Amazon India Complaints & Reviews

I am richa chaudhary, a regular customer of amazon. I used to buy from amazon, coz i have a trust in it. But this time its service is ridiculous.i have ordered an item, adaoni hardware security chain of antique iron. And after placing order, i didnt found cancel option, so i contacted customer care to get it cancelled. They said, we have no option of cancellation, so u can return it. I thought the return will be a normal pickup from my lication...

I have returned an shipment amounting to Rs 2399 but the courier Guy wrongly selected an shipment amounting to Rs 1999 instead of Rs 2399 without checking the order id.I did called their customer care five times, all I got was their fake promise to solve the issue in 2 to 3 working days. I did not get any refund yet even after 18days of my dispute. They have been handling my issue to casually....

Hi
I have ordered to mazone vide order[protected] July 5th 2018. But till date i have not yet received my ordered product. After submit so many complaint to customer care they are not bothring. either deliver or send back refund ASAP, otherwise i go through consumer court
My order by the name Basant Garg
Kindly revert on my id [protected]@gargmotors.com...

Ordered the product 1tb surveillance hard-disk in Great Indian festival offer on 10th Oct 2018, and paid for the product online(prepaid order), got the delivery of product on 22nd October 2018 after 12 days of order. and got the delivery in worst packing, which was torn.
I am underlining the product i.e hard-disk which is a fragile thing. And while purchasing the product it was a replaceable product. Original box of hdd were missing...

I had ordered black & decker kr554re 550-watt 13mm variable speed reversible hammer drill machine order #[protected] placed on 25th october 2018 been a prime member i was supposed to receive it on 27 october 2018. However till 30 october 2018. I have not been given this product. After chasing the customer service department calling them 18 times in last 24 hrs they tell me that your package has gone back to the seller. I spoke to...

Order #[protected]
I made the purchase of "dell vostro [protected][protected] cell original battery" with amazon on 18 october 2018 order. It is totally false advertisement it is not the original dell batteries as mentioned, as the battery is giving me bad time because it is not charging properly while connected to adapter, it will take take charge for a while and again it will stop plus the charge will not remain...

[protected]
I have made full payment for this item, i got a message from blue dart that they will be charging me. Why my card details given to blue datmrt without my permission and how can they charge me for item already paid
The vendor is not responding
Your sbi card will be attempted thru blue dart vide ref no ev[protected]on or after 30-oct-18. Status can be tracked thru www.bluedart.com....

I had ordered 40 years chapterwise question bank of iitjee maths and chemistry from amzon on 4th october and when the order was to be placed it showed 12th october but after placing the order the date shifted to 22nd november. But even after 28th october i didnot get my product. The package reached a wrong courier hub on 13th and it has been there since. When i contacted amazon the cs person always told me to wait for the product. On br...

From now onward i will never believe on products those are selling by amazon as their customer care and technical support is not having capability and transparency to fix any issue.
My suggestion is please do not say /write on your products that you will provide technical support as you have not any technical team also there is no coordination between them.

Since long i was a regular customer of amazon but when i interacted...

Hi amazon,

I feel very bad about my recent purchase on "great indian festival". I have ordered lenovo k8 note mobile and paid the bill through my credit card. The seller shipped the product. But i didn't received the product. It was not reached me, so that i have canceled my product. There is no update from amazon after that. I only contacting amazon customer care daily. There is no response from amazon. They simply said only...

I have purchase mi a2 (Black, 4gb ram, 64gb storage) mobile on dated[protected] from amazon. It is faulty and getting restart automatically. Amazon technical support (Attached report copy) also accepted and they haven't resolve my mobile problem. So i ask as per policy of 10 days replacement but they are not doing replacement of mobile due to reason of stock....

Amazon, i am writing this complaint about my order#[protected] ordered on 26 october 2018. When i received this order, i found the defect on this product with blue dot on screen, with an immediate action, i called amazon cc and he told me that there is no technician can be sent to my address, so asked me to wait for 24 hours. Since i didn't get any response, after 24 hours, when i called again to cc, they asked me to modify...

Iam laxmi rao iam deeply unsatisfied by the way amazon has handled my issue i had ordered a product from amazon a phone and the payment was made but today when i checked on the order page it shows that my order has been returned to the seller when contacted customer service they say my account was put on hold neither i received an sms or a mail regarding the matter why my account was put on hold and why my product is being returned kindly...

I ordered kids study table with chair on 14th oct. Order number :[protected]. I got the item on 21st oct, but since i noticed that the item was very old and damaged i called up the customer care and requested for refund. I got the update that they will pick up the faulty part on the very next day, but the pick up was not done. I called again on 23rd and 25th, both times i got the same update that the faulty item will be collected...

My name is rehan qureshi. I have placed an order on 11th october2018,. And on 17th october they deliver me the product. Which was duplicate product so i made a replacement request and it replaced on 18th october but the product was same so i requested for return. The return pickup was on 18th but the pickup agent neither called nor recieved my call. Next day i rescheduled but no one come to pick. So every time i call amazon executive said...

I have ordered one item in amazone site actually my order date on22 nd oct, then also it will be delivered nov2nd. Today 28th i got one email about that order has been returned to seller due to packing damaged. I think its the drama from distributor side beacuse its heavy duty material of royal enfield. I am totally trapped this order was already paid the amound. Till yesterday i have wait for that order. Totaly waste of my time, i believed...

I had ordered a product on 25th October 2018. Order number[protected] to my home in Bilaspur, Chhattisgarh. The phone number registered to the account cannot receive calls, however messages are received. I got the message "Arriving by 9pm: Your package with AURION 20 kg Vinyl Plates.. is on road with our AmzAgent([protected]) & will be delivered by 9pm. http://amzn.in/d/7anLkm9" on 28th October at 8:00 am. Since I know that the...

I purchased amazon tv firestick and it was supposed to be delivered on 25th october 2018, but it was not delivered on that day, next day i received call from the delivery agent i picked up call but he disconnected and instantly i received message that delivery was attempted, i contacted customer care next day and they promised that it will be delivered by day end it was not delivered and same thing happened next day also and next day also...

I feel Amazon has become another website to cheat it's customers. I needed the product for some special occassion and hence ordered as the delivery time was shown much before that occasion. However the product was shipped much later than that occasion. Since the product is non returnable, I called customer care to cancel the said product even before shipment. I was told to call for cancellation once the product gets shipped. As soon as I...

Sir mai ne product returnkya tha send nhi hua hai ajaykumar, did 'MMEW SBH-503 Rechargeable Bluetooth Wireless Stereo Headphone with' meet your expectations? Review it on Amazon

Your Amazon.in Order #[protected]
Inbox
x

Amazon.in
Tue, Oct 9, 6:46 PM
to me

Hello Ajay,

It's Tejasvee from Amazon, i hope you are doing well.

I understand...