Amazon India — complaining about the amazon.in faulty product

Address:

110022

I had ordered a cellphone moto g 5s on 19/10/2017. It is delivered to me today on 21/10/2017 (Paid rs.100/- extra for fast delivery) we got shocked to find a phone size stone in the roughly packed packet. We called up the courier person immediately and asked him to come back. He said he is coming but he didn't turn up. We called the customer care which was picked after half an hour and they said they will investigate the matter.

I want my refund back tomorrow itself. Its the look out of amazon what they want to investigate. We have all the proofs and we are going to file a complaint everywhere and also hoing to upload the pics on every social handle to let people know what a pathetic state amazon has.

Shame!!!

Anita tehlan