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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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P
priyavpc16
from Bengaluru, Karnataka
Jul 5, 2018
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Address: 560078
Website: www.amazon.in

I have ordered a phone on amazon website worth 40, 000 but received an empty box, there is no product in that, have raised a complaint to then amazon but they have not responded anything regarding the progress of the issue they are just telling as they need time, the ordered product was amazon fulfilled. Really bad that an amazon fulfilled product also has been done fraud.
Amazon India customer support has been notified about the posted complaint.
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    R
    Raghul Prasad Venkatachalam
    from Chennai, Tamil Nadu
    Jul 5, 2018
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    I've ordered a mobile from amazon and they have cancelled my order.
    After that they sent me a mail, which i given right below

    Hello,

    Your refund of rs.14070.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

    The authorization code (Refund reference number) for the transaction is[protected].

    In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

    Please help me get my refund
    Amazon India customer support has been notified about the posted complaint.
    I send photos of my all orders which are not got me yet I book my all orders online and paid money online to Amazon of all orders but I never got all f my orders parcel yet from Amazon im
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      P
      Pooja L
      from Idukki, Kerala
      Jul 5, 2018
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      I got the offer letter from amazon.in it is a fake offer. He is offering to pay 1550 for uniform and other charges. I got the mail from [protected]@amazonhr.in. I asked him to visit the amzon office directly. He suggested me to come to the amazon head branch bangalore he said to search in google for address.in the confirmation letter the adress is mentioned as safeena towers, ali askar road, opp jp techno park, bangalore.
      Amazon India customer support has been notified about the posted complaint.
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        A
        ajaysh81
        from Gurgaon, Haryana
        Jul 4, 2018
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        Address: Gurgaon, Haryana, 122001
        Website: Amazon.in

        Hi there,
        I ordered few products on amazon with email id as "[protected]@gmail.com". On website amazon provide facility to select the delivery time of the product. During the order i selected delivery time from 6pm to 9pm.
        But their delivery boy come in afternoon at around 2pm and when i asked him to come as per delivery time, then he talk in very bad manner and simply put the delivery missed as owner was not at home. Ideally he should come in evening as suggested but they are very rude and simply rejected the delivery.
        It does not happen with one order, i had more order pending and second delivery boy also did the same thing and refused to deliver as per my scheduled delivery time.
        Is amazon doing fraud by this, even it is giving mental torture to the end customer as well.
        The details of delivery boys who rejected the delivery and talk badly are as follows:-

        Delivery was planned from +91-[protected] number on 4jul2018 but this person didnt pick the call. I call him so many times but still did not response.

        Delivery boy number [protected] and +[protected] is the person who also rejected to deliver in the evening and did mental trauma for delivery.

        Looking for justice, compensation for this mental trauma and action against such delivery guys.
        Regards,
        Ajay
        Amazon India customer support has been notified about the posted complaint.
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          I
          INDERSEN GANDHI
          from Hyderabad, Telangana
          Jul 4, 2018
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          Address: 500034

          Order[protected]
          Dispatched on june 12 2018
          Payment made rs 1770 partial thru credit card &partial thru amazon pay
          Received on june 18 2018
          Found to be a defective piece
          Returned on june 24 2018. Return date
          Intimated by amazon that refund will be processed if replacement not done
          Replacement was not done by seller
          No refund despite chat with amazon on 26 june, 29 june and july 3 and reminders on july 4
          Dr i s gandhi
          Amazon India customer support has been notified about the posted complaint.
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            S
            Sourav Bhasker
            from New Delhi, Delhi
            Jul 4, 2018
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            Address: New Delhi, Delhi, 110055
            Website: Www.amazon.in

            I was perchased black color underarmour tights on 27 june 2018 and when i opened the color was red so i returned on 26 june 18 but my amount is returned back to my bank account and whenever i called they said sir we havent recived our product when our product reached to our seller we will processed your refurnd
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              M
              Mollyisbae
              from Vasai-Virar, Maharashtra
              Jul 4, 2018
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              Address: Nagpur, Maharashtra, 440030
              Website: Amazon.in

              My amazon product was not delivered to me at that time because we were out for our job. When the delivery boy called us and we told the matter to him, he used the slang words and told us that he wont come 10 times for our order... Why dont they even understand us? Why the delivery boys are then getting the money from their company and not delivering the package to us?
              Amazon India customer support has been notified about the posted complaint.
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                B
                from Thiruvananthapuram, Kerala
                Jul 4, 2018
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                I have called the delivery boy about order delivery time he didn't even lift my call and reject my calls so my times... This is a poor response from delivery boy... Very poor response...
                I request to the amazon courier service is that make your delivery boys to show some responsibility to respond to customers calls while doing their duty.

                Below is the details of the amazon tracking details of my order
                Tracking id.[protected]
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  SRESTH Srivastava
                  from Mumbai, Maharashtra
                  Jul 4, 2018
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                  Pathetic ! Pathetic! Pathetic!

                  Biggest mistake by placing order with Amazon.

                  I personally recommend never trust on Amazon India

                  You people can repeat the same fault no of times without any shame. I can say Amazon don’t have value for their customers. I placed an order for electric kettle . For which delivery team tried to contact to me on Sunday but I was busy so not able to receive the call . On the same evening I got call from Amazon for confirmation. I Informed the executive that product not delivers and you can deliver this tomorrow anytime I will be available . He commited that the product will be delivered tomorrow till 2 PM. But it did not happen . Then I called customer care and they said the order is returned back to seller you need to place another order. I asked that executive that I want to speak to manager he said they are busy will arrange call back in 24 hours . I said I can stay on line and wait for manager and he denied and said he will disconnect the call. I called again and spoke to another executive she transferred the call to the manger name Rashita. Even she was not able to provide and better solution . They all have the same solution that to place new order and wait again . I want to know
                  1) Why 2nd and 3rd attempt was not made
                  2) Why after commitment made from Amazon about product delivery was not completed
                  3) With whose permission they returned the product back to seller.
                  Amazon India customer support has been notified about the posted complaint.
                  Jul 07, 2018
                  Updated by SRESTH Srivastava
                  Any update on complaint ??
                  2nos saree order bill 2nos pay but saree packing in 1nos pl my payment return but 1nos send the saree order no[protected] date 22/06/2018 delivery date 28.06.2018 Shree Ram krishna
                  Subject: Contact Seller
                  c/o Amazon Seller Services Private Limited,
                  26/1, 10th Floor, Brigade World Trade Center,
                  Dr. Rajkumar Road,
                  Bangalore - 560055
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                    J
                    Jagdeep mowai
                    from Lucknow, Uttar Pradesh
                    Jul 4, 2018
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                    Address: Jalandhar, Punjab

                    I ordered on amazon and expected delivery date was 4th july 2018 but i got call on 3rd july that you have the delivery today over here in bilga town of jalandhar city. The delivery man said that he will be there in the morning so i was waiting for him. Then i got some work nearby, after waiting for the delivery till 3 pm i went to do some work. At 4 pm they again called me to fetch delivery from bilga from another place instead of my place. I told them to deliver it on the shop and they said ok, but they didn’t deliver there and put the delivery in refused delivery without asking me. Now on 4th july they are refusing to giving my delivery even i am ready to collect it from their office because i need that urgently till tomorrow. I was a regular customer of yours but now u have led yourself down in my opinion. Hope you take some action regards.
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Asif Vicky
                      from Dehra Dun, Uttarakhand
                      Jul 4, 2018
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                      Address: Etawah, Uttar Pradesh, 206001
                      Website: www.amazon.in

                      I more than 5 times emailed amazon that's

                      Hello amazon india,

                      Recently i placed an order for "5 bottles of kissan mango jam & 2 units of nivea cream" but i need to inform you that i received the courier today in evening and when i open the wet package box then i saw there's only 4 bottles of kissan mango jam thats are badly damaged and jam was badly spread into the package box and nivea cream's packs were seal-opened and package box and items are badly lubricated already in the box. I am attaching closed box's and items pictures.
                      And i am requesting you to send full+good seal packings items again. If you can not make fulfill my order then refund my prepaid money as soon as possible.

                      But still amazon didn't contact me regarding this issue.
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        SRESTH Srivastava
                        from Mumbai, Maharashtra
                        Jul 4, 2018
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                        Address: 500032

                        Pathetic! Pathetic! Pathetic!

                        Biggest mistake by placing order with amazon.

                        I personally recommend never trust on amazon india

                        You people can repeat the same fault no of times without any shame. I can say amazon don’t have value for their customers. I placed an order for electric kettle. For which delivery team tried to contact to me on sunday but i was busy so not able to receive the call. On the same evening i got call from amazon for confirmation. I informed the executive that product not delivers and you can deliver this tomorrow anytime i will be available. He commited that the product will be delivered tomorrow till 2 pm. But it did not happen. Then i called customer care and they said the order is returned back to seller you need to place another order. I asked that executive that i want to speak to manager he said they are busy will arrange call back in 24 hours. I said i can stay on line and wait for manager and he denied and said he will disconnect the call. I called again and spoke to another executive she transferred the call to the manger name rashita. Even she was not able to provide and better solution. They all have the same solution that to place new order and wait again. I want to know
                        1) why 2nd and 3rd attempt was not made
                        2) why after commitment made from amazon about product delivery was not completed
                        3) with whose permission they returned the product back to seller.
                        4) fake commitment
                        Amazon India customer support has been notified about the posted complaint.
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                          M
                          Monika Phirani
                          from Ludhiana, Punjab
                          Jul 3, 2018
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                          Address: 147301

                          I will inform to that i have two orders placed one was missing product and second one was defective product but defective product refund was completed but missing product no update by amazon and seller committed our company fault a v enterprises from delhi.. I have talked with mr. Sameer, mr. Ashish his mob no.[protected]
                          Ms. Kavita her mob no.[protected]
                          I have received two parcels but some happened my parcel... Plz help me
                          Amazon India customer support has been notified about the posted complaint.
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                            Monika Phirani
                            from Ludhiana, Punjab
                            Jul 3, 2018
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                            Address: 147301

                            It is very disappointing that my order no.[protected] placed on[protected] for purchase delivered to me on dated 2-6-2018 with an empty packet, the product order was missing and not found within the packet. The bar code for the delivered packet was[protected]. the photographs of the empty packet are being attached for your information. It is therefore, requested that the either the amount paid for the said item may be refunded to me or the item/product be supplied to me at the earliest, failing which i have to approach an appropriate authority. The acknowledgement of this mail may kindly be intimated within 24 hours

                            I have called to seller he was admitted his fault but no given update my refund
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                              sunil h suve
                              from Coimbatore, Tamil Nadu
                              Jul 3, 2018
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                              Address: Dharwad, Karnataka, 580001

                              The item is ' One Plus 6 tempered Glass ' Screen
                              Protector is not the same I ordered. I am a long time customer. I was disappointed badly. Surprised...! How can Amezon do this. Amezon doesn't have control...over sellers...kindly help me to get the right one...The add in the app is red cover and the logo is different. In the add it shows Origional...& One plus 6, but the item I got is duplicate...not the genuine one. Help me otherwise I might loose faith and trust in AMEZON

                              Hope you do help me.
                              Thanks

                              Sunil surve
                              Amazon India customer support has been notified about the posted complaint.
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                                AkshayTiwari99
                                from Pune, Maharashtra
                                Jul 3, 2018
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                                Address: 174315

                                My order was supposed to be delivered on 1st july but didn't get any response. I got a message on 2nd july saying that the attempt to delivery was failed. I didn't get any call from the delivery guy. Today on 3rd july at 5:15 pm i got a message saying that the order was refused. Neither i got any call nor anyone tried to contact me at the address. When i called the delivery executive, they were too rude and harsh and straightaway refused to help and disconnected the call saying jo karna hai karo. Is this amazon's behavior? Should we leave hope and stop using amazon.in?
                                Amazon India customer support has been notified about the posted complaint.
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                                  Satyjit sengupt
                                  from Ranchi, Jharkhand
                                  Jul 3, 2018
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                                  Address: Dhanbad, Jharkhand, 828127

                                  I have complain agaist the duplicate product is been deliverd in the package.
                                  The product id is[protected].
                                  The product i got is fake. So i want my money back which is been charged to me.
                                  I have rised the issue to consumer form today itself. That amazon is not sending the real product and promiseing to send it. My complain no. Of consumer form is 803817.
                                  Thank you
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                                    chitrarasan1985
                                    from Chennai, Tamil Nadu
                                    Jul 3, 2018
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                                    Address: Chennai, Tamil Nadu, 600033

                                    I have purchased mdi shred plus cross cut paper trimmer shredder machine vide invoice number[protected]/sdee-6239, this is machine not working for past 2 months, i have several times complaint in amazon call centre. Customer executive ask that label not generated. This is new machince. Kept is idel in our office.
                                    Office address:
                                    Sri lakshmikumar & co
                                    No:31/23, perumal kovil street, mettupalayam, west mambalam, chennai, tamil nadu 600033.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      prananditha
                                      from Naspur, Telangana
                                      Jul 3, 2018
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                                      Address: Karimnagar, Andhra Pradesh, 505468
                                      Website: www.amazon.com

                                      The Amazon courier people just didn't deliver the product to at all.they kept the package to themselves and marked it as delivered that's all.they didn't even bother to call us so that we could pick up our package, it's the third time those people marked the product as delivered but didn't actually deliver to me.
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                                        Amby2
                                        from Mumbai, Maharashtra
                                        Jul 3, 2018
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                                        It stopped working after a month. Warranty is of no use as they don't have any customer care number. You will need to write an email to them. They will then share their local engineer's number. The engineer will charge you 150 rs for the visit. Have a back up because the whole process will take 3 months. 1 month to register a complaint. 1 month for an engineer to visit your place. 1 month or a half to get the faulty part replaced. Buy at your own risk...
                                        Don't buy this product it's worst product after 1months it stops working and bad customer service it's better to go for Philips or any other good brand
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