Amazon India — canon 1300d/ wrong product sent by amazon/ online fraud

Address:	Jaipur, Rajasthan, 302026
Website:	www.amazon.in

Hello,

Order id:[protected]
Just ordered a dslr camera from amazon (Worth rupees of 30, 070). I paid via netbanking. Whe i received the parcel i opened it but found dumbles in it. I complained to amazon on 2 nov for the same, amazon apologised for sending wrong product to me and they asked me to return the same to amazon. I returned the dumbles back. Amazon asked me to contact on 8th of nov which is today, i did the same. Now amazon is refusing to help me out for the same. Their customer team asked me to contact to the legal authorities in india.

Please help me out with this, i paid 30 thousand for the same and now no one is helping me. I have all the relavent proofs for bank statement and the order information.
Please help me.
Thank you,