Amazon India — clothing order not dispatched

Address:

Nabarangpur, Odisha, 764059

I have ordered biba women's straight kurta (Winter c12090_maroon_​42) on sept 8 2017. Money deducted from my account but it is not in order or in dispatch. Please track order or refund money. Amazon had done this 4 times and money not refunded.. We are loosing trust on amazon such fraud is not good for a reputed online services
Please resolve or i file fraud complain.
Reena christy dandsena