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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 501

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B
Balramkumar
from Dhaka, Bihar
Dec 14, 2018
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Address: Patna, Bihar

My email address is balram.[protected]@gmail.com
I ordered a jeans but parcel was empty and only boxes.i complain for this.after 2hrs my account is blocked.my no [protected]
Hii
Maine amazon se ek jeans khrida tha.jb jeans mera pass aaya to packing jbardast tha but parcel empty tha maine complain kya pr amazon ne only 2hrs mai mera account block kr diya aur mere 1999rupee loot liye amazon ne.please help me.
I am feeling very bad amazon.now I don't trust amazon.
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    R
    from Mattanur, Kerala
    Dec 12, 2018
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    Address: Ernakulam, Kerala, 682019
    Website: www.amazon.in

    I bought mi a2 handset via amazon which was later found having battery issues. Ordered for replacement on dec 1st. Pick up was shown in site as within 2 days. But its been 11 days now and still no one came for the pickup. Meanwhile i called amazon customer executives 6 times during these days were all of them promised me that the pick up will be done within next 24 hours, but nothing happened. Thus the replacing of new handset is also delayed for this long. Am going to cancel the replacement order and needs money back and compensation for these delayed days.
    Amazon India customer support has been notified about the posted complaint.
    Dec 12, 2018
    Updated by [email protected]
    Order date
    19-Nov-2018
    Order #
    [protected]
    Order total
    15, 999.00 (1 item)
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      A
      Aaruarjun
      from Delhi, Delhi
      Dec 12, 2018
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      Address: 821101
      Website: amazon.in

      Sir,
      I purchase 2 products from amazon.in website on 3rd november, 2018. Amazon provide me last date of delivery was 17th november, 2018. Bus still i didn't received any payment or refund by merchant. I complain to amazon customer care many times, but issues not resolved till dated.

      Please help me and try to resolve asap. Reference in attachment.

      Order#[protected]
      +1 photos
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        D
        deysourav9
        from Kolkata, West Bengal
        Dec 12, 2018
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        Address: Kolkata, West Bengal, 700099
        Website: Amazon.in

        I have purchased a denim from amazon worth rs.735 with order#[protected]. The denim was returned and reached bangalore warehouse more than 1 month ago. When. I asked for refund they started talking # - they have received something different in the return package. I emailed them repeatedly but they are not even paying any attention to customers words.in their word they are good guys and customers are #. Till now they haven't replied for any resolution, my account is kept on hold even. I am not gonna shop ever on amazon.in infarct i think i have to take legal action against them. Dishonest news reports are already in the air, in this way amazon would surely go down.
        +1 photos
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          K
          krishvanth
          from Uttiramerur, Tamil Nadu
          Dec 11, 2018
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          Address: 608502

          I have ordered for a Lenovo Mobile battery for Rs 688 on 21.11.2018.The same was dispatched by vide payent details attached.
          ECOM-AMAZON PAY [protected] IN-V[protected] DEBIT FROM IOB Rs 688 dated 21.11.2018..The product was sent by DTDC courier on 22.11.2018 and the same has reached on 27.11.2018.. they phoned to my moble no [protected] regarding the material arrival. i told them since i was in chennai on that day and asked them to deliever the material to the address mentioned in the order copy.
          order no #[protected] Tracking number. z 77641054 DTDC courier.
          Till date material was not delivered and so far the amount was not refunded.
          What is the reason .How we can order through on line.why there is no follow by the Firm.Due to non supply of the material in time i have faced mental agony and monetary loss to me.
          i request the AMAZON company to compensate my losses at the earlielst.
          R.ANANTHAKRISHNAN,
          28, RAMAPADAYACHI STREET, AGARM, PARANGIPETTAI, 608502.
          [protected].
          +1 photos
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            P
            Praful Ghagi
            from Pune, Maharashtra
            Dec 14, 2018
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            Address: Pune, Maharashtra, 411014

            Please find below gift card id :-

            Gift Card ID:
            [protected]

            Description: I am not able to redeem the Amazon e gift card. Taken multiple follow-ups with Amazon but they are given false promises. I am struggling from last 5 month for the redemption of the gift card.

            I am getting an error while trying to redeem to Amazon E gift card.
            So Request you please check this matter urgently.

            They are not doing anything.
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              B
              bunts1686
              from Pune, Maharashtra
              Dec 11, 2018
              Resolved
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              Resolved

              I recharged Rs 2420.00 on Tatasky Sub. id is [protected] on dated 29th Oct 2018 through Amazon Pay & order no is[protected].Then after request for reversal of my Recharge to Tatasky they do it & reversal transaction id is TP[protected]. Till date I'm not received my amount Rs. 2420.00 Attached my SBI Credit card Statement screenshots.
              +3 photos
              Dec 13, 2018
              Complaint marked as Resolved 
              I want to help of you they are refused to provide information to me about my claim settlement which is provided by tatasky & my email is [email protected] They are not called me but their email ID is [email protected]
              Amazon India customer support has been notified about the posted complaint.
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                G
                Gaurav Jalhotra
                from Vijayawada, Andhra Pradesh
                Dec 11, 2018
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                I placed an order for a 2 TB WD Elements hard disk costing Rs 3349 and paid for it using my debit card. They cancelled my order automatically and increased the price to Rs 6000. When I called the customer service, they said that the order has been cancelled by the seller and I will get the refund even though I insisted on getting the hard disk.
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                  R
                  rahul.tiwari
                  from Gwalior, Madhya Pradesh
                  Dec 11, 2018
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                  Address: Bhopal, Madhya Pradesh, 462011

                  Transaction through internet banking was failed on 5th december and it was not refunded till date.
                  I ordered a copper bottle and a pair of gloves. The reference number of transaction from the bank is igaexbgnr2

                  Transaction amount is 884.00 inr

                  The massage that i got is;

                  Payment for your amazon.in order #[protected] has been declined. Please update your payment method: www.amazon.in/yourorders

                  Next day i got the massage;

                  Your order #[protected] has been cancelled because the payment couldn't be completed. You won't be charged for cancelled items.
                  Amazon India customer support has been notified about the posted complaint.
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                    H
                    hopper5858
                    Dec 11, 2018
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                    Address: 85206
                    Website: Amazon

                    I am being charged for amazon prime membership on two separate credit cards, one visa, one mastercard. I do not want either one. This has happened twice in the past, i do not shop on amazon. Stop it. You owe me money!
                    Barbara hopper
                    [protected]@cox.net

                    I am now adding words to my complaint so it will get noticed. This is all gibberish. Now is the time for all good men to come to the aid of their country. The quick brown fox jumped over the fence. Enough already.
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Surjeet Koundall
                      from Katra, Jammu and Kashmir
                      Dec 10, 2018
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                      (mukerian punjab) delivery staff ki complete

                      Address: Hoshiarpur, Punjab, 144221
                      Website: Amazon

                      Order no #[protected]
                      Amount. 7400.00
                      Delivery charge. 100.02
                      Sir delivery wale me mujhe apne store par aa kar product receive kare tak bola. Jo mere ghar see 22 km hai.
                      Aur mujhse bola ki hamare pass gadi nehi hai.
                      Uske bad, mera product door band ka fake karan bata kar return kar diya. Plz iski janch ki jaiye
                      Plz sir mere product mujhe receive karwaya jaiye....
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                      P
                      Ppw
                      from Hosur, Tamil Nadu
                      Dec 10, 2018
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                      Website: www.amazon.in

                      Amazon is cheating people by conducting daily quiz and prizes which they don't deliver to the customer.

                      I am winner of daily quiz on September 18, I got an email as well as an SMS from. Amazon and I have claimed the same, but Amazon has displayed different name on their website.

                      I have sent several emails to customer service but no proper response from them.

                      After repeated calls and emails I feel that Amazon has fooled people in the name of daily prizes so that people log in their website and do the shopping.
                      I have shared my winning msg with everyone and now I feel that I wasted my time on Amazon and fooled myself. Me being winner I didn't get my prize. I have email from Amazon too that I am the winner and my prize will reach at my address by Nov 30.

                      Everyone be aware of Amazon and it's tactics to lure customers.
                      Amazon India customer support has been notified about the posted complaint.
                      Refund initiate on 1 Nov. 2018 & 3-5 days working a cross but still amount not receive in my bank account . Reference no.[protected].
                      kindly check this issues. & plz refund my amount to my bank account .
                      Bank detail
                      Name - Himanshu kumar
                      Bank Name - Bank of Baroda
                      Ifsc code - BARB0BHINGA
                      A/C no. - [protected]
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                        R
                        ravistele
                        from Bundi, Rajasthan
                        Dec 10, 2018
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                        Address: Jaipur, Rajasthan, 302039
                        Website: www.amazon.in

                        I Order Product Id :[protected] That i payment online, But I Didn't receive that product. After Complain To amazon call center they told me that they will investigate, after 10 days later i did call to call center they told me investigate completed and found that product delivered. but i did not got that product or amazon delivery boy didn't called me. what can i do ?
                        +1 photos
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                          Pritampatnayak156
                          from Sambalpur, Odisha
                          Dec 10, 2018
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                          Website: www.amazon.in/dp/B0767CJHJK?ref_=pe_3025041_270609711_E_301_dt_1

                          Order Number[protected]

                          I bought this product because it claims that it helps for height increase or tallness.. I received it 9 days ago and I consumed 2 tablets after receiving... I take one in morning and another in evening... And within a day I can feel it has several bad effects.. I felt very unusual.. It effects very bad on stomach.. It even affect the digestibility.. It certainty is not good for health and I don't want to consume it... Although effects are not severe but I don't want to consume even one tablet of it now... It says one thing does another thing.. It says it is a growth supplement and will encourage height growth but it badly affect body as it may contain some harsh element which is bad for human... Really very disappointed and annoyed buying this on Amazon.

                          8 days ago when I contacted to Amazon... After I say this to Amazon customer service, they said please contact the manufacturer- GIMA regarding this and send a correspondence.. If they won't help anything so we will resolve it at the earliest.. The Amazon customer agent gave me the website and email of the Company GIMA.. Their website -www.gimasolution.in and email- [protected]@gimasolution.in
                          I emailed them with the email I was given earlier with all the details but till now even after 9 days I haven't received a single response from them... I tried to go to their website but their website says Site Under Maintenance... I think, They are not active on Internet

                          I researched on Amazon and found that GIMA is not the company who manufactured this product.. In fact there are many...
                          See this is the product where I bought- https://www.amazon.in/GIMA-Hooger-Calcium-Height-Capsules/dp/B0767CJHJK/


                          There are other products too of the same name but different manufacturer see- https://www.amazon.in/Medsor-Hooger-Calcium-Increases-
                          Supplement/dp/B078SX7GZS/

                          There is another too-- https://www.amazon.in/Winlip-Hooger-Calcium-D990/dp/B07CYPFCBH

                          Later, I saw the back of the bottle and come to know that this product actually made in Australia with some australian company named Hooger Pharmaceutical Pty.ltd... I again searched this name on internet and couldn't find any form of contact of their...

                          Who knows if this product is genuine or not or of good quality at the first place.. In my case it is manufacturing defect of some kind or it is not of good quality or not genuine at all sold by some annynoumous seller... May be this is also the problem faced by other customers as well like me... And It is not a mobile or a machine that will have manufacturing defect for which I will go to a company to repair it...

                          You can see I've been contacting Amazon since a lot of days and complaining the same with so many email.. I searched and did everything I can on the internet as Amazon said and honestly I'm tired of all these.. Please help me and take some action.. I can't think of my money is gone wasted like It was nothing.. Allow me to return this to the seller.. I will pay the return charges also no matter how much it is...
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Shikhar Sahani
                            from Dehra Dun, Uttarakhand
                            Dec 10, 2018
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                            Address: Bijnor, Uttar Pradesh, 246731
                            Website: Amazon India shopping web site

                            Sir Maine amazon shopping web site se 2 products purchase kiye the 1-588Rs. 2-908Rs. Par mjhe product pasand nhi aye to Maine return Kar diye. Amazon shopping website ne meri puri money return Kar diya hai but vo money mere Zila sahkari bank A/C No-2100/2099 me nhi ayi hai mera ye A/C basi Kiratpur District Bijnor Tahsil Najibabad Uttar Pradesh me hai Maine jis Atm Card se payment kiya tha uska No-[protected] hai. Sir apse request karta hu ki meri puri money as soon as possible ho mere A/C me credit karne ki krapa kare mera contact no [protected] hai
                            +2 photos
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                              A
                              Akshay Jivtode
                              from Pune, Maharashtra
                              Dec 10, 2018
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                              Address: Yavatmal, Maharashtra, 445308

                              Dear sir/mam, i was booked sony pendrive on cod base through amazon but it didn't delivered. When how i deal with the company on product base in future. Please feedback me for my satisfaction. As i am a vakrangee company corporate franchisee, i have a potential of high online shopping business that is why need to be attention highly. Thank you
                              Order no.[protected]
                              Amazon India customer support has been notified about the posted complaint.
                              I paid to Amazon through net banking money was got debited but then suddenly they locked my account I tried everything to mail or fax them but it was cancelled everytime I tried to contact but still no help I request to refund my money

                              regarding product undelivered - Comment #3294643 - Image #0
                              Amazon cheated by did not refunded my order on ORDER #[protected]

                              custoemer mobile no [protected]
                              I've already filed a charge distribute against it. still they aren't responding to
                              it. i hope it should be resolved
                              so i can continue my purchases

                              chetna sharma
                              Jessica agnihotri's reply, Dec 4, 2018
                              I WANT MY REFUND SOON
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                                V
                                VKK_in
                                from Mumbai, Maharashtra
                                Dec 10, 2018
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                                How amazon partner with seller to charge more than mrp?
                                Sivasankar: i can see that the seller has replied that the price is 559 only
                                Me: i had emailed the original price from the manufacturer 399/-
                                Sivasankar: yes, for that the seller has replied that, the mrp is 559 only
                                Me: mrp was erased?
                                Sivasankar: i really feel sorry for it
                                Me: it is clear looting by the seller?
                                Sivasankar: we are really sorry for it
                                I will surely send this issue to the concerned team and make sure necessary actions are taken.
                                This will surely not happen again.
                                Me: what about charged above mrp?
                                Sivasankar: we will surely take necessary actions, and make sure it don't happen again.
                                Me: /what about the amount i had paid above mrp?
                                Sivasankar: please contact the seller and ask him for the price difference, so that he will reply within 48 hours regarding it
                                Me: you know he will keep saying different price, only help from side is possible?
                                Sivasankar: he has to help with the difference vinod
                                Please contact him, he will surely reply with a solution.
                                Me: already he had replied with the same answer
                                It seems you do not want to help me in this matter?
                                Sivasankar: we don't have the options to help you, since it is seller full filled order
                                Only he can help you
                                Me: that means you dont have any control over seller?
                                Sivasankar: we can also only contact them and ask them to help you
                                Me: that means they are free to loot and cheat customers?
                                Sivasankar: no, they can't do it, we surely take the necessary actions.
                                Me: when more than 3 weeks?
                                Sivasankar: it will not happen in future.
                                Me: but what about the amount already paid over mrp?
                                Sivasankar: please contact the seller, they will help you
                                I don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's
                                Still connected. If you aren't able to respond in 1 minute, this chat will close
                                Me: i again repeat, that means seller is free to cheat customer from your website and you do not want to help the customer when seller is not listening
                                Sivasankar: he has replied that the mrp is 559 only, if you are not satisfied, please contact him with the full details, please mail him, he has to reply to you within 48 hours
                                Me: again same way to delay settlement
                                Sivasankar: it is the only solution
                                Me: when i repeat he come with same answer
                                Sivasankar: only he can help you with the difference
                                You have the proof right, please mail him with it, he must accept it this time.
                                Me: that only means seller is free to cheat and you know settlement will not take place?
                                Sivasankar: you have the proof right, please mail him with it, he must accept it this time and help you
                                Me: you have no role in this issue?
                                Sivasankar: i will also contact the seller regarding it to help you
                                Me: the proof i had already given you
                                Sivasankar: please send it in mail to him and ask him for the amount
                                Me: the manufacturer web site display the price?
                                Sivasankar: they would have different rates.
                                The rate will vary from there to amazon
                                We cannot assure the same price
                                Me: the mrp was erased it is clear cheating, and you are partner with the seller?
                                Sivasankar: he rate in amazon, is fixed by the seller, please contact them
                                Me: that means you are partner with the seller in cheating and looting?
                                Sivasankar: i cannot comment on it
                                Me: that means yes
                                Sivasankar: i cannot comment on it
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
                                You are charging a fee of $14.06 monthly to my credit card which I do not remember authorizing. If amazon made this charge on a past purchase I was unaware of it. Please remove these charges to my credit card xxxx0406. Thank You.
                                I am Arvind Kumar order 26 October 2018 delivery dates in 3 November 11 2018 but deliver hokar Barcode scanner hone par डिलीवर नहीं किया गयाaccount mein refund nahi aaya hai unki taraf se refund reference number provide kya hai[protected] order ID[protected] mobile number, [protected]
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                                  D
                                  DEEPSHIKHA NIGAM
                                  from Noida, Uttar Pradesh
                                  Dec 10, 2018
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                                  Address: Lucknow, Uttar Pradesh, 226022
                                  Website: www.amazon.in

                                  I have purchased a mobile handset from amazon.in moto g5splus. They have sent me a defective piece. The sim card was not detecting in the phone. I asked amazon to replace the item but as other mobile handset was not available with the seller they said that they will return the product and refund the amount into my bank account. A pick up was scheduled for the next day by amazon on 2nd dec '18 but pick was cancelled next day as imei number on mobile and mobile box doesn't match. Again i called amazon customer care they said they assure me that now this will not happen again. Again the pickup was arranged and cancelled next day on 6th dec'18. And now again it was cancelled today on 9th dec'18 for the same reason and again for the 4th time pick up is arranged for 10th dec with so much of assurance and confirmation mail from amazon senior escalation team that it will happen but today also it is cancelled. Now again the pickup is arranged for 11 dec 18.
                                  Their customer care team is just illiterate. They don't have any idea when they talk regarding the product. They just cancel it. Pathetic service and defective products is the goodwill of amazon.
                                  Amazon India customer support has been notified about the posted complaint.
                                  I have ordered 02 sandisk items on 26th Oct, 2018 with pre payment by card. Showed delivered on 27th. Complaining from same day for same.

                                  Now customer care and ofm team said that there will be no refund and no delivery.
                                  I had bought 2 coats for Rs.4000 but due to size issue, I requested for a return/refund.
                                  For the last 1 month, there has been no response for return pickup and my refund.
                                  Plz help me now with the refund amount of Rs.4000.

                                  Thanks,
                                  Raksha Aswinya
                                  Not yet received extended warranty benefit from your side after lot of mails and telephonic communications.

                                  I bought samsung 8kg automatic machine through Amazon.
                                  still waiting for the extended warranty benefit.

                                  **order #[protected].
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                                    R
                                    RakeshK_R
                                    Dec 10, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560098
                                    Website: amazon.in

                                    Prepaid orders: order#[protected]https://www.amazon.in/gp/product/B07DH7DL19/ref=oh_aui_detailpa... and order#[protected]https://www.amazon.in/gp/product/B073V1YWPM/ref=od_aui_detailpa...

                                    For both above orders placed on amazon.in, the subjected incident has happened.

                                    Fraud delivery by amazon.in, wherein the product is not delivered to the customer, rakesh k r (Me) but updated the same as delivered on amazon app. Either delivery guys are selling the products to someone they want or prepaid orders are not getting delivered on time by poor management of amazon.in management (Delivery).

                                    The management is not aware of where the delivery guys are delivering, the tracking is not done properly.

                                    Is the customer responsible for personally undertaking delivery of the products we have ordered?
                                    Dec 25, 2018
                                    Complaint marked as Resolved 
                                    Again amazon delivery hub had updated wrongly of the product delivery status of both the orders mentioned in the ticket. Had to go in person to the delivery hub and collect the products verifying the products in person. If me as a paying customer have to collect every time personally, amazon should shut down their delivery business or pay me to collect my ordered products in person.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Dec 10, 2018
                                    Updated by RakeshK_R
                                    5 working days they say they will deliver but they wont deliver on time. Never ordering again from amazon.in for items less than 5K.
                                    Have followed up multiple times with amazon customer care, they follow procedures/protocols and policies that wont help a frustrated buyer who has paid money upfront for orders involving medical emergencies.
                                    I'm a daily transaction member of Amazon but I haven't received cashback on a recharge of ₹35.00.kindly Amazon give me cashback me for above reasons. I'm very excited, interested, satisfied, trusted with amazon. Quickly take action amazon & refund my offer...

                                    orders are not delivered but wrongly updated as delivered on amazon app - Comment #3294032 - Image #0
                                    Amazon has not credited refused : ORDER #[protected] and has cheated and delayed my refund.
                                    it has been since 5 days of refunded of trouser, a
                                    Amazon is cheated..
                                    I had canceleld my order on 1st Decmber order (ORDER #[protected]
                                    ; Amazon has cheated and not credited my cancelled order (ORDER #[protected]

                                    My refund of 329/- is not credited for my order cancelled, .
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                                      Ibrahim Azeez
                                      Dec 9, 2018
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                                      unable to get my refund

                                      Dear sir, i ordered kitchen chimney for my house, and i paid through my debitcard of ecobank, liberia, west africa, they sent the information of refund, i went bank the money has not refunded, so i request you to do the needful,

                                      Shipping address: chasmeena ibrahim chasmeena ibrahim 84, main road kadayanallur, tamil nadu, 627759 in

                                      The invoice. Order no:[protected] credit note no: blr7-c-142947 original...
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