Amazon India — Cashback not credited - amazon.in

Address:500080
Website:www.amazon.in

I had purchased lg lsa3np3a l-nova plus split ac (1 ton, 3 star rating, white) from amazon.in under the cashback promotion through hdfc credit card/debit card. Which was being run a few months back (In april 2016). The last date to issue the cashback was 18th of july 2016. I did not receive the cashback. So i started by first calling the amazon customer care. They were assured me the cashback will be credited in 10 working days but the still cash back not processed.
In total i have had verbal communication with them for at least 4-5 times. One of their customer representatives even told me that it is not for amazon to pursue the cashback as the same is to be issued by the concerned bank and so i was told to pursue my case with hdfc.
Here: amazon executives should understand, i was seen the promotion in amazon.in not from the hdfc bank.
More so they have gone a step ahead and committed a fraud and case of ipc 420 is clearly made out. I am waiting for a few more days and then i'll send them a legal notice for cheating, fraud, loss of interest, for mental harassment, agony. I am sharing this so that all of you be aware and careful about these cashback offers being run by amazon. I have added the transaction history.
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Amazon India customer support has been notified about the posted complaint.
Sep 06, 2016
Updated by Hari Sarvotham Reddy A
After i Contacting the customer care i got the below response and not processed yet.

Your Amazon.in Order #[protected]
Inbox
x
Amazon.in <[protected]@amazon.in>

Aug 8

to me
Amazon
Your Account Amazon.in
Message From Customer Service
Hello,

In addition to our large selection, one of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced in this case.

As per our telephonic conversation I would like to inform you that I have forwarded you cash back issue to my concern department, even I have created follow up for the same and once I will get any information regarding the same I will inform you. It will take 1-2 week.

Thank you for taking the time to contact Amazon.in.

We hope you will keep us in mind for your future purchases.

Please use the survey below to tell us about your experience today.

Warmest regards,
Sarita K
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