Amazon India Complaints & Reviews

Registered E-mail id= [protected]@gmail.com
Registered Mobile no. [protected]
Sir I ordered Samsung Galaxy M33 5G phone from Amazon on 11th of March and it was delivered to me on 14th of march but I wasn't present in my home so my mother receive the phone, when I come to my come and check the product so i found delivered product having fit and finish issue so i call Amazon customer Agent and tell team my problem so they told me we will replace your product so I told him yes please provide me replacement. After that they make replacement on 19th March and on 20th March i got a message from Delhivey that your Amazon package will we picked up today and the package was picked up from me on 04:15 PM approximately. But the status wasn't showing that my product was successfully picked up so I call Amazon customer Agent and they my Problem and they told me that don't worry sir your product was picked up successfully we can see it but only status not updated don't worry. And after that next day when I asked that what is the status of my replacement they told me your pickup is cancelled, i am socked after hearing this my pickup was already done on 20th March so I it will cancelled on 21st March.

And also sir while I am facing this problem from first day means from 20th March I regularly call the Amazon Customer Service Agent they doesn't give any satisfying answer only giving me dates and dates. I only want my replacement.
So Finally I have only choice that complaint about them and also if my problem doesn't resolve here and I will definitely File A Case In National Consumer Forum. I will fight for Justice and I will get it soon.

I have done two transactions on 19.01.2023 for Rs. 260325 trace[protected] number and 20.01.2023 for Rs 49175 trace number[protected] . Amount has been debited from my account but not receive by Amazon. I registered a complain with Branch and same was rejected stating that transactions are successful but amazon India is denying the receipts of transactions. It is more than two moths over. Kindly look the matter.

Transaction of INR 199 from my ICICI Bank account. Neither I am a member of Amazon prime.

Sir my Amazon account [protected]@gmail.com
Order id[protected] order date-06/03/2023,
I order a Sparx sandel but receive only package nothing product in this package,
Many time contact Amazon customer service and send email but not received any resolution please sir solve my problem

Sir my Amazon account [protected]@gmail.com
i order date-06/03/2023
Order id[protected]
I order a Sparx sandel but receive only package nothing product in this package
Many time waiting and contact Amazon customer service and send email but not received any resolution please sir solve my problem.

גנבו ממני כסף בהונאה פשוט מרמים אנשים שרוצים לעבוד
גנבו ממני 667 דולר
וניסו לקחת גם 2070 דולר
הכל מתועד ומצולם
אודה אם תטפלו

בדרך ערמומית בקשו ממני כספים וכל פעם מצאו טענה של עמלות גדולות לא להחזיר את כספי
שקרו והקפיאו לי 667 דולר
אני זקוקה לכסף

They text abt part time work
Thn tell to ragistrater with 200ru for online task in mall app.after it shows u got 400 ru thn they say 1000 ru recharge I did also but after tht it shows need more recharge so I asked telegram menter who was guiding but he says do payments do I said if again task show more recharge thn so he shows only certificate of Amazon it's seems fake investment, still on telegram Amazon pro task center working nicely so why telegram n Cyber police aren't taking action it's request to Cyber cell plz do something .as well thr is another mall also which orated by name on telegram n those menter says only do payments then your frozen amount u get בבקשה תעזרו לי

I got this part time job on insta add calling it work from home then it started with 200 then 400 then 1000 then 36000 and it said that if I wont cpmplete the task my account will get Frozen and there's time limit for all this...then later when the task got completed somehow when went for withdrawal it Saud theres 20% commission pay that First then I will be able to withdraw...now I lost 100000 rupees in this within a day...i can't believe It take so many months to earn such big amount of money...🥺

I ordered a watch. But received different. I complain this to customer care. They created a return. Next day product picked up. now not ready to refund the money saying have sent incorrect product. I am calling customer service they said this matter stands cancelled not able to tell even what incorrect product have sent back. I have given back the same watch I got even it is recorded in my cctv also. But amazon customer servie is not bothered...

7 sachets was inside the packet. The manufacturing date on the packet is mentioned as 24.03.2022 (1 year old product) and the date of manufacturing on the sachet was written as 13th January, 2022 and 17th January, 2022. Expiry date is mentioned on the packet but no expoiry date is mentioned on the sachet whereas the manufacturing date of the sachet is different. I wanted to return/replace the item with current manufacturing item, but as per...

I purchased a 7kg Samsung washing machine on 23 Oct 2022 order I'd is[protected]. I got dent product on 31 Oct 2022. I raised a complaint and returned the order after that I got new product on 9 nov 2022 but that product was also damage so Amazon raised the refund for that product on 9 nov 2022 after that they picked up the product on 19 nov and they said you will get your refund on 24 nov and I got 5000 Amazon gift card which I paid but I didn't get the credit card paid refund after that I again called to customer care she said wait 2 to 3 business days but I didn't get then I talked to customer care lots of time and he said talk to Bank. Bank has blocked your account then I talked to bank he said I didn't block anything here is not showing any payment from Amazon and Bank raised a complaint of dispute transaction on 8 Dec 2022 and he said talk to Amazon then I talked to Amazon customer care and asked for reference no so they said wait 2 to 3 business day then I called lots of time but they are saying the same I'm waiting since 9th nov but I didn't get my refund. I said to customer care please provide me the reference no for my refund they said we can't give you now please wait 2 to 3 business days but After 3 days I called to amazon they said I am registering your complaint please wait 2 to 3 business days but they didn't give me the refund reference no till now since I am waiting. And Kotak Mahindra Bank rejected the complaint of dispute transaction due to my successful transaction and said talk to merchant because merchant deny to give back. Daily I'm talking to Amazon customer care and bank customer. Bank customer care is saying talk to Amazon and Amazon is saying talk to Bank. Now I'm mentally disturbed that what to do or not, I am not satisfy to amazon customer service. Please help me to get my refund. Thankyou.

My Amazon Account got hacked by someone and my Amazon Pay balance of around Rs.4500/- was redeemed by someone else, and I reported it to amazon customer care. But I didn't get a proper response or sufficient answer for this issue. And after 1 week of this issue, my account wasn't able to sign in. when I try to login, it shows "account not found". I lost my money by adding to this amazon pay and I'm currently not even able to login to my account.

1. Due to some circumstances we forgot Apple Id, Password, Passcode, Recovery Emails for alternative mails.
2. After this We requested many times[8 to 9 times] to Apple Store to support in unlocking the Phone, we got the reply as 'DENIED' due to insufficient documents as they said.
3. We do have INVOICE, Warranty Bill, Credit CARD Details.
4. Now Apple Support is asking for INVOICE with IMEI number, which is not specified in Amazon INVOICE.
5. And Amazon is saying they will not provide this information unless APPLE people request for this IMEI number to specify in INVOICE.

This is the biggest critical situation we are facing now .
From past 3 months we are struggling to deal with this.
We are literally unhappy with the Amazon people

I am writing to bring to your attention a recent issue I have been facing with my LG AC order on Amazon (Order ID:[protected] that was placed on 25th February 2023. Despite getting an Instant Cashback of 2500 and an Exchange value of 4630, I received the wrong product from Amazon, which was eligible only for a refund and not a replacement. Consequently, I had to place a new order for the correct product worth 37999, which Amazon had assured me that the difference would be refunded in full after the deduction of the original amount or refund which included the amount of exchange of old AC.
Initially, I was informed by both the Customer Care Manager and the ECR team that the entire refund amount of 30860 + 4630 would be credited to my credit card as that was the original payment mode. However, recently, when I followed up on the refund, I was told by the ECR team member, Mr. Shashank, that the exchange product refund could only be credited to my Amazon Pay account, even though I had requested multiple times for it to be credited to my bank account that time they mention it can only be credited to the original payment mode that is Credit Card the ECR team member never revoke on this thing that exchange of old item amount will not be credited to my Credit Card.
The ECR team, they have been uncooperative and unresponsive, with Mr. Shashank stating that they are the highest authority and would not be able to help me any further. This is a gross violation of my consumer rights and has caused significant inconvenience and mental agony.
I would like to request your immediate intervention in this matter to ensure that I receive justice and that the exchange refund amount that is Rs. 4630 should be credited to my credit card account as originally promised. My complaint ID with the Consumer Forum is 4349782, and I would appreciate your prompt attention to this matter.
Thank you for your time and consideration.

On 31st Jan i purchased a mobile One plus nord ce 2 Lite 5G (Blue Tide, 6GB RAM, 128GB Storage) on Amazon for Rs 18999 and paid through my Amazon Pay ICICI Bank Credit Card. But I didn't get my 5% cashback on my linked Amazon pay balance account.

I have added details of the order.

Hi, I have used AMAZON pay later to buy some product as there was offer to safe 50 INR, so i opted for it.

the amount was 850 INR, later the AXIO keep on added late fee charges and not communicating to customer or asking them to pay the dues if not late added. after 150 day, there started communicating to pay 1400 INR with 700 INR late fee and talking to customer very rude .

just thinking about the fraud these...

I purchased a mobile phone from Amazon through exchange offer. It was scheduled to be delivered yesterday. The delivery agent called me yesterday in the morning and said that he would deliver the order at that time. I asked him to deliver the same during 3-4 pm because I was outside due to some urgent work but he denied by saying that he works till 12 noon only and made several excuses. After some time, it is showing cancelled in the order page. As per my knowledge, the delivery boy should deliver the order till 9pm and it is mentioned in Amazon also but he cancelled my order by mentioning that my mobile is not in running condition. I didn't meet him yet how did he made pre assumption that my mobile is not working.I have CCTV footage also to proof that I haven't met him. He made false accusation to cover up his fault.Now the money is refunded back into my bank account. But when I am going to order it again, I am not getting that offer again. It is showing a hike of 2K in the price. Who will pay extra for the fault of delivery person.Really disappointed from this horrible service from Amazon. I

I haven't received my refund in my bank account reom last 10 days my order id is Order #[protected] my transaction amount is 3990.00 they give me refund reference no for inquiry in my bank branch no is 74766513060308267330269 but my bank id sbi not response with my complain please help me for this

I have cancelled the order on 18th February 2023 and I still haven't received the refund amount yet. It was shown the refund amount was initiated on 20th February but I haven't received any amount in my account.

I have cancelled the order on 18th February 2023 and I still havent received my refund amount yet.