[Resolved]  Amazon India — Cash back in the form of gift card promised

Address:Bangalore, Karnataka
Website:Amazon.in

Cash back in the form of gift card promised by amazon at time of order[protected] but now they are not willing to give.
I have every mail communication records with amazon in which they given me assurances that 10 days after delivery of your order you will receive cash back.
Please see communication from amazon.in

Hello

Ahmed here from amazon customer care.

I have solved your problem completely. i have requested the supervisor over here and they have agreed to give you a gift card amount worth the

Cash back. also the refund will be processed for the order that was not delivered to you.

Please place a fresh order for the same product. once it is delivered to you kindly wait for 10 days. i will give you a call and the

Gift card amount to your account. i am sorry for the delay that you have faced on this order.

I hope that this helps. thank you so much for contacting amazon customer care. it was a pleasure speaking to you.

Please use the survey below to tell us about your experience today.

Warmest regards,
Ahmed. a
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Oct 22, 2017
Complaint marked as Resolved 
cash back given in form of gift card after rigorous follow up.
Amazon India customer support has been notified about the posted complaint.
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