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Amazon India Complaints & Reviews

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Updated: Sep 23, 2026
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Amazon India reviews & complaints page 510

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R
riya.123
from Raiganj, West Bengal
Dec 12, 2018
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Address: Kolkata, West Bengal, 700041
Website: amazon.in

Hi i am purchase iphone xr from amazon taken money in advacne by card meterial delivery i am seen not a iphone xr but wood box same size of iphone box front of delivery boy ... after the delivery asking he told please compalin agaist amazon customer care i am delivery boy i dont know anything after confirmation custiomer care hee told dont worry we solve your prb but now after 15days amazon clearly told we cant do any thing please bhul jaye aapka paisa gaya our mene apni life ki saving laga rakhi thi us phone me aap hee kuchh help kariye
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    R
    riya.123
    from Raiganj, West Bengal
    Dec 12, 2018
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    Address: Kolkata, West Bengal, 700059

    Hi i am purchase tomy Hilfiger watch about 13k from amazon.in but amazon delivery old and burst watch after that i complain to amazon he told replace new watch but hee not sending me watch and tells i will delivery after 10 days AND AFTER 10 DAYS refuse FOR WATCH AND TOLD LOSS MY MONTHLY SAVING FOR GIFT
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      B
      Brij Kishore Singh
      from Dhaka, Bihar
      Dec 12, 2018
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      From 10th of decrmber which was the delivery day of the product ordered, everyday morning i am getting a sms that the product will be delivered today but even after several phone calls to delivery person item is not being delivered.in the evening i am getting a massege that amazon was not able to contact me.
      Because of this i have to postpone number of seminars.
      Amazon India customer support has been notified about the posted complaint.
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        M
        Mithun Samanta
        from Bhubaneshwar, Odisha
        Dec 12, 2018
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        Address: Khordha, Odisha, 752054

        Dear Sir,
        I purchased klider proaudio from amazon.in. it is returned and refund of 2299 rupees is initiated in 14th nov 2018. But i didn't get my refund in my pnb account number [protected]. So they gave me a reference number[protected] for refund transaction and said file charge dispute as "refund never processed ". When i contacted pnb customer care service they said there is nothing like 'file dispute' and said to contact to branch. At branch same excuse is found.

        bank name=punjab national bank
        account no=[protected]
        IFC CODE=PUNB0055300
        Amazon India customer support has been notified about the posted complaint.
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          C
          Chaitanya Davala
          from Chennai, Tamil Nadu
          Dec 12, 2018
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          Address: 600095

          Dear Sir,

          I have ordered a product from Amazon from My debit card on 2nd of this month.
          I cancelled the product on the very Same day and claimed refund. I was given the time line of 7th of December. After reconsulting them they acknowledged as my refund was done and it should have been reflected by now in your Account, but It didn't happen and I was given a referral code for that which I have provided to the bank's customer care service person even after that I haven't received my refund.Kindly take necessary action.

          Thank you
          Amazon India customer support has been notified about the posted complaint.
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            M
            Mithun Samanta
            from Bhubaneshwar, Odisha
            Dec 12, 2018
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            Address: Khordha, Odisha, 752054

            I purchased klider proaudio from amazon.in. it is returned and refund of 2299 rupees is initiated in 14th nov 2018. But i didn't get my refund in my pnb account number [protected]. So they gave me a reference number[protected] for refund transaction and said file charge dispute as "refund never processed ". When i contacted pnb customer care service they said there is nothing like 'file dispute' and said to contact to branch. At branch same excuse is found.
            Amazon India customer support has been notified about the posted complaint.
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              S
              surya prakash r m pandey Pandey
              from Mumbai, Maharashtra
              Dec 12, 2018
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              I have booked 3 number of items while visiting amazon site.

              I selected all product of lakme but they changed order to some other company

              I not visited to that company

              In amazon site they have made software that if consumer choice product is not available go for equivalent product

              This is complete cheering

              Selected product detail
              Lakme lipstics
              Lamkme day creme

              Received product with change order
              Iba lipstics
              Lakme night creme

              They said this product is not returnable

              My amazon order number
              [protected]

              Kindly suggest this as this is complete cheating

              Regard
              Surya prakash
              Amazon India customer support has been notified about the posted complaint.
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                B
                Balramkumar
                from Dhaka, Bihar
                Dec 12, 2018
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                Address: Patna, Bihar

                My name is balram kumar. Email id-balram. [protected]@gmail. Comi ordered a jeans (Order id[protected] from amazon which is delivered. But not product in parcel means my product was missing. I call amazon care and complain for this. But after 2hrs my account will blocked. I mailed [protected]@gmail.com but not any response.
                Amazon big fraud with me. My 1999rupee is looted. I losed my 1999repee
                Mob no.[protected]
                My address-barh mlahi[protected]
                Please help me. Please refund my money and unblock my account.
                Amazon India customer support has been notified about the posted complaint.
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                  M
                  manisha kushwah
                  from Jabalpur, Madhya Pradesh
                  Dec 17, 2018
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                  I have purchased shoes of price 571 on 25...because of size i have applied for return the package that has been taken back by amazon delivery boy on 2 Dec. 2018. On 3rd Dec 2018 I got message about refund initiation but till now i haven't received my refund in my account.
                  Several times i have called amazon as well as canara bank customer service...but i haven't got any satisfactory reply and refund both.
                  They have given me the refund reference no. 755932.
                  The ref transaction id is[protected].
                  Amazon India customer support has been notified about the posted complaint.
                  Dec 20, 2018
                  Updated by manisha kushwah
                  Complaint not yet resolved...either from Amazon India side or Bank side.
                  I have order 2pc of bag payment detected 2pc bag but I am recived 1pc only plz conferm my 2nd PC bag how to go .
                  Sajad lone's reply, Dec 16, 2018
                  Plz conferm my item
                  Payment made through debit card on 3rd dec.18 but its show cash on delivery
                  Order No.[protected]
                  Trase SRV Boy's Mirage navy blue and sky bluesports Running Shoes- payment made by Visa Card ending with lst digits 1219
                  Dharmindra Dhingra's reply, Dec 12, 2018
                  Payment made through debit card on 3rd dec.18 but its show cash on delivery
                  Order No.408-7141758-5946763
                  Trase SRV Boy's Mirage navy blue and sky bluesports Running Shoes- payment made by Visa Card ending with lst digits 1219
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                    B
                    Balramkumar
                    from Dhaka, Bihar
                    Dec 14, 2018
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                    Address: Patna, Bihar

                    My email address is balram.[protected]@gmail.com
                    I ordered a jeans but parcel was empty and only boxes.i complain for this.after 2hrs my account is blocked.my no [protected]
                    Hii
                    Maine amazon se ek jeans khrida tha.jb jeans mera pass aaya to packing jbardast tha but parcel empty tha maine complain kya pr amazon ne only 2hrs mai mera account block kr diya aur mere 1999rupee loot liye amazon ne.please help me.
                    I am feeling very bad amazon.now I don't trust amazon.
                    Amazon India customer support has been notified about the posted complaint.
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                      R
                      from Mattanur, Kerala
                      Dec 12, 2018
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                      Address: Ernakulam, Kerala, 682019
                      Website: www.amazon.in

                      I bought mi a2 handset via amazon which was later found having battery issues. Ordered for replacement on dec 1st. Pick up was shown in site as within 2 days. But its been 11 days now and still no one came for the pickup. Meanwhile i called amazon customer executives 6 times during these days were all of them promised me that the pick up will be done within next 24 hours, but nothing happened. Thus the replacing of new handset is also delayed for this long. Am going to cancel the replacement order and needs money back and compensation for these delayed days.
                      Amazon India customer support has been notified about the posted complaint.
                      Dec 12, 2018
                      Updated by [email protected]
                      Order date
                      19-Nov-2018
                      Order #
                      [protected]
                      Order total
                      15, 999.00 (1 item)
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                        A
                        Aaruarjun
                        from Delhi, Delhi
                        Dec 12, 2018
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                        Address: 821101
                        Website: amazon.in

                        Sir,
                        I purchase 2 products from amazon.in website on 3rd november, 2018. Amazon provide me last date of delivery was 17th november, 2018. Bus still i didn't received any payment or refund by merchant. I complain to amazon customer care many times, but issues not resolved till dated.

                        Please help me and try to resolve asap. Reference in attachment.

                        Order#[protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          D
                          deysourav9
                          from Kolkata, West Bengal
                          Dec 12, 2018
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                          Address: Kolkata, West Bengal, 700099
                          Website: Amazon.in

                          I have purchased a denim from amazon worth rs.735 with order#[protected]. The denim was returned and reached bangalore warehouse more than 1 month ago. When. I asked for refund they started talking # - they have received something different in the return package. I emailed them repeatedly but they are not even paying any attention to customers words.in their word they are good guys and customers are #. Till now they haven't replied for any resolution, my account is kept on hold even. I am not gonna shop ever on amazon.in infarct i think i have to take legal action against them. Dishonest news reports are already in the air, in this way amazon would surely go down.
                          Amazon India customer support has been notified about the posted complaint.
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                            K
                            krishvanth
                            from Uttiramerur, Tamil Nadu
                            Dec 11, 2018
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                            Address: 608502

                            I have ordered for a Lenovo Mobile battery for Rs 688 on 21.11.2018.The same was dispatched by vide payent details attached.
                            ECOM-AMAZON PAY [protected] IN-V[protected] DEBIT FROM IOB Rs 688 dated 21.11.2018..The product was sent by DTDC courier on 22.11.2018 and the same has reached on 27.11.2018.. they phoned to my moble no [protected] regarding the material arrival. i told them since i was in chennai on that day and asked them to deliever the material to the address mentioned in the order copy.
                            order no #[protected] Tracking number. z 77641054 DTDC courier.
                            Till date material was not delivered and so far the amount was not refunded.
                            What is the reason .How we can order through on line.why there is no follow by the Firm.Due to non supply of the material in time i have faced mental agony and monetary loss to me.
                            i request the AMAZON company to compensate my losses at the earlielst.
                            R.ANANTHAKRISHNAN,
                            28, RAMAPADAYACHI STREET, AGARM, PARANGIPETTAI, 608502.
                            [protected].
                            Amazon India customer support has been notified about the posted complaint.
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                              P
                              Praful Ghagi
                              from Pune, Maharashtra
                              Dec 14, 2018
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                              Address: Pune, Maharashtra, 411014

                              Please find below gift card id :-

                              Gift Card ID:
                              [protected]

                              Description: I am not able to redeem the Amazon e gift card. Taken multiple follow-ups with Amazon but they are given false promises. I am struggling from last 5 month for the redemption of the gift card.

                              I am getting an error while trying to redeem to Amazon E gift card.
                              So Request you please check this matter urgently.

                              They are not doing anything.
                              Amazon India customer support has been notified about the posted complaint.
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                                B
                                bunts1686
                                from Pune, Maharashtra
                                Dec 11, 2018
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                                Resolved

                                I recharged Rs 2420.00 on Tatasky Sub. id is [protected] on dated 29th Oct 2018 through Amazon Pay & order no is[protected].Then after request for reversal of my Recharge to Tatasky they do it & reversal transaction id is TP[protected]. Till date I'm not received my amount Rs. 2420.00 Attached my SBI Credit card Statement screenshots.
                                Dec 13, 2018
                                Complaint marked as Resolved 
                                I want to help of you they are refused to provide information to me about my claim settlement which is provided by tatasky & my email is [email protected] They are not called me but their email ID is [email protected]
                                Amazon India customer support has been notified about the posted complaint.
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                                  Gaurav Jalhotra
                                  from Vijayawada, Andhra Pradesh
                                  Dec 11, 2018
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                                  I placed an order for a 2 TB WD Elements hard disk costing Rs 3349 and paid for it using my debit card. They cancelled my order automatically and increased the price to Rs 6000. When I called the customer service, they said that the order has been cancelled by the seller and I will get the refund even though I insisted on getting the hard disk.
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                                    R
                                    rahul.tiwari
                                    from Gwalior, Madhya Pradesh
                                    Dec 11, 2018
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                                    Address: Bhopal, Madhya Pradesh, 462011

                                    Transaction through internet banking was failed on 5th december and it was not refunded till date.
                                    I ordered a copper bottle and a pair of gloves. The reference number of transaction from the bank is igaexbgnr2

                                    Transaction amount is 884.00 inr

                                    The massage that i got is;

                                    Payment for your amazon.in order #[protected] has been declined. Please update your payment method: www.amazon.in/yourorders

                                    Next day i got the massage;

                                    Your order #[protected] has been cancelled because the payment couldn't be completed. You won't be charged for cancelled items.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      H
                                      hopper5858
                                      Dec 11, 2018
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                                      Address: 85206
                                      Website: Amazon

                                      I am being charged for amazon prime membership on two separate credit cards, one visa, one mastercard. I do not want either one. This has happened twice in the past, i do not shop on amazon. Stop it. You owe me money!
                                      Barbara hopper
                                      [protected]@cox.net

                                      I am now adding words to my complaint so it will get noticed. This is all gibberish. Now is the time for all good men to come to the aid of their country. The quick brown fox jumped over the fence. Enough already.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        P
                                        Ppw
                                        from Hosur, Tamil Nadu
                                        Dec 10, 2018
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                                        Website: www.amazon.in

                                        Amazon is cheating people by conducting daily quiz and prizes which they don't deliver to the customer.

                                        I am winner of daily quiz on September 18, I got an email as well as an SMS from. Amazon and I have claimed the same, but Amazon has displayed different name on their website.

                                        I have sent several emails to customer service but no proper response from them.

                                        After repeated calls and emails I feel that Amazon has fooled people in the name of daily prizes so that people log in their website and do the shopping.
                                        I have shared my winning msg with everyone and now I feel that I wasted my time on Amazon and fooled myself. Me being winner I didn't get my prize. I have email from Amazon too that I am the winner and my prize will reach at my address by Nov 30.

                                        Everyone be aware of Amazon and it's tactics to lure customers.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Refund initiate on 1 Nov. 2018 & 3-5 days working a cross but still amount not receive in my bank account . Reference no.[protected].
                                        kindly check this issues. & plz refund my amount to my bank account .
                                        Bank detail
                                        Name - Himanshu kumar
                                        Bank Name - Bank of Baroda
                                        Ifsc code - BARB0BHINGA
                                        A/C no. - [protected]
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