Amazon India — Booked phone not deliver

Address:Mumbai City, Maharashtra, 400029
Website:amazon.in

I had booked a phone moto g tarbo(white) at prize of 4, 999 on 27 march 2016 but company give me a excuses like this" We regret to inform you that your order for Moto G Turbo (ASIN: Asin: B019FWXIX4) was processed at a discounted price due to a technical issue. As a result, the order will be automatically cancelled"
Amazon.in Your Orders | Your Account | Amazon.in
Order Confirmation
Order #[protected]
Hello Prabhat kumar,
Thank you for your order. We’ll send a confirmation when your order ships.
We'll notify you via e-mail when we have an estimated delivery date for this item. It will ship separately. You can cancel at any time.

Your order will be sent to:
Prabhat Kumar
r.n.105razak chwal no 2 behind Two star hotel kalina
Santacruz East(please Deliver after 4:30pm)
MUMBAI, MAHARASHTRA 400029
India

Order Details
Order #[protected]
Placed on Sunday, March 27, 2016
Moto G Turbo (White)
Electronics
Sold by Cloudtail
Facebook Twitter Pinterest Rs.12, 499.00
Item Subtotal: Rs.12, 499.00
Shipping & Handling: Rs.0.00
Promotion Applied: -Rs.7, 500.00
Total Before Tax: Rs.4, 999.00
Estimated Tax: Rs.0.00
Order Total: Rs.4, 999.00
Cash Payment Pending: Rs.4, 999.00
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