Amazon India Complaints & Reviews

The product was delivered to a pickup store from where customer can pick up the product and likewise, i got the message that i can pick up the product by 20 july 2019. But the storekeeper returned those products before the due last pickup date without my consent. Amazon used to mention that only prime customers can get offers. Seeking this, i purchased prime membership. Now customer wastes plenty amount of time to find and order products but what i get is harassment, time waste. Why products are returned back before the last date of pickup from the pickup store. Order details: https://bit.ly/32A0na9

This is regarding the refrigerator i order from amazon. It’s doesn’t fulfil my necessity so i requested them to exchange with a bigger size refrigerator. They simply denied me on some hidden policy they have. This is totally unjust. The product description was inappropriate and one can’t judge a product just by looking at the picture.
Online selling is to make the buyers life easier and not just cheat by putting some hidden policies. The customer executive simply denied to help by anyway. I didn’t even ask for a refund but simply ask for an exchange with a bigger product. That’s how they treat their customers? I am simply disappointed! And, this not just me but so many customers out there who are facing such an issue.

I had orderd rooxie 5d temperd glass for honor 7x toughened full body temperd glass screen protector for huwaei honor 7x black and i also ordered taar rugged tpr tpr musb micro usb nylon braided data cable -4.92 feet (1.5 meter). Their cost 199 rs and 119 rs respectively. But i didn't get refund of these two items. Kindly refund my amount immediately.

Amazon recruitment offer me a job in tirupur and they asked me to pay 5000 for account opening and 5000 for medical insurance. They tell me that the amount will be refunded within 30 min. The amount is not refunded and if i call amazon about the job they are not asking my call. So please do necessary step to refund my money back in my account as soon as possible

My refund is not reflect in my account it is credit through the amazon and amazon provide me reference number[protected] of transaction. the amount of transaction is (1032) has been processed successfully on 11 july 2019 through the amazon. please take the action against the punjab national bank

We had already returned this order on 3 july 2019 and the amount of my order will not credit in my pay balance... How we get our refund... But the product which is received was defective so i request amazon to either replace or refund the amount but according to amazon india replacement is not under their policy so they were ready to refund the amount, they picked up the product from my home and according to them refund was issued on 03 july in afternoon but the problem is nothing is credited in my pay balance

I m supposed to receive a refund from amazon.in by 11/ 07 but it still isn't credited. Amazon confirmed the refund has been processed and have given a refund reference number given to them by the canara bank hereby confirming the refund. The reference number is 691318. My canara bank account number is[protected]. I paid the transaction using my canara bank visa debit card ending with 4461. Amount is ₹1, 084. I did this transaction on 26/06/19.

I ordered anjushree anarkali kurti in amazon due to other reason it got canacelled and they refunded rs.664 and rs.119 on 20.06.2019. But it was not reflected in my account. And they gave reference number of their successful refund transaction numb :[591385]. Kindly rectify my problem and refund the amount from your side. I contacted my home branch and even raised complaint in your website no action been taken. Kindly revert this issue seriously and return my amount asap.
Oasma siraj
Mob no : [protected]
Email : [protected]@gmail.com

We have purchased saregama carvan premium portable digital music player on 19th april 2019.in just 1 month, we started facing problems with the product. It's been 2 months, we are calling customer care daily but no response from your side. Such type of irresponsible behavior is not expected from a renowned company. As it is in warranty period, please replace the product as soon as possible or else we need to take some other means to do that.

A few years ago, i bought a chinese smart watch off of amazon.in. This watch did not come with any warnings, and at the time of purchase it was not specified whether the product was safe for use or not. It did ot have any safet specificatiojs nor any certification from isi nor the beareau of indian standards. I successfully used this watch for 2 years, over a period of which, i would charge this watch overnight. A week ago however, after i took the watch off the charging port, and was wearing it, the watch burst on my wrist. It errupted into flames, and my hand recieved a third degree burn. Under my right to safety, under my consumer rights, i would like to file a suggestion for the ministry of consumer affairs to make it compulsary for products sold onine to come with some sort of certification from the concerned institute of standardisation, and that all such threatful products, which may hae a certain life or expiry, come with certain warnings or safety instructions.

I had a conversation with your amazon pay cs agent on 5th july 2019, he
Asked me to wait for 3 days. After three days your agent told me to wait
For 7 days, after 7 days he/she told me to wait for another 3 daya. And now
Today she told me to wait for another 3 days.
If airtel is not replying to you why customer have to suffer.
Airtel have contacted me and told me they can't give my money back because
They didn't got it from amazon.

Sent this mail to nodal officer on
16-july-2019

Now today 19-july-2019 i called them again and they are telling me that they have initiated the refund of lesser amount then the transaction amount and it will take another 5 days. And directed me to read terms and conditions.

Terms and conditions:
Q. Is this cashback & refund policy applicable even if the merchant cancels the transaction?
A. Cashback policy will be applicable for all order refunds (Where you have received a cashback) including order cancellations done by the merchant.

What is the fault of customer if merchant is canceling the order?

You don't take more than 60 seconds to take money from our account.
Then you make your customers suffer for 20 days or maybe more god knows. Even after this much you won't give the complete amount.

Is using amazon is a mistake?

I placed order on 21.04.2019. Order number - #[protected]. I paid rupees. 11, 495.00 for two items. One is ray-ban eye wear frame and other is nike t shirt. Both items are received and returned within 3 days due to not fit for my body. I returned both items by india post as per amazon policy on -09.05.2019 to amazon seller gmr airport city, pin-500108 r. G. I airport so from arjuna behera at-medical campus po-mohana district-gajapati state-odisha, pin-761015. But the seller have cheating me since three months. So kindly help me for my refund money. My items india post tracking number is - eo[protected]in and eo[protected]in/ 09.05.2019.

On10/7 i have canceled order of rs.7524. On the same day amazon have initiated refund. But it is not shown in my bank account till today. Amazon gave me reference number i. E.[protected]. I have visited bank branch but they said that they can’t help me in this issue. I have also talk with customer care but they are unable to help me so what to do now. Amazon said that the issue is with bank not from their side. Plz help me to solve my query and give my money back as soon as possible.

On 10/7 i have canceled order of rs.7524. On the same day amazon have initiated the refund amount, but till today i have not received my money. Amazon gave me reference number i. E.[protected]. Plz help me out for this issue. I have already visited bank branch but they said that they can’t help me in this issue, i have also contact to the customer care but they also unable to help me. Amazon said that the issue is with bank not from their side. Resolve my query as soon as possible and release my money soon.

Hi sir / mam sir maine amazon ki taraf se delight seller electroplated luxury 3-in-1 slim fit 360* protection hybrid hard bumper back case cover for xiaomi redmi mi y1 lite (Red&gold)". Purchase kiya tha jo ki maine return kar diya amazon ne uska refund amout
Rs.265.50 has been processed successfully on 6/30/2019 the amount should reflect in your account by 7/8/2019[protected] ko kar diya jo[protected] tak account main credit hona tha but kuch network ki problem ke karan account main nahi aa paya maine amazon walo se baat ki to unhone charge dispute form fill karna ko kaha maine bank ke customer care and pnb branch me concect kiya to unhone mana kar diya amazon walo ne mujhe rbi refence no. Bhi de diya h
The authorization code (Refund reference number) for the transaction is[protected] pleazzz help me

I ordered a phone in exchange after getting imei verified to him i ask him to format my phn he refused kick me back and said u eaten my whole day bls bla and start abusing
The amazom also mark my product declined my customer.
How can you mark my product declined by me when it was not declined by me just on the words of delivery boy?
Thn mark it declined by delivery boy.
The deal i got i will never get back. Amazon my relationship is with you not with courier companies order i'd[protected]

Hi,

I had applied for Virtual Customer Service Associate Lucknow UP India my job Id is[protected] and attended the interview process today dated 18/07/19 at AMAZON DEVELOPMENT CENTRE, halwasiya court regus 4th floor, lucknow .
Would like the recruitment process to be re-evaluated as I think it is a scam where the recruitment was for name sake and only preselected female candidates were announced/selected and they were made to take the online test separately while we were asked to disable alerts and keep same password on the job portal while applying.
I am unhappy to be played fooled by a brand like Amazon.

Request to re evaluate the recruitment process or take another round of test for selected candidates under monitored unbiased invidulation.

Thanks
Shashank shekhar mishra
[protected]

I applied the amazon recruitment send my resume after i get the confirmation letter selected the supervisor job. Asked money deposited rs1650 for uniform charges and id card deposit the money and send the receipt. After amazon hr calling me deposit the money 5000 for salary account i deposit the money then he call and send the amount 3500. It is real or fake please help me

I have placed a order on 15th and the delivery was expected to get delivered on 16th but till now i didn't receive my product.. Delivery agent is saying i can only deliver the product on his convenient timing when he visits our area. When i called amazon customer care and requested a delivery between 8.30-9 pm they agreed and promised me product will get delivered on the time i requested. But the delivery person has been coming around 11 am in the morning and calling me standing in front of my house.. When i called customer care today they are coming out with different statement saying "sorry for the false commitment we will not be able to deliver at your convenient time, if you want you can request our delivery executive to deliver at your convenient time, when i called him he says i can only come at my work time you call customercare and check... I have been begging between customer care and delivery executive for last 2 days for the product which i have paid my money. I have never expected this kind of worst service and behaviour from amazon

It is so sad to listen from customer care saying they don't have any connection between amazon and delivery person.. One last solution they gave me was i can"cancel my order through app "

Thanks

I received a job offer from amazaon.
They contacted me via mail [protected]@ gmail.com
They selected me as supervisor in my locality within 15 km and aked me to pay rs.1650 for my uniforms and shoes.
I paid that amount via google pay..
After 2 days they contacted me and said to open hdfc bank account, they send me the account opening form through their mail.
Then they said to pay rs.5000 for account opening.
But i refused to pay that amount, because sallary account can be open in 0 balance..
So i called them and asked to refund my first payment..
But there is no replay..
I am posting there upid code and phone number here.
[protected]@ybl
Ph:[protected]
[protected]

Plz find any solution...