Amazon India — broken defective product return failure.

Address:

No.26/1, 8th, 9th & 10th Floor, Brigade Gateway, Dr Rajkumar Road, Malleswaram West, Bangalore - 560055, Bangalore, Karnataka, 560055

My order id:[protected]

Product name : elica chimney

Date of order: 8th july

Issue: product is damaged device is completely bent hence request for return. It's being 7 days no one has responded for return. I will be moving to consumer court and file case with my attorney if return is not happening as soon as possible.

When i checked my return history it shows, pick attempted but no one has called me for the return and i did not received any message. I'm not happy with false information.

I'm attaching the defective item screen shots. I will also be placing the item in social platform and request not to purchase any amazon brand.

I call you every day for pickup, and everyone assuring me pick up will be initiated within 48 hours but no one has contacted me for return.

I did not received call for return as promised.

I was waiting for the whole day but no one has called me late night after 9 pm i received a message that our executive was unable to pick your which is a fake message