Amazon India — complain for not attending complain electrical fault in product

Address:Gandhinagar, Gujarat, 382006
Website:amazon

Items ordered : wellberg primium electric tandoor client no : [protected] amazon.In order no :[protected] complain : when we used electric tandoor for the first time, it created short circuit in our house but due to mcb fitted with meter, all electric domestic aplliances were not affected, after this incident we called electrician and in his presence we operate electric tandoor, same incident was repeated. Our electrician opined that tandoor is defective . We complained and we got infermation to run tandoor with aircondisoner plug, so we did it in my bedroom ac plug of 20 amps, and it worked .There after we called our electrician and replaced our 15 amps plug of our kitchen to 20 amps plug.But after that when we operate in our kitchen again the whtrippedole electric supply of our house was tripped. So my expert electrician informed me that the pconsideringroduct is defective and having no earthing system. The above all facts we request for a refund. Even after several phone calls since 27 th september 2015 but amount is not yet refunded, i am sorry to inform you that when my daughter in law ask for sellers contact no she got an answer from your representative thatsorry madam we are unable to give seller no. Now i would like to draw your attention that i already spent rs.1500/- towards changes in 20 amps plug & visits of electrician. Finally i would like to request you to refund my full amount with expenses done by me within 7 days otherwise i willbe compelled to approach director of consumer affairs gujarat state as it is very convinient for me as i am a senior govt. Officer simultaneously my case & experiance will share with media.
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