022.

Multiple Trouble Tickets were raised by Amazon team. They have been unable to provide any time of refund and are unable to process refund, while blaming internal teams....
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Pickup Tracking ID:
[protected]
return pick-up was scheduled for: Monday 5 Dec, 2022, 07:00 - 19:00 the carrier for this pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange ti reschedule for return pickup & refund my money....
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A
AbhishekBhatia7
from Delhi, Delhi
Dec 3, 2022
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Product picked up but refund not issued

I am an Amazon prime member and had returned a product under order #[protected]. It was picked up for return on 15th November 2022 but till now refund has not been issued. On raising a complaint with Amazon they are saying that the product was never picked up and we won’t be able to provide any more help. I even have cctv recording of the employee inspecting and picking up the product and taking it away. But Amazon is not even ready...
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Address:Is online trade at brebateshop

Amazon don't allow me to withdraw from their brebateshop bank account after I completed my task given to me on their work at home program and I used all my money to trade the task given to me after completing the task fist second and the last level, the person that train me is not responding on the telegram and the merchant tell me the withdrawal record pending my money later off the site which I can not login again...
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R
rishi_7677
from Bhagalpur, Bihar
Dec 3, 2022
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Fake product sent by Amazon seller

Address:Shop no. 6, Al-Sakha Park, Nr. Aksa Masjid B/h. Canal, 100 ft road, opposite. Amber Tower, Sarkhej Road, Ahmedabad, Gujarat- 380055

I had ordered a Belkin HDMI cable from Amazon(amazon.in).
Fynxther(Seller name) has sent fake product, it was some local brand HDMI cable and no branding nothing was mention on product. Even MRP was not present on packaging of that product. I raised a request for replacement
but seller denied by saying that it's same but image is different displayed on Amazon page and they have requested team to change image and all. I have...
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Y
YASH AGARWALupsc
from Agra, Uttar Pradesh
Dec 2, 2022
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Refund not given even after 2 days

Website:kotak mahindra bank

I ordered a shirt from amazon i returned it and still i did not get refund they asked me contact kotak mahindra bank
everybody is shirking of work...
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T
Tubaaaa
from Mumbai, Maharashtra
Dec 2, 2022
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Refund related for order no#407-0622605-0511519

Hi. I purchased a laptop from Amazon with order number[protected] on 24th Oct under Return policy and returned the product on 7th Nov 2022 (PFA). Delivery boy pick laptop and he confirmed the product while taking in his custody. Message received (PFA) that refund is initiated and will get refund soon. But now they are saying that while returning I had returned wrong product. How can it be possible when the delivery guy has check...
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Z
Z Sas
Dec 2, 2022
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Refund not received of amount Rs56,990.00

My order no:[protected]
Refund of MSI laptop I returned which costs Rs56, 990.00 not received till date.
Email id: [protected]@gmail.com
Amazon is cheating me, I need my hard earned money back....
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C
Chinmaya odisha
from Cuttack, Odisha
Dec 1, 2022
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After documents verification cashback doesn't give on Amazon prime

Address:London
Website:www.consumercomplaints.in

I had verified my documents for eligibility on Amazon prime membership and the till doing the offer is 18 to 24 year persons are eligible for 50% cashback and I am get a membership of rs 459 and the amount is 230but he doesn't give me the cashback and my age is 20 now but he shows I am not eligible due to age verification so, I want my cashback and do some steps for Amazon and give my documents and offer details given below....
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