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Amazon India — captcha oppo neo smartwatch

Address:Ghaziabad, Uttar Pradesh, 201007
Website:www.amazon.com

Sir
I Ordered Captcha oppo neo smart watch on 27 jun 17 Order no.[protected] with AMAZON INDIA. They delivered me defected peace I returned it on 29 Jun 17 and requested replacement. No replacement is initiated by this company and has gone in sleeping mode. Customer care doesnot help at all. Kindly look into the matter and intervene plz.
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