Amazon India Complaints & Reviews

Hi
i had purchased "MQFIT DOLL HOUSE FOR GIRLS /DOLL SET WITH PINK SLIPPERS DOLL. and it was paid by card . it was delivered yesterday and the delivery boy took 600/- bugs from the customer.
It is so ridiculous, why he will take the payment when the payment already done and it was the gift .

Kindly check and refund the amount as soon as possible . I share you rthe details pics .

I have purchases activa water heater in amazon on December 2022, with in a month it get shocked also pipe getting leaked. i have complained amazon more than 5 times but same reply only giving, stating that there is no end in backend team wait for another two days. more than one month gone

Dear sir amazon.in didn't provide detailed information of cancelled order that we cancelled on their web site and this leads to refund hazards and crime. It's a serious offence that a multi national company doesn't mandate our laws and breach the right to information. In cancel order section no one is allowed to see the order details, order id or translation details. Hence, it's a crime. I already posted my refund issues here. Plse see below pics for details.
Our government should take firm steps against these criminals.
My name is sk Roquibul Alam
Phone no. [protected]

Respected sir/madam

On 02nd March this year I ordered a Camlin poster colour via prepaid ( mrp. 250 ) and i cancelled it before the item reached me, due to personal reason. However, the Amazon India page showed, they would refund the amount in my original payment method on or before 07th March this year. But I didn't receive the amount till date in my bank account.
Therefore, sir, i am looking forward your strong action into this matter.
My mobile no. Is [protected].
Amazon India violated right to information act by deleting cancelled item order details.
You should act against this, sir

I have ordered Tusa Wireless Handheld Vacuum Cleaner (3, 399 Rs) from Amazon India on 15th Feb'23 which was expected to be delivered on 16th Feb'23 but till now the product is not delivered. Neither is an option available to cancel the order, contacted customer support nearly 10 times till now, and they are even unable to cancel it from their end or initiate a refund.

I want the refund amount to be processed to the original payment method ASAP.

Sadly, no one knows how to get this closed and initiate a refund. Everytime they close the call stating ticket is raised pls wait for 3 days.
and this keeps on continuing we wait for 3 days and then call again and again and again. sharing the mail of ticket shared by them.

I'm a prime member and have ordered hundreds of items from Amazon till date and this is what you can do??

I got different colour product as a ordered from Amazon and when I return it Amazon took the product also and not returning my money they take over all my money and product also neither returning the product no refunding the money I am in a big trouble please help

I got different colour product and when I return it the Amazon is neither refunding my money or no returning the product they have taken all my money and also not returning the product bag I lost all my money and product also

Dear sir,
Amazon india is not resolving my problem I did a recharge of 107 rs recharge not done its status showing in pending for two days my work is suffering because of recharge not done.my Amazon id is [protected]@gmail.com

They cheated me by telling me that they will give me job and told me to invest money for commission and told me to send money for different UPI ID but when i asked for withdrawal they are increasing the task and amount by now they have took 50000 and above from me plz don't trust this people and plz try to recover our money atleast half of the money

This is really a pathetic experience from Amazon, which put me totally disbelief.

This is daylight fraud done by the seller and Amazon is also a part of it. I ordered multiple items on Amazon through year regularly, I might have ordered more than a lakh rupees items till now using Amazon.

This time a Blazer was a part of my order[protected], placed on 27th Nov 2022 for Rs - 2925, however surprise to get a delivery of a piece of garbage cloth instead of Blazer. I got delivery on 8th of Dec 2022, same day I made complaint about the same to Amazon helpline however surprise to see that when they come back and told me you're delivered a correct product only.
I escalated further on Amazon customer care but seems of No help, rather assisting me they cancelled my return request saying, no refund can be processed. The customer care is also very "Rude", keep on saying one thing again and again - sir we cannot do anything, we've done the investigation, sorry refund cannot be processed. What investigation they've done, they cannot trust the exact images I have shared with packing, the seller has 88% all negative reviews and cannot trust customer in this ? This really put me in a disbelief, can't really imagine its done by such a big trusted shopping company.

Sir, 3000 Rupees are really not a big amount, but they're doing this scam in daylight. So I decided to put this complained on this forum. I strongly believe you'll surely teach them a lesson so that they cannot think of doing it again.

regards,
Ravi Kohli

Hi this is surya
I purchased a watch on Amazon. I received different itam call to customer support and tell the issue about the wrong itam received and share the images also after the confirmation he pick up the item. Now he not issued the refund.

There are so many refunds pending with amazon, every time i ask customer care they said it is with your bank and bank says it is with amazon. its been around 7 orders i haven't received any single penny in my account. i have proof with all bank statement and all

On 30.10.2022 the company received seven number of fraudulent credit amounts (three credits for Rs. 99999 each, two credits for Rs. 50000 each, one for Rs. 99990, and the other one for Rs. 99900) after debit from account No. [protected] of India Bank as is evident from statement of account enclosed herewith. Upon compliant to the concerned Bank, two amount of Rs. 99990 and Rs. 99900 were refunded /credited to the account on the next date i.e. 31.10.2022 but the remaining amounts have not been credited /refunded into the account in spite of vigorous follow ups.Hence this complaint

Hi this is surya
I purchased a watch on Amazon. I received different itam call to customer support and tell the issue about the wrong itam received and share the images also after the confirmation he pick up the item. Now he not issued the refund

Hi,

I want to raise a complaint that Amazon order[protected] which was Not Delivered to me, instead it reached to someone else, I have cross verified with tracking details by contacting Xpressbees as per the given tracking ID - [protected] in Amazon order tracking as per Xpressbees customer care it was delivered to some other person whos name is Saket, also the pin code and address which I have given related to my Amazon order is not matched with their details.

This is a very disheartening situation for me because I am unable to raise a refund request or and seller is not active or replying anywhere, hence request immediate help to initiate the refund amount.

My money is now stuck because Amazon is not allowing to request refund option, please refer to attached screenshot

ORDER PLACED on 24 February 2023 with TOTAL 4, 014.29

On 13th feb 2023 i purchased a phone and got the delivery on 16th feb 2023 but the phone back panel was damaged. So in contacted Amazon customer support and they created a return pickup for me but from 18th feb 2023 to 3rd march 2023 return pickup was cancelled 8 times. And now amazon is ignoring my issue no one is helping me.

I ve purchased two big bazaar gift card value rs 500 each with a validity of 1 year each on 7th of march 2022 but big bazaar was permanently closed on 28 feb 2022..
My order i'd
[protected]-9105147
[protected]-4845169
I was unaware of it and purchased it on 7th of march 2022... First of all when it's permanently closed it shouldn't be available on amazon site... After 1 month when i contacted amazon they told me mam it will redeem on smart bazaar whenever it will open in your city (Guwahati assam) after 5 to 6 months smart bazaar was opened in my city i. E guwahati thn i visited there they deny that big bazaar is completely different platform n smart bazaar is completely a different platform big bazaar gift cards are not redeemable here... Then again i contacted amazon customer care they provide me a big bazaar mail n phone number... Phone no [protected] (It's showing service not available n doesn't exit)
N mail [protected]@bigbazaar.com
(Address not found)
Again i inform about mail not found n number doesn't exist... I contacted many times every time they told they ll contact me after 2 to 3 days.. But didnt contacted.. Last week again i contacted.. They promise me to resolve my issues n give the refund amount on my original payment method n it will credit on 24th feb2023.. But i didn't received any refund amount.. Today again i contacted same thing i ve to explain it they deny that i ve to contact with big bazaar brand only giving.
Invalid number
[protected]
N mail contact i. E [protected]@bigbazaar.com
I told them many time it's doesn't exit
Again they told me to bring service deny letter from where i can get service deny letter. Mail not found.. Number doesn't exist.. Store outlet closed and even i visited on that place where smart bazaar opened... Without resolving my issue they cut my call in the middle.. Why amazon were selling closed brand gift card... My issue were pending from almost 1 year n now it's going to expired on 7th of march 2023 n now it's near about expiring date they denied... Didn't expect atleast this from amazon. I request consumer site to look into the matter asap... Please find the attachment below.

I HAVE RETURNED THE WRONG MATERIAL RECEIVED on 05 Feb 2023 In- place of VK SARVOTTAM SAMARADDHA KISAN HDPE LAPETA PIPE (WHITE, A+B = 90 Meter) - 3 inch. But, one month has already been completed till to-date no replacement material or any response received.

Is this address i invest 50000 above but not withdrawal
https://dasb942.in/register?invite_code=12ebb1

Last week i was added 2 amazon gift cards worth 20000 inr and multiple gift cards amounts of 250 650 etc and try to buy a hp laptop and accesories like mouse, mouse pad, laptop carry bag first add the laptop and payment was gift card order was placed and after one min returned and canceled im try many time to solve this issue with amazon they said we seen suspecious activity on your account the i sen an email to the ofm amazon they send me an apology letter by email and says that cancelation of your order was an error you can now place your order after reciving this email i try to place my orders and finally orders was placed and after an hour they block my account and asks for payment reciept i send them the order id and detail of added gift cards but they still holds my account. Please help me to solve my issue.