Amazon India — bpl 101 cm (40 inches) led tv - no installation support

Address:	Visakhapatnam, Andhra Pradesh, 530026
Website:	Amazon.in

I have placed a order (Order #[protected] with amazon.in for bpl led tv. Tv has been received on 19th aug. We were waiting for installation support information from amazon but no luck yet. Its been 5 days already and package is not opened. What is the use of delivering when there is no installation support provided for these types of products. I checked with one of the amazon customer rep and he confirmed that it would happen on 21st aug without fail. You people are liers. I am planning to return this item if it doesn't happen today. Such a pathetic service. What is the use of hell offers when there is no further support what ever is promised.